Swissotel Al Ghurair

5.0 star property
Luxury Dubai hotel connected to a shopping center, steps from Al Ghurair Centre

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Photo gallery for Swissotel Al Ghurair

Outdoor pool, pool umbrellas, sun loungers
Suite, 1 Double Bed, Corner | 1 bedroom, minibar, in-room safe, desk
Reception
Family Room, 1 King Bed and 2 Twin Beds (Connecting rooms) | 1 bedroom, minibar, in-room safe, desk
Lobby lounge
Families find a luxurious retreat at Swissotel Al Ghurair, near Gold Souk and Dubai Museum. Enjoy international cuisine at three restaurants, body treatments at Swissotel Spa and Sport, or lounge by the outdoor pool with sun loungers and umbrellas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

Classic Room, 1 King Bed

7.8 out of 10
Good
(20 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Twin Beds

8.4 out of 10
Very good
(12 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Classic Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
TV
  • 86 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 Double Bed

Suite, 1 Double Bed, Corner

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
TV
  • 112 sq m
  • 1 bedroom
  • River view
  • Sleeps 5
  • 1 Double Bed

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, City View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Swiss, Executive Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
TV
Separate bedroom
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed and 2 Twin Beds (Connecting rooms)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
  • 93 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

Premium Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
TV
  • 132 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Double Bed

Family Suite, 1 King Bed and 2 Twin Beds (Connecting rooms)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
TV
  • 93 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 1 Double Bed

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About the neighborhood

Map
Omar Bin Al Khattab Street, Dubai, 185051

What's nearby

  • Al Ghurair Centre - 1 min walk - 0.0 miles
  • Gold Souk - 3 min drive - 1.5 miles
  • Dubai Museum - 4 min drive - 2.3 miles
  • Dubai Cruise Terminal - 5 min drive - 2.5 miles
  • Dubai World Trade Centre - 7 min drive - 4.5 miles

Getting around

  • Salah Al Din Station - 5 min walk
  • Dubai Intl. Airport (DXB) - 13 min drive

Restaurants

  • ‪Bestoon Samad - ‬4 min walk
  • ‪Second Cup - ‬1 min walk
  • ‪Lemongrass Thai Restaurant - ‬4 min walk
  • ‪Zheng Dong Dan Dan Noodles - ‬1 min walk
  • ‪Wingstop - ‬5 min walk

About this property

Swissotel Al Ghurair

Luxury family-friendly hotel near Al Ghurair Centre
Located close to Gold Souk and Dubai Museum, Swissotel Al Ghurair provides an airport shuttle, a terrace, and a shopping mall on site. Indulge in a manicure/pedicure, a body treatment, and a sports massage at Swissotel Spa and Sport, the onsite spa. The on-site international cuisine restaurant, Liwan, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and babysitting (surcharge)
  • Laundry services, a water dispenser, and meeting rooms
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 428 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Childcare services and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • 32-inch TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and electric kettles

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 129 for adults and AED 65 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Liwan
  • Yasmine Lounge

Things to do

  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 125 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 129 for adults and AED 65 for children
  • Airport shuttle fee: AED 235 per person
  • Rollaway bed fee: AED 125 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is required for transportation to and from this property

Property is also known as

Al Ghurair Rayhaan
Al Ghurair Hotel managed Accorhotels Dubai
Al Ghurair Hotel managed Accorhotels
Al Ghurair managed Accorhotels Dubai
Al Ghurair managed Accorhotels
Al Ghurair Hotel By Accorhotels
Rayhaan Al Ghurair
Swissotel Al Ghurair Dubai Hotel
Swissotel Al Ghurair Hotel
Swissotel Al Ghurair
Al Ghurair Hotel managed By Accorhotels
Al Ghurair Rayhaan By Rotana
Swissotel Al Ghurair Hotel
Swissotel Al Ghurair Dubai
Swissotel Al Ghurair Hotel Dubai

Frequently asked questions

Does Swissotel Al Ghurair have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Swissotel Al Ghurair pet-friendly?

No, pets are not allowed at this property.

How much is parking at Swissotel Al Ghurair?

Self parking is free at this property.

What time is check-in at Swissotel Al Ghurair?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM.

What time is check-out at Swissotel Al Ghurair?

Check-out is at noon.

Does Swissotel Al Ghurair provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of AED 235 per person applies.

Where is Swissotel Al Ghurair located?

This family-friendly Dubai hotel is located near the airport, within 2 mi (3 km) of Al Ghurair Centre and Gold Souk. Dubai Creek and Dubai Museum are also within 3 mi (5 km). Salah Al Din Station is 5 minutes by foot and Union Station is 7 minutes.

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Reviews

Swissotel Al Ghurair Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

8.8

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 612 out of 1007 reviews
Rating 8 - Good. 256 out of 1007 reviews
Rating 6 - Okay. 68 out of 1007 reviews
Rating 4 - Poor. 31 out of 1007 reviews
Rating 2 - Terrible. 40 out of 1007 reviews

Reviews

8/10 Good

Zakiulla

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean, staff was helpful, approach to attached mall made things easy, lot of restaurant's option around, in all good stay
Stayed 5 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort

Regular returnee

Always a pleasure staying here.
Stayed 2 nights in Jul 2025

6/10 Okay

Afshan

Disliked: Staff & service, amenities
It was ok …. It looks different in pictures but in person its different ….. and most weird part they charge you for ice …. Like why
Stayed 5 nights in Sep 2025

10/10 Excellent

NORIFUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ashraf

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 6 nights in May 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay for your vacation and business trip, every thing you need is around
Stayed 5 nights in Jan 2025

10/10 Excellent

Asma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Swissôtel Al Ghurair, Dubai

Our stay at Swissôtel Al Ghurair was excellent. The customer service was good, staff were friendly, professional, and quick to assist. We had a minor issue with the air conditioning in our room, but it was resolved immediately, which we really appreciated. Breakfast was good with a variety of options to choose from. The location is another big plus, it's directly connected to a shopping mall, making it convenient for shopping and dining. Valet parking was also available, which made things easier. Overall, a great experience. We'd definitely consider staying here again.
Stayed 3 nights in Jul 2025

8/10 Good

robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not pleased with paying for airport transportation and it was included with mb=y booking.
Stayed 6 nights in Jul 2025

10/10 Excellent

Seyed Mehdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Jan 2025

10/10 Excellent

Ali Mohamed

Liked: Staff & service, amenities, property conditions & facilities
Approved
Stayed 3 nights in Mar 2025

10/10 Excellent

MOHAMAD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verry good
Stayed 6 nights in Jan 2025

8/10 Good

Farrukh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, check in takes too long!

Excellent central location for commutes. Great breakfast. Friendly staff. Shame have to wait long for checking in on arrival. Also, have to change lifts and walk in between for going up or downstairs from the hotel rooms.
Stayed 3 nights in Feb 2025

10/10 Excellent

Basir

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel and Nice Staff
Stayed 1 night in Mar 2024

10/10 Excellent

Bahram Odisho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaness, price, dry no bars, excellent buffets and staff
Stayed 14 nights in Jun 2024

10/10 Excellent

Nilofar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Oct 2024

10/10 Excellent

Elhadji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amenities
Stayed 5 nights in Mar 2024

8/10 Good

Masahito

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was convenient adjacent to the shopping mall
Stayed 2 nights in Dec 2023

10/10 Excellent

SHINGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to Union station. It takes some time to get to the center of the city or south part of Dubai, but close to the DXB airport and convenient location. The staffs are friendly and enjoyed a stay
Stayed 1 night in Jul 2024

2/10 Terrible

William B

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Expedia and the hotel show a bar with martini glass NO, this hotel is dry, they both lied on the web site shame of them!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

GEORGES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE STAFF AT THE RECEPTION
Stayed 3 nights in Feb 2024

10/10 Excellent

Josephine Chepkurui

Liked: Cleanliness, staff & service, property conditions & facilities
As above
Stayed 3 nights in Sep 2024

10/10 Excellent

abdul ahad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy excess to the mall
Stayed 4 nights in Apr 2024

8/10 Good

Genet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2022

8/10 Good

Abdullahi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too crowded area and way too hot when I was there
Stayed 8 nights in Jul 2023

10/10 Excellent

Reaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived early and hotel was able to accommodate, which was of utmost importance to me as I was traveling with my parents after a 13 hr flight from the US. Stayed at other hotels in Dubai and they can not come close to this kind of service. Mahmud and Julius had superb customer facing skills. They were kind, patient and hospitable. Their excellence and ability to make us feel welcomed makes me want to stay here every trip in Dubai! Swissotel is also greatly located in Deira. Thank you
Stayed 2 nights in Apr 2024