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Unlock Metropolis

Hotel in Dubai with a fitness center and a 24-hour front desk

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Photo gallery for Unlock Metropolis

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Classic Apartment, 1 Bedroom, Pool View | Living area
Deluxe Studio with Kitchen and Balcony | In-room safe, blackout drapes, soundproofing, iron/ironing board
One bedroom family apartment with Kitchen & Balcony | Private kitchen
One bedroom family apartment with Kitchen & Balcony | Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Pool

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for One bedroom family apartment with Kitchen & Balcony

One bedroom family apartment with Kitchen & Balcony | Living area

One bedroom family apartment with Kitchen & Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Washing machine
  • 88 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio with Kitchen & Balcony

Studio with Kitchen & Balcony | In-room safe, blackout drapes, soundproofing, iron/ironing board

Studio with Kitchen & Balcony

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Washing machine
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio with Kitchen and Balcony

Deluxe Studio with Kitchen and Balcony | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Studio with Kitchen and Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Washing machine
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Apartment, Multiple Beds, Kitchen, City View

Family Apartment, Multiple Beds, Kitchen, City View | Living area

Family Apartment, Multiple Beds, Kitchen, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchen
Flat-screen TV
Washing machine
Blackout drapes/curtains
  • City view
  • 145 sq m
  • Sleeps 5
  • 2 King Beds

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About the neighborhood

Map
A G Tower Marasi Drive, Dubai, Dubai, 50030

What's nearby

  • Dubai Mall - 3 min drive - 1.5 miles
  • Dubai Opera - 3 min drive - 1.9 miles
  • Dubai Fountain - 3 min drive - 1.7 miles
  • Dubai Aquarium & Underwater Zoo - 3 min drive - 2.3 miles
  • Burj Khalifa - 4 min drive - 2.1 miles

Getting around

  • Business Bay Station - 3 min drive
  • Dubai Intl. Airport (DXB) - 23 min drive

Restaurants

  • ‪FireLake Grill House & Cocktail Bar - ‬3 min drive
  • ‪Sports On 4 - ‬8 min walk
  • ‪Baristas' Corner - ‬11 min walk
  • ‪Mist Restaurant & Cafe - ‬7 min walk
  • ‪Basta - ‬4 min drive

About this property

Unlock Metropolis

Hotel near Dubai Mall
You can look forward to a free grocery shopping service, a hair salon, and laundry facilities at Unlock Metropolis. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking
  • Breakfast (surcharge), airport pick-up service (surcharge), and express check-out
  • Express check-in, an elevator, and concierge services
Room features
All 73 rooms feature comforts such as air conditioning and separate sitting areas, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Free toiletries and hair dryers
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

Arabic, Chinese (Mandarin), English, French, Hindi, Italian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured, covered self parking on site

Food and drink

  • Daily on-the-go breakfast available 6:00 AM to 11:00 AM for a fee: AED 50 for adults and AED 50 for children

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Meal delivery service
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washing machine

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Access code, staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Cleaning deposit: AED 2500 per stay
  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately AED 50 for adults and AED 50 for children
  • Airport shuttle fee: AED 250 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Unlock Metropolis Hotel
Unlock Metropolis Dubai
Unlock Metropolis Hotel Dubai

Frequently asked questions

Does Unlock Metropolis have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Unlock Metropolis pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Unlock Metropolis?

Self parking is free at this property.

What time is check-in at Unlock Metropolis?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Unlock Metropolis?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Unlock Metropolis provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of AED 250 per vehicle applies.

Where is Unlock Metropolis located?

Located in Business Bay, this hotel is 0.4 mi (0.7 km) from Dubai Water Canal and 3 mi (4.8 km) from Burj Khalifa. Safa Park and Dubai Water Canal Waterfall are also within 2 mi (3 km).

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Unlock Metropolis Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 8 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best places to stay in dubai
Stayed 13 nights in May 2023

10/10 Excellent

HASHAM ESMAIL

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place for short break in Dubai
Stayed 6 nights in Nov 2022

10/10 Excellent

Elamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday

Nice quite stay
Stayed 4 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kind staff

Very confortable an well located appartment. The staff is very helpful especially Houcem from the reception, very kind and professional person. Thank you !
Stayed 2 nights in Feb 2023

10/10 Excellent

Stone

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jun 2023

10/10 Excellent

Musa

Liked: Cleanliness, property conditions & facilities, room comfort

Nice Brilliant Hotel Terrible Operation Manager

The hotel itself was brilliant and really nice hotel…. However, the operation manager by the name Hussein is absolutely terrible, unhelpful, rude and disrespectful. The rooms was fully equipped, clean and tidy. We enjoyed our stay at hotel in general but never wanted to deal with Hussein again.
Stayed 6 nights in Jan 2023

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & accommodation. Cleaning a concern

My overall stay was excellent. the location was perfect for me within walking distance to Business Bay. The staff at Unlock Metropolis were all very helpful and welcoming, especially Marceline at reception and Samuel the security officer. I can' t thank them all enough. The only thing that I would like to point out which was a little concern is the cleaning, A hotel would clean the room each day but not a Unlock Metropolis. I didn't need my room cleaning everyday but stayed for 2 weeks and the room was not cleaned at all. If I had stayed a month then that would be a concern to me and I probably wouldn't book to stay here again. You can pay for cleaning but that would not happen at a hotel.
Stayed 11 nights in Mar 2023

2/10 Terrible

kazim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, this is not a hotel but residential building.it seems somebody purchased 5-6 suite apts and renting out thru Expedia or any other traveling website. TheIt was one the worst experience that I had with my family due to the following: - Customer services weren’t professional while dealing with customers! They are advertising canal view and king bed but there is no canal view and no king bed but queen size. We asked to change room, we were denied. We asked for extra bed since there is no king bed, the very rude operation manager denied and asked 50$ per night for the extra bed. We had to sleep in queen size bed while we stayed. - Hotel location in a very dull area! - No professional staff in this hotel “trolly boy, house keeping, security and etc…” - No simple amenities in the washroom “Shampoo, Conditioner, Shower Gel, etc…” - The apartment was dusty and smells so bad from other residence apartment “Alcohol, cigarettes Smell and you may name all worst smell” - Big roaches in the kitchen - Stains on sofas and bath tub - Even there is no proper lobby or sign board of the hotel! - Even they don’t have a land line number similar to other hotel in the world and asking you to put your requirements through WhatsApp! - The photos which was posted in booking an are not similar to reality In nutshell, stay away from this property which is full SCAM!!!

6/10 Okay

Refka

Stayed 1 night in Jun 2023

4/10 Poor

Hadi

Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Fabrice Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appartement en plein cœur de Business Bay à 10mn du Burj Khalifa et des axes routiers menant aux différents quartiers de Dubai
Stayed 7 nights in Feb 2023

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities