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Mercure Hotel Düsseldorf Kaarst

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Photo gallery for Mercure Hotel Düsseldorf Kaarst

An outdoor dining area with tables and chairs, large umbrellas, and a building with glass doors in the background. - Mercure Hotel Düsseldorf Kaarst (Kaarst)
A buffet setup with various food items and condiments. - Mercure Hotel Düsseldorf Kaarst (Kaarst)
A modern lobby with a reception desk, seating area, and a large chandelier. - Mercure Hotel Düsseldorf Kaarst (Kaarst)
A modern bar area with a high ceiling, circular lighting fixtures, and a television screen. - Mercure Hotel Düsseldorf Kaarst (Kaarst)
A hotel with a prominent glass dome entrance, surrounded by trees and a parking lot. - Mercure Hotel Düsseldorf Kaarst (Kaarst)
Located close to Merkur Spiel-Arena and Messe Düsseldorf, Mercure Hotel Düsseldorf Kaarst provides a terrace, a garden, and a playground. The on-site international cuisine restaurant, Carolus Restaurant, offers breakfast, lunch, dinner, and garden views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Privilege, Room, 1 Queen Bed

A hotel room with a bed, desk, chair, and a TV.

Privilege, Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 Twin Bed

A hotel room with two beds, a bedside table with a lamp, a framed picture on the wall, and a striped rug.

Standard Room, 1 Twin Bed

8.4 out of 10
Very good
(15 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

View all photos for Privilege, Suite, 1 Queen Bed

A hotel room with a sofa, desk, chair, bed, TV, and a view of the outdoors.

Privilege, Suite, 1 Queen Bed

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with two beds, a bedside table with a lamp, a framed picture on the wall, and a striped rug.

Standard Twin Room, 2 Twin Beds

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Comfort Room, 1 Double Bed

A double bed with white linens, two bedside tables with lamps, a mirror above the bed, and a framed picture on the wall.

Comfort Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

About the neighborhood

Located in Kaarst, Mercure Hotel Düsseldorf Kaarst is in the business district and near a train station. Stiftung Schloss Dyck is a notable landmark, and travelers looking to shop may want to visit Düsseldorf Christmas Market and Konigsallee. Looking to enjoy an event or a game? See what's going on at Merkur Spiel-Arena or PSD Bank Dome. Spend some time exploring the area's activities, including golfing and skiing. Visit our Kaarst travel guide
Map
Königsberger Strasse 20, Kaarst, NW, 41564

What's nearby

  • A canal lined with trees and buildings.
    Konigsallee
    14 min drive - 10.1 miles
  • An aerial view of a city with a river, a large stadium, and surrounding greenery.
    Messe Düsseldorf
    16 min drive - 12.5 miles
  • RS Speedworld
    9 min walk - 0.5 miles
  • Merkur Spiel-Arena
    15 min drive - 12.3 miles
  • Messe Essen
    38 min drive - 31.8 miles

Getting around

  • IKEA Kaarst Station
    9 min walk
  • Kaarst Mitte/Holzbüttgen S-Bahn
    20 min walk
  • Düsseldorf Intl. Airport (DUS)
    20 min drive

Restaurants

  • Die Krafts
    6 min drive
  • IKEA Restaurant Kaarst
    4 min drive
  • Altes Rathaus
    4 min drive
  • Cava
    4 min drive
  • Café Kaarster Schnitte
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (EUR 14 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar High-Light
  • Carolus Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Business center
  • Conference center (15,069 square feet of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Renovations and closures

The following facilities are closed on Friday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Secured self parking fee: EUR 14.00 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Mercure Hotel Düsseldorf Kaarst have a pool?

Yes, this property has an indoor pool.

Is Mercure Hotel Düsseldorf Kaarst pet-friendly?

Yes, Mercure Hotel Düsseldorf Kaarst allows cats and dogs (limit 2 total). There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 14.00 per day.

What time is check-in at Mercure Hotel Düsseldorf Kaarst?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Mercure Hotel Düsseldorf Kaarst?

Check-out is at 12:30 PM.

Where is Mercure Hotel Düsseldorf Kaarst located?

Situated in the business district, this hotel is within 9 mi (15 km) of Konigsallee, Düsseldorf Christmas Market, and Rhine Promenade. University Hospital and Stiftung Schloss Dyck are also within 12 mi (20 km). Kaarst Mitte/Holzbüttgen S-Bahn is 20 minutes by foot and Kaarster S-Bahn is 29 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Hotel Düsseldorf Kaarst Reviews

8.2

Very Good

8.6

Cleanliness

6.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 232 out of 601 reviews
Rating 8 - Good. 249 out of 601 reviews
Rating 6 - Okay. 79 out of 601 reviews
Rating 4 - Poor. 24 out of 601 reviews
Rating 2 - Terrible. 17 out of 601 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel close to airport 15 to 18 minutes away
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff very friendly, near the freeway. I would book again if i go back.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel great pool and spa

Very nice and clean hotel. Room are spacious, breafkast buffet offer a large variety of food. Pool space is very relaxing.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious hotel in a good location. Very friendly and helpful staff.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, on an industrial estate
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness
Room was clean and comfortable. No complimentary water though, which is disappointing.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Conveniently located hotel

I enjoy staying at this hotel. The staff are friendly and welcoming. The food is very good, especially dinner
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean nice
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room Is very large , comfortable and quiet with perfect cleaning. The hotel is wide and beatiful.
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness
The good: Clean rooms Friendly staff (especially evening) Quiet Could do better: Eerily dark corridors at night No irons and ironing boards in rooms Mediocre, and expensive, breakfast Credit card reader at kiosk refused to accept any of my Canadian cards - friendly staff was quick to help Very dodgy area - I would not walk around the area alone at night
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, overpriced breakfast

I always enjoy staying at the mecure Kaarst. Staff are excellent. My only negative comment is that breakfast is way overpriced, including €7:50 for a cup of make-it-yourself coffee.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and service

Location is good for me in Kaarst, a fair distance away from Dusseldorf. Pleased with staff service and hotel quality. Dinner menu too narrow.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient comfortable hotel

The hotel is convenient for Kaarst and is about 20 minutes taxi out of Dusseldorf. I’ve stayed many times and is comfortable. Most of the staff are very helpful and friendly. The breakfast staff are a little surly but efficient. The food from the restaurant is limited but very tasty and the server at dinner is always welcoming and friendly
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The rooms were pleasant and spacious. They were renovated. I was happy the room had windows that could be opened. The airco was not working!!! Bathroom was not that clean, some moldy spots and hairs in the bath tub. Great shower! Staff was very friendly. I slept very well there.
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, property conditions & facilities
We reserved a double bed room but they sold out all the rooms before we arrived so we ended up in a twin room. The front desk staff was very accommodating but for a couple to sleep in 2 separate twin beds and then the coffee maker didn’t work so unfortunately we did not have a positive stay - high water pressure was the only positive aspect of the stay for us
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Just OK.

Hotel was just OK for the 3 nights I stayed. If I had to stay there longer I would probably change hotel though. I requested through the app that I would like to have my room cleaned, I got an email confirmation that my request had been accepted, however this never happened. The toilet was leaking all the time and out of the 3 nights I stayed there, it was only the last night when the hot water was stable and consistent to have a shower. Bedside table and the desk that was in the room, had some sticky marks from glasses which apparently were from some sort of juice or beverage. On the bright side, the staff was really helpful, food at the restaurant for dinner and breakfast was really nice.
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good breakfast
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 10 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Amenities
The stay was perfect
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel overall.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean. The staff very helpful and welcoming. Breakfast was very good and reasonable price.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely snd comfort stay at this Mecure. Breakfast is yummy!