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Kingsgate Canal Hotel

Property class: 3

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Photo gallery for Kingsgate Canal Hotel

A marina with several yachts docked, surrounded by modern buildings and a clear sky. - Kingsgate Canal Hotel (Dubai)
An outdoor seating area with wicker chairs and tables, string lights, and potted plants. - Kingsgate Canal Hotel (Dubai)
A neatly made bed with a blue bedspread, two pillows, a bedside table with a lamp, and a tray with breakfast items including croissants, fruit, and coffee. - Kingsgate Canal Hotel (Dubai)
A restaurant with red lighting, multiple tables, and chairs. - Kingsgate Canal Hotel (Dubai)
A modern lobby with a black leather sofa, two side tables, and a decorative wall panel. - Kingsgate Canal Hotel (Dubai)
Located close to Dubai Creek and Dubai Frame, Kingsgate Canal Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a full-service spa. Treat yourself to a massage or other spa services. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room (includes 25% off F&B)

A hotel room with a large bed, a bedside table with a phone, a TV, and a view of the city through a large window.

Standard Room (includes 25% off F&B)

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room (includes 25% off F&B)

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Standard Twin Room (includes 25% off F&B)

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room (includes 25% off F&B)

A hotel room with a large bed, a desk with a chair, a nightstand with a lamp, and a view of palm trees through the window.

Deluxe Room (includes 25% off F&B)

  • Canal view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room (includes 25% off F&B)

A hotel room with two beds, a desk, a TV, and a large window with a city view.

Deluxe Twin Room (includes 25% off F&B)

  • Canal view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room (includes 25% off F&B)

A hotel room with a large bed, a blue armchair, a TV, and a wall with motivational phrases.

Executive Room (includes 25% off F&B)

  • Canal view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

APARTMENT CITY VIEW

  • Sleeps 10
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE DELUXE CITY VIEW

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in Jadaf, a neighborhood in Dubai, Kingsgate Canal Hotel is near the airport and near a metro station. Dubai Frame and Dubai Fountain are notable landmarks, and travelers looking to shop may want to visit BurJuman Mall and Gold Souk. Don't miss out on a visit to Dubai Aquarium & Underwater Zoo. Take an opportunity to explore the area for water adventures such as fishing. Visit our Dubai travel guide
Map
Building number 6, street 10, al jadaf,, street 10 6, Dubai, Dubai, 89029

What's nearby

  • A coastal cityscape with a prominent mosque, a minaret, and traditional boats.
    Dubai Creek
    2 min walk - 0.1 miles
  • A palm tree, a bench, a water body, and a city skyline.
    Creek Park
    17 min walk - 0.9 miles
  • beach near Marsa Al Khor
    17 min walk - 0.9 miles
  • WonderLand Amusement Park
    20 min walk - 1.1 miles
  • Dubai Festival City Mall
    3 min drive - 1.7 miles

Getting around

  • Al Jadaf Station
    11 min walk
  • Dubai Intl. Airport (DXB)
    9 min drive

Restaurants

  • Intercontinental Club Lounge
    4 min drive
  • Mandi Man
    14 min walk
  • Somewhere
    4 min drive
  • Al Beiruti Cafe
    5 min drive
  • Modern Coffee by WatchHouse
    5 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 35 for adults and AED 20 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 2020
  • Designated smoking areas (fines apply)
  • Mediterranean architecture
  • Renovated entire property - 2021

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AED 300 per stay
  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 35 for adults and AED 20 for children
  • Airport shuttle fee: AED 3 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: AED 1 (roundtrip), (up to 11 years old)
  • Rollaway bed fee: AED 150.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Property Registration Number 942200

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Kingsgate Canal Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Kingsgate Canal Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Kingsgate Canal Hotel?

Check-out is at noon.

Does Kingsgate Canal Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 3 per vehicle applies.

Where is Kingsgate Canal Hotel located?

Located in Jadaf, this spa hotel is steps from Dubai Creek, and within 6 mi (10 km) of Dubai Frame and BurJuman Mall. Dubai World Trade Centre and Dubai Fountain are also within 6 mi (10 km). Al Jadaf Station is 11 minutes by foot and Creek Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kingsgate Canal Hotel Reviews

7.2

Good

7.8

Cleanliness

7.2

Amenities

7.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 12 out of 29 reviews
Rating 8 - Good. 7 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 6 out of 29 reviews

Reviews

Verified review

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very professional and comprehensive, especially Marwa. Had a comfortable stay and will definitely be back.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Firas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was good in general with minor observations. The parking space is not enough for the guests. Although the security guard has done his best to adjust the situation. He deserve a high credit for his efforts. The receptionist in certain shifts needs to improve his customer service skills.
Stayed 3 nights in Dec 2024
Verified review

8/10 Good

bhavdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean enough to get a couple days but a bit small and no closet space.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place in general
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gretel was an absolute amazing hostess, very professional and well manner
Stayed 6 nights in Dec 2024
Verified review

8/10 Good

Rami

Liked: Property conditions & facilities
Room could have been cleaner. Lobby bathrooms needs better cleaning. Check in should be at 1 pm and not 3 pm
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Song

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My bad experience in Dubai hotels
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Fatima

Disliked: Cleanliness, property conditions & facilities
Worst experience ever
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Farhia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price so high
Stayed 1 night in Nov 2024
Verified review

2/10 Terrible

Nihad

Disliked: Staff & service
The receptionist night shift. He make me wait for 30 mnts for. I don't have booking. In the system. And I have booking befor. And payed already.
Stayed 1 night in Apr 2023
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful service

Awful awful service from the check in staff. The man at the desk called 'Akash' was very rude and has zero customer service skills and I don't think he knows how to smile. Additionally, the manager is also very unhelpful. There are much better hotels in Dubai, don't ruin your trip by staying here !
Stayed 1 night in Dec 2024
Verified review

2/10 Terrible

Jack

Liked: Cleanliness
Disliked: Staff & service
Badrummet var ej bra. Vattentrycket var riktigt dåligt, duschen var dålig vattnet rann ute.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star

Amazing stay definitely recommend
Stayed 3 nights in Mar 2022
Verified review

2/10 Terrible

Verified traveler

Very disappointed from Hotels.com as it is 2nd times I reach to hotel and they don't have confirmation from hotels.com and very complcated and difficult to register your complain and get your refunds
Stayed 1 night in Oct 2021
Verified review

2/10 Terrible

ABDULSATER

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Musa

Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Betül

Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Jacques

Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Gustavo dos

Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Michael

Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Michael

Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Mustafa

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Grace

Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Arnela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024