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Sofitel Dubai The Palm Resort & Spa

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Photo gallery for Sofitel Dubai The Palm Resort & Spa

An aerial view of a resort with multiple buildings, a beach, and a pier. - Sofitel Dubai The Palm Resort & Spa (Dubai)
Property video
Pool - Sofitel Dubai The Palm Resort & Spa (Dubai)
A luxurious indoor pool area with a large chandelier, a dining table set for four, and a view of the ocean and palm trees. - Sofitel Dubai The Palm Resort & Spa (Dubai)
Restaurant - Sofitel Dubai The Palm Resort & Spa (Dubai)
Luxury
5.0 star property
9.2

Wonderful

Palm paradise with private beach

Pristine white sands welcome you at this private beach resort with five sparkling pools. Indulgent spa treatments await after beachfront relaxation. Seven restaurants serve international cuisine while poolside bars provide refreshing cocktails near your sun lounger.

Popular amenities

  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Luxury Room, 1 King Bed, Balcony, Sea View

A balcony with a view of the sea, furnished with wooden chairs and a table, and a bed in the foreground.

Luxury Room, 1 King Bed, Balcony, Sea View

8.4 out of 10
Very good
(28 reviews)
  • Sea view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Balcony (Palm View)

A balcony with a view of a city skyline, two wooden chairs, a small table with a bowl and glasses, and a bed.

Luxury Room, 1 King Bed, Balcony (Palm View)

9.0 out of 10
Wonderful
(27 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

A hotel room with a bed, a nightstand, a lamp, a painting, and a balcony with two chairs and a table.

Junior Suite, 1 King Bed with Sofa bed, Balcony (Club Access)

8.0 out of 10
Very good
(7 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

A hotel room with a bed, a nightstand, a lamp, a painting, and a balcony with two chairs and a table.

Junior Suite, 1 King Bed with Sofa bed, Balcony, Sea View (Club Access)

9.2 out of 10
Wonderful
(12 reviews)
  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Twin Room, 2 Twin Beds, Balcony (Palm View)

A hotel room with two beds, a large window with a view of a cityscape and water, and a balcony with seating.

Luxury Twin Room, 2 Twin Beds, Balcony (Palm View)

9.0 out of 10
Wonderful
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

A modern living room with a sofa, coffee table, and a dining area with chairs.

Signature Suite, 1 King Bed with Sofa bed, Resort View (1 bedroom - Palm), Adults Only

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 King Bed with Sofa bed, Club Lounge Access, Sea View (Prestige)

A balcony with two wooden chairs, a small table, and a view of palm trees and buildings.

Club Suite, 1 King Bed with Sofa bed, Club Lounge Access, Sea View (Prestige)

8.4 out of 10
Very good
(7 reviews)
  • Sea view
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

A modern living room with a sofa, a coffee table, and a view of a cityscape through large windows.

Signature Suite, 1 King Bed with Sofa bed, Sea View (1 bedroom - Palm), Adults Only

9.6 out of 10
Exceptional
(4 reviews)
  • Beach view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 2 Bedrooms, Club Lounge Access, Sea View (Opera)

A hotel room with a balcony, a bed, a chair, a table, and a sofa.

Club Suite, 2 Bedrooms, Club Lounge Access, Sea View (Opera)

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 125 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Classic Room

A hotel room with a large bed, a nightstand with a lamp, a mirror, and a painting on the wall.

Classic Room

9.4 out of 10
Exceptional
(9 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Apartment, 1 Bedroom, Kitchen, Resort View

A modern hotel room with a large bed, a bathtub, and a separate shower area.

Family Apartment, 1 Bedroom, Kitchen, Resort View

8.6 out of 10
Excellent
(4 reviews)
  • Resort view
  • 76 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Apartment, 1 Bedroom, Kitchen, Sea View

A modern hotel room with a large bed, a bathtub, and a separate shower area.

Family Apartment, 1 Bedroom, Kitchen, Sea View

9.8 out of 10
Exceptional
(10 reviews)
  • Sea view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Apartment, 2 Bedrooms, Kitchen, Resort View

A modern bathroom with a large freestanding bathtub, wooden flooring, and a view of a bedroom with a bed and curtains.

Family Apartment, 2 Bedrooms, Kitchen, Resort View

10.0 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 135 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Sofa Beds and 1 Twin Bed

View all photos for Family Apartment, 2 Bedrooms, Kitchen, Sea View

A hotel room with a large bed, a view of the city, and a balcony with a sofa.

Family Apartment, 2 Bedrooms, Kitchen, Sea View

9.8 out of 10
Exceptional
(7 reviews)
  • Sea view
  • 135 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

A swimming pool with a stone deck, a covered seating area with chairs, and a stone building with a balcony.

Deluxe Villa, 3 Bedrooms, Private Pool, Beachside (Beach)

  • Beach view
  • 491 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

Room

Villa, 4 Bedrooms, Private Pool, Beachside (Eden)

  • Beach view
  • 742 sq m
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Large Twin Bed

View all photos for Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

A spacious living room with a large sofa set, a flat-screen TV, and a view of a swimming pool.

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Palm)

  • Beach view
  • 742 sq m
  • 4 bedrooms
  • Sleeps 8
  • 1 King Bed and 3 Large Twin Beds

View all photos for Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

A spacious lobby with a high ceiling, a large chandelier, and a view of a pool and palm trees through large windows.

Deluxe Villa, 4 Bedrooms, Private Pool, Beachside (Riviera)

  • Beach view
  • 742 sq m
  • 4 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Large Twin Bed

View all photos for Suite, 4 Bedrooms, Terrace (The Palm)

A modern living room with a green wall, a sofa, a coffee table, and a fireplace.

Suite, 4 Bedrooms, Terrace (The Palm)

  • Beach view
  • 451 sq m
  • 4 bedrooms
  • Sleeps 9
  • 3 King Beds and 1 Large Twin Bed

View all photos for Family Apartment, 3 Bedrooms, Kitchen, Sea View

A hotel room with a large bed, a desk with a chair, a view of the ocean, and a painting on the wall.

Family Apartment, 3 Bedrooms, Kitchen, Sea View

  • Sea view
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

About the neighborhood

Located in Palm Jumeirah, a neighborhood in Dubai, Sofitel Dubai The Palm Resort & Spa is near a metro station and on a private beach. The Walk and Mall of the Emirates are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Wild Wadi Water Park and Museum of the Future. Traveling with kids? Consider Global Village and Aquaventure. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Dubai travel guide
View more Resorts in Dubai
Map
East Crescent Road, Dubai, 55558

What's nearby

  • A large water fountain with a central column and a statue at the top, surrounded by a pool.
    Aquaventure
    3 min drive - 1.1 miles
  • An underwater aquarium with various fish and coral reefs.
    Lost World Aquarium
    7 min drive - 1.3 miles
  • A cityscape at sunrise with high-rise buildings and a river.
    AURA SKYPOOL Dubai
    9 min drive - 4.4 miles
  • Atlantis, The Palm
    5 min drive - 1.7 miles
  • Palm Jumeirah Mall
    8 min drive - 4.2 miles

Getting around

  • Atlantis Aquaventure Waterpark Station
    4 min drive
  • Dubai Intl. Airport (DXB)
    41 min drive

Restaurants

  • Elements
    9 min walk
  • Carbone Dubai
    6 min walk
  • Estiatorio Milos Dubai
    9 min walk
  • Imperial Club
    6 min drive
  • Manava
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 155 for adults and AED 77.50 for children
  • 2 poolside bars
  • 6 bars/lounges
  • 7 restaurants
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Laguna Lounge
  • Manava
  • Moana
  • Porterhouse Grill

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (13,153 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 28 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 2 2026 to August 31 2028 (dates subject to change):
  • One of the bars/lounges

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 368.0 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500.00
  • New Year's Eve (December 31) Gala Dinner per adult: AED 2500
  • New Year's Eve (December 31) Gala Dinner per child: AED 1750 (from 6 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 155 for adults and AED 77.50 for children
  • Airport shuttle fee: AED 954 per vehicle (roundtrip, maximum occupancy 2)
  • Rollaway bed fee: AED 368.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.
Property Registration Number 690501

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Sofitel Dubai The Palm Resort & Spa have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 9:00 AM–6:00 PM.

Is Sofitel Dubai The Palm Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Sofitel Dubai The Palm Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sofitel Dubai The Palm Resort & Spa?

Check-out is at noon.

Does Sofitel Dubai The Palm Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 954 per vehicle applies.

Where is Sofitel Dubai The Palm Resort & Spa located?

Nestled on the beach, this Palm Jumeirah resort is within 2 mi (3 km) of Aquaventure, Lost World Aquarium, and Atlantis, The Palm. Palm West Beach and The Pointe are also within 6 mi (10 km). Atlantis Aquaventure Waterpark Station is 23 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sofitel Dubai The Palm Resort & Spa Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 983 out of 1294 reviews
Rating 8 - Good. 176 out of 1294 reviews
Rating 6 - Okay. 65 out of 1294 reviews
Rating 4 - Poor. 32 out of 1294 reviews
Rating 2 - Terrible. 38 out of 1294 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and satisfied. Staff are helpful during check in and check out. Very clean room and good size & with lovely view.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel, very respectful staff and the professional, clean, very nice location.It's important to visit it when you are come to dubai, really you will enjoy your holiday
Stayed 8 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fabulous hotel, the rooms were great, well stocked and serviced, housekeeping were great and all staff were exceptionally friendly and helpful. We were half board and the quality of food was superb at all meals. I cannot fault the hotel and would certainly recommend it very highly.
Stayed 7 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, and the pools were lovely. We loved the room also, and the breakfast was awesome. Great stay - we’ll definitely come again.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and facilities, staff couldn’t do enough to you
Stayed 10 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good pool and excellent breakfast. Room layout isn't most efficient with a lot of wasted space making the living room cluttered and bedroom small. A few of the staff are good otherwise lack 'wow' feel in the customer service.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay! The room was spacious, spotless, beautifully designed, and very comfortable. Everything was well maintained, and the bed was especially comfortable. The staff were truly outstanding—friendly, professional, attentive, and always ready to help with a smile. Their excellent service made the stay even more enjoyable. I would happily stay here again and highly recommend this hotel!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Very good breakfast. It’s aging though.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolutely amazing place. The staff cannot do enough for you and the place is beautiful. My only gripe would be that you have to pay for water with lunch and dinner. I can understand charging for soda or alcohol but I think water should be included. Apart from that first class
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Sofitel. We asked a question about dining and the wonderful assistant manager Carla Curti could not have been more helpful. She went out of her way to make our stay brilliant. All of the staff in this hotel were exceptional. If you can, book a club room as the drinks and snacks make for incredible value. We are regular visitors to Dubai but would have no hesitation in recommending this hotel and look forward to staying here again in the future.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for families!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally kind staff throughout the property , they really do their best.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful room, super friendly staff
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best stay I have ever stayed at a hotel. The rooms are amazing very spacious and luxurious. The staff incredibly friendly and helpful and accommodating to the biggest extent. I give it a 100/10 I’ve stayed at most of the hotels on the palm this one by faaar exceeded and went beyond all of them.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great location, great staff!
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing the suit was amazing but the beach had a lot of sea urchins but overall it was a good experience
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was ok. Not excellent. Usually empty pots. Wait for long. Egg counters, one lady couldn’t understand what I wanted, despite someone else explaining. Didn’t enjoy. Water, simple thing, no dispensers anywhere. Had to buy which was again expensive. No shuttles running between hotel and city to do shopping.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Just a great place to relax. And the staff is very kind, helpful, customer centred.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. Beautiful location and staff were great - Club suite with lounge access was wonderful.
Stayed 11 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and property.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staycation, recommend half board option, food was delicious and abundant. The premier lounge is convenient but a bit restricted in food and drinks timing and dress code etiquette. The spa facilities are a must. I wish the pool had a pool bar. My very spacious room, which I loved, had a huge Bath tub, tub salt and bubbles are not provided.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

great rooms and facilities,
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean and well kept Everything is clean and nice
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Room was super clean and staff were very friendly and accommodating.
Stayed 7 nights in Jan 2026