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Shangri-La Residences and Apartments

5.0 star property
Luxury hotel with a full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Shangri-La Residences and Apartments

Terrace/patio
Creator video
Front of property - evening/night
City view
Indoor wedding
Shangri-La Residences and Apartments offers luxury near Dubai's City Walk. Enjoy The Spa, sun-kissed terrace, indoor/outdoor pools, and international cuisine all day. Convenient dry cleaning and laundry services enhance your relaxing stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Kitchen
  • Pool
  • Bar
  • Spa
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio

Studio | Free minibar items, in-room safe, desk, blackout drapes

Studio

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Minibar (some free items)
TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Executive Studio

City view

Executive Studio

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Minibar (some free items)
TV
Blackout drapes/curtains
Deep soaking bathtub
Private bathroom
  • 68 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Free minibar items, in-room safe, desk, blackout drapes

Apartment, 2 Bedrooms

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Minibar (some free items)
TV
2 bedrooms
Blackout drapes/curtains
Deep soaking bathtub
  • 168 sq m
  • 2 bedrooms
  • City view
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms

Free minibar items, in-room safe, desk, blackout drapes

Apartment, 3 Bedrooms

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Minibar (some free items)
TV
3 bedrooms
Blackout drapes/curtains
  • 222 sq m
  • 3 bedrooms
  • Partial sea view
  • Sleeps 9
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
Sheikh Zayed Road, PO Box 75880, Dubai

What's nearby

  • City Walk - 11 min walk - 0.6 miles
  • Dubai Mall - 17 min walk - 0.9 miles
  • Dubai Aquarium & Underwater Zoo - 19 min walk - 1.0 mile
  • Burj Khalifa - 20 min walk - 1.1 miles
  • Dubai World Trade Centre - 2 min drive - 1.5 miles

Getting around

  • Financial Centre Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Al Safadi - ‬14 min walk
  • ‪Shawerma Alfarooj - ‬7 min walk
  • ‪Zaatar W Zeit - ‬5 min walk
  • ‪Starbucks (ستاربكس) - ‬3 min walk
  • ‪Jones The Grocer - ‬15 min walk

About this property

Shangri-La Residences and Apartments

Luxury hotel near City Walk
Located close to Burj Khalifa and Dubai Mall, Shangri-La Residences and Apartments provides an airport shuttle, a terrace, and a hair salon. Treat yourself to a deep-tissue massage, a facial, or a body scrub at The Spa at Shangri-La, the onsite spa. The on-site international cuisine café, Dunes Cafe, offers breakfast, lunch, dinner, and kids' meals. Enjoy the gym, as well as activities like racquetball/squash. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and 3 bars.
Additional perks include:
  • An indoor pool and an outdoor pool, along with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
  • Free newspapers, a banquet hall, and a 24-hour front desk
Room features
All 428 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and minibars (stocked with some free items).
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with deep soaking tubs and bidets
  • TVs with premium channels
  • LED light bulbs, kitchenettes, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: AED 120 for adults and AED 120 for children
  • 3 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Shang Palace

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Racquetball/squash
  • Sauna

Family friendly

  • Children's pool
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Kitchenette
  • Microwave
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 120 for adults and AED 120 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 1)
  • Rollaway bed fee: AED 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 1506855

We should mention

No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Shangri-La Residences Apartments Dubai
Shangri-La Residences Apartments
Shangri-La Residences Dubai
Shangri Residences Apartments
Shangri-La Residences and Apartments Hotel
Shangri-La Residences and Apartments Dubai
Shangri-La Residences and Apartments Hotel Dubai

Frequently asked questions

Does Shangri-La Residences and Apartments have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Shangri-La Residences and Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Residences and Apartments?

Self parking and valet parking are free at this property.

What time is check-in at Shangri-La Residences and Apartments?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Shangri-La Residences and Apartments?

Check-out is at noon.

Does Shangri-La Residences and Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 350 per vehicle applies.

Where is Shangri-La Residences and Apartments located?

Located in Trade Center, this luxury hotel is within 2 mi (3 km) of City Walk, Dubai Mall, and Burj Khalifa. Dubai World Trade Centre and Dubai Creek are also within 6 mi (10 km). Financial Centre Station is 8 minutes by foot and Emirates Towers Station is 17 minutes.

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Reviews

Shangri-La Residences and Apartments Reviews

8.8

Excellent

8.8

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 66 out of 108 reviews
Rating 8 - Good. 26 out of 108 reviews
Rating 6 - Okay. 10 out of 108 reviews
Rating 4 - Poor. 4 out of 108 reviews
Rating 2 - Terrible. 2 out of 108 reviews

Reviews

10/10 Excellent

Lue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to in Dubai, I’ll come back on my next trip
Stayed 2 nights in Jun 2024

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is amazing, easily accessible by metro to rest of Dubai. The staff from the doormen to the waiters to the chef exceptional team!! Would highly recommend and would definitely return!!
Stayed 5 nights in Jun 2024

6/10 Okay

Amer

Liked: Staff & service, amenities, property conditions & facilities
The studio apartment condition doesn’t compare to the hotel which is well maintained. There was unpleasant smell from the beginning in the room and halls. Better to stay in the hotel rooms than apartments/ studios.
Stayed 3 nights in Sep 2022

6/10 Okay

Jacqueline

Liked: Staff & service, amenities
Disliked: Cleanliness
We had a great experience with the staff but unfortunately the cleanliness at the residence wasn’t up to par for Shangri-La standards. I was quite disappointed that the room came with a smoke smell, despite it being advertised as non-smoking. The room itself wasn’t entirely clean. While it did have a comfortable bed, and lovely staff, I don’t know if I would recommend to others due to the high cost and only satisfactory conditions of the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly, personalised service, amazing Chinese restaurant
Stayed 7 nights in Dec 2024

8/10 Good

Weiyou

Liked: Cleanliness, staff & service
The place is located in a convenient location. However, the property is showing its age. Our room was spacious, but it could use a good facelift. The staff members on the other hand are very friendly and helpful. The breakfast service at the lounge is also very good, although the seating space is quite limited. The gym facility and the pools are not of ideal size, especially the skypool on the 42nd floor was so tiny I would not even want to get into the water there. So overall our experience at this hotel was mixed. Friendly staff and good (but not execellent) services, while the facility can be a lot better to match the brand.
Stayed 8 nights in Dec 2024

6/10 Okay

Waqas

Old property. The first room they had allocated to us was supposed to be non smoking but it was smelling like a shisha bar.
Stayed 1 night in Dec 2024

10/10 Excellent

Gerlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and enjoyed the breakfast
Stayed 4 nights in Oct 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay and the staff were incredibly friendly and helpful. I would recommend the Shangri-La to any families traveling to Dubai. 5-star all round!
Stayed 3 nights in Jul 2024

10/10 Excellent

Soo min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔직원분들이 매우 친절했다.룸컨디션도 생각보다 훌륭
Stayed 5 nights in Dec 2023

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amrit the cleaning guy is an amazing person
Stayed 8 nights in Dec 2023

4/10 Poor

Kailey

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I expected a 5 star and it was a 3 star. The whole 20th floor and our room smelled like cigarettes with plug in purifiers in the halls. No sound proofing so woke up to the prayers outside on the loud speakers at 5:30am everyday. The washing machine cord was duck taped to the ground around around the toilet in the powder room. The positives were the lobby was beautiful and concierge and check in staff was friendly, efficient and helpful.
Stayed 6 nights in Oct 2022

10/10 Excellent

Meyani

Liked: Staff & service, amenities, property conditions & facilities
From an American standpoint and someone that is very meticulous. I sent 5 of my adult children to Dubia ages 22-25 and from the moment they arrived they were in complete awe of the property! I received numerous videos and pictures of the lobby as well as the apartment and it superseded all online photos. My children were raised with the finer things and this was definitely on point. I can’t wait to visit.
Stayed 5 nights in Sep 2022

6/10 Okay

Maria-Nazare

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Old bathroom, no standing shower, sliding and dangerous bathtub to be used as a standing shower. After my complain, they switched me to another room but smaller than the executive apartment I had rented.
Stayed 6 nights in Aug 2022

8/10 Good

Sahil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Jun 2022

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing location amazing room
Stayed 2 nights in Jan 2022

10/10 Excellent

raja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Accommodation. Highly Recommended

My whole experience was absolutely amazing, staff were friendly and the hotel looked and appeared to be well kept clean. Management were well professional and i loved being part of the Christmas tree lighting ceremony. It made me feel more valued and part of the hotel family group.
Stayed 6 nights in Dec 2021

10/10 Excellent

Shalini

Liked: Cleanliness, staff & service, room comfort
It was good but quality of the apartment need major renovation
Stayed 1 night in Nov 2021

10/10 Excellent

LEILA M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fenomenal

Maravilhosa experiência! Hotel realmente 5 estrelas super bem localizado, funcionários muito atenciosos, quarto extremamente confortável e amplo! Nota 1000
Lobby do hotel
Stayed 7 nights in Jan 2020

10/10 Excellent

KhurshidAthar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient and friendly staff and clean hotel with all necessary equipment
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
早朝に到着したのでアーリーチェックインをお願いしたところ、快諾してくれた。
Stayed 1 night in Jun 2019

8/10 Good

TARIK

Liked: Cleanliness, room comfort

Hotel is okay, but room rates are not worthed.

We are thankful to hotel that they let us early check-in. But the only benefit we got from Shangri-la is this. Oh, yes! Almost forgot. Also, beautiful view of Burj Khalifa.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Have just stayed here for a week with my 2 boys aged 12 and 9 and also brought a second family too who have 3 boys aged 11, 9 and 6. The service is exceptional. This is my second time at this hotel and I cannot fault it. The breakfast is fantastic and caters for everyone. Mohammed Farid the assistant manager was welcoming and ensured our rooms were perfect for what we needed. The newly refurbished suites are beautiful and rooms are spacious. The view of the Burj from the room and the pool is insta worthy. Really would highly recommend the hotel . Its clean, spacious and the location is spot on with shuttles that run regularly. There are fab restaurants in the hotel but if you want a quick bite to eat there are 24/7 eateries right outside the hotel. Will be back for my third visit next year and be bringing more families to have the experience we have had!
Stayed 7 nights in Oct 2019

10/10 Excellent

Heonil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
전망이 상당히 맘에 들고 조식도 맛있었습니다. 수영장에서 보이는 버즈 칼리파가 멋있었으며, 하루밖에 숙박을 안하여 더있고자 하는 아쉬움이 남았음
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and location. The staff have good recommendation. The food is nice for breakfast.
Stayed 3 nights in Jul 2019

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