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Shangri-La Dubai

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Poolside bar - Shangri-La Dubai (Dubai)
Creator video - submitted by lana__creator
Picture-Perfect Room | View from room - Shangri-La Dubai (Dubai)
Outdoor banquet area - Shangri-La Dubai (Dubai)
Interior entrance - Shangri-La Dubai (Dubai)
Luxury
5.0 star property
9.6

Exceptional

Urban oasis with rooftop views

Panoramic Burj Khalifa views create a stunning backdrop for the resort-style pool with swim-up bar service. Five distinctive restaurants offer exquisite dining experiences, from breakfast buffets to Fish Night specials. Guests can retreat to the full-service spa after exploring downtown Dubai.

Popular amenities

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Sea View

9.6 out of 10
Exceptional
(62 reviews)
  • Sea view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Deluxe Room, 2 Twin Beds, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Sea View

9.4 out of 10
Exceptional
(20 reviews)
  • Sea view
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Burj Khalifa View)

Deluxe Room, 1 King Bed (Burj Khalifa View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Burj Khalifa View)

9.8 out of 10
Exceptional
(23 reviews)
  • City view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds (Burj Khalifa View)

Deluxe Room, 2 Twin Beds (Burj Khalifa View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds (Burj Khalifa View)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon Deluxe, Room, 1 King Bed

Horizon Deluxe, Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • City view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Deluxe, Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 2 Twin Beds

  • City view
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 83 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Executive, Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Executive, Room

10.0 out of 10
Exceptional
(13 reviews)
  • Partial sea view
  • 55 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Horizon, Premier Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Premier Room

10.0 out of 10
Exceptional
(13 reviews)
  • City view
  • 66 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Picture-Perfect Room

Picture-Perfect Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Picture-Perfect Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the neighborhood

Near a metro station, Shangri-La Dubai is in Trade Center, a neighborhood in Dubai with good shopping. Dubai Mall and City Walk are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek and Jumeirah Beach. Traveling with kids? Don't miss Dubai Aquarium & Underwater Zoo and Wild Wadi Water Park. Spend some time exploring the area's activities, including golfing. Visit our Dubai travel guide
Map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000

What's nearby

  • City Walk
    City Walk
    14 min walk - 0.8 miles
  • Dubai Mall
    Dubai Mall
    1 min drive - 0.9 miles
  • Dubai Aquarium & Underwater Zoo
    Dubai Aquarium & Underwater Zoo
    1 min drive - 1.1 miles
  • Emaar building and downtown, Aerial view with Burj Khalifa shadow, Dubai, United Arab Emirates, Middle East.
    Emaar Square
    2 min drive - 1.3 miles
  • Museum of the Future
    2 min drive - 1.3 miles

Getting around

  • Financial Centre Station
    10 min walk
  • Dubai Intl. Airport (DXB)
    21 min drive

Restaurants

  • Al Safadi
    14 min walk
  • Shawerma Alfarooj
    4 min walk
  • Starbucks
    5 min walk
  • Dusit Thani Splash Pool
    16 min walk
  • Benjarong
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 150 for adults and AED 150 for children
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Lobby Lounge
  • Shang Palace

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Art supplies
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Renovations and closures

The following facilities or services will be unavailable from April 15 2026 to May 31 2026 (dates subject to change):
  • One of the dining venues
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 1506855

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Frequently asked questions

Does Shangri-La Dubai have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. One of the pools will be unavailable from April 15 2026 to May 31 2026 (dates subject to change).

Is Shangri-La Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Shangri-La Dubai?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Shangri-La Dubai?

Check-out is at noon.

Does Shangri-La Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 350 per vehicle applies.

Where is Shangri-La Dubai located?

This family-friendly Dubai hotel is located in the business district, within 1 mi (2 km) of City Walk and Boulevard at Emirates Towers. Dubai Mall and Burj Khalifa are also within 3 mi (5 km). Financial Centre Station is 10 minutes by foot and Emirates Towers Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shangri-La Dubai Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1387 out of 1636 reviews
Rating 8 - Good. 148 out of 1636 reviews
Rating 6 - Okay. 53 out of 1636 reviews
Rating 4 - Poor. 21 out of 1636 reviews
Rating 2 - Terrible. 27 out of 1636 reviews

Reviews

Verified

10/10 Excellent

Abbygale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and had an amazing honeymoon stay!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Saniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lean and safe hotel!! Amazing buffet! Everyone was very accommodating!! I LOVED my room!!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Amrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was Friendly Excellent Breakfast shuttle Bus service On time
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jawad

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff. Breakfast was perfect
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Mirin

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended, great services and good quality food. Ambience is classy, great value.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities
Highly appreciated and recommend this hotel excellent staff great location we will be staying here again.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

OFER

Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent the service is excellent beautiful hotel
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Noor

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean, staff is helpful. Close to the airport and dubai mall.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Nilesh

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, good accessible property, good breakfast.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Parthiban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, fabulous location and excellent service.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Amika

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, helpful staff, and delicious breakfast. My stay was wonderful and exceeded all expectations.
Stayed 14 nights in Dec 2025
Verified

10/10 Excellent

Dio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of Burj Kalifa from the room window was spectacular.
Room Window View
42nd floor bar view
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Lumed

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, the kids loved it! Very polite and helpful door staff who were respectful and happy to greet you everyday.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

ANTHONY

Liked: Cleanliness
Staff and service was great
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Rana

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, great customer service. Hotel staff super friendly and also love the intricate details on everything.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Kamran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing. What was more amazing Was the staff. They literally went above and beyond in every category to make our trip pleasurable. Whether that was organising birthdays celebrations, special amenities for a disabled person. We threw quite a few problems at them, each of which they went above and beyond.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities
Clean room and comfy bed!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very good service and nice staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent sized and clean rooms, v good breakfast and restaurant options, very helpful and attentive staff (without over doing it). A real tribute to management.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, amenities
Location is great !!
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

NEIL

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel prime centre location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chengzhi

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very accommodating service from staff and delicious food
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Zukran Aniq Bin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service from the hotel staff and also great hotel to stay in :) Highly recommended!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sandip

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room, great view, extra ordinary staff. Very nice breakfast and amazing stay. Thank you so much Shangri-La Hotel for a wonderful and memorable stay. We will surely recommend this hotel to our friends and family.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect staff - very pleasant people at all levels, location in the center of Dubai - shops and important places within reach, sterile cleanliness of the rooms, hotel space. The only minor reservation - swimming pool - toilets, pool tiles, areas for sitting at tables - did not give a completely new impression
Stayed 2 nights in Mar 2026