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Riviera Hotel Dubai

4.0 star property
Hotel with 2 restaurants, near Gold Souk

Choose dates to view prices

Photo gallery for Riviera Hotel Dubai

1 bedroom, minibar, in-room safe, individually decorated
View from room
1 bedroom, minibar, in-room safe, individually decorated
Exterior
Coffee shop
The Riviera Hotel Dubai is steps from the historic Gold Souk. Enjoy international cuisine at two on-site restaurants or relax with a coffee at the café. The hotel offers an airport shuttle, free in-room WiFi, and staff ready to assist with local recommendations.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • Gym
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Standard Double bed- Creek View with Balcony- Free Beach Transfer

City view

Standard Double bed- Creek View with Balcony- Free Beach Transfer

7.8 out of 10
Good
(6 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double bed- Souk View with Balcony- Free Beach Transfer

City view

Standard Double bed- Souk View with Balcony- Free Beach Transfer

8.4 out of 10
Very good
(8 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room Double bed- Souk View with Balcony- Free Beach Transfer

Premium Room Double bed- Souk View with Balcony- Free Beach Transfer | 1 bedroom, minibar, in-room safe, individually decorated

Premium Room Double bed- Souk View with Balcony- Free Beach Transfer

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Creek View With Balcony Free Beach Transfer,25% off Food & Beverage

1 bedroom, minibar, in-room safe, individually decorated

Premium Creek View With Balcony Free Beach Transfer,25% off Food & Beverage

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Executive Souk View With Balcony Free Beach Transfer,25% off Food & Beverage

View from room

Premium Executive Souk View With Balcony Free Beach Transfer,25% off Food & Beverage

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Executive Creek View with Balcony Free Beach Transfer,25% off Food & Beverage

1 bedroom, minibar, in-room safe, individually decorated

Premium Executive Creek View with Balcony Free Beach Transfer,25% off Food & Beverage

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Creek View With Balcony Free Beach Transfer,25% off Food & Beverage

City view

Executive Creek View With Balcony Free Beach Transfer,25% off Food & Beverage

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 36 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Executive Room with Balcony Free Beach Transfer,25% off Food & Beverage

City view

Executive Room with Balcony Free Beach Transfer,25% off Food & Beverage

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room Double Bed Souk View With Balcony

1 bedroom, minibar, in-room safe, individually decorated

Standard Room Double Bed Souk View With Balcony

  • Sleeps 2

View all photos for Executive Room Souk View With Balcony

1 bedroom, minibar, in-room safe, individually decorated

Executive Room Souk View With Balcony

  • Sleeps 2

Executive Room Creek View With Balcony

  • Sleeps 2

View all photos for Premium Executive Room Double Bed Souk View With Balcony

1 bedroom, minibar, in-room safe, individually decorated

Premium Executive Room Double Bed Souk View With Balcony

  • Sleeps 2

Premium Room Double Bed Souk View With Balcony

  • Sleeps 2

View all photos for Premium Room Double Bed Creek View With Balcony

1 bedroom, minibar, in-room safe, individually decorated

Premium Room Double Bed Creek View With Balcony

  • Sleeps 2

View all photos for Standard Room Double Bed Creek View With Balcony

1 bedroom, minibar, in-room safe, individually decorated

Standard Room Double Bed Creek View With Balcony

  • Sleeps 2

View all photos for Royal Suite Creek View With Balcony Free Beach Transfer,25% off Food & Beverage

Royal Suite Creek View With Balcony Free Beach Transfer,25% off Food & Beverage | 1 bedroom, minibar, in-room safe, individually decorated

Royal Suite Creek View With Balcony Free Beach Transfer,25% off Food & Beverage

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 99 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Creek View With Balcony Free Beach Transfer,25% off Food & Beverage

Junior Suite Creek View With Balcony Free Beach Transfer,25% off Food & Beverage | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite Creek View With Balcony Free Beach Transfer,25% off Food & Beverage

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 69 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite Room Double Bed Creek View With Balcony

1 bedroom, minibar, in-room safe, individually decorated

Royal Suite Room Double Bed Creek View With Balcony

  • Sleeps 2

View all photos for Standard Twin bed- Souk View with Balcony- Free Beach Transfer

1 bedroom, minibar, in-room safe, individually decorated

Standard Twin bed- Souk View with Balcony- Free Beach Transfer

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin bed-Creek View with Balcony- Free Beach Transfer

1 bedroom, minibar, in-room safe, individually decorated

Standard Twin bed-Creek View with Balcony- Free Beach Transfer

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room Twin bed-Souk View with Balcony- Free Beach Transfer

Premium Room Twin bed-Souk View with Balcony- Free Beach Transfer | 1 bedroom, minibar, in-room safe, individually decorated

Premium Room Twin bed-Souk View with Balcony- Free Beach Transfer

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Double Bed Creek View With Balcony

1 bedroom, minibar, in-room safe, individually decorated

Junior Suite Double Bed Creek View With Balcony

  • Sleeps 2

View all photos for Standard Room Twin Bed Souk View With Balcony

1 bedroom, minibar, in-room safe, individually decorated

Standard Room Twin Bed Souk View With Balcony

  • Sleeps 2

View all photos for Standard Room Twin Bed Creek View With Balcony

1 bedroom, minibar, in-room safe, individually decorated

Standard Room Twin Bed Creek View With Balcony

  • Sleeps 2

View all photos for Premium Room Twin Bed Souk View With Balcony

1 bedroom, minibar, in-room safe, individually decorated

Premium Room Twin Bed Souk View With Balcony

  • Sleeps 2

View all photos for Premium Executive Room Double Bed Creek View With Balcony

1 bedroom, minibar, in-room safe, individually decorated

Premium Executive Room Double Bed Creek View With Balcony

  • Sleeps 2

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About the neighborhood

Map
Baniyas Road 5, Deira, Dubai

What's nearby

  • Naif Souq - 6 min walk - 0.4 miles
  • Al Ghurair Centre - 12 min walk - 0.7 miles
  • Gold Souk - 12 min walk - 0.7 miles
  • Dubai Cruise Terminal - 4 min drive - 1.9 miles
  • BurJuman Mall - 5 min drive - 2.3 miles

Getting around

  • Baniyas Square Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 14 min drive

Restaurants

  • ‪Danial Restaurant - ‬4 min walk
  • ‪Costa Coffee - ‬7 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Choc & Nuts - ‬2 min walk
  • ‪Shiraz Nights Restaurant - ‬3 min walk

About this property

Riviera Hotel Dubai

Upscale hotel near Gold Souk
Located close to Al Ghurair Centre, Riviera Hotel Dubai provides an airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Free in-room WiFi is available to all guests, along with a gym and a business center.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and an elevator
  • Multilingual staff, free newspapers, and a porter/bellhop
  • Guest reviews say great things about the helpful staff
Room features
All 109 individually furnished rooms offer comforts such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and desk chairs.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with deep soaking tubs and bidets
  • LCD TVs with satellite channels
  • Wardrobes/closets, balconies, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Self parking on site (AED 40 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: AED 70 for adults and AED 35 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Al Dana Restaurant
  • Hana Restaurant
  • Majlis Al Khor Cafe

Things to do

  • Gym

Family friendly

  • Dining table
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1963
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport and UAE Emirates ID are accepted.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 70 for adults and AED 35 for children
  • Airport shuttle fee: AED 120 per room (one-way)
  • Self parking fee: AED 40 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Couples wishing to share a room must provide proof of marriage
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Hotel Riviera Dubai
Riviera Dubai
Hotel Riviera
Riviera Hotel Dubai Hotel
Riviera Hotel Dubai Dubai
Riviera Hotel Dubai Hotel Dubai

Frequently asked questions

Is Riviera Hotel Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riviera Hotel Dubai?

Self parking is available for AED 40 per night.

What time is check-in at Riviera Hotel Dubai?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Riviera Hotel Dubai?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Riviera Hotel Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 120 per room applies.

Where is Riviera Hotel Dubai located?

Located in Deira, this hotel is within a 15-minute walk of Deira Twin Towers Shopping Centre, Gold Souk, and Al Ghurair Centre. Dubai Cruise Terminal and Dubai Creek are also within 3 mi (5 km). Baniyas Square Station is 8 minutes by foot and Union Station is 12 minutes.

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Riviera Hotel Dubai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 341 out of 651 reviews
Rating 8 - Good. 238 out of 651 reviews
Rating 6 - Okay. 44 out of 651 reviews
Rating 4 - Poor. 9 out of 651 reviews
Rating 2 - Terrible. 19 out of 651 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was so great
Stayed 4 nights in Jan 2025

10/10 Excellent

Cassandra Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a great area with access to train and restaurants
Stayed 5 nights in Jan 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant room great view wonderful staff
Stayed 4 nights in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
This is a very nice hotel with excellent service. The staff is very attentive and eager to make sure you have a pleasant stay. The dining was very good. The attention to service is better than larger higher priced hotels. Definitely recommend it!
Stayed 1 night in Dec 2024

10/10 Excellent

sajid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT STAY,EXCELLENT STAFF ALL FRIENDLY AND HELPFUL 10 STARS ALL THE WAY
Stayed 4 nights in Jan 2023

10/10 Excellent

Takanori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s easy to stay for Japanese because all staff is very kind.
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great location

I have already left 2 reviews for this hotel. It is a wonderful hotel and would stay again. We stayed under 4 reservations as our plans often change daily
Stayed 1 night in May 2024

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

Every one was very good in any aspect Recepcion exelent very well tacking care the hotel in general Breackfast exelent Viva Dubai I love you gaus
Stayed 9 nights in Dec 2022

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location creekside, wonderful views of creek activity. Well run, charming hotel. Lovely rooms and breakfasts. All round excellence.
Stayed 2 nights in Dec 2022

10/10 Excellent

Tomasz

Liked: Staff & service, amenities, property conditions & facilities
The staff was very helpful
Stayed 10 nights in Feb 2023

10/10 Excellent

Mohammad Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

Hotel is very clean and staff is friendly, only issue is you cannot find taxi easily and need to use app for taxi. The hotel itself is very fine.
Stayed 3 nights in Oct 2023

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It gets the job done and price is not outrageous. The food was delicious.
Stayed 4 nights in Jul 2023

10/10 Excellent

Maria Grazia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked being in a part of town that is old and has some history. I also liked to be on the Dubai Creek and enjoyed thaking the small ferries to visit some sights. Very convenient to the metro as well. The room was very comfortable and well furnished. The cafeteria service off-hours was great and breakfast was very abundant and offered great variety of food.
Stayed 2 nights in Apr 2024

10/10 Excellent

ZEHRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT!!
Stayed 1 night in Oct 2023

10/10 Excellent

Abdulkhamid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked Premium Creek View With Balcony to use balcony. Hotel service was exceptionaly good, way more than I expected. The only downside is the room was smaller than I expected. It is closer to Baniyas metro station (Dubai Green) and Union metro station (Dubai red). I really enjoyed staying here.
Stayed 4 nights in Jan 2023

10/10 Excellent

mandana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior of the hotel and lobby area is very stylish and unique. Very confortable chairs and sofas in various info individual corners, The room with 2 double beds was spacious with a walking in closet and a balcony with a view of the water. Very comfortable space. I chose this hotel with its proximity to the aIrport, hood ratings, and easy access to the creek, the Souk and the boats to cross the Creek. But I was happily surprised with the cleanness of the hotel, special decor and ambience, space and helpful staff. The street behind the hotel had shops and restaurant within walking distance with more locals than tourists.
Stayed 1 night in Oct 2023

10/10 Excellent

Filippo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful manager

I asked for an early check-in and although the hotel was full booked, the manager went out of his way to find a solution, in order to allow me to take a shower and change my clothes before a business meeting. Much appreciated.
Stayed 3 nights in Feb 2023

10/10 Excellent

Djamel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recently had the pleasure of staying at Reviera Hotel in Dubai, and I must say it was an outstanding experience from start to finish. The hotel itself is immaculate, reflecting high standards of cleanliness and comfort. Its prime location is undoubtedly one of the best, making it a perfect choice for travelers. The food was nothing short of excellent, offering a delicious international buffet infused with the rich flavors of Middle Eastern cuisine. The breakfast chef was not only highly professional but also genuinely caring—engaging with every guest, explaining the dishes, and even personally ensuring the dining area was perfectly maintained. The hospitality at Reviera Hotel is truly remarkable. Without hesitation, I would rate the entire staff five stars—from the exceptional hotel manager, Mr. Mustapha, to the dedicated porter, Omar. Mr. Mustapha's professionalism and kindness stood out when I faced an issue with my booking due to an honest mistake. I had unintentionally selected the wrong dates through a third-party platform (Expedia), but he graciously approved the cancellation and even reached out to Expedia on my behalf. His generosity extended beyond this gesture, as he personally invited me for tea at his desk—a level of hospitality I had never experienced at any other hotel before. Special thanks go to porter Nazeem for his kindness in lending a phone charger to my niece, as well as to front desk manager Abdul Rahman, whose professionalism and warm hospita
Stayed 1 night in May 2025

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was atrocious; it took 40 minutes to find a spot in the lot directly opposite the hotel. The staff at the counter did not know how to assist with identifying the location to enter to pay for parking online. Room was clean. There were no face cloths. The balcony was a nice size but there was no seating. Fan on balcony was noisy and ill-placed. They only allotted two 500ml water bottles each day. Breakfast was decent for the price.
Stayed 3 nights in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Room comfort

No hot water, no waterhose for toilets

Received an unexpected phone call that rudely disrupted my deep sleep for marketing purposes. Moreover, the lack of hot water in December and the absence of hoses for toilets, especially in the Middle East, are major inconveniences that significantly impact the overall experience.
Stayed 1 night in Dec 2023

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本語案内が充実
Stayed 1 night in Sep 2025

10/10 Excellent

Eiichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
高杉様、色々と心配お掛け致しました。 本当にありがとうございました。
Stayed 3 nights in Sep 2025

10/10 Excellent

MASAO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても素晴らしいおもてなしのホテルでした。立地もよく、メトロの駅が近くで移動は便利でした。ドバイに訪れるのは初めてでしたので、不安でいっぱいでした。でも、スタッフの懇切丁寧で心温まる対応でとても楽しめました。もう感謝の言葉でいっぱいです。特にタカスギさん（日本人スタッフ）はドバイについてメトロの乗り方をはじめ施設、買い物等々、本当にわかりやすく説明してくださいましたので困ることはありませんでした。仕事もたくさんあったと思いますが、わざわざ私たち二人のためだけに時間を割き、私たちを探してまで来てくださる対応には頭が下がりました。どんな人にもきっとこうした対応されるんだろうなぁと感じました。本当にお心遣い感謝しかありません。また、シェフをはじめホールスタッフの方々のおもてなしにはビックリでした。前日の朝食で出た料理がとても美味しかったので、次の日そのことを伝えると私たち二人だけのためにわざわざそのメニューを作ってくださいました。お陰でおなかが苦しいまで満腹になりました。ご馳走様でした。シェフの笑顔いっぱいのお話も嬉しかったです（英語だったので私は内容はあまりわかりませんでしたが、妻は楽しく会話できたこと喜んでいました）。書きたいことはまだまだたくさんありすべて伝えきれませんが、本当に思い出に残る旅行を支えてくださったホテルでした。次回もしドバイに行くことがあればまたお世話になりたいと思います。皆様元気でご活躍ください。ありがとうございました。 　追伸；教えていただいたナッツしっかり買って帰りま　　 　　　　した。日本で美味しくいただいております。 　
Stayed 5 nights in Jul 2025

10/10 Excellent

SHOJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフ全員が親切で親しみがあって非常に良いホテルです。
Stayed 6 nights in Jul 2025

10/10 Excellent

Kyousuke

Liked: Cleanliness, amenities, property conditions & facilities
年末年始に行きましたが価格も良心的で受付の方も感じがよく、朝食も日本食とかあって美味しかったです。 日本人の方がオーナー？みたいで朝食のときに挨拶をしてくださりドバイについて色々教えてくださりました。 お部屋も綺麗でしたし申し分ないです。 ありがとうございました！
Stayed 4 nights in Dec 2024

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