The Westin Dubai Mina Seyahi Beach Resort & Marina

5.0 star property
Beachfront hotel with 6 outdoor pools and a full-service spa

Choose dates to view prices

Photo gallery for The Westin Dubai Mina Seyahi Beach Resort & Marina

Property amenity
Restaurant
Executive lounge
Children's activities
Exterior
The Westin Dubai Mina Seyahi Beach Resort & Marina offers a private beach near Marina Beach, six outdoor pools, three swim-up bars, free water park access, motor boating, kayaking, spa treatments like Thai massages and body wraps. Eco-certified with high-speed WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Room service

Room options

Available filters for rooms
Showing 16 of 16 rooms

Deluxe Skyline View, 1 King

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Skyline View, 2 Queens

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 53 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Sea View, 1 King

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 53 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Deluxe Sea View, 2 Queens

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 53 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Westin Club Skyline View, 1 King with Balcony, Breakfast, Happy Hour, Afternoon Tea, Club Lounge

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Westin Club Skyline View, 2 Queens with Balcony, Breakfast, Happy Hour, Afternoon Tea, Club Lounge

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

Westin Club Sea View, 1 King with Balcony, Breakfast, Happy Hour, Afternoon Tea, Club Lounge

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 53 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Westin Club Sea View, 2 Queens with Balcony, Breakfast, Happy Hour, Afternoon Tea, Club Lounge

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 53 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Westin Deluxe Suite Sea View, 1 King bed, Balcony, Happy Hour, Club Lounge access

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 69 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed

Westin Club Suite Sea View, 1 King bed, Balcony, Happy Hour, Club Lounge access,

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 89 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Family 2 Bedroom Suite, Sea View, Balcony, 1 King, 2 Queens Sofa bed, Breakfast, Club Lounge access

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 122 sq m
  • Sea view
  • Sleeps 6
  • 2 Queen Beds

Penthouse,1 King, 2 Queens Balcony, Dubai Airport Transfers, Club Lounge Access, Happy Hour

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 212 sq m
  • Sea view
  • Sleeps 6
  • 2 Queen Beds

Luxury Suite, 1 King, Sea View, Breakfast, Dubai Airport Transfers, Club Lounge access, Happy Hour

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
  • 158 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 5
  • 1 Double Bed

Grand Suite, 1 king Bed, Sea View, Dubai Airport Transfers, Club Lounge Access, Happy Hour

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
  • 158 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 5
  • 1 Double Bed

Family Room, 2 Bedrooms, Non Smoking (Sea View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Sea view
  • Sleeps 7
  • 2 Double Beds

Family Room, 2 Bedrooms, Non Smoking (Garden View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • Sleeps 7
  • 2 Double Beds

You may also like

About the neighborhood

Map
Dubai Marina, Po Box 213084, Dubai

What's nearby

  • Skydive Dubai - 18 min walk - 1.0 mile
  • The Walk - 19 min walk - 1.0 mile
  • Marina Beach - 20 min walk - 1.1 miles
  • Dubai Marina Mall - 2 min drive - 1.5 miles
  • Emirates Golf Club - 3 min drive - 1.1 miles

Getting around

  • Mina Seyahi Tram Stop - 3 min walk
  • Al Maktoum Intl. Airport (DWC) - 32 min drive

Restaurants

  • ‪Attiko - ‬4 min walk
  • ‪Nar &Hail Restaraunt - ‬5 min walk
  • ‪Latitude 25 - ‬4 min walk
  • ‪Westin Executive Club© Lounge - ‬5 min walk
  • ‪Bussola - ‬5 min walk

About this property

The Westin Dubai Mina Seyahi Beach Resort & Marina

Luxury family-friendly hotel near The Walk
Near Marina Beach, The Westin Dubai Mina Seyahi Beach Resort & Marina provides free water park access, 3 swim-up bars, and 3 poolside bars. With a private beach, beach cabanas, and a beach bar, this hotel is the perfect place to soak up some sun. Treat yourself to aromatherapy, reflexology, or a Thai massage at the onsite spa. Enjoy the 24-hour gym, as well as activities like kayaking and motor boating. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site.
You'll also enjoy the following perks during your stay:
  • 6 outdoor pools and a children's pool, along with a lazy river, a waterslide, and 3 swim-up bars
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and a free beach club on site
  • An electric car charging station, beach towels, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 294 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with hydromassage showers and deep soaking tubs
  • 47-inch LED TVs with premium channels
  • Wardrobes/closets, recycling, and free infant beds

All inclusive details

All-inclusive room rates at The Westin Dubai Mina Seyahi Beach Resort & Marina are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (AED 80 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 135 for adults and AED 65 for children
  • 3 poolside bars
  • 3 swim-up bars
  • A beach bar
  • Couples/private dining

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Boat
  • Children's pool
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Hot tub
  • Kayaking
  • Lazy river
  • Motor boating
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Computer station
  • Conference center (15,705 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (51 inch wide door)
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Low-height counter and sink
  • Raised toilet seat (17 inches high)
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (20 inches wide)

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 47-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
All guests must show a valid passport or government-issued ID card upon check-in. These are the only forms of identification that are accepted at this property.
This property offers airport shuttle pickup and drop-off service to and from Dubai airports only.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 125.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: AED 1950
  • New Year's Eve (December 31) Gala Dinner per child: AED 895 (from 5 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 135 for adults and AED 65 for children
  • Fee for in-room wired internet: AED 80 per day (rates may vary)
  • Rollaway bed fee: AED 125.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Mina Seyahi Resort
Mina Seyahi Westin
Westin Dubai Beach
Westin Dubai Beach Resort
Westin Mina Seyahi Beach Resort
Westin Dubai Mina Seyahi Beach Resort
Westin Mina
Westin Mina Seyahi
Westin Mina Seyahi Resort
Westin Seyahi
Dubai Westin
Westin Dubai Mina Seyahi Beach Resort & Marina Hotel Dubai
Westin Dubai Mina Seyahi Beach Resort And Marina
Westin Dubai Mina Seyahi Beach
Westin Mina Seyahi Beach
The Westin Dubai Mina Seyahi Beach Resort Marina
The Westin Dubai Mina Seyahi Beach Resort Marina
The Westin Dubai Mina Seyahi Beach Resort & Marina Hotel
The Westin Dubai Mina Seyahi Beach Resort & Marina Dubai
The Westin Dubai Mina Seyahi Beach Resort & Marina Hotel Dubai

Frequently asked questions

Does The Westin Dubai Mina Seyahi Beach Resort & Marina have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

Is The Westin Dubai Mina Seyahi Beach Resort & Marina pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Westin Dubai Mina Seyahi Beach Resort & Marina?

Self parking and valet parking are free at this property.

What time is check-in at The Westin Dubai Mina Seyahi Beach Resort & Marina?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at The Westin Dubai Mina Seyahi Beach Resort & Marina?

Check-out is at noon.

Are there all-inclusive benefits at The Westin Dubai Mina Seyahi Beach Resort & Marina?

Some rate plans available at this property are all-inclusive.

Where is The Westin Dubai Mina Seyahi Beach Resort & Marina located?

Located in Dubai Marina, this beachfront hotel is in the city center and within 1 mi (2 km) of American University of Dubai (AUD), Marina Beach, and The Walk. Dubai Marina Mall is 1.6 mi (2.7 km) away. Mina Seyahi Tram Stop is only a 3-minute walk and Dubai Media City Tram Stop is 6 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Westin Dubai Mina Seyahi Beach Resort & Marina Reviews

9.4

Exceptional

9.6

Cleanliness

8.8

Location

9.4

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 740 out of 1003 reviews
Rating 8 - Good. 195 out of 1003 reviews
Rating 6 - Okay. 32 out of 1003 reviews
Rating 4 - Poor. 21 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

Reviews

10/10 Excellent

Wael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in Dubai, the staff are fantastic, they go out of their way to help. The food options and theme nights are top quality, and the pool/beach facilities are exceptional. If you are looking for a child friendly hotel, with luxury, this is up there with the best.
Stayed 5 nights in Sep 2025

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel best one I stayed yet
Stayed 2 nights in Aug 2025

10/10 Excellent

Safia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful hotel - kids want to come here for all of their future holidays 😂
Stayed 5 nights in Aug 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 7 nights in Aug 2025

8/10 Good

Anita

Liked: Cleanliness
Disliked: Staff & service
The property is well placed, clean and comfortable although a little dated.Pool arr in particular. All inclusive rules a little confusing and while the food is good and the staff is very nice,there is clearly lack of training and shortage of resources due to the long delays of getting served @ the restaurants. Overall still good but could be improved due to the star level and luxury facade.
Stayed 7 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very nice work nice people very clean!
Stayed 2 nights in Jul 2025

10/10 Excellent

mariam

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect!!
Stayed 5 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great options for food and drink, multiple restaurants
Stayed 5 nights in Nov 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was literally a dream. Can’t wait to go back… Stay here ;)
Stayed 11 nights in Mar 2025

10/10 Excellent

castro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Breakfast and outdoor facilities are wonderful
Stayed 2 nights in Jul 2024

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Generally good but quite expensive for the overall offering.
Stayed 5 nights in Apr 2025

4/10 Poor

Anvi

Disliked: Staff & service
This was by far the worst Westin experience I’ve ever had. We booked 2 rooms and a suite for a group of 8, yet the service was appalling from the moment we arrived. The staff are unfriendly, rude, and argumentative – with absolutely no sense of professionalism. The person who checked us in was dismissive and arrogant. Despite our club lounge access, he didn’t even update our keys. Basic courtesies like a simple “good morning” or acknowledgment from staff were completely absent throughout our stay. I’ve stayed at many Westins worldwide, and this property falls embarrassingly short of the brand’s standards. The staff’s attitude reflects zero hospitality skills and a complete disregard for guests. Management seriously needs to address this toxic culture, because right now, this hotel is tarnishing the Westin name.
Stayed 2 nights in Sep 2025

6/10 Okay

Mercia

This was our 5th or 6th visit to The Westin and will be our last. It has gone downhill in the past 2 years. Right from
Stayed 7 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel by Dubai Marina

Great stay at The Westin yet again. Excellent service all around
Stayed 5 nights in Nov 2023

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best recommanded
Stayed 6 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place Sad barasti was removed from all inclusive
Stayed 6 nights in May 2024

10/10 Excellent

AHMED

Liked: Staff & service, property conditions & facilities, room comfort

Wonderful

It was an amazing stay. The staff, the service. Everything is great.
Stayed 1 night in Jun 2023

8/10 Good

Nataniel Simeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property however there are some renovations at the moment.
Stayed 3 nights in Aug 2023

2/10 Terrible

Mina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My daughter and I had dinner at their restaurant and we both got very sick. We brought it to their attention and they did not take any action which was very disappointing
Stayed 4 nights in Mar 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. The only challenge was that at peak breakfast time it was difficult to get a coffee to table, so maybe need to work out a way to make coffee delivery quicker
Stayed 3 nights in Feb 2025

10/10 Excellent

keaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars all around
Stayed 4 nights in Sep 2023

10/10 Excellent

Ameed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand hotel. Beautiful decor. Even better staff. Professional. Polite. Always smiling. Kind and considerate. Im talking about all the staff. From the front door, concierge and the staff in the kitchen. Probably the best hotel I’ve stayed in. Would happily stay here again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Christoph Georg

Liked: Cleanliness, staff & service, property conditions & facilities
We can absolutely recommend this hotel. The restaurants are great and it is also well located for a city tour. The pool is super too. The neighbor hotels Le Meridien and W hotel can be used. That’s really cool. For us it was an advantage to have the all inclusive package. Otherwise the drinks and food would have been a little expensive. Pablo from the fish restaurant was really a nice waiter…
Stayed 6 nights in May 2023

10/10 Excellent

Alan David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Westin is excellent. The design is unusual for Dubai, in that it isn’t a skyscraper. This gives it character. The cleanliness of the hotel is excellent as are the staff who are so helpful, polite and friendly. We had an executive room and the attention to detail given to the room and how it was cleaned and we were looked after was first class. The gentleman who looked after us was called Saw and he was fabulous. In the executive lounge we were served and greeted by Fozia, Thant and Simran. All three of these ladies were so,so friendly and really looked after us and made us feel very welcome. And finally Cedric, who looks after the adult sun bed area. What an asset he is to your company. So helpful, welcoming and caring. An absolute gentleman. He goes out of his way to make sure you want for nothing and treats everyone as a personal friend. It was a joy to see him everyday. Thank you Cedric, Saw, Fozia, Thant, Simran and all the staff at the Westin for all your hard work and attention to detail. We will definitely return again.
Stayed 8 nights in Sep 2024

8/10 Good

sarah

Liked: Cleanliness, amenities, property conditions & facilities
My family and I have been coming here for over 12 years and after a 4 year break we were looking forward to come back. The facilities were brilliant as always, the pools, gym and restaurant options. We found the new rooms spacious, the bed was a bit hard, but that's personal. It was lovely to see the same staff we have met over years still there and being promoted (lovely to see Kevin at Kids Club). However, I would say the experience we were so looking forward to was dampened, as more package holidays were being offered and appeared to put the staff on edge. Every time I went to the Westin Gym it was an inquisition by 5 people looking at me who I was, where I was staying and why I didn't have my key, I do understand why but it still made a real resident feel uncomfortable and not welcome, so I would always go to Club Mina, the staff were more welcoming. All the food staff at Mina's and the pool staff again were so on edge at making sure people signed the bill (again understandable but not as intense as previously). Busola and Fish, the food as usual was amazing but hampered with the long conversation about 'are you on a package', 'this is included, this is not included'. It was an experience we were not used to in this resort, it just added a bit of exhaustion and changed our expected experience. Would we go back to the new atmosphere? Not sure.
Stayed 6 nights in Oct 2024