The Heritage Hotel, Autograph Collection

4.0 star property
Hotel with free valet parking, 6-minute walk to Dubai Mall

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Photo gallery for The Heritage Hotel, Autograph Collection

Premier Suite, 1 King Bed with Sofa bed, Non Smoking (View) | View from property
Outdoor pool
Breakfast served
Breakfast served
Reception
The Heritage Hotel, Autograph Collection in central Dubai offers a sophisticated stay with a daily manager's reception. Enjoy city views from the rooftop terrace, an outdoor pool, high-speed WiFi, dry cleaning, and an on-site restaurant, near Dubai Mall.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Room, 1 King Bed, Non Smoking (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Pool View, Poolside

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, Non Smoking (View)

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite, 1 King Bed with Sofa bed, Non Smoking (View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Pool View, Poolside

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Non Smoking, City View

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Separate bedroom
Premium bedding
Eco-friendly toiletries
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Sheikh Mohammed Bin Rashid Boulevard, Downtown, Dubai, 114822

What's nearby

  • Dubai Mall - 6 min walk - 0.4 miles
  • Burj Khalifa - 9 min walk - 0.5 miles
  • Dubai Aquarium & Underwater Zoo - 15 min walk - 0.8 miles
  • Dubai Fountain - 2 min drive - 0.7 miles
  • Dubai International Convention and Exhibition Centre - 6 min drive - 3.9 miles

Getting around

  • Dubai Trolley Station 2 Tram Station - 1 min walk
  • Dubai Intl. Airport (DXB) - 19 min drive

Restaurants

  • ‪The Courtyard - ‬1 min walk
  • ‪Roasters Specialty Coffee - ‬2 min walk
  • ‪Karak House كرك Ł‡Ų§ŁˆŲ³ - ‬2 min walk
  • ‪Caribou Coffee - ‬3 min walk
  • ‪Birds - ‬4 min walk

About this property

The Heritage Hotel, Autograph Collection

Upscale hotel near Dubai Mall
Located close to Dubai Fountain and Burj Khalifa, The Heritage Hotel, Autograph Collection provides a free daily manager's reception, a terrace, and a coffee shop/cafe. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a banquet hall
  • Concierge services, luggage storage, and meeting rooms
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 197 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and bathrobes.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, tubs or showers, and hair dryers
  • TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AED 125 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 125 per person
  • Airport shuttle fee: AED 520 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Manzil Downtown Hotel
Manzil Downtown
Manzil Downtown by Vida

Frequently asked questions

Does The Heritage Hotel, Autograph Collection have a pool?

Yes, this property has an outdoor pool.

Is The Heritage Hotel, Autograph Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Heritage Hotel, Autograph Collection?

Self parking and valet parking are free at this property.

What time is check-in at The Heritage Hotel, Autograph Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Heritage Hotel, Autograph Collection?

Check-out is at noon.

Does The Heritage Hotel, Autograph Collection provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AED 520 per vehicle applies.

Where is The Heritage Hotel, Autograph Collection located?

Located in Downtown Dubai, this hotel is within a 10-minute walk of Dubai Mall and Dubai Fountain. Burj Khalifa and Dubai International Convention and Exhibition Centre are also within 3 mi (5 km). Dubai Trolley Station 2 Tram Station is only a 2-minute walk and Dubai Trolley Station 3 Tram Station is 4 minutes.

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Reviews

The Heritage Hotel, Autograph Collection Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Location

9.2

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 656 out of 1000 reviews
Rating 8 - Good. 246 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

Reviews

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Amazing location, fantastic facilities and simply outstanding service
Stayed 10 nights in Jun 2025

10/10 Excellent

REVA

Very comfortable and good location
Stayed 3 nights in Jun 2025

10/10 Excellent

navi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel at a very convenient location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Wonderful service. Very nice glass water bottles. Beautiful rooms and amenities. Plus, short walk across the street to Timeout Market, which connects to the rest of Dubai Mall and the Burj Khalifa. Definitely will come back!
Stayed 2 nights in Jul 2025

10/10 Excellent

Khalefah

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was good
Stayed 4 nights in Jun 2025

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay
Stayed 9 nights in Dec 2024

8/10 Good

zaid

Liked: Cleanliness, staff & service
I liked the location and places around the hotel
Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe, near major attractions and lots of restaurants.
Stayed 3 nights in Jan 2023

8/10 Good

Farah

Liked: Staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Nov 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, staff are very polite and helpful, atmosphere is peaceful, walking distance to restuarants and close to Dubai Mall. Would definitely visit again
Stayed 4 nights in Apr 2024

10/10 Excellent

Neelam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay and very close to Dubai Mall
Stayed 3 nights in Aug 2023

4/10 Poor

Mehmet

Disliked: Property conditions & facilities
Hotel is old , being told that it will renewed soon
Stayed 4 nights in Jan 2025

10/10 Excellent

maha

Liked: Staff & service, property conditions & facilities
I will stay here again when I am visiting Dubai
Stayed 2 nights in Mar 2024

10/10 Excellent

vijay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Exceptional service. Great location
Stayed 2 nights in May 2024

10/10 Excellent

Xiaohong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to Dubai Mall
Stayed 2 nights in Oct 2023

10/10 Excellent

Michalis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

The hotel was clean and the staff was pleasant and kind. The location was great, just a few minutes walking from the main area of the town, the mall and Burj khalifa
Stayed 5 nights in Jul 2023

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and helpful staff

Great location and staff, we had an issue with our door not opening but staff where quick to move and upgrade us to another room šŸ‘
Stayed 2 nights in Nov 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was close to the mall and Burj Khalifa. Great location. The staff was excellent.
Stayed 3 nights in Mar 2023

10/10 Excellent

Lidiia

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed two nights in Heritage Hotel. Very welcome stuff and comfortable clean place. Even pillows were different thickness. I enjoyed my days in this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Terence

Liked: Amenities
Staff Dining Location all fine
Stayed 3 nights in Nov 2023

10/10 Excellent

Eman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Prime location and amazing service.
View from our room
Stayed 11 nights in Jul 2023

10/10 Excellent

Rasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in May 2024

10/10 Excellent

Bellal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fantastic, as per usual with Manzil. It was our third stay at Manzil by Vida and it keeps getting better
Stayed 9 nights in Feb 2023

10/10 Excellent

Setareh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

We were extremely happy with our hotel. It was very clean, everyone was very friendly and helpful. The hotel is located in the heart of downtown, beautiful street, and close to everything. Dubai mall is a few minutes walk. The surrounding is very clean and safe. Highly recommend this hotel.
Stayed 7 nights in Oct 2023

10/10 Excellent

Mohammad

Liked: Staff & service, property conditions & facilities
Thanks for everything
Stayed 2 nights in Sep 2024