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Zain International Hotel

Property class: 3

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Photo gallery for Zain International Hotel

A beach with palm trees, a white umbrella, and a 'No Swimming' sign. - Zain International Hotel (Dubai)
A hotel with a prominent sign, multiple windows, and a red awning. - Zain International Hotel (Dubai)
An indoor dining area with tables and chairs, a green wall, and a blue ceiling. - Zain International Hotel (Dubai)
A room with a green foliage wall, a neon sign reading "Snaky Garden," and a brick floor. - Zain International Hotel (Dubai)
An outdoor dining area with tables and chairs, a railing, and potted plants. - Zain International Hotel (Dubai)
Take advantage of a nightclub, a hair salon, and dry cleaning/laundry services at Zain International Hotel. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.

Reviews

5.2 out of 10

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

A bathroom with a sink, toilet, and shower.

Standard Double Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a television, a bedside table with a lamp, and a framed picture on the wall.

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

DOUBLE KING SIZE BED

  • Sleeps 4
  • Free WiFi

DOUBLE QUEEN SIZE BED

  • Sleeps 4
  • Free WiFi

DOUBLE STANDARD

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Deira, a neighborhood in Dubai, Zain International Hotel is near the airport and near a metro station. Travelers who have shopping on the agenda can visit City Centre Deira and Gold Souk, while those looking for another kind of activity may want to check out Dubai Cruise Terminal. Wild Wadi Water Park and Al Nasr Leisureland are also worth visiting. Visit our Dubai travel guide
Map
Al Rigga Road, Deira, Dubai, 14938

What's nearby

  • An indoor seating area with large windows overlooking a Starbucks.
    Al Ghurair Centre
    5 min walk - 0.3 miles
  • A coastal cityscape with a prominent mosque, a minaret, and traditional boats.
    Dubai Creek
    7 min walk - 0.4 miles
  • A person in traditional attire standing in a courtyard with a wooden door, a tree, and a covered walkway.
    Al Seef
    15 min walk - 0.8 miles
  • A variety of gold jewelry, including necklaces, bracelets, and rings, displayed in a store.
    Gold Souk
    2 min drive - 1.1 miles
  • A modern building with a curved entrance and large windows, surrounded by a busy street with cars and pedestrians.
    City Centre Deira
    2 min drive - 1.5 miles

Getting around

  • Union Station
    7 min walk
  • Dubai Intl. Airport (DXB)
    12 min drive

Restaurants

  • Starbucks (ستاربكس)
    7 min walk
  • McDonald's
    6 min walk
  • Burger King
    5 min walk
  • Hardees
    6 min walk
  • Cinnabon
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AED 25 for adults and AED 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Nightclub
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Spa

  • Sauna
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 75 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 300.00 per stay
  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 25.00 for adults and AED 15 for children
  • Rollaway bed fee: AED 75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Zain International Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Zain International Hotel?

Check-in begins at 2 PM.

What time is check-out at Zain International Hotel?

Check-out is at noon.

Where is Zain International Hotel located?

Located in Deira, this hotel is within a 15-minute walk of Al Ghurair Centre and Dubai Creek. Gold Souk and City Centre Deira are also within 2 mi (3 km). Union Station is 7 minutes by foot and Al Rigga Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Zain International Hotel Reviews

5.2

5.6

Cleanliness

6.2

Location

5.2

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 1 out of 63 reviews
Rating 8 - Good. 20 out of 63 reviews
Rating 6 - Okay. 11 out of 63 reviews
Rating 4 - Poor. 13 out of 63 reviews
Rating 2 - Terrible. 18 out of 63 reviews

Reviews

Verified review

6/10 Okay

HIDEAKI

Liked: Staff & service
A bar is below the hotel so it can be quite noisy at night. There is a convenience store and restaurant next to the hotel that are open until late at night, which is convenient.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Go

Very beautiful location, near to metro, room clean, bathroom 1/2 and 1/2 Air condition very cold and control not working Overall it's good for business or Solo trip
Stayed 2 nights in Apr 2025
Verified review

6/10 Okay

Tahir

Disliked: Cleanliness, amenities, property conditions & facilities
All of it. -Rooms need deep cleaning -Staff need to learn how to talk to customers. They are rude specially checkin counter staff.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Ajay

Liked: Amenities
All good
Stayed 1 night in Nov 2023
Verified review

4/10 Poor

Muhammad

Disliked: Cleanliness, amenities, property conditions & facilities
I don’t mean to be an angry frustrated customer but hotel management needs to review some aspects. Cleanliness is at top among the list. Facilities available in the room also needs to be looked into. Mattresses were worn out. There was no charging socket for iPhone or any flat pin plug. The list will go on and on. My suggestion! Management needs to spend some money …
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Amanpreet

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Bad Hotel…They showed beautiful room while we’ll go book online by Expedia but when we get there it was totally disgusting room…Very bad Bed,Carpet,Terrible AC especially according to Dubai Heat,Rude Staff and The waist bin was broken,only big nail you have to push with your foot to open it…My foot almost injured…First time I didn’t enjoyed my trip…
Stayed 6 nights in Nov 2025
Verified review

2/10 Terrible

ABDUL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst

Totally not matching as per pictures area is not suitable for families
Stayed 2 nights in Mar 2022
Verified review

2/10 Terrible

Jassim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommend
Stayed 2 nights in Feb 2022
Verified review

4/10 Poor

Mohammad

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth it!

Old hotel, poorly maintained and definitely not 3 stars. Cleaning is not done properly, carpets are stained, bath tub is broken and bed covers are torn. Ask for non smoking room and you get a room with ash tray. When you ask to confirm it is non smoking the answer is it is but they cannot do anything if someone smokes! The cleaning and management staff are friendly but the ladies in the reception seem to be overwhelmed and not willing to serve the customers. If possible they try to ignore you. The whole property seems like a failing hotel which might be close any day...
Stains!
Stayed 8 nights in Apr 2021
Verified review

6/10 Okay

Mohammad Naaz

Disliked: Staff & service, property conditions & facilities
It's very poor service No Drinking water, tea coffee 1 towel only It's very poor this is my 1st sty like this I'm the your golden customers in Hotels.com last 4 years
Stayed 1 night in Apr 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

سيء

لا شي جميل في الفندق كل شي سيئ وسيئ للغاية
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

صفر

فندق من الاخر سيئ للغاية لا يوجد فيه شي جميل الغرفه من اسوء ما يكون الواي فاي كذلك حتى المصعد يقفل على الواحد بقوة اجمل ما في المكان قربة من محطه المترو
Verified review

8/10 Good

marwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
لابأس بها . عند الحجز لم يتم خصم المبلغ مباشره بل كانت من شروط الحجز ان يتم خصم المبلغ بعد 72 ساعه من تاريخ الحجز
Verified review

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities

Great location - if the price is right

Short weekend stay for leisure purposes. Hotel was very well located for the metro,airport and shops and free parking. Staff were very friendly and accommodating. Restaurant was good but I only had one meal there, and no breakfast. Room was sufficient in size and clean and the bed was comfortable. Free wifi was available but I had to keep logging in which was a little irritating. There is a nightclub (Indian style) but I did not hear any noise from it on the upper floor. No free water available but there is a mini bar. However, there is a supermarket very close by if you need anything. I would stay again if the price is right.
Verified review

4/10 Poor

Saad

Disliked: Cleanliness, property conditions & facilities, room comfort

Stay and go Away

The stay was good in general, but expecting much more maintenance.
Verified review

4/10 Poor

zein

Disliked: Staff & service, property conditions & facilities

Book a better place if you can afford it

Was okayish I guess. Staff wasn't the most friendly or efficient. No training I don't think. Didn't like the fact that I had to leave my passport with reception. I've stayed in hotels in dubai before and I haven't had the need to leave my passport, they usually just take a photocopy of it. There plenty of room for improvement. Plenty.
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Would not recommend

You get what you pay for. I made the mistake convincing myself that I would use this as merely a place to sleep. I've lived and visited Dubai for 5 years now. I can say this was the worst place I've stayed at. I checked out the day after my 6 night stay and moved to my usual hotels in the marina. The positive is its relatively inexpensive to hotels in downtown, the Palm or the marina. The negative is if you're used I staying at 3+ star hotels, not to mention 4 and above, this is unbearable. All the reviews about them wanting to keep your passport are true. Also they don't give you the room you paid for on Hotels.com. My room said it would have a balcony/patio. It didn't.
Verified review

4/10 Poor

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities

Economical night in Dubai

Stayed for one night and the neighbourhood was noisy during the late night, maybe because it was Thursday and Friday is a religious day. Still people talking at 3:00AM is unexpected. The hotel was extreme in it's regulation of mini bar abuse.
Verified review

6/10 Okay

Verified traveler

Liked: Room comfort

حلو

جيد
Verified review

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Rezeption war morgens immer freundlich, nach dem Personalwechsel Abends teilweise sehr unfreundlich. Zimmer waren in Ordnung, nicht besonders sauber aber auch nicht dreckig. Der Pool und das Fitnessstudio sehen auf den Fotos viel größer aus als sie sind. Es gibt einen Nachtclub mit 10 Tänzerinnen die Bauchtanz tanzen. Den Club hört man auch auf den Zimmer noch etwas (3. Stock) bis 3 Uhr. Nicht weit vom Hotel sind verschiedene kleine Restaurants und ein großes Einkaufszentrum. Alles in allem ok für den Preis aber insgesamt nicht umbedingt zu empfehlen.
Verified review

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Don't hand over your Passport..

Spent the night there on a layover. I was warned that they keep,your passport and decided to go ahead because I only needed the room for a few hours and it's located near Union Metro. Unfortunately when I went to check out I had to wait 15 minutes while the customer ahead of me begged for his passport so he could do some business in Dubai. The staff were unmovable. They would not give it to him even after he agreed to put down a deposit. Next thing security is surrounding the guy in case it's gets ugly. On principle they have no right to keep passports and in any event it's bad business. On that point alone I will not be back.
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Worst Hotel Staff in Dubai

If you want an experience of getting into a prison that is how you will be treated by the reception staff. They told me that want an deposit as they want to be sure you don't steal anything from the rooms What? I had a chat with so many guests and all got treated the same. What a waste for good facilities? Hotels forget that people pay for hotels for service and not to serve time. The housekeeping frowns if you call them and Internet is only one device next is chargeable at exorbitant rates. Oh fellow travelers you got to experience this bad experience to develop a taste.
Verified review

2/10 Terrible

Tarek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slumhotellet.

Hotellet snyder på billedet, det lugter og servicen er i bund!
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again.

Mentiin hotelliin halvan hintatason vuoksi ja alussa oli ystävällinen henkilökunta ja siisti huone. Kuitenkin passin jouduin luovuttamaan tiskillä ja maksamaan etukäteen, myös luottokorttitiedot olivat ilmeisesti saaneet hotels.com:in kautta. Seuraavana päivänä siivousta ei ollut eikä sitäkään seuraavana. Kuitenkaan tämäkään ei vielä minua ja miestäni masentaneet vaan kun yht'äkkiä toisena iltana miestäni ei päästetty huoneeseen. "You are given only one passport." Tässä sitten hotellin respa, vartija ja johtaja eivät päästäneet meitä huoneeseen ennen kuin toinenkin passi oltiin luovutettu. Wlanin sanoivat olevan ilmainen mutta todellisuus oli taas toista. Ilmastointikone muistutti Lemminkäisen katujyrää ja siisteys oli heikkoa. Kaiken muun nielemme mutta todella surkeaa asiakaspalvelua en vaan voi kestää.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good Hotel Poor Staff

Travellers with online bookings are looked down upon. The reception staff is very rude and is not welcoming. They want a compulsory deposit of 500 Dir even if you have prepaid the booking else they will hold your ID or passport. Logic they gave for this is that if you consumed any items from the fridge or you broke the TV or furniture. That is the welcome you get. Most of all they are rude and arrogant and treat you like a prisoner coming to a jail and not a guest to a hotel. Do you want to stay in such a place. Although the hotel is nice and clean. Choice is yours. I will not stay here again even if they give me a free stay.