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The Retreat Palm Dubai MGallery by Sofitel

5.0 star property
Luxury hotel on the beach, with outdoor pool

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Photo gallery for The Retreat Palm Dubai MGallery by Sofitel

On the beach, sun loungers, beach umbrellas, beach towels
Outdoor pool, pool umbrellas, sun loungers
Premium Room with Balcony, Palm Sea View and Club Lounge Access | Balcony view
Exterior
Sundeck

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room with Balcony

Deluxe Room with Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room with Balcony

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Suite, 1 Bedroom, Balcony (Palm Sea View and Club Lounge Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access)

Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite, 1 Bedroom, Balcony, Partial Sea View (Club Lounge Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • Partial sea view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room with Balcony, Palm Sea View and Club Lounge Access

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room with Balcony, Palm Sea View and Club Lounge Access

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room with Balcony, Palm Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room with Balcony, Palm Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room with Balcony, Partial Palm Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room with Balcony, Partial Palm Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
Palm Jumeirah, Dubai, Dubai, 0

What's nearby

  • Aquaventure - 5 min drive - 1.7 miles
  • Marina Beach - 20 min drive - 8.3 miles
  • Souk Madinat Jumeirah - 22 min drive - 9.3 miles
  • Wild Wadi Water Park - 22 min drive - 9.9 miles
  • Burj Al Arab - 23 min drive - 10.1 miles

Getting around

  • Atlantis Aquaventure Waterpark Station - 6 min drive
  • Dubai Intl. Airport (DXB) - 43 min drive

Restaurants

  • ‪Cloud 22 - ‬4 min drive
  • ‪Nobu By The Beach - ‬4 min drive
  • ‪ستاربكس - ‬5 min drive
  • ‪Manava - ‬18 min walk
  • ‪Estiatorio Milos Dubai - ‬3 min drive

About this property

The Retreat Palm Dubai MGallery by Sofitel

Luxury eco-certified hotel near Aquaventure
Take advantage of a rooftop terrace, an art gallery on site, and a coffee shop/cafe at The Retreat Palm Dubai MGallery by Sofitel. With a beachfront location, sun loungers, and motor boating, this hotel is the perfect place to soak up some sun. Indulge in a body wrap, a hot stone massage, and a body treatment at Rayya Wellness Centre, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and local and international cuisine. Fitness classes and yoga classes are offered at the health club; other things to do include snorkeling and archery. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • An outdoor tennis court, an electric car charging station, and express check-out
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 255 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Childcare services and free infant beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, balconies, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 140 for adults and AED 70 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bait Al Nakhla
  • Chapters
  • Ripples
  • Vibe

Things to do

  • Archery
  • Art gallery
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Library
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: AED 1999
  • New Year's Eve (December 31) Gala Dinner per child: AED 1199 (up to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 140 for adults and AED 70 for children
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Retreat Palm Dubai MGallery Sofitel Hotel
Retreat Palm MGallery Sofitel Hotel
Retreat Palm Dubai MGallery Sofitel
Retreat Palm MGallery Sofitel
Retreat Palm Dubai MGallery S
The Retreat Palm Dubai MGallery
The Retreat Palm Dubai MGallery by Sofitel Hotel
The Retreat Palm Dubai MGallery by Sofitel Dubai
The Retreat Palm Dubai MGallery by Sofitel Hotel Dubai

Frequently asked questions

Does The Retreat Palm Dubai MGallery by Sofitel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Retreat Palm Dubai MGallery by Sofitel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Retreat Palm Dubai MGallery by Sofitel?

Self parking and valet parking are free at this property.

What time is check-in at The Retreat Palm Dubai MGallery by Sofitel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A 50% fee applies for early check-in (subject to availability).

What time is check-out at The Retreat Palm Dubai MGallery by Sofitel?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Where is The Retreat Palm Dubai MGallery by Sofitel located?

Located in Palm Jumeirah, this beachfront hotel is on the boardwalk/promenade and within 3 mi (5 km) of Palm Islands, Aquaventure, and Lost Chambers Aquarium. The Pointe and The View at The Palm are also within 6 mi (10 km).

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The Retreat Palm Dubai MGallery by Sofitel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 288 out of 531 reviews
Rating 8 - Good. 146 out of 531 reviews
Rating 6 - Okay. 49 out of 531 reviews
Rating 4 - Poor. 23 out of 531 reviews
Rating 2 - Terrible. 25 out of 531 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Great hotel . Super friendly staff
Stayed 3 nights in Jun 2025

10/10

Amazing hotel
Stayed 6 nights in Apr 2025

8/10

Great stay, attentive staff. They were really willing to help us with a late check out so we could attend Juma prayers. The suite room was incredibly spacious and there was a variety of food options for breakfast. We would definitely stay here again!
Stayed 1 night in Apr 2025

10/10

The hotel provided excellent accommodation, food, beach and pool facilties. The hotel was easily accessible by taxi to get to any place. It also provided free shuttle to Emirates Mall. Staff were friendly and courteous. Helpline gave advice or assistance immediately.
Sunrise from the balcony.
Stayed 6 nights in May 2025

10/10

I had an absolutely perfect stay at this hotel. From the moment I arrived, everything exceeded my expectations. The staff were incredibly kind and welcoming—special thanks to Ghizlane and Amjad for going above and beyond to make my stay memorable. The food was delicious with plenty of variety, and the room was spotless and very comfortable. I couldn’t have asked for a better experience. Highly recommended!
Stayed 11 nights in May 2025

10/10

excellent staff and service. Very friendly and accommodating
Stayed 10 nights in Mar 2025

10/10

Very nice and clean hotel with friendly staff and the breakfast is excellent
Stayed 4 nights in Jan 2025

8/10

Friendly staff, lots of activities, buffet was good
Stayed 4 nights in Feb 2025

10/10

This hotel is exceptional, boasting a beautiful setting and excellent ambiance. My family and I thoroughly enjoyed our stay, with the children particularly captivated by the amenities. The swimming pool, beach, and palm-tree views were truly outstanding. Thank you guys! Chris, Timothy, doormans, kitchen assistants --> you guys are awasome! And especially, the staff who helped and played with my 3 years son in the kids swimming pool (I apologise that can't remember his name) You guys are so helpful and friendly!!! Thank you for everything and we hope will stay here again!!!
Stayed 2 nights in May 2025

10/10

Very friendly staff and amazing stay experience. Wish it had more vegetarian options tho!
Stayed 1 night in Jan 2025

10/10

Lovely hotel, great location - note, there is construction working going on at the front of the property at the moment, so recommend getting a Jumeirah Palm view room at the back of the property. Great facilities, spacious rooms and the staff go above and beyond to meet your requests and needs. Highly recommend.
Stayed 4 nights in Mar 2025

8/10

Amazing food I. The breakfast buffet All the staf are really friendly Love the hotel
Stayed 8 nights in Oct 2024

10/10

Itwas a nice and quiet hotel for relaxing!
Stayed 1 night in Nov 2024

10/10

Good property to stay in
Stayed 8 nights in Sep 2024

8/10

Very good location, sea view room clean and neat, very good bedings, good service and equipment!
Stayed 3 nights in Nov 2024

10/10

he hotel itself was absolutely beautiful, and the service was excellent—friendly, professional, and faultless throughout our stay. There was some building work going on in the surrounding area, so we did hear some construction noise, but this is understandably outside the hotel’s control. One important point to note: the hotel is a dry hotel, meaning no alcohol is served on-site - meaning had to go to near by hotel for an evening drink This wasn’t made clear when booking through Expedia, and I couldn’t find any mention of it on the listing. I believe this should be stated more clearly to help guests set their expectations. Otherwise, a lovely stay overall.
Stayed 4 nights in Apr 2025

10/10

Very nice people
Stayed 7 nights in Jan 2025

2/10

I had a very horrible experience the room that they gave had NO AC working and i kept telling the reception about the problem NO ONE CAME TO MY ROOM TO FIX IT FOR TWO DAYS ! And on the third day they changed my room to a lower standard room ( THEY DOWNGRADED MY ROOM) and on top of that the other room was also hot …! And i was on a business trip and I needed to rest at night because i have early morning meetings!
Stayed 3 nights in May 2025

10/10

Amazing staff
Stayed 3 nights in Dec 2024

10/10

Great experience. Very relaxing place to stay. The food was good and excellent service. All the staff were friendly. My room had the most beautiful view of the beach and city.
Stayed 4 nights in Dec 2024

10/10

Excellent and enjoyable stay
Stayed 2 nights in Jun 2024

10/10

The staff were all attentive and polite. Very pleased with my stay. Far away from the everything else but if you came to lie at the beach this is just perfect. Coffee shop is a no, takes long time.
Stayed 1 night in Jan 2025

10/10

Everything great. Thanks a lot.
Stayed 7 nights in Jan 2025

8/10

Half of the rooms are facing construction at the front of the building. All day long noise. I happen to have one of those rooms.
Stayed 5 nights in Feb 2025

10/10

Got there to find a building site facing our room and the started working around 7am which was very annoying.. they did swap our room to the beach side .. bear in mind this building work has just started and may go on for sometime. Quite surprised to be charged for ice to my room should be free . Breakfast very good and beach food excellent as well..
Stayed 10 nights in Mar 2025