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The Retreat Palm Dubai MGallery by Sofitel

5.0 star property
Travelers find wellness retreats and water sports at this beachfront haven, where local cuisine and rooftop views create memorable moments

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Exterior - The Retreat Palm Dubai MGallery by Sofitel (Dubai)
Property video
A modern hotel room with a large bed, a sofa, a TV, and a balcony with a view of the sea. - The Retreat Palm Dubai MGallery by Sofitel (Dubai)
A modern hotel room with a glass wall overlooking a beach with sun loungers and umbrellas. - The Retreat Palm Dubai MGallery by Sofitel (Dubai)
Interior entrance - The Retreat Palm Dubai MGallery by Sofitel (Dubai)
The Retreat Palm Dubai MGallery by Sofitel sits on Palm Jumeirah's beachfront, offering a peaceful escape. Guests can join yoga classes at Rayya Wellness Centre, savor regional dishes at two restaurants, or head to the water for snorkeling and motor boating adventures.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room with Balcony

A hotel room with two beds, a TV, a desk, and a view of the cityscape.

Deluxe Room with Balcony

8.0 out of 10
Very good
(13 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room with Balcony, Palm Sea View

Deluxe Room with Balcony, Palm Sea View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room with Balcony, Palm Sea View

9.6 out of 10
Exceptional
(7 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room with Balcony, Partial Palm Sea View

Deluxe Room with Balcony, Partial Palm Sea View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Room with Balcony, Partial Palm Sea View

7.8 out of 10
Good
(8 reviews)
  • Partial sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Room with Balcony, Palm Sea View and Club Lounge Access

Premium Room with Balcony, Palm Sea View and Club Lounge Access | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room with Balcony, Palm Sea View and Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access)

A modern hotel room with a large sofa, a flat-screen TV, a dining table, and a balcony with curtains.

Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access)

  • Partial sea view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access)

  • Sea view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access

A modern hotel room with a large sofa, a dining area, a bar, and a view of the city.

Penthouse Suite with Rooftop Terrace, Palm Sea View and Club Lounge Access

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Palm Jumeirah, a neighborhood in Dubai, The Retreat Palm Dubai MGallery by Sofitel is near theme parks and on the beach. Dubai Mall and Dubai Marina Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Marina Beach and Jumeirah Beach. Traveling with kids? Don't miss Aquaventure and Wild Wadi Water Park. Discover the area's water adventures with swimming nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Dubai travel guide
Map
Palm Jumeirah, Dubai, Dubai, 0

What's nearby

  • Aquaventure
    Aquaventure
    5 min drive - 1.9 miles
  • Lost Chambers Aquarium
    Lost Chambers Aquarium
    9 min drive - 2.1 miles
  • Atlantis, The Palm
    8 min drive - 2.5 miles
  • The Pointe
    9 min drive - 3.5 miles
  • AURA SKYPOOL Dubai
    11 min drive - 5.2 miles

Getting around

  • Atlantis Aquaventure Waterpark Station
    7 min drive
  • Dubai Intl. Airport (DXB)
    44 min drive

Restaurants

  • Cloud 22
    5 min drive
  • Nobu By The Beach
    5 min drive
  • The World Eatery
    15 min walk
  • Manava
    19 min walk
  • Estiatorio Milos Dubai
    5 min drive

Similar properties

Exterior
C Central Resort the Palm
Palm Jumeirah
  • On private beach
  • Pool
  • Hot tub
  • Spa
8.4 out of 10, Very Good, 653 reviews
C Central Resort the Palm
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 140 for adults and AED 70 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bait Al Nakhla
  • Chapters
  • Ripples
  • Vibe

Things to do

  • Archery
  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Motor boating
  • Outdoor padel court
  • Outdoor pool
  • Sauna
  • Snorkeling
  • Steam room
  • Yoga classes

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2017
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 140 for adults and AED 70 for children
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 780331

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Frequently asked questions

Does The Retreat Palm Dubai MGallery by Sofitel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Retreat Palm Dubai MGallery by Sofitel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at The Retreat Palm Dubai MGallery by Sofitel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A 50% fee applies for early check-in (subject to availability).

What time is check-out at The Retreat Palm Dubai MGallery by Sofitel?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Where is The Retreat Palm Dubai MGallery by Sofitel located?

Located in Palm Jumeirah, this beachfront hotel is on the boardwalk/promenade and within 3 mi (5 km) of Aquaventure, Lost Chambers Aquarium, and Atlantis, The Palm. Palm West Beach and The Pointe are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Retreat Palm Dubai MGallery by Sofitel Reviews

8.6

Excellent

9.2

Cleanliness

7.2

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 342 out of 606 reviews
Rating 8 - Good. 154 out of 606 reviews
Rating 6 - Okay. 56 out of 606 reviews
Rating 4 - Poor. 26 out of 606 reviews
Rating 2 - Terrible. 28 out of 606 reviews

Reviews

Verified

8/10 Good

G

Liked: Cleanliness, staff & service
Great location Friendly staff
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful throughout the stay. My wife and i would definitely stay here again.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Piotr

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Nice room with sea view. Good quality, tasty FB meals although not super abundant.
Room view
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Seyedeh Negar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, pool was so clean and nice, beach area was clean. The only thing that could be better was the quality of food and friendliness of staffs at the bar by the pool
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, will be booking again when I come next year... Staff are polite and very helpful.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Emilio

Liked: Staff & service, amenities, property conditions & facilities
Nice staff and location. Overall food quality and variety definitely not at 5 star level (all meals). More a family hotel ( not serving alcohol). Very good spa service although quite pricey.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view
Stayed 11 nights in Oct 2025
Verified

10/10 Excellent

VIKTORIA VERONIKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel with friendly staff and the breakfast is excellent
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Subin

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel . Super friendly staff
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Sarah Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Quiet and great facilities. All staff were great! Will be back!
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Kieron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lots of activities, buffet was good
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

VALMIR

Liked: Cleanliness, staff & service, property conditions & facilities
Really amazing staff
Stayed 11 nights in Jul 2025
Verified

8/10 Good

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and the hotel was clean.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay here

Amazing stay. Great customer service. Food and drinks on point. Balinese massage was perfect. My usual staycation hotel
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property to stay in
Stayed 8 nights in Sep 2024
Verified

10/10 Excellent

Sukhmeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and amazing stay experience. Wish it had more vegetarian options tho!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

OFA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was fantastic, staff were friendly and helpful
Stayed 1 night in Nov 2023
Verified

8/10 Good

Lila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, attentive staff. They were really willing to help us with a late check out so we could attend Juma prayers. The suite room was incredibly spacious and there was a variety of food options for breakfast. We would definitely stay here again!
Stayed 1 night in Apr 2025
Verified

8/10 Good

DAYUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, sea view room clean and neat, very good bedings, good service and equipment!
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

ARPITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent in all part, best staff ever came across, always there to help even go further to help, room cleaner where best in every way. I would love to go back again and again. throughout the stay every day rooms are fresh and clean. I would recommend to any one who want good experience.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Caesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent staff and service. Very friendly and accommodating
Stayed 10 nights in Mar 2025
Verified

10/10 Excellent

Karen

The staff at this hotel went out of their way to make a pleasant and very enjoyable stay.
Stayed 14 nights in Nov 2023
Verified

8/10 Good

Priya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was really good
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
This property was very clean, all the staff were very helpful and friendly. We felt extremely comfortable and welcomed
Stayed 7 nights in Nov 2023
Verified

10/10 Excellent

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

Perfect hotel for relaxation and wellness activities
Stayed 3 nights in May 2024