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InterContinental Residence Suites Dubai Festival City by IHG

5.0 star property
Luxury hotel with a marina, near Dubai Festival City Mall

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Photo gallery for InterContinental Residence Suites Dubai Festival City by IHG

Signature Apartment, 2 Bedrooms (Waterfront) | Lake view - InterContinental Residence Suites Dubai Festival City by IHG (Dubai)
Creator video - submitted by lana__creator
Room amenity - InterContinental Residence Suites Dubai Festival City by IHG (Dubai)
Indoor pool, open 7:00 AM to 8:00 PM, sun loungers - InterContinental Residence Suites Dubai Festival City by IHG (Dubai)
Exterior - InterContinental Residence Suites Dubai Festival City by IHG (Dubai)
Located close to Dubai Festival City Mall and Dubai Frame, InterContinental Residence Suites Dubai Festival City by IHG provides a marina, a grocery/convenience store, and a hair salon. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, MezzaLuna, offers breakfast, lunch, dinner, light fare, and al fresco dining. In addition to dry cleaning/laundry services and a 24-hour gym, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

View all photos for Studio Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Balcony, City View (Kitchen)

Fridge, microwave, oven, stovetop

Apartment, 1 Bedroom, Balcony, City View (Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 1 bedroom, premium bedding, minibar, in-room safe

Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed

View all photos for Apartment, 1 Bedroom (Waterfront)

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 1 Bedroom (Waterfront)

  • Water view
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Apartment, 2 Bedrooms (Waterfront)

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 2 Bedrooms (Waterfront)

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed

View all photos for Apartment, 3 Bedrooms, City View (Dining, Kitchen)

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 3 Bedrooms, City View (Dining, Kitchen)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 7
  • 1 Twin Bed

View all photos for Apartment, 2 Bedrooms, Balcony (Dining, Kitchen, Waterfront)

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 2 Bedrooms, Balcony (Dining, Kitchen, Waterfront)

  • Bay view
  • 2 bedrooms
  • Sleeps 5
  • 1 Twin Bed

View all photos for Apartment, 1 Bedroom, Balcony, City View (Dining, Kitchen)

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 1 Bedroom, Balcony, City View (Dining, Kitchen)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Apartment, 1 Bedroom (Waterfront)

Premium Apartment, 1 Bedroom (Waterfront) | 1 bedroom, premium bedding, minibar, in-room safe

Premium Apartment, 1 Bedroom (Waterfront)

  • Water view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Signature Apartment, 2 Bedrooms (City)

Signature Apartment, 2 Bedrooms (City) | 1 bedroom, premium bedding, minibar, in-room safe

Signature Apartment, 2 Bedrooms (City)

  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed

View all photos for Signature Apartment, 2 Bedrooms (Waterfront)

1 bedroom, premium bedding, minibar, in-room safe

Signature Apartment, 2 Bedrooms (Waterfront)

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 Twin Bed

About the neighborhood

Located in Dubai Festival City, a neighborhood in Dubai, InterContinental Residence Suites Dubai Festival City by IHG is in a shopping district and near the airport. Dubai Frame is a notable landmark, and travelers looking to shop may want to visit Dubai Festival City Mall and Dubai Mall. Traveling with kids? Don't miss Dubai Aquarium & Underwater Zoo and Global Village. Visit our Dubai travel guide
Map
Dubai Festival City, Dubai, 112225

What's nearby

  • Dubai Creek showing a bay or harbor, boating and a city
    Dubai Creek
    9 min walk - 0.5 miles
  • Dubai Creek Golf Course and Yacht Club. United Arab Emirates
    Dubai Creek Golf & Yacht Club
    6 min drive - 2.5 miles
  • Festival Center
    16 min walk - 0.9 miles
  • Dubai Festival City Mall
    17 min walk - 0.9 miles
  • Dubai Tennis Stadium
    20 min walk - 1.1 miles

Getting around

  • GGICO Station
    5 min drive
  • Dubai Intl. Airport (DXB)
    11 min drive

Restaurants

  • Marsa Boulevard
    10 min walk
  • LUNE
    12 min walk
  • TRIO
    11 min walk
  • Blu Pizzeria
    10 min walk
  • Modern Coffee by WatchHouse
    10 min walk

About this property

InterContinental Residence Suites Dubai Festival City by IHG

Luxury family-friendly hotel near Dubai Festival City Mall
Located close to Dubai Frame, InterContinental Residence Suites Dubai Festival City by IHG provides a marina, a grocery/convenience store, and a hair salon. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, MezzaLuna, offers breakfast, lunch, dinner, light fare, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a 24-hour gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool, along with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), babysitting (surcharge), and a banquet hall
  • Concierge services, a vegetable garden, and ATM/banking services
Room features
All 212 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and separate dining areas.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 47-inch LED TVs with premium channels
  • Wardrobes/closets, separate dining areas, and eco-friendly cleaning products

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 115 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • MezzaLuna

Things to do

  • 24-hour gym
  • Bicycle storage
  • Children's pool
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Marina
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 47-inch LED TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 115 per person
  • A late check-out fee will be charged
  • Rollaway bed fee: AED 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

INTERCONTINENTAL RESIDENCE SUITES
INTERCONTINENTAL RESIDENCE SUITES DUBAI F.C
INTERCONTINENTAL RESIDENCE SUITES DUBAI F.C HOTEL
INTERCONTINENTAL RESIDENCE SUITES F.C
INTERCONTINENTAL RESIDENCE SUITES F.C HOTEL
InterContinental Residence Suites Dubai Festival City Hotel
InterContinental Residence Suites Festival City Hotel
InterContinental Residence Suites Dubai Festival City
InterContinental Residence Suites Dubai Festival City Hotel
InterContinental Residence Suites Festival City Hotel
Hotel InterContinental Residence Suites Dubai Festival City
InterContinental Residence Suites Dubai Festival City Dubai
InterContinental Residence Suites Festival City
INTERCONTINENTAL RESIDENCE SUITES DUBAI F.C HOTEL
InterContinental Residence Suites Dubai Festival City

Frequently asked questions

Does InterContinental Residence Suites Dubai Festival City by IHG have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 7:00 AM–8:00 PM.

Is InterContinental Residence Suites Dubai Festival City by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at InterContinental Residence Suites Dubai Festival City by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at InterContinental Residence Suites Dubai Festival City by IHG?

Check-out is at noon. Late check-out is available for a fee.

Where is InterContinental Residence Suites Dubai Festival City by IHG located?

This family-friendly Dubai hotel is located near the airport, 0.9 mi (1.5 km) from Dubai Festival City Mall, and within 9 mi (15 km) of Dubai Frame and Dubai Mall.

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Reviews

InterContinental Residence Suites Dubai Festival City by IHG Reviews

8.8

Excellent

9.0

Cleanliness

7.6

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 126 out of 214 reviews
Rating 8 - Good. 60 out of 214 reviews
Rating 6 - Okay. 13 out of 214 reviews
Rating 4 - Poor. 7 out of 214 reviews
Rating 2 - Terrible. 8 out of 214 reviews

Reviews

8/10 Good

Sara Dockter Mohammad

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel and its staff were excellent, with exceptional customer service and friendliness throughout our stay. However, the rooms could benefit from updating, as the furniture, flooring, and bathrooms feel dated and in need of a refresh.
Stayed 15 nights in Dec 2025

10/10 Excellent

Jaggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay

Staff excellent / rooms comfortable
Stayed 1 night in Aug 2025

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay and the staff were very friendly
Stayed 3 nights in Aug 2024

2/10 Terrible

Rami

Disliked: Cleanliness, amenities, property conditions & facilities
This property was advertised and booked as 5-star residence apartments, but the reality was completely different. Upon check-in, it became immediately clear that the accommodation does not meet 5-star standards in any reasonable sense. The apartment quality, facilities, and overall experience were misrepresented in the listing. The condition, layout, and services fall far below what was advertised and what guests reasonably expect from a 5-star branded residence. This is a clear case of false or misleading advertising. Despite raising the issue promptly after check-in, management was uncooperative and refused to provide a refund or a suitable resolution. This left us stuck in accommodation that was not what we paid for. For a brand like InterContinental / IHG, this experience is extremely disappointing. Guests rely on brand reputation and accurate descriptions when booking. Unfortunately, this property does not deliver on either. I would not recommend staying here unless you are comfortable with misleading listings and poor handling of legitimate complaints.
Stayed 11 nights in Jan 2026

10/10 Excellent

rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT PLACE TO STAY
Stayed 1 night in Nov 2024

10/10 Excellent

jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to airport
Stayed 1 night in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay.
Stayed 1 night in Sep 2024

8/10 Good

Nathanial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. Everything was great, but for some reason. At 11 PM, hot water would go off.
Stayed 5 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good business stay close to shopping mall good breakfast
Stayed 18 nights in Jun 2022

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
GREAT BUSINESS HOTEL CLOSE TO MALL AND AIRPORT
Stayed 3 nights in Sep 2022

10/10 Excellent

Abdulbasset

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic stay with everything you can ask for. The staff was amazing and everything was accessible.
Stayed 9 nights in Aug 2022

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, shuttle to the mall

Was great, i checked in late, and Mr. Ahmed was very courteous and professional, he sped up the check in process as he knew i had a long trip.
Stayed 3 nights in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness was very evident from the beginning to the end of my stay at the hotel.
Stayed 5 nights in Jul 2024

10/10 Excellent

Aihab

Liked: Cleanliness, staff & service, property conditions & facilities
Very well positioned.
Stayed 3 nights in May 2024

10/10 Excellent

rawan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Service was amazing

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay with the kids the apartment has 2 bedrooms 2 bath kitchen living room dining room beautiful view was exceptional

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice apartment hotel

Good hotel for who are looking for apartments hotel, the service was good , room clean and quiet, not far from dubai airport only 10 driving, and close to Dubai festival mall 10 minutes walk .
Stayed 1 night in Dec 2022

10/10 Excellent

Deneene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at this hotel. Great customer service. They checked us in early as a huge courtesy!
Stayed 5 nights in Jun 2022

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
My all times 1st family choice when visiting Dubai , Excellent location quite and peaceful, staff very welcoming and helpful, special thanks to Mr. Muhammad Hamad the Guest Experience Leader who arranged for my favorite option , this apartment hotel was and will be my top choice , keep it Up
Stayed 8 nights in Feb 2023

10/10 Excellent

Bibi

Liked: Cleanliness, staff & service, property conditions & facilities
Great

8/10 Good

Ruthie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible, especially front desk. They were extremely accommodating. The 3 bedroom suite was grand. It could use a deep carpet/upholstery clean to remove old stubborn stains, but overall, the property was lovely. The restaurant called 17 Above, was absolutely incredible.
Stayed 3 nights in Mar 2023

2/10 Terrible

Abdulaziz

Very week wifi
Stayed 1 night in Aug 2024

10/10 Excellent

Mr A O

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kosala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

We had a amazing experience during our stay. The staff was kind enough to upgrade us for larger suite since our room was not ready at the time we arrived at the hotel. It is located in a very convenient location in the festival city. The view from the room was great. My kiddo really enjoyed it. Entire hotel staff was very helpful and respectful. Rooms were modern and very clean. The breakfast offered verity of food options for everyone. I would definitely stay in the Intercontinental residence in my next visit.
Stayed 5 nights in Sep 2022