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Holiday Inn & Suites Dubai Festival City by IHG

4.0 star property
Central hotel with a full-service spa connected to a shopping center in Dubai

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Photo gallery for Holiday Inn & Suites Dubai Festival City by IHG

Minibar, in-room safe, desk, blackout drapes
Exterior
Outdoor pool
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | View from room

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Smart TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Family Room)

Minibar, in-room safe, desk, blackout drapes

Family Room, Multiple Beds (Family Room)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bathrobes
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom (Creek View)

Minibar, in-room safe, desk, blackout drapes

Apartment, 1 Bedroom (Creek View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Water view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Waterfront View)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Waterfront View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bathrobes
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom, Balcony

Premium Apartment, 1 Bedroom, Balcony | Minibar, in-room safe, desk, blackout drapes

Premium Apartment, 1 Bedroom, Balcony

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • City view
  • Sleeps 5
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

View from room

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Terrace

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room (Waterfront View)

View from room

Standard Room (Waterfront View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 28 sq m
  • Water view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Smart TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Terrace

View from room

Standard Room, 1 King Bed, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Minibar, in-room safe, desk, blackout drapes

Apartment, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds (Waterfront View)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds (Waterfront View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 28 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Private bathroom
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Gateway Avenue, Festival City, Dubai

What's nearby

  • Dubai Festival City Mall - 8 min walk - 0.4 miles
  • Dubai Creek - 15 min walk - 0.8 miles
  • Dubai World Trade Centre - 7 min drive - 5.9 miles
  • Dubai Mall - 8 min drive - 6.6 miles
  • Burj Khalifa - 9 min drive - 7.2 miles

Getting around

  • GGICO Station - 5 min drive
  • Dubai Intl. Airport (DXB) - 10 min drive

Restaurants

  • ‪Ikea Restaurant - ‬4 min walk
  • ‪IKEA's Restaurant - ‬5 min walk
  • ‪Godiva - ‬13 min walk
  • ‪Choco Lovers - ‬13 min walk
  • ‪Ikea Café - ‬3 min walk

About this property

Holiday Inn & Suites Dubai Festival City by IHG

Upscale hotel near Dubai Festival City Mall
Located close to Dubai Creek, Holiday Inn & Suites Dubai Festival City by IHG provides a poolside bar, a terrace, and shopping on site. Treat yourself to a massage at the onsite spa. The on-site international cuisine restaurant, Sirocco, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), an electric car charging station, and a water dispenser
  • A ballroom, a TV in the lobby, and luggage storage
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 496 rooms include comforts such as 24-hour room service and pillow menus, in addition to perks like air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • 47-inch Smart TVs with premium channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: AED 75 per person
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Joe's Backyard Grill
  • Sirocco
  • Z Garden
  • Zeste Cafe

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (100 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch smart TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 184 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 75 per person
  • Rollaway bed fee: AED 184 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Holiday Inn Dubai Festival City Hotel
Holiday Inn Festival City Hotel
Holiday Inn Festival City

Frequently asked questions

Does Holiday Inn & Suites Dubai Festival City by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–8:00 PM.

Is Holiday Inn & Suites Dubai Festival City by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn & Suites Dubai Festival City by IHG?

Self parking and valet parking are free at this property.

What time is check-in at Holiday Inn & Suites Dubai Festival City by IHG?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn & Suites Dubai Festival City by IHG?

Check-out is at noon.

Where is Holiday Inn & Suites Dubai Festival City by IHG located?

Located in Dubai Festival City, this spa hotel is within 1 mi (2 km) of Dubai Festival City Mall and Dubai Creek. Dubai Frame and Dubai World Trade Centre are also within 9 mi (15 km).

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Holiday Inn & Suites Dubai Festival City by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 330 out of 474 reviews
Rating 8 - Good. 107 out of 474 reviews
Rating 6 - Okay. 13 out of 474 reviews
Rating 4 - Poor. 14 out of 474 reviews
Rating 2 - Terrible. 10 out of 474 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wenlong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 4 nights in May 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
The amenities are convenient.
Stayed 1 night in Apr 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous!
Stayed 5 nights in Mar 2025

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Jan 2025

10/10 Excellent

Amjad

Liked: Cleanliness, staff & service, room comfort
The stay was ok
Stayed 1 night in Dec 2024

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, great customer service especially the one at the front desk ( Erika) and the one in the dining Mary , food is great ambiance is excellent, location is very close to everything- shopping, mall and easy access to commuters 👍👍👍
Stayed 2 nights in Jan 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was a breeze and enjoyed the stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Great property
Stayed 4 nights in Nov 2024

10/10 Excellent

Ebony Mignon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay overall was amazing! I would definitely stay here again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sangeeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good trained staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

siddiq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for family or business stay.

The most amazing service, very clean, the staff is very helpfull, I recommend this hotel, I can give 10 stars.
Stayed 16 nights in Jul 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Modern and spacious room. Breakfast was amazing. Thank you for allowing us to check out at 3PM. We really appreciated it.
Stayed 1 night in Dec 2024

10/10 Excellent

dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. A little expensive but we found that for our family room it was actually 2 rooms with a connecting door. So we had plenty of space.
Stayed 1 night in Feb 2025

10/10 Excellent

Rekha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
What I liked most was responsiveness! After being placed in a smoking room near an elevator, all it took (next morning) was informing staff that I’d requested the opposite and by evening a new room for the last two nights was provided. It was wonderful!
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

All the staff from reception to room service were fantastic . Room was clean and worth the money for a nice clean relaxing stay with nice pillows! I only wish they had a few channels in english with movies
Stayed 1 night in Oct 2024

10/10 Excellent

Mansour

Liked: Cleanliness, staff & service, property conditions & facilities
Just had s pleasant stay there
Stayed 1 night in May 2023

8/10 Good

catherine

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine

10/10 Excellent

Chintan Arvindbhai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay with Holiday Inn Festival City was amazing! Very friendly staff and lovely food!
Stayed 6 nights in Feb 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 6 nights in May 2024

10/10 Excellent

RICARDO JR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Festival City Dubai - 18-20 OCT 2024

Nice relaxing and comfortable room.
Stayed 2 nights in Oct 2024

6/10 Okay

Mohammad

Liked: Staff & service
Disliked: Cleanliness
It was average
Stayed 1 night in Jan 2025

10/10 Excellent

Sarbjit

Liked: Cleanliness, amenities
Close to airport and shopping
Stayed 3 nights in Mar 2024

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, property conditions & facilities
They are very good, love this hotel
Stayed 4 nights in May 2023

10/10 Excellent

saravanan

Liked: Staff & service, amenities, property conditions & facilities
Close to the Airport & Good Complement breakfast
Stayed 3 nights in Mar 2023