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Shangri-La Dubai

5.0 star property
Luxury hotel with 5 restaurants and a full-service spa

Choose dates to view prices

Shangri-La Dubai, near City Walk and Burj Khalifa, offers international dishes at Dunes Cafe, Pilates classes, and facials at CHI, The Spa. Enjoy an outdoor pool with sun loungers, racquetball/squash courts, an indoor pool, and a spacious terrace.

Reviews

9.6 out of 10
Exceptional

Popular amenities

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Sea View

9.8 out of 10
Exceptional
(58 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Sea View

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 45 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Burj View

Deluxe Room, 1 King Bed, Burj View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Burj View

9.8 out of 10
Exceptional
(22 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Burj View

Deluxe Room, 2 Twin Beds, Burj View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Burj View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast | Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Dining table
LED TV
  • 83 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 55 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

10.0 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Picture-Perfect Room

Picture-Perfect Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Picture-Perfect Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000

What's nearby

  • City Walk - 11 min walk - 0.6 miles
  • Emaar Square - 14 min walk - 0.8 miles
  • Dubai Mall - 15 min walk - 0.8 miles
  • Dubai Aquarium & Underwater Zoo - 17 min walk - 0.9 miles
  • Burj Khalifa - 18 min walk - 1.0 mile

Getting around

  • Financial Centre Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 19 min drive

Restaurants

  • ‪Al Safadi - ‬14 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Zaatar W Zeit - ‬1 min walk
  • ‪Jones The Grocer - ‬16 min walk
  • ‪Bentoya - ‬13 min walk

About this property

Shangri-La Dubai

Luxury family-friendly hotel near Dubai Mall
Close to Burj Khalifa and Dubai Aquarium & Underwater Zoo, Shangri-La Dubai provides an airport shuttle, a poolside bar, and a terrace. Treat yourself to a Swedish massage, reflexology, or a body scrub at Chi, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes and yoga classes are offered at the health club; other things to do include racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, along with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), an outdoor tennis court, and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, babysitting (surcharge), and tour/ticket assistance
  • Guest reviews say great things about the helpful staff, first-rate property condition, and location
Room features
All 302 rooms feature comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Art supplies, childcare services, and free infant beds
  • Bathrooms with deep soaking tubs and bidets
  • LED TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 150 for adults and AED 150 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Lobby Lounge
  • Shang Palace

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Art supplies
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 1506855

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Frequently asked questions

Does Shangri-La Dubai have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Shangri-La Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Shangri-La Dubai?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Shangri-La Dubai?

Check-out is at noon.

Does Shangri-La Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 350 per vehicle applies.

Where is Shangri-La Dubai located?

This family-friendly Dubai hotel is located in the business district, within 1 mi (2 km) of City Walk, Museum of the Future, and Coca-Cola Arena. Dubai Mall and Burj Khalifa are also within 2 mi (3 km). Financial Centre Station is 8 minutes by foot and Emirates Towers Station is 18 minutes.

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Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1311 out of 1547 reviews
Rating 8 - Good. 145 out of 1547 reviews
Rating 6 - Okay. 50 out of 1547 reviews
Rating 4 - Poor. 19 out of 1547 reviews
Rating 2 - Terrible. 22 out of 1547 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

OFER

Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent the service is excellent beautiful hotel
Stayed 3 nights in Dec 2025

8/10 Good

Atif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay
Stayed 4 nights in Nov 2025

10/10 Excellent

Nilesh

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, good accessible property, good breakfast.
Stayed 5 nights in Nov 2025

10/10 Excellent

Chengzhi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very accommodating service from staff and delicious food
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean hotel, great food, relaxing.
Stayed 3 nights in Oct 2025

10/10 Excellent

Bouchra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay !
Stayed 7 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great porridge
Stayed 2 nights in Nov 2025

10/10 Excellent

Fe Servito

Liked: Cleanliness, amenities, property conditions & facilities
The staff, foods and cleaned.
Stayed 5 nights in Nov 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 5 nights in Aug 2025

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
Our hotel room was beautiful and so clean. We were upgraded to a fabulous view.
Stayed 5 nights in Nov 2025

10/10 Excellent

Afshin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, friendly and very polite staff. From the entrance door (excellent person called Khoda Raymond) and the entire staff (Specially Erika and Haris) were welcoming and ready to help.
Stayed 4 nights in Dec 2025

10/10 Excellent

German L. Peralta

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service all around
Stayed 3 nights in Nov 2025

10/10 Excellent

Gavin

Liked: Cleanliness, amenities, property conditions & facilities
We stayed here so many times and keep coming back best staff and hotel in Dubai
Stayed 4 nights in Oct 2025

10/10 Excellent

CHRISTIAN

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 3 nights in Dec 2025

10/10 Excellent

Con

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with spacious rooms and great bathroom. Breakfast was excellent with great range.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greate service, recommend adding horizon club. Janneth was the nicest and most helpful maitre’d. I will come back and stay at the shangri la
Stayed 5 nights in Nov 2025

10/10 Excellent

SHMUEL

Liked: Cleanliness, amenities, property conditions & facilities
All is the best !!! Amazing
Stayed 1 night in Dec 2025

10/10 Excellent

Louay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff and food location !
Stayed 4 nights in Aug 2025

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service. Loved it!
Stayed 4 nights in Nov 2025

6/10 Okay

Kourosh

Liked: Cleanliness, property conditions & facilities
The hotel rooms are very nice. The pool is outdated and the choice of restaurants are limited. The buffet breakfast is just okay. This hotel is located in a fairly unattractive area of downtown Dubai.
Stayed 7 nights in Nov 2025

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room ,lots of positives, had a view of Burj. Great pool and spa facilities Great dining options
Stayed 4 nights in Sep 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, all the amenities you would need. Concierge desk was exceptional always going above and beyond and responding quickly. Thank you so much to the team, can’t await my return.
Stayed 5 nights in Nov 2025

10/10 Excellent

Shakiyah

Liked: Cleanliness, staff & service
Love the staff & hotel, rooms were large & beautiful.
Stayed 1 night in Sep 2025

10/10 Excellent

Mayra Yuriria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel ever , great costumer service
Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, service was excellent!
Stayed 3 nights in Sep 2025
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