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Hotel Indigo Dubai Downtown by IHG

5.0 star property
Travelers find rejuvenation at this downtown sanctuary where spa treatments await and the outdoor pool offers a perfect vantage point for city views

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Photo gallery for Hotel Indigo Dubai Downtown by IHG

Exterior - Hotel Indigo Dubai Downtown by IHG (Dubai)
Property video
Terrace/patio - Hotel Indigo Dubai Downtown by IHG (Dubai)
Breakfast, lunch, dinner served; Mediterranean cuisine - Hotel Indigo Dubai Downtown by IHG (Dubai)
Interior - Hotel Indigo Dubai Downtown by IHG (Dubai)
Just steps from Dubai Mall, Hotel Indigo Dubai Downtown blends luxury and culture with its art gallery and spa. Enjoy the outdoor pool with private cabanas, Mediterranean cuisine at Open Sesame, evening drinks at the bar, free WiFi, and attentive staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

9.6 out of 10
Exceptional
(28 reviews)
  • Canal view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed (Downtown View)

Room, 1 King Bed (Downtown View) | Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Downtown View)

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(31 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 1 King Bed (Creek View)

Junior Room, 1 King Bed (Creek View) | Premium bedding, minibar, in-room safe, individually decorated

Junior Room, 1 King Bed (Creek View)

9.0 out of 10
Wonderful
(4 reviews)
  • Canal view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Creek View)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds (Creek View)

9.4 out of 10
Exceptional
(10 reviews)
  • Canal view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom (Creek View)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom (Creek View)

9.4 out of 10
Exceptional
(10 reviews)
  • Canal view
  • 63 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 Bedroom (Creek View High Floor)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 Bedroom (Creek View High Floor)

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds, City View

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Creek View)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Creek View)

9.2 out of 10
Wonderful
(24 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Creek View)

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed (Creek View)

9.2 out of 10
Wonderful
(10 reviews)
  • Canal view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds (Creek View High Floor)

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 2 Twin Beds (Creek View High Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Near a metro station, Hotel Indigo Dubai Downtown by IHG is in Downtown Dubai, a walkable area in Dubai with good shopping. The area's natural beauty can be seen at Dubai Creek and Kite Beach, while Dubai Aquarium & Underwater Zoo and Wild Wadi Water Park are popular area attractions. Dubai Miracle Garden and Aquaventure are not to be missed. Visit our Dubai travel guide
Map
Marasi Drive, PO Box 24666, Dubai, 00000

What's nearby

  • Photo of the Tolerance Bridge, Dubai Canal Walk
    Dubai Water Canal
    1 min walk - 0.1 miles
  • Dubai Mall featuring interior views, shopping and signage
    Dubai Mall
    8 min walk - 0.4 miles
  • Dubai Aquarium & Underwater Zoo
    Dubai Aquarium & Underwater Zoo
    14 min walk - 0.8 miles
  • Spectacular display of Dubai Fountain at night showcasing water choreography and illuminated skyline
    Dubai Fountain
    14 min walk - 0.8 miles
  • Burj Khalifa tower in Dubai
    Burj Khalifa
    17 min walk - 0.9 miles

Getting around

  • Dubai Trolley Station 1 Tram Station
    11 min walk
  • Dubai Intl. Airport (DXB)
    19 min drive

Restaurants

  • High Society
    9 min walk
  • Café De Paris
    5 min walk
  • FRNDS Grand Cafe
    14 min walk
  • Ave Cafe
    5 min walk
  • The Larder
    2 min drive

About this property

Hotel Indigo Dubai Downtown by IHG

Luxury boutique hotel near Dubai Mall
Dubai Aquarium & Underwater Zoo and Dubai Fountain are located near Hotel Indigo Dubai Downtown by IHG, which provides a poolside bar, a terrace, and an art gallery on site. Indulge in a body scrub, a hot stone massage, and a manicure/pedicure at the onsite spa. The on-site Mediterranean cuisine restaurant, Open Sesame, offers breakfast, lunch, dinner, and happy hour. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
Additional perks include:
  • An outdoor pool along with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), airport pick-up service (surcharge), and an electric car charging station
  • Massage treatment rooms, a banquet hall, and outdoor furniture
  • Guest reviews give top marks for the breakfast, helpful staff, and first-rate property condition
Room features
All 269 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Art supplies and free infant beds
  • Reusable coffee/tea filters, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries, and shower/tub combinations
  • Smart TVs with digital channels
  • Wardrobes/closets, mini fridges, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle (surcharge)
  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 95 for adults and AED 50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Open Sesame
  • Orange Feels

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle storage
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Art supplies
  • Children's toys
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool toys
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 20 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AED 200 per pet (varies based on length of stay), plus a deposit of AED 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for AED 130.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 95 for adults and AED 50 for children
  • Airport shuttle fee: AED 200 per vehicle (maximum occupancy 3)
  • Pet deposit: AED 1000 per stay
  • Pet fee: AED 200 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: AED 130.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Indigo Dubai Downtown
Hotel Hotel Indigo Dubai Downtown DUBAI
DUBAI Hotel Indigo Dubai Downtown Hotel
Hotel Hotel Indigo Dubai Downtown
Hotel Indigo Dubai Downtown DUBAI
Hotel Indigo
Indigo
Hotel Indigo Downtown
Indigo Dubai By Ihg Dubai
Hotel Indigo Dubai Downtown
Hotel Indigo Dubai Downtown by IHG Hotel
Hotel Indigo Dubai Downtown by IHG Dubai
Hotel Indigo Dubai Downtown an IHG Hotel
Hotel Indigo Dubai Downtown by IHG Hotel Dubai

Frequently asked questions

Does Hotel Indigo Dubai Downtown by IHG have a pool?

Yes, this property has an outdoor pool.

Is Hotel Indigo Dubai Downtown by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a deposit of AED 1000 per stay and a fee of AED 200 per pet, per week. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Indigo Dubai Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Indigo Dubai Downtown by IHG?

Check-out is at noon.

Does Hotel Indigo Dubai Downtown by IHG provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of AED 200 per vehicle applies.

Where is Hotel Indigo Dubai Downtown by IHG located?

Located in Downtown Dubai, this luxury hotel is within a 15-minute walk of Dubai Water Canal and Dubai Mall. Burj Khalifa and Dubai Fountain are also within 1 mi (2 km). Dubai Trolley Station 1 Tram Station is 11 minutes by foot and Dubai Trolley Station 2 Tram Station is 15 minutes.

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Reviews

Hotel Indigo Dubai Downtown by IHG Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 743 out of 912 reviews
Rating 8 - Good. 112 out of 912 reviews
Rating 6 - Okay. 32 out of 912 reviews
Rating 4 - Poor. 12 out of 912 reviews
Rating 2 - Terrible. 13 out of 912 reviews

Reviews

Verified

10/10 Excellent

Izabela

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel .
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
The location and how friendly all the staff were.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ignacio

Exselent the staff very caind
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great central location. Very impressed with the warmth and quality of the staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Safia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, location close to many attractions, and staff were friendly and helpful. Would definitely stay again!
Stayed 6 nights in May 2025
Verified

8/10 Good

Eshan

Liked: Cleanliness, amenities, property conditions & facilities
For the price i would go to a proper 5 star. Location was good.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a great experience at the Indigo hotel. They accommodated a nice room for us since it was my wifes bday and were super helpful in ansewering any questions. Overall hotel experience was great and its in a great location. I would absolutely stay there again!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

martin

Liked: Cleanliness, amenities, property conditions & facilities
Great location, food , amenities and staff were excellent.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , ideal location
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Jaime E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wael at the front desk was extremely helpful. The staff at the dining room, pool restaurant and pool attendants were just marvelous. This hotel is three blocks away from the Dubai Mall - an extraordinary location. What a great experience … worth every penny!!!!
Hotel Indigo (from one of the pool benches)
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with attention to detail for its decor and comfort. Great location, only 15-20 minute walk to the Dubai Mall and Burj Khalifa. I would definitely stay here again.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

YING

Liked: Cleanliness, amenities, property conditions & facilities
My top choice every time I visit Bangkok. Trust the IHG brand. Great service, clean environment, excellent location to shopping, spa, BTS(train station)
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Would recommend to anybody, clean, amazing staff. Would definitely return
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Steven Lee

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, clean, friendly staff but sleep quality is poor due to very loud road and building site next to the hotel - the site and road are just 24/7 so there’s no respite during the night. The give away is the earplugs on the bedside table! The hotel is great for the mall and downtown.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous hotel, great location, amazing friendly staff and will definitely visit again
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Rajiv

Liked: Cleanliness, amenities, property conditions & facilities
Excellent food and service
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Staff was incredibly nice and breakfast option was terrific
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Kosi

Liked: Cleanliness, property conditions & facilities
The concierge team at Hotel Indigo Downtown Dubai deserves special praise. They were incredibly knowledgeable, attentive, and always ready to assist with bookings, directions, and local recommendations. They made everything easy and stress-free, whether arranging transportation or suggesting the best spots to visit in Dubai. Their professionalism and kindness truly elevated my experience. If you’re staying here, you can trust the concierge team to take excellent care of you.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Indigo! The breakfast was delicious with extensive options. The staff were all very friendly and helpful. The property itself is decorated beautifully. The rooms were clean and spacious. The location worked for us, we could walk to the Dubai Mall and easily taxi it to other attractions. We would absolutely stay again!
View from the hallway.
View of the pool area.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were always ready to help. The bathrooms in the rooms are up to date and clean—the room service options were delicious and quick.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Loved all the services provided by the hotel
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff. Great buffet
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was great
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Rhondy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel with such caring staff interested in your stay and do everything to make you feel welcome with a smile.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Tracee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great staff and services. Hotel breakfast was amazing with plenty of options. Rooms were very unique and spacious if you get a suite.
Stayed 5 nights in Jun 2025