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InterContinental Dubai Festival City by IHG

5.0 star property
Luxury Dubai hotel connected to the convention center, steps from Dubai Festival City Mall

Choose dates to view prices

InterContinental Dubai Festival City offers a rooftop terrace, onsite spa, free in-room WiFi, and is located within a shopping mall. Helpful staff enhance the experience at this central property, perfect for unwinding after a day of exploration.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Laundry
  • Gym

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Signature Suite, Club Lounge Access (Creek View)

1 bedroom, premium bedding, minibar, in-room safe

Signature Suite, Club Lounge Access (Creek View)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Dining table
LED TV
Pillow menu
  • 96 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 43 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Separate bedroom
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed (Burj Khalifa View)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed (Burj Khalifa View)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, Club Lounge Access

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Club Lounge Access

1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms, Club Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Separate bedroom
  • 165 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms (Diplomatic)

Suite, 2 Bedrooms (Diplomatic) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms (Diplomatic)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Dining table
LED TV
  • 175 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Twin Bed

View all photos for Royal Suite

Royal Suite | 1 bedroom, premium bedding, minibar, in-room safe

Royal Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 198 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Waterfront View)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed (Waterfront View)

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Twin Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Waterfront View)

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Twin Beds (Waterfront View)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Club Lounge Access

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Club Lounge Access

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
Dining table
LED TV
Pillow menu
Separate bedroom
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite, 2 Bedrooms

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 2 bedrooms
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 136 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Twin Bed

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About the neighborhood

Map
Crescent Drive, Dubai Festival City, Dubai, 45777

What's nearby

  • Dubai Festival City Mall - 3 min walk - 0.2 miles
  • Dubai Creek - 9 min walk - 0.5 miles
  • City Centre Deira - 5 min drive - 3.0 miles
  • Dubai World Trade Centre - 7 min drive - 5.6 miles
  • Dubai Mall - 8 min drive - 6.4 miles

Getting around

  • GGICO Station - 5 min drive
  • Dubai Intl. Airport (DXB) - 9 min drive

Restaurants

  • ‪Caffè Nero - ‬8 min walk
  • ‪Magnolia Bakery - ‬8 min walk
  • ‪Applebee's Neighborhood Grill & Bar - ‬7 min walk
  • ‪Katrina Coffee & Cakes - ‬7 min walk
  • ‪Pappa Roti - ‬7 min walk

About this property

InterContinental Dubai Festival City by IHG

Luxury hotel near Dubai Festival City Mall
Consider a stay at InterContinental Dubai Festival City by IHG and take advantage of a poolside bar, a rooftop terrace, and a shopping mall on site. Indulge in a manicure/pedicure, a body scrub, and a body wrap at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to a coffee shop/cafe and a hair salon, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a free area shuttle, and an electric car charging station
  • Babysitting (surcharge), a water dispenser, and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All 508 individually decorated rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, tubs or showers, and hair dryers
  • 37-inch LED TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Similar properties

Serves lunch, dinner, and brunch

Crowne Plaza Festival City by IHG

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
9.4 out of 10, Exceptional, 1,001 reviews
Crowne Plaza Festival City by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 10 km
  • Free train station pick-up and drop-off shuttle from 6:00 AM to midnight
  • Train station shuttle at scheduled times
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: AED 145 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Anise
  • Choix by Pierre Gagnaire
  • Karam Al Bahr
  • Pierre's Bistro and Bar
  • Vista Bar & Terrace

Things to do

  • Children's pool
  • Designer stores
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (45,747 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)

More

  • 36 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 145 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 15 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

InterContinental Dubai City
InterContinental Dubai Festival City
InterContinental Festival
InterContinental Festival Dubai City
InterContinental Festival Hotel
InterContinental Festival Hotel Dubai City
Intercontinental Dubai Festival City Hotel Dubai
InterContinental Dubai Festival City Hotel
InterContinental Festival City Hotel
InterContinental Festival City
InterContinental Festival Cit
InterContinental Dubai Festival City
InterContinental Dubai Festival City by IHG Hotel
InterContinental Dubai Festival City by IHG Dubai
InterContinental Dubai Festival City an IHG Hotel
InterContinental Dubai Festival City by IHG Hotel Dubai

Frequently asked questions

Does InterContinental Dubai Festival City by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–8:00 PM.

Is InterContinental Dubai Festival City by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at InterContinental Dubai Festival City by IHG?

Self parking and valet parking are free at this property.

What time is check-in at InterContinental Dubai Festival City by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at InterContinental Dubai Festival City by IHG?

Check-out is at noon.

Where is InterContinental Dubai Festival City by IHG located?

Located in Dubai Festival City, this hotel is steps from Dubai Festival City Mall. Creek Station is 28 minutes by foot.

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InterContinental Dubai Festival City by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 463 out of 649 reviews
Rating 8 - Good. 133 out of 649 reviews
Rating 6 - Okay. 34 out of 649 reviews
Rating 4 - Poor. 9 out of 649 reviews
Rating 2 - Terrible. 10 out of 649 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alfred

Excellent staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Nasim

Liked: Cleanliness, staff & service, property conditions & facilities
Predictably good, stayed here many times in the last decade. Was never disappointed
Stayed 1 night in Jun 2025

8/10 Good

Mohamed

Liked: Cleanliness, amenities
Great place to stay
Stayed 5 nights in Dec 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in April 2025

Anazing trip to Dubai, beautiful room, easy to locate mall nextdoor for lunch and dinner. 2 pools, amazing staff! Best place to stay. Got massages twice. Great hottubs.
Stayed 7 nights in Apr 2025

10/10 Excellent

mahmood

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Amazing hotel friendly staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

World Class Hotel!

Fantastic Hotel - everything is very high standard, from rooms, pool area, gym, buffet restraurant and the service everywhere from all staff is outstanding. World Class!
Stayed 8 nights in Apr 2025

10/10 Excellent

Jason Steve

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and accommodating
Stayed 4 nights in Oct 2024

10/10 Excellent

Sheniqua

Liked: Staff & service, property conditions & facilities
The stay was excellent. Great views and friendly services.
Stayed 3 nights in Jun 2023

10/10 Excellent

Jassim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service from the check in till we leave
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in Festival City

Great hotel. A bit off from the hustle and bustle of Dubai which you really feel during rush hour but the hotel itself is very nice from the room to the all the common areas and really liked that the hotel is connected to the festival city mall which is very large and nice.
Stayed 4 nights in Feb 2024

2/10 Terrible

Karim

Liked: Staff & service
Disliked: Property conditions & facilities
When I checked in they gave me the only suite that was on a non-smoking floor and yet it smelled badly of smoke. I asked to change the room and the next room smelled so badly of mold. I was so tired I stayed there and woke on next morning with swollen face since I am allergic to mold. I won’t stay ever again here. On top of that the prices for breakfast and the cafe are outrageous.
Stayed 2 nights in May 2025

2/10 Terrible

Pablo

Disliked: Staff & service, property conditions & facilities
Ratio of price/benefits/experience tgis hotel has been one of the worst. I can say that the only employee that really listen and tried to helped me for a request lf late check out was Michale. Two ladies I spoke at the front desk before should work collecting trash and not helping customers at a 5 star hotel..
Stayed 11 nights in Nov 2023

10/10 Excellent

Alfred

Liked: Cleanliness, amenities, property conditions & facilities
Close to shops
Stayed 4 nights in Oct 2025

10/10 Excellent

Ebony Mignon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything amazing and Rachael at the front desk was so sweet!!! My kids had a blast!
Stayed 3 nights in Oct 2025

10/10 Excellent

Rasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing. Best service Clean room . They even come to refresh the room several times during the day
Stayed 2 nights in Oct 2025

4/10 Poor

Saraswattee

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Location is excellent as it is close to shopping.
Stayed 3 nights in Sep 2025

10/10 Excellent

Huda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location with only a corridor leading to the Dubai Festival City Mall. The staff are very friendly and welcoming, they accommodated all our needs to the best of their abilities.
Stayed 3 nights in Sep 2025

10/10 Excellent

OCHUKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The rooms, Pool, eatery, gym are very clean & accessible. It’s accessible to the airport & mall. The staff were very helpful. Conveniently located to many things.
Stayed 7 nights in Aug 2025

10/10 Excellent

Michele Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren bereits das vierte Mal dort Und kommen wieder
Stayed 8 nights in Jul 2025

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy
Stayed 1 night in Jul 2025

10/10 Excellent

AHMED

Liked: Cleanliness, property conditions & facilities, room comfort
A beautiful hotel conveniently connected to the mall, making it ideal for both relaxation and family stays. The staff are friendly and welcoming, which added to the overall pleasant experience.”
Stayed 2 nights in Jun 2025

10/10 Excellent

Nasim

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, next to a shopping mall
Stayed 1 night in May 2025

10/10 Excellent

Nalene

Liked: Cleanliness, amenities, property conditions & facilities
All the staff from entering the hotel, club floor were very friendly, helpful and welcoming.
Stayed 3 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facilities! Nice location, well connected to a shopping mall but also downtown and the airport!
Stayed 1 night in May 2025

10/10 Excellent

Shikha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated near shops and restaurants. Convenient for airport.
Stayed 1 night in Mar 2025

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