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Mercure Hotel Düsseldorf Kaarst

4.0 star property
Suburban hotel with a fitness center and a 24-hour front desk

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Photo gallery for Mercure Hotel Düsseldorf Kaarst

Front of property - evening/night
Privilege, Suite, 1 Queen Bed | Living area | 32-inch LCD TV with satellite channels, TV
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception
Breakfast, lunch, dinner served; international cuisine, garden views

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Pool
  • 24/7 front desk
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Twin Bed

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Twin Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Privilege, Room, 1 Queen Bed

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Privilege, Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Free minibar items
LCD TV
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Suite, 1 Queen Bed

Privilege, Suite, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Suite, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Free minibar items
LCD TV
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Königsberger Strasse 20, Kaarst, NW, 41564

What's nearby

  • Konigsallee - 10 min drive - 8.8 miles
  • Rhine Promenade - 10 min drive - 8.9 miles
  • Düsseldorf Christmas Market - 11 min drive - 8.8 miles
  • Messe Düsseldorf - 12 min drive - 9.4 miles
  • Merkur Spiel-Arena - 13 min drive - 10.0 miles

Getting around

  • IKEA Kaarst Station - 9 min walk
  • Kaarst Mitte/Holzbüttgen S-Bahn - 20 min walk
  • Düsseldorf Intl. Airport (DUS) - 20 min drive

Restaurants

  • ‪IKEA Restaurant Kaarst - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪China-Restaurant Neu Shanghai - ‬4 min drive
  • ‪R-Kauf Lange GmbH & Co - ‬4 min drive
  • ‪IKEA Bistro - ‬3 min drive

About this property

Mercure Hotel Düsseldorf Kaarst

Upscale eco-certified hotel near Düsseldorf Christmas Market
Located close to Merkur Spiel-Arena and Messe Düsseldorf, Mercure Hotel Düsseldorf Kaarst provides a terrace, a garden, and a playground. The on-site international cuisine restaurant, Carolus Restaurant, offers breakfast, lunch, dinner, and garden views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An indoor pool
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and a water dispenser
  • A 24-hour front desk, multilingual staff, and coffee/tea in the lobby
Room features
All 192 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and separate sitting areas.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 32-inch LCD TVs with premium channels
  • Separate sitting areas, free infant beds, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Secured self parking on site (EUR 14 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar High-Light
  • Carolus Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Friday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 19 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Secured self parking fee: EUR 14.00 per day (in/out privileges)
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Radisson Düsseldorf Kaarst
Mercure Hotel Düsseldorf Kaarst
Mercure Düsseldorf Kaarst
Mercure Dusseldorf Kaarst
Mercure Hotel Düsseldorf Kaarst Hotel
Mercure Hotel Düsseldorf Kaarst Kaarst
Mercure Hotel Düsseldorf Kaarst Hotel Kaarst

Frequently asked questions

Does Mercure Hotel Düsseldorf Kaarst have a pool?

Yes, this property has an indoor pool.

Is Mercure Hotel Düsseldorf Kaarst pet-friendly?

Yes, Mercure Hotel Düsseldorf Kaarst allows cats and dogs (limit 2 total). There's a fee of EUR 19 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Hotel Düsseldorf Kaarst?

Self parking is available for EUR 14.00 per day.

What time is check-in at Mercure Hotel Düsseldorf Kaarst?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Mercure Hotel Düsseldorf Kaarst?

Check-out is at 12:30 PM.

Does Mercure Hotel Düsseldorf Kaarst provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Mercure Hotel Düsseldorf Kaarst located?

Situated in the business district, this eco-certified hotel is within 9 mi (15 km) of Konigsallee, Düsseldorf Christmas Market, and Rhine Promenade. Messe Düsseldorf and University Hospital are also within 12 mi (20 km). IKEA Kaarst Station is 9 minutes by foot and Kaarst Mitte/Holzbüttgen S-Bahn is 20 minutes.

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Mercure Hotel Düsseldorf Kaarst Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 172 out of 470 reviews
Rating 8 - Good. 202 out of 470 reviews
Rating 6 - Okay. 65 out of 470 reviews
Rating 4 - Poor. 17 out of 470 reviews
Rating 2 - Terrible. 14 out of 470 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Illia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel
Stayed 2 nights in Oct 2023

8/10 Good

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel overall.
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort

Conveniently located hotel

I enjoy staying at this hotel. The staff are friendly and welcoming. The food is very good, especially dinner
Stayed 3 nights in Aug 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, on an industrial estate
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient comfortable hotel

The hotel is convenient for Kaarst and is about 20 minutes taxi out of Dusseldorf. I’ve stayed many times and is comfortable. Most of the staff are very helpful and friendly. The breakfast staff are a little surly but efficient. The food from the restaurant is limited but very tasty and the server at dinner is always welcoming and friendly
Stayed 2 nights in Jan 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious hotel in a good location. Very friendly and helpful staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Fulvio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room Is very large , comfortable and quiet with perfect cleaning. The hotel is wide and beatiful.
Stayed 3 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, overpriced breakfast

I always enjoy staying at the mecure Kaarst. Staff are excellent. My only negative comment is that breakfast is way overpriced, including €7:50 for a cup of make-it-yourself coffee.
Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean. The staff very helpful and welcoming. Breakfast was very good and reasonable price.
Stayed 1 night in Jul 2022

10/10 Excellent

Karine Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely snd comfort stay at this Mecure. Breakfast is yummy!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great. Room was clean and comfortable. Plenty of parking, good breakfast, friendly staff. Location right off highway was great to drive to sights, but not walkable area.
Stayed 2 nights in May 2023

8/10 Good

Zohair

Liked: Cleanliness, staff & service
Good experience
Stayed 3 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and service

Location is good for me in Kaarst, a fair distance away from Dusseldorf. Pleased with staff service and hotel quality. Dinner menu too narrow.
Stayed 2 nights in Nov 2023

8/10 Good

Moqdad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Sep 2022

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and clean. Queen size bed with small duvet (1 person). Breakfast buffet (included) was good, lots of choices and a carafe of coffee. Outdoor patio was available for seating. Staff was pleasant and helpful, despite my lack of German. There was a gate to parking at street. I was dropped off and picked up so there was a bit of a walk to hotel entrance. Overall, a pleasant stay.
Stayed 1 night in Jul 2023

6/10 Okay

Erik

Liked: Cleanliness, staff & service
We specifically looked for a property with ev charging and this hotel was offered. The night receptionist did not know about any charging station in the premises. The air-conditioning in the hotel room was also very warm even if we choose the lowest Celsius options, it was no use. Other than that, the room was okay.
Stayed 1 night in Jun 2023

6/10 Okay

AIYMAN

Liked: Staff & service
Disliked: Property conditions & facilities
AC is not cooling well.
Stayed 1 night in Jun 2023

4/10 Poor

Sandra

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Karin

Stayed 3 nights in May 2025

4/10 Poor

Thorsten

Disliked: Staff & service, property conditions & facilities
ungemütlich
Stayed 1 night in Apr 2025

8/10 Good

Jörg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Gary C

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 10 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Gute Lage, gute Zimmer, aber…

Leider lange Diskussion um Aufpreis für Frühstück, obwohl ich es bei der Buchung mit bezahlt hatte. Keine Rechnung beim Checkout erhalten (trotz Nachfrage). Damit für mich für Geschäftsreisen nicht mehr nutzbar, obwohl gut gelegen. P.S. Instant-Kaffee zum Frühstück…muss man mögen.
Stayed 1 night in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cinzia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025