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Novotel Suites Mall Avenue Dubai

3.0 star property
Family-friendly hotel with a health club and a 24-hour front desk

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Photo gallery for Novotel Suites Mall Avenue Dubai

Outdoor pool
Breakfast, lunch, dinner served; international cuisine
Premium bedding, down comforters, minibar, in-room safe
Family Suite, Multiple Beds | Living area | 32-inch LCD TV with satellite channels, TV
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 1 Double Bed

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Double Bed

Highlights

Soundproofed
Air conditioning
HDTV
Sofa bed
Blackout drapes/curtains
Premium bedding
Down duvet
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Suite, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Down duvet
Sofa bed
Blackout drapes/curtains
Premium bedding
  • 31.0 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | Premium bedding, down comforters, minibar, in-room safe

Family Suite, Multiple Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Separate bedroom
Premium bedding
Sofa bed
Down duvet
  • 48 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Double Sofa Beds

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About the neighborhood

Map
2A Street, Dubai, 283825

What's nearby

  • Mall of the Emirates - 3 min walk - 0.2 miles
  • Ski Dubai - 3 min walk - 0.2 miles
  • Souk Madinat Jumeirah - 2 min drive - 1.9 miles
  • Wild Wadi Water Park - 3 min drive - 2.1 miles
  • Burj Al Arab - 4 min drive - 2.3 miles

Getting around

  • Mashreq Metro Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 28 min drive

Restaurants

  • ‪Garden Bar - ‬3 min walk
  • ‪Maraya Trends - ‬2 min walk
  • ‪Ezaz Lounge Bar at Ibis Mall of the Emirates - ‬1 min walk
  • ‪The Hungry Monkey Pub & Cocktail Lounge - ‬3 min walk
  • ‪Feras Aldiyafa Sweets - ‬4 min walk

About this property

Novotel Suites Mall Avenue Dubai

Eco-certified family-friendly hotel near Mall of the Emirates
Located close to Ski Dubai, Novotel Suites Mall Avenue Dubai provides a terrace, a coffee shop/cafe, and a garden. The on-site international cuisine restaurant, Deli Botique, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Multilingual staff, a banquet hall, and a computer station
  • Guest reviews speak highly of the helpful staff
Room features
All 180 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • 32-inch HDTVs with satellite channels
  • Electric kettles and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 70 for adults and AED 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Deli Botique
  • Ezaz Bar

Things to do

  • Children's pool
  • Health club
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 70 for adults and AED 40 for children
  • Airport shuttle fee: AED 170 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Suite Novotel Emirates Mall
Suite Novotel Hotel
Suite Novotel Hotel Emirates Mall
Suite Novotel Mall Emirates
Suite Novotel Mall Of The Emirates Hotel Dubai
Novotel Suites Dubai Mall Emirates Hotel
Novotel Suites Emirates Hotel
Novotel Suites Dubai Mall Emirates
Novotel Suites Emirates
Novotel Suites Mall of the Emirates
Novotel Suites Mall Avenue Dubai Hotel
Novotel Suites Mall Avenue Dubai Dubai
Novotel Suites Mall Avenue Dubai Hotel Dubai

Frequently asked questions

Does Novotel Suites Mall Avenue Dubai have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Novotel Suites Mall Avenue Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Suites Mall Avenue Dubai?

Self parking is free at this property.

What time is check-in at Novotel Suites Mall Avenue Dubai?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Suites Mall Avenue Dubai?

Check-out is at noon.

Does Novotel Suites Mall Avenue Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 170 per vehicle applies.

Where is Novotel Suites Mall Avenue Dubai located?

This family-friendly Dubai hotel is located near the beach, within a 10-minute walk of Ski Dubai and Mall of the Emirates. Burj Al Arab is 2.5 mi (4 km) away. Mashreq Metro Station is 8 minutes by foot and Mall of the Emirates Station is 12 minutes.

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Novotel Suites Mall Avenue Dubai Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 412 out of 1000 reviews
Rating 8 - Good. 411 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

The hotel is very excellent in location.
Stayed 6 nights in Jan 2025

10/10

Staff and service very good, food is superb and managing the buffets and dishes are good. Specially mentioned Manager Nagila from Egypt for her service and customer centric approach...
Stayed 6 nights in Apr 2025

8/10

Property is bit dated. But, you get what you paid for. Considering the price, it’s a good deal. Location is fantastic. Lots of restaurants around. Parking is convenient. Staffs are wonderfu.
Stayed 7 nights in Apr 2025

8/10

Great location. Staff were friendly and attentive, always ready to help. Thank you to everyone at Novotel
Stayed 8 nights in Feb 2025

6/10

Okay for the money you paid
Stayed 3 nights in Apr 2025

10/10

amazing place
Stayed 4 nights in Jan 2025

10/10

Had a really good stay here, breakfast options were very good and staff very helpful and polite, would definitely recommend and stay again
Stayed 1 night in Dec 2024

10/10

Great service! Really liked the whole place. Lovely place!
Stayed 3 nights in Feb 2025

8/10

Hotel staff are helpful. Facility is clean. Convenient location for shopping and metro.
Stayed 6 nights in Dec 2024

10/10

It is very well maintained and staff is too courteous
Stayed 10 nights in Jan 2025

10/10

Nice helpful staff and clean rooms.
Stayed 6 nights in Nov 2024

10/10

Had a nice relaxing stay here.
Stayed 3 nights in Oct 2024

10/10

Nice hotel for the price
Stayed 4 nights in Aug 2024

6/10

It’s a reasonable hotel for family with variety of breakfast options. Many restaurants around but very small swimming pool and gym.
Stayed 7 nights in Dec 2024

8/10

Good location.. 1 block away from motorway, so traffic noise is less. Friendly staffs.
Stayed 6 nights in Jan 2025

10/10

Excellent Hotel !!
Stayed 1 night in Aug 2024

10/10

it was amazing
Stayed 2 nights in Jan 2025

10/10

No issue had a very pleasant stay ..
Stayed 3 nights in Dec 2024

10/10

The hotel is well located. Near of everything. The staff is amazing and willing to help. They are devoted and committed.
Stayed 6 nights in Dec 2024

6/10

We were met by a rude receptionist that told us our room would not be ready for a long long time. The people in front of us got their room right away. We got our room an hour after check in. Would not want to stay here again.
Stayed 3 nights in Feb 2025

8/10

Rooms & corridors were musty and need cleaning. Staff were really helpful specially in dairy allergy. Very close to mall of Emirates and metro station, but there’s road maintenance that are somehow blocking nowadays
Stayed 6 nights in Feb 2025

10/10

Good service and good location
Stayed 7 nights in Sep 2024

10/10

Great value for money 👍
Stayed 1 night in Oct 2024

8/10

Lack of USB ports and not adaptors available. Very important during travel
Stayed 2 nights in Feb 2025

10/10

Excellent Hotel with great amenities 👍
Stayed 1 night in Jul 2024