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InterContinental Dubai Festival City by IHG

5.0 star property
Luxury Dubai hotel connected to the convention center, steps from Dubai Festival City Mall

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Photo gallery for InterContinental Dubai Festival City by IHG

Outdoor pool, open 7:00 AM to 8:00 PM, free cabanas, pool umbrellas
4 restaurants, breakfast, lunch, dinner served; international cuisine
Presidential Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, individually decorated
Exterior
Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Housekeeping
  • Room service

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Classic Room, 2 Twin Beds (Waterfront View)

Premium bedding, minibar, in-room safe, individually decorated

Classic Room, 2 Twin Beds (Waterfront View)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Club Lounge Access

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Club Lounge Access

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Dining table
LED TV
Pillow menu
Premium bedding
  • 89 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room

Premium bedding, minibar, in-room safe, individually decorated

Classic Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 43 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed (Waterfront View)

Premium bedding, minibar, in-room safe, individually decorated

Classic Room, 1 King Bed (Waterfront View)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, individually decorated

Classic Room, 2 Twin Beds

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Classic Room, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access | Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Club Lounge Access

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 Twin Bed, Club Lounge Access (Creek View)

Premium bedding, minibar, in-room safe, individually decorated

Signature Suite, 1 Twin Bed, Club Lounge Access (Creek View)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Dining table
LED TV
Pillow menu
  • 96 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Royal Suite, 1 Twin Bed

Royal Suite, 1 Twin Bed | Premium bedding, minibar, in-room safe, individually decorated

Royal Suite, 1 Twin Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 198 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms, Club Lounge Access

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, Club Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Premium bedding
  • 165 sq m
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms (Diplomatic)

Suite, 2 Bedrooms (Diplomatic) | Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms (Diplomatic)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Dining table
LED TV
  • 175 sq m
  • Sleeps 5
  • 1 Twin Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, individually decorated

Presidential Suite, 2 Bedrooms

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 136 sq m
  • Sleeps 6
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed (Burj Khalifa View)

Premium bedding, minibar, in-room safe, individually decorated

Classic Room, 1 King Bed (Burj Khalifa View)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Premium bedding
  • 89 sq m
  • Sleeps 4
  • 1 Twin Bed

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9.4 out of 10, Exceptional, 1,003 reviews
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About the neighborhood

Map
Crescent Drive, Dubai Festival City, Dubai, 45777

What's nearby

  • Dubai Festival City Mall - 3 min walk - 0.2 miles
  • Dubai Creek - 10 min walk - 0.6 miles
  • City Centre Deira - 5 min drive - 3.0 miles
  • Dubai World Trade Centre - 7 min drive - 5.6 miles
  • Dubai Mall - 8 min drive - 6.4 miles

Getting around

  • GGICO Station - 5 min drive
  • Dubai Intl. Airport (DXB) - 9 min drive

Restaurants

  • ‪Godiva - ‬2 min walk
  • ‪Caffè Nero - ‬8 min walk
  • ‪Choco Lovers - ‬2 min walk
  • ‪PAUL Bakery & Restaurant - ‬8 min walk
  • ‪ستاربكس - ‬8 min walk

About this property

InterContinental Dubai Festival City by IHG

Luxury hotel near Dubai Festival City Mall
Consider a stay at InterContinental Dubai Festival City by IHG and take advantage of a poolside bar, a rooftop terrace, and a shopping mall on site. Indulge in a facial, a massage, and a body scrub at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to a coffee shop/cafe and a hair salon, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a free area shuttle, and an electric car charging station
  • Babysitting (surcharge), barbecue grills, and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 508 individually decorated rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, tubs or showers, and hair dryers
  • 37-inch LED TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Arabic, English, Filipino, French, German, Hindi, Indonesian, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free train station pick-up and drop-off shuttle from 6:00 AM to midnight
  • Train station shuttle at scheduled times
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: AED 145 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Anise
  • Choix by Pierre Gagnaire
  • Karam Al Bahr
  • Pierre's Bistro and Bar
  • Vista Bar & Terrace

Things to do

  • Children's pool
  • Designer stores
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (45,747 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

More

  • 36 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from June 16 2025 to July 15 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 145 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 15 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

InterContinental Dubai City
InterContinental Dubai Festival City
InterContinental Festival
InterContinental Festival Dubai City
InterContinental Festival Hotel
InterContinental Festival Hotel Dubai City
Intercontinental Dubai Festival City Hotel Dubai
InterContinental Dubai Festival City Hotel
InterContinental Festival City Hotel
InterContinental Festival City
InterContinental Festival Cit
InterContinental Dubai Festival City
InterContinental Dubai Festival City by IHG Hotel
InterContinental Dubai Festival City by IHG Dubai
InterContinental Dubai Festival City an IHG Hotel
InterContinental Dubai Festival City by IHG Hotel Dubai

Frequently asked questions

Does InterContinental Dubai Festival City by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–8:00 PM. One of the pools will be unavailable from June 16 2025 to July 15 2025 (dates subject to change).

Is InterContinental Dubai Festival City by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at InterContinental Dubai Festival City by IHG?

Self parking and valet parking are free at this property.

What time is check-in at InterContinental Dubai Festival City by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at InterContinental Dubai Festival City by IHG?

Check-out is at noon.

Where is InterContinental Dubai Festival City by IHG located?

Located in Dubai Festival City, this hotel is steps from Dubai Festival City Mall. Creek Station is 28 minutes by foot.

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InterContinental Dubai Festival City by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 437 out of 620 reviews
Rating 8 - Good. 131 out of 620 reviews
Rating 6 - Okay. 34 out of 620 reviews
Rating 4 - Poor. 8 out of 620 reviews
Rating 2 - Terrible. 10 out of 620 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

GREAT PLACE TO STAY
Stayed 1 night in Nov 2024

10/10

Great place to stay at, very clean, staff were nice and helpful.
Stayed 3 nights in Nov 2024

10/10

Amazing view..clean comfortable room
Stayed 3 nights in Jan 2025

10/10

Exellent hotel, with a great location
Stayed 1 night in Sep 2024

10/10

great place to stay, near the airport and near Dubai Creek, the nicest place in Dubai
Stayed 1 night in Nov 2024

8/10

Great place to stay
Stayed 5 nights in Dec 2023

10/10

Well located near airport, cinema and mall.
Stayed 1 night in Oct 2024

10/10

Amazing hotel friendly staff
Stayed 5 nights in Aug 2024

10/10

The staff are very friendly and accommodating
Stayed 4 nights in Oct 2024

10/10

Very smooth check in and easy friendly staff. Nice rooms too.
Stayed 1 night in Jul 2024

2/10

When I checked in they gave me the only suite that was on a non-smoking floor and yet it smelled badly of smoke. I asked to change the room and the next room smelled so badly of mold. I was so tired I stayed there and woke on next morning with swollen face since I am allergic to mold. I won’t stay ever again here. On top of that the prices for breakfast and the cafe are outrageous.
Stayed 2 nights in May 2025

10/10

Great place to stay at

10/10

Nice room good breakfast friendly staff especially mr.amir recommended
Stayed 5 nights in Aug 2024

10/10

Close to airport and Festival. Top class InterContinental always very five stars.
Stayed 1 night in Sep 2024

10/10

Very good views all around, very efficient and cordial staff, good choice of spending leisure time.
Stayed 2 nights in Aug 2024

10/10

Excellent property and staff
Stayed 4 nights in Feb 2024

10/10

good choice
Stayed 2 nights in Dec 2024

10/10

Our stay was absolutely great! We got upgraded to a presidential suite, the staff is amazing and very friendly! The room was clean and had great city view!
Stayed 1 night in Jul 2024

10/10

I truly enjoyed staying at the property, specially enjoyed the club lounge. Location is great and room sizes are great.
Stayed 5 nights in Mar 2024

10/10

Excellent hotel! Great location - close to the airport and has excellent ameneties!
Stayed 3 nights in Jun 2023

10/10

it is a great hotel
Stayed 4 nights in Jun 2023

8/10

Everything was okay
Stayed 2 nights in Oct 2024

10/10

Fantastic Hotel, great breakfast buffet and friendly employees. Fitness room is very good, and location close to mall is nice and very easy access to mall.
Stayed 6 nights in Jun 2024

10/10

The stay was excellent. Great views and friendly services.
Stayed 3 nights in Jun 2023

10/10

Lovely hotel, friendly staff, great food and good location. Would recommend and hope to stay again.
Stayed 4 nights in Feb 2023