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SureStay Hotel by Best Western Manchester

2.5 star property
Travelers find a 24-hour business center for productivity and a staff that creates a genuine home-away-from-home atmosphere at this welcoming Manchester hotel

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Photo gallery for SureStay Hotel by Best Western Manchester

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Laptop workspace, blackout drapes, iron/ironing board - SureStay Hotel by Best Western Manchester (Manchester)
Business center - SureStay Hotel by Best Western Manchester (Manchester)
Standard Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Combined shower/tub, hydromassage showerhead, free toiletries - SureStay Hotel by Best Western Manchester (Manchester)
Reception - SureStay Hotel by Best Western Manchester (Manchester)
Lobby - SureStay Hotel by Best Western Manchester (Manchester)
SureStay Hotel by Best Western Manchester offers practicality and comfort. Guests enjoy breakfast, on-site laundry, and WiFi. The property features an electric car charging station and luggage storage. Staff consistently earn praise from returning visitors.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed) | Laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for 2 queen beds, nonsmoking

Laptop workspace, blackout drapes, iron/ironing board

2 queen beds, nonsmoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • Free WiFi

About the neighborhood

Manchester is home to SureStay Hotel by Best Western Manchester. Dyer-Botsford Doll Museum and Cedar Rock State Park are local landmarks, and the area's natural beauty can be seen at Backbone State Park and Shearer Wildlife Management Area. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Manchester travel guide
Map
1020 W Main St, Manchester, IA, 52057

What's nearby

  • Field of Dreams
    Field of Dreams
    30 min drive - 31.3 miles
  • Manchester Whitewater Park
    11 min walk - 0.6 miles
  • Tirril Park
    16 min walk - 0.9 miles
  • Joseph Baum Memorial Park
    2 min drive - 1.6 miles
  • Backbone State Park
    19 min drive - 14.8 miles

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional)
    54 min drive

Restaurants

  • Casey's General Store
    3 min drive
  • Pizza Hut
    4 min drive
  • Casey's General Store
    4 min drive
  • Hardee's / Red Burrito
    14 min walk
  • Strokers Saloon
    2 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Late check-in fee for check-in between noon and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between noon and 3:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Frequently asked questions

Is SureStay Hotel by Best Western Manchester pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 20.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Manchester?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Late check-in is available from noon–3:00 PM for a fee.

What time is check-out at SureStay Hotel by Best Western Manchester?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Manchester located?

Situated in Manchester, this hotel is within a 15-minute walk of Regional Medical Center and Manchester Whitewater Park. Tirril Park and Joseph Baum Memorial Park are also within 2 mi (3 km).

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Reviews

SureStay Hotel by Best Western Manchester Reviews

7.4

Good

7.6

Cleanliness

8.4

Location

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 130 out of 466 reviews
Rating 8 - Good. 166 out of 466 reviews
Rating 6 - Okay. 71 out of 466 reviews
Rating 4 - Poor. 62 out of 466 reviews
Rating 2 - Terrible. 37 out of 466 reviews

Reviews

Verified

6/10 Okay

Carl

Liked: Cleanliness
Disliked: Staff & service
Breakfast was minimal and staff was slow to replace items that had been eaten. The room was clean and spacious, and the AC performed well. (The room was 88 when I arrived and cooled down to 72 within the hour.) This would be a solid 4 if the staff were available as needed.
Stayed 1 night in May 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
The staff was very friendly and courteous. The room was clean and comfortable. We will stay there again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel to attend an out of town wedding. Everything you’d hope a small town hotel would be. Affordable, clean, very comfortable beds, small but acceptable breakfast. Would definitely stay again if in the area.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Steven

Liked: Cleanliness, staff & service
Room was clean. Staff was accommodating in attempt to sleep 3 comfortably. Unfortunately, beds were not. Rented suite that said could sleep 6. That was a stretch. Breakfast was fine, nothing special. Sink and tub drains needed work. Backup started immediately. Water was hot for shower. All in all, it was fine.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Majil

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here many times, and it is one of our fsvorite places. Beds are comfy and rooms are clean.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean. Staff were very friendly, courteous and helpful.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Claire

Liked: Amenities
Wesley at checkin was very welcoming and the room was clean and comfortable. Walmart was a block away for a quick trip. Would stay there again.
Stayed 1 night in May 2025
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean & quiet & the staff very polite.. Would Stay again & recommend
Stayed 1 night in Jan 2024
Verified

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night sleep. Very clean and comfortable.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a enjoyable stay at your hotel the staff was friendly and helpful the room was clean and very comfortable
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Keri

Liked: Cleanliness, staff & service, property conditions & facilities
The property overall is clean- a couple spots in common areas that could use a vacuum but rooms were clean. The staff were very kind. There is a grocery store and restaurant within walking distance.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Value!

Room was pleasant and clean. Good breakfast. A great place to stay
Stayed 1 night in May 2024
Verified

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and hot tub in room
Stayed 1 night in Nov 2023
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay in Manchester. Not perfect, but mostly well maintained, nice beds, and decent morning breakfast. Price was good for the 3 of us as my sister slept on the sofa bed so it worked.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
The facility is older but very clean. Bed was very comfortable, water pressure was good and the breakfast was great. Owner was very friendly. And to top it off, the price was reasonable for the amenities provided.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Jeremy

Room was clean and ac worked great
Stayed 3 nights in May 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
The staff were very nice. The outside needs to be updated, side door fixed.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
The room was fine but the door didn't latch properly. Beds were comfortable.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2023
Verified

6/10 Okay

RONALD

Disliked: Property conditions & facilities
The shower didn’t drain while showering and the room and hallways smelled like cat urine. Decent breakfast.
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

Yajaira

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I got a room with a jet tub for 2 nights. We were coming from out of town and arrived around 11pm. We had to wait a while and ring the doorbell multiple times before someone came to the front. The tub itself was nice, but we ended up leaving early the next morning after finding bed bugs. The room and halls themselves have a musty smell. Ended up staying at the Cobblestone hotel for the rest of our trip!
Stayed 2 nights in May 2025
Verified

6/10 Okay

Emily

Disliked: Property conditions & facilities
I liked the location. The grass we long, there were cigarette butts all over the parking lot but especially by the doors. The bathrooms were sort of clean, towels were scarce, the tub didn’t drain for the shower, the door to our refrigerator didn't open all the way.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Debbie

Liked: Property conditions & facilities
The room was nice and clean but the musty smell wasn’t pleasant. I ended up leaving the bathroom fan on all the time and that seemed to help.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Our first room we were given the door wouldn't latch. You could just push the door open. They got us into a different room pretty quickly. The 2nd room was good. It was clean, the bed was comfortable. The free breakfast was good. Egg pattie, sausage pattie, cheese. I made it into a sandwich with the toasted english muffin. They had yogurt, waffles, small cinnamon rolls. We thought it was a good breakfast. It was reasonably priced.
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Brenda

Disliked: Cleanliness, amenities, property conditions & facilities
We stay at this hotel each year while participating in an event at the fairgrounds each September. Check in was smooth and easy. It is easy to get in and out of and easy to find. Since beginning staying here the hotel has never been renovated and I seriously question if they have a general maintenance person. The shower rods in most rooms are hanging precariously and the curtains can't close to keep water in the shower. The handle on the bathroom door was barely hanging on so as a family we decided not to close it completely lest we be locked in. The refrigerator had water/ice build up and a fly frozen in the bottom of the ice in the freezer area.