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Novotel Suites Mall Avenue Dubai

3.0 star property
Guests start their day with an energizing breakfast before diving into activities like biking through scenic routes nearby or splashing in the outdoor pools

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Photo gallery for Novotel Suites Mall Avenue Dubai

Outdoor pool - Novotel Suites Mall Avenue Dubai (Dubai)
Creator video - submitted by lenmur
Exterior - Novotel Suites Mall Avenue Dubai (Dubai)
Breakfast, lunch, dinner served; international cuisine - Novotel Suites Mall Avenue Dubai (Dubai)
Terrace/patio - Novotel Suites Mall Avenue Dubai (Dubai)
Novotel Suites Mall Avenue Dubai offers a family-friendly retreat near Ski Dubai. Enjoy international cuisine at Deli Botique or coffee at the on-site cafe while kids play in the pool and play area. The property provides high-speed WiFi, dry cleaning services, and attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Suite, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Sofa bed - double
Down duvet
Premium bedding
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Double Bed

8.8 out of 10
Excellent
(40 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Sofa bed
Premium bedding
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | Premium bedding, down comforters, minibar, in-room safe

Family Suite, Multiple Beds

7.4 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
HDTV
Sofa bed
Separate bedroom
Down duvet
Premium bedding
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Double Sofa Beds

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About the neighborhood

Located in Al Barsha, a neighborhood in Dubai, Novotel Suites Mall Avenue Dubai is near a metro station and near the beach. Mall of the Emirates and Souk Madinat Jumeirah are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kite Beach and Marina Beach. Traveling with kids? Don't miss Wild Wadi Water Park and Dubai Miracle Garden. Take in the nearby slopes with a ski area and skiing, or check out other outdoor activities such as sledding and snow tubing. Visit our Dubai travel guide
Map
2A Street, Dubai, 283825

What's nearby

  • Mall of the Emirates is a shopping mall in Dubai. Developed and owned by Majid al-Futtaim Properties, it opened in November 2005 and is located at interchange four on Sheikh Zayed road.
    Mall of the Emirates
    3 min walk - 0.2 miles
  • Ski Dubai showing a gondola, snow skiing and snow
    Ski Dubai
    3 min walk - 0.2 miles
  • Fatima Abdullah Mohammed Rasheed Mosque
    6 min walk - 0.4 miles
  • Dubai Police Museum
    19 min walk - 1.1 miles
  • Al Barsha Pond Park
    3 min drive - 1.3 miles

Getting around

  • Mashreq Metro Station
    8 min walk
  • Dubai Intl. Airport (DXB)
    28 min drive

Restaurants

  • Maraya Trends
    2 min walk
  • Après
    5 min walk
  • The Hungry Monkey
    3 min walk
  • Upyard Rooftop Bar and Shisha Lounge
    7 min walk
  • Ezaz Lounge Bar at Ibis Mall of the Emirates
    1 min walk

About this property

Novotel Suites Mall Avenue Dubai

Family-friendly hotel near Mall of the Emirates
Located close to Ski Dubai, Novotel Suites Mall Avenue Dubai provides a terrace, a coffee shop/cafe, and a garden. The on-site international cuisine restaurant, Deli Botique, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A water dispenser, a porter/bellhop, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 180 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • 32-inch HDTVs with satellite channels
  • Electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 70 for adults and AED 40 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Deli Botique
  • McG's by McGettigan's

Things to do

  • Children's pool
  • Free children's club
  • Health club
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 70 for adults and AED 40 for children
  • Airport shuttle fee: AED 170 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Suite Novotel Emirates Mall
Suite Novotel Hotel
Suite Novotel Hotel Emirates Mall
Suite Novotel Mall Emirates
Suite Novotel Mall Of The Emirates Hotel Dubai
Novotel Suites Dubai Mall Emirates Hotel
Novotel Suites Emirates Hotel
Novotel Suites Dubai Mall Emirates
Novotel Suites Emirates
Novotel Suites Mall of the Emirates
Novotel Suites Mall Avenue Dubai Hotel
Novotel Suites Mall Avenue Dubai Dubai
Novotel Suites Mall Avenue Dubai Hotel Dubai

Frequently asked questions

Does Novotel Suites Mall Avenue Dubai have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Novotel Suites Mall Avenue Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Suites Mall Avenue Dubai?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Novotel Suites Mall Avenue Dubai?

Check-out is at noon.

Does Novotel Suites Mall Avenue Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 170 per vehicle applies.

Where is Novotel Suites Mall Avenue Dubai located?

This family-friendly Dubai hotel is located near the beach, within a 10-minute walk of Ski Dubai and Mall of the Emirates. Burj Al Arab and Souk Madinat Jumeirah are also within 3 mi (5 km). Mashreq Metro Station is 8 minutes by foot and Mall of the Emirates Station is 12 minutes.

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Reviews

Novotel Suites Mall Avenue Dubai Reviews

8.4

Very Good

8.4

Cleanliness

8.6

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 439 out of 1001 reviews
Rating 8 - Good. 391 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

Reviews

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A family of 4 stayed for 4 nights and would thoroughly recommend this hotel. Everything was great from friendly & helpful staff, yummy breakfasts, the room and rooftop pool. Nice to be able to walk from the Mall of the Emirates and the metro there.
Stayed 4 nights in Jan 2026

8/10 Good

Fouzia

Liked: Amenities, property conditions & facilities
The rooms (family suite) was very spacious with plenty of spots to sleep. The location was wonderful and nearby many shops restaurants and emirates mall. Staff was very kind and welcoming specially Ihsaan he checked us in our first night. We had a wonderful time and would stay here again.
Stayed 6 nights in Dec 2025

6/10 Okay

Gaurav

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 6 nights in Nov 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff, clean premises
Stayed 1 night in Aug 2025

6/10 Okay

ABHILASH

Disliked: Amenities, property conditions & facilities
Food selection was good. Rooms are ok, choose non smoking room but outside the room on the corridor stinks of cigarettes. Bathrooms stinks, I believe it was from the drains. It is very basic with very basic facilities, if you get at a cheaper rate to explore Dubai, I will recommend. Metro station nearby, mall of emirates and plenty of shops and restaurants nearby.
Stayed 7 nights in Oct 2025

10/10 Excellent

MALCOLM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Genuinely lovely staff who are always helpful. Sensibly priced food options in the hotel. Only a few minutes walk to the Mall of the Emirates and the Metro if you need anything else.
Stayed 8 nights in Sep 2025

10/10 Excellent

Doaa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very excellent in location.
Stayed 6 nights in Jan 2025

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, Friendly staff, clean. Highly recommend.
Stayed 8 nights in May 2025

10/10 Excellent

robert

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming big room good beds nice bathrooms spacious great location for metro mall of Emirates lots local restaurants less than a minute away Carrefour less than a minute away
Stayed 9 nights in Jun 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really good stay here, breakfast options were very good and staff very helpful and polite, would definitely recommend and stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Zaheer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with family. this hotel is excellent and the staff are exemplary. To name a few, Surinder, Reena, Nagla were amazing and offered brilliant customer service. The room which was a family room was very spacious and very comfortable. The breakfast area is so good and the selection of the buffet is great. There is also a egg cooking station and the chefs that cook the eggs are so polite as they work under a lot of pressure from many guest orders. Well done to you guys. The carpark is easy to access and easy to find parking. The pool is great too and there is always a lifeguard on duty. I recommend this hotel.
Stayed 10 nights in Aug 2025

10/10 Excellent

Rushal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice helpful staff and clean rooms.
Stayed 6 nights in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect but a little crowded at the breakfast
Stayed 4 nights in Feb 2025

8/10 Good

haseen sunny

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff were friendly and attentive, always ready to help. Thank you to everyone at Novotel
Stayed 8 nights in Feb 2025

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very well maintained and staff is too courteous
Stayed 10 nights in Jan 2025

10/10 Excellent

In Huek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top tier service

Great service! Really liked the whole place. Lovely place!
Stayed 3 nights in Feb 2025

8/10 Good

Aarunima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great staying there - all the staff especially Pari, Rina and Nisha were amazing!
Stayed 3 nights in Jul 2024

6/10 Okay

Mahender

Disliked: Property conditions & facilities
It’s a reasonable hotel for family with variety of breakfast options. Many restaurants around but very small swimming pool and gym.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and good location
Stayed 7 nights in Sep 2024

8/10 Good

Ewnetu Ferede

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff are helpful. Facility is clean. Convenient location for shopping and metro.
Stayed 6 nights in Dec 2024

10/10 Excellent

ROBIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service very good, food is superb and managing the buffets and dishes are good. Specially mentioned Manager Nagila from Egypt for her service and customer centric approach...
Stayed 6 nights in Apr 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything, staff, clean hotel, good breakfast buffet, tour assistant great help (Mr. Rabee) good suggestions!!!!
Stayed 9 nights in Mar 2024

8/10 Good

SOLAI SATHEESHBABU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is bit dated. But, you get what you paid for. Considering the price, it’s a good deal. Location is fantastic. Lots of restaurants around. Parking is convenient. Staffs are wonderfu.
Stayed 7 nights in Apr 2025

10/10 Excellent

Shahria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely service, Mahesh in level 2 was so good. Thank you. This is more than 3 stars. Id say 4.
Stayed 9 nights in May 2025

8/10 Good

Sanjeev

Liked: Cleanliness, staff & service, room comfort
The staff is good. The Room furniture needs reupholstering
Stayed 8 nights in Mar 2025