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Grand Mercure Dubai City

5.0 star property
Travelers find rejuvenation at the spa with facials and body treatments or enjoy sunshine beside two inviting pools at this Dubai retreat

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Miscellaneous - Grand Mercure Dubai City (Dubai)
Grand Suite | In-room safe, desk, blackout drapes, soundproofing - Grand Mercure Dubai City (Dubai)
Dubai Suite | In-room safe, desk, blackout drapes, soundproofing - Grand Mercure Dubai City (Dubai)
Exterior - Grand Mercure Dubai City (Dubai)
Exterior - Grand Mercure Dubai City (Dubai)
Located near Dubai Creek, Grand Mercure Dubai City offers a luxurious getaway with spa treatments, poolside relaxation, and thoughtful amenities. Enjoy complimentary airport drop-off service and kids' meals, with staff known for their attentive service.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Grand Suite

Grand Suite | In-room safe, desk, blackout drapes, soundproofing

Grand Suite

  • City view
  • 101 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 Double Beds
  • Free WiFi

View all photos for Deluxe Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room

9.0 out of 10
Wonderful
(40 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Twin

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, Twin

8.2 out of 10
Very good
(18 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | In-room safe, desk, blackout drapes, soundproofing

Deluxe Suite

8.6 out of 10
Excellent
(19 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Suite

In-room safe, desk, blackout drapes, soundproofing

Premium Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Dubai Suite

In-room safe, desk, blackout drapes, soundproofing

Dubai Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grosvenor Suite

In-room safe, desk, blackout drapes, soundproofing

Grosvenor Suite

7.6 out of 10
Good
(5 reviews)
  • City view
  • 76 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room

In-room safe, desk, blackout drapes, soundproofing

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, Twin

In-room safe, desk, blackout drapes, soundproofing

Premium Room, Twin

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located near the beach, Grand Mercure Dubai City is in Garhoud, a neighborhood in Dubai with good airport proximity. City Centre Deira and Gold Souk are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek. Don't miss out on a visit to Dubai Aquarium & Underwater Zoo. Visit our Dubai travel guide
Map
61B Street, Garhoud, Next to GGICO Metro, Dubai, 13868

What's nearby

  • Dubai_DeiraCityCentre_6114212-3
    City Centre Deira
    14 min walk - 0.8 miles
  • DUBAI, UAE - DECEMBER 11, 2016: Clock tower roundabout in Deira,
    Deira Clocktower
    2 min drive - 1.3 miles
  • Burj Khalifa tower in Dubai
    Burj Khalifa
    12 min drive - 7.4 miles
  • Roda Al Bustan Dubai Airport
    9 min walk - 0.5 miles
  • Dubai Tennis Stadium
    15 min walk - 0.8 miles

Getting around

  • GGICO Station
    5 min walk
  • Dubai Intl. Airport (DXB)
    6 min drive

Restaurants

  • Bambooda
    10 min walk
  • Infinite Passion Speciality Coffee
    7 min walk
  • Biggles Bar
    5 min walk
  • Ashrafi Restaurant
    7 min walk
  • Seafood Market
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; AED 125 for adults and AED 65 for children
  • 2 poolside bars
  • 2 restaurants
  • 3 coffee shops/cafes
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Huzza
  • Qova
  • Walima

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool (guest access)
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Raised toilet seat
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 3:00 PM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 184.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 125 for adults and AED 65 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 184.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Grand Mercure Dubai City have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Grand Mercure Dubai City pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Mercure Dubai City?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Mercure Dubai City?

Check-out is at 3:00 PM. Late check-out is available for a fee (subject to availability).

Where is Grand Mercure Dubai City located?

Located in Garhoud, this luxury hotel is 0.8 mi (1.3 km) from City Centre Deira and 2.6 mi (4.2 km) from Dubai Creek. Gold Souk and Dubai World Trade Centre are also within 6 mi (10 km). GGICO Station is 5 minutes by foot and Airport Terminal 1 Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Mercure Dubai City Reviews

8.2

Very Good

8.8

Cleanliness

8.4

Amenities

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 542 out of 1001 reviews
Rating 8 - Good. 201 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 94 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and friendly and hotel amenities was top notch, will definitely visit again.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, amenities, property conditions & facilities
It was a great place for a layover - comfortable bed, helpful staff, everything was fine.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Khalaf

Liked: Cleanliness, amenities, property conditions & facilities
The staff are friendly, the rooms are clean, breakfast have a good variety and the hotel location is great it’s next to the metro station.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Navada

Liked: Cleanliness, amenities, property conditions & facilities
Great location close to airport, lovely & helpful staff, exceptional customer service, and clean spacious room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cory

Liked: Cleanliness, property conditions & facilities
Overall staff and experience was amazing
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and friendly
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

mumrez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to airport and fantastic shuttle service
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Rubina

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean location was close to airport and staff was very friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ziklag

Liked: Cleanliness, amenities, property conditions & facilities
The staff, in all areas, was great - very friendly, helpful and respectful. The rooms were lovely although the AC was a little of a challenge at first. The gym had everything I needed and quite a bit more. It was too cold for me to try the pool but sitting by it was very relaxing. I really enjoyed my stay.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Anitha

Liked: Cleanliness, amenities, property conditions & facilities
Room is extremely clean . Staff are polite and approachable. Overall stay was great . Location is great , Everything close by .
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Marion

Liked: Cleanliness, staff & service, amenities
Clean rooms, conveniently close to the airport. Staff polite and helpful. The only issue is we could hear everything going on in the next room. We were moved room at request
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Luz

Liked: Cleanliness, property conditions & facilities
Clean and courteous
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Good location close to metro and airport. Lovely heated rooftop pool. Was the highlight of our stay with the kids who loved the pool. Good service and nice rooms. Breakfast is good overall but a little slow replacing cups and food when needed. Would recommend.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Isiah mayon

Liked: Cleanliness
Clean ,hospitality tolerant
Stayed 8 nights in Sep 2025
Verified

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and nice. Good food.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

sarah

Liked: Amenities
Love the roof pool and the staff are so friendly Room is very clean
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Shaji J.

Disliked: Cleanliness, amenities, property conditions & facilities
No proper room design for decent people
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Imane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel. Excellent Staff. The shuttle doesn't go to Terminal 2 I booked this Hotel because they have a Shuttle but unfortunately not for the Terminal 2.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jose Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very convenient to be close to the airport. The staff is really kind and the facilities are incredible
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly priced, minutes from airport, helpful staff, nice rooms and clean
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, breakfast was really good with lots of savoury and sweet choices. We were disappointed that the top roof pool was closed but the maize floor one was good enough for the kids to play plus kids area had fun fountains to splash around. It was a perfect one night break between flights!
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Bryan

Liked: Cleanliness, staff & service
The room was clean and the staff were very friendly and helpful. The room was also spacious. It is close to the airport. The toilet seat in my bathroom was broken and the safe battery was flat and did not work. The shower setup was very dated. The bed was extremely soft making it quite uncomfortable.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Qaizaar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one night stay, easy parking in the garage, the staff was nice.
Verified

2/10 Terrible

Saim

Disliked: Cleanliness, amenities, property conditions & facilities
The room was extremely dirty… the washrooms felt disgusting to stay in… we’ve been to many hotels and this was by far the worst experience ever. The cleaners and room service was great though! Tried their best!
Stayed 5 nights in Nov 2025
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
The room was huge and clean. The hotel is near the airport and it runs a free hourly shuttle there and back. There is a glass bottom rooftop pool that is pretty neat. My room had a kettle and a small fridge but there was no microwave in the room or anywhere in the hotel for guest use, so yummy leftovers from Indian place down the road had to be eaten cold. On my first night I arrived late so i picked up a cup of noodles to eat in room but trying to borrow a spoon from the restaurant turned out to not be possible. I could have had one brought up from room service if I wanted to pay the minimum $10 fee.
Stayed 2 nights in Jan 2026