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Donatello Hotel

4.0 star property
Luxury hotel with 2 restaurants and a full-service spa

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Photo gallery for Donatello Hotel

3 bars/lounges, poolside bar
Executive Room | Minibar, in-room safe, desk, laptop workspace
Junior Suite | Minibar, in-room safe, desk, laptop workspace
Body treatments, hydrotherapy, aromatherapy, body wraps, body scrubs
Front of property - evening/night

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Parking included
  • Breakfast available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room (Twin)

Deluxe Room (Twin) | Bathroom | Deep soaking tub, free toiletries, hair dryer, bathrobes

Deluxe Room (Twin)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Bathrobes
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room

Executive Room | Bathroom | Deep soaking tub, free toiletries, hair dryer, bathrobes

Executive Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Bathrobes
Private bathroom
Hair dryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (King)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (King)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Bathrobes
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Bathrobes
Private bathroom
Hair dryer
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Executive Family Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Bathrobes
Private bathroom
Hair dryer
  • 65 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Bathrobes
Private bathroom
Hair dryer
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Living area | 32-inch LCD TV with satellite channels, TV

Grand Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
Bathrobes
Private bathroom
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room (Twin)

Deluxe Triple Room (Twin) | Minibar, in-room safe, desk, laptop workspace

Deluxe Triple Room (Twin)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Deep soaking bathtub
Bathrobes
Private bathroom
Hair dryer
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
Sheikh Zayed Road, Al Barsha 1, Near Mall of the Emirates, Dubai, 24948

What's nearby

  • Mall of the Emirates - 8 min walk - 0.4 miles
  • Ski Dubai - 8 min walk - 0.4 miles
  • Souk Madinat Jumeirah - 3 min drive - 2.1 miles
  • Wild Wadi Water Park - 3 min drive - 2.3 miles
  • Burj Al Arab - 4 min drive - 2.5 miles

Getting around

  • Mashreq Metro Station - 5 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Al Romansiah Al Barsha - ‬6 min walk
  • ‪Maraya Trends - ‬3 min walk
  • ‪فول وحمص - ‬5 min walk
  • ‪حارات الشام - ‬2 min walk
  • ‪Ezaz Lounge Bar at Ibis Mall of the Emirates - ‬3 min walk

About this property

Donatello Hotel

Luxury upscale hotel near Mall of the Emirates
Near Ski Dubai, Donatello Hotel provides a poolside bar, a terrace, and a shopping mall on site. Adventurous travelers may like the archery at this hotel. Indulge in hydrotherapy, a body treatment, and a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a hair salon.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Supervised childcare (surcharge), a banquet hall, and luggage storage
Room features
All 132 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Changing tables, highchairs, and baby baths
  • Bathrooms with deep soaking tubs and bidets
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/closets, children's dinnerware, and childcare services

Languages

Afrikaans, Arabic, English, Filipino, German, Hindi, Russian, Swahili, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free beach shuttle
  • Onsite parking available only on request
  • Free self parking on site
  • Free secured, covered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AED 60 for adults and AED 30 for children
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Archery
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Baby bath
  • Changing table
  • Children's dinnerware
  • Children's pool
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (1,100 square feet of space)

Outdoors

  • Beach towels
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 125.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: AED 500 per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 60 for adults and AED 30 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 125.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 5:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Donatello Dubai
Donatello Hotel Apartments
Donatello Hotel Apartments Dubai
Donatello Hotel Dubai
Donatello Hotel Hotel
Donatello Hotel Dubai
Donatello Hotel Hotel Dubai

Frequently asked questions

Does Donatello Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–5:00 PM.

Is Donatello Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Donatello Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Donatello Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Donatello Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Donatello Hotel located?

This family-friendly Dubai hotel is located near the airport, within a 15-minute walk of Mall of the Emirates and Ski Dubai. Burj Al Arab and Souk Madinat Jumeirah are also within 3 mi (5 km). Mashreq Metro Station is only a 5-minute walk and Mall of the Emirates Station is 15 minutes.

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Donatello Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 191 out of 491 reviews
Rating 8 - Good. 196 out of 491 reviews
Rating 6 - Okay. 59 out of 491 reviews
Rating 4 - Poor. 24 out of 491 reviews
Rating 2 - Terrible. 21 out of 491 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10

Big room, good breakfast with good choises, close to the metro, so easy to reach out all the most important places in the city. People super kind and friendly
Stayed 3 nights in Apr 2025

10/10

Best hotel ever
Stayed 5 nights in Feb 2025

8/10

Property and its amenities are somewhat dated but location is good and staff are helpful
Stayed 2 nights in Nov 2024

8/10

The hotel is just a five minute walk from the Mall of the Emirates. All the big landmarks was a short taxi ride away. The room was clean and of a good size. Many thanks to Muhammed who kept our room nice and clean, and made sure we always had enough towels.
Stayed 7 nights in Jan 2025

10/10

Room size was amazing and friendly staff.
Stayed 1 night in Dec 2023

6/10

The hotel is old and it seems that the Management is not interested to fix the issues for example. The room had mold in the bathroom. The Informationens about the hotel at the Webside of expedia are not right. They have a shuttle but only to the mall not the other destinations like jbr beach. It was 1 main reason to book this hotel. The pool had also different opeding times that dont match with the Webside. The staff was very kind and friendly and always helpful anytime
Stayed 6 nights in Feb 2025

8/10

Property seems good but morning breakfast should not take there.
Stayed 3 nights in Oct 2024

10/10

Another excellent stay and thank you for the upgrade. The evening Concierge was absolutely fantastic entertaining my children whilst we checked in. Definitely stay here again, even with renovations going on.
Stayed 1 night in Aug 2024

10/10

I love this hotel 😄
Stayed 1 night in Mar 2023

2/10

Rooms are big and staff is nice and helpful but hotel needs alot of updates.
Stayed 4 nights in Sep 2024

10/10

Very clean, professional staff and good standard.
Stayed 1 night in Sep 2023

10/10

Spacious room
Stayed 7 nights in May 2024

10/10

donatello is very local to a lot of food shops close to everything via uber, my time at the donatello was top tier, really enjoyed it.
Stayed 6 nights in May 2023

10/10

Best hotel in Dubai .. I love this hotel .. the only hotel I stay when I’m in Dubai perfect 10 review from me .. this place is great 😊
Stayed 1 night in Mar 2023

10/10

I LIKED ALL THE PROPIETY, THE PERSONAL, BREKFAST ALL IS OK, THANK YOU
Stayed 7 nights in Jan 2024

8/10

Hotel served its purpose for us. We only stayed two nights. Didn’t get to use the pool. Tried the fisherman’s restaurant and room service. It was ok. Convenient to have a coffee shop on site.
Stayed 2 nights in Feb 2024

2/10

Awful experience.I stayed in room no 208,, and there was maintenance in the room beside me. It was very noisy., i couldn’t take nap from 5-6 pm after long day because of the noise. I complained to the receptionist,, but he did nothing :(
Stayed 2 nights in Oct 2024

10/10

Nice, clean hotel. Huge rooms with balcony with nice bathroom. The people at the front desk were very kind. Easy to go around Dubai. Ten minutes walk to the train stations, Malls, Museum of the Future, and more. It is a safe area with a lot of small shopping and restaurants. Tranquil room. Nice pool to chill out. Starbucks in the lobby area.
Stayed 2 nights in Dec 2023

10/10

I stayed in the junior suite and it was really large and comfortable. Great location, good restaurants near by and so close to the mall. Was really happy with the place and would definitely stay there again. I didn't use the pool or go upstairs so can't comment on that. But the room was good for a reasonable price.
Stayed 2 nights in Dec 2022

6/10

Dislike that upon arrival you have give cash for deposit. As where all other hotel only uses credit card.
Stayed 3 nights in Feb 2024

6/10

The furniture is smelly and very old
Stayed 4 nights in Mar 2024

6/10

It’s for budget travelers, so don’t expect the hotel to be like the near by Kempinski or Sheraton. Staff is always courteous and willing to assist, but the dreadful check in (took so long that I still have nightmare) needs be addressed, otherwise I will not revisit even if it is for free
Stayed 1 night in Feb 2024

10/10

Lovely staff, very helpful. Spacious and very comfortable rooms. Unfortunately it rained and this prevented the roof pool from opening which we were looking forward to. No one’s fault. Close to mall, metro and local food and shops around.
Stayed 1 night in Dec 2022

8/10

On the positives, a nice large room with good bathroom. Nice breakfast choice, tasty and again, friendly and helpful staff. Able to order additional items such as omelettes but this was not mentioned and only knew as I saw staff walking out the kitchen with food orders. On the downside, the bathroom needed a bit of TLC, the toilet seat was loose and moved as one bolt was missing. The hot water is a manual system, you need to turn it on and wait some minutes to get hot. Not ideal if you are in a rush in the morning. So you leave it on all night, which is not ecofriendly. And when it was hot, the flow was much reduced to a slow trickle. The gym had lots of equipment, but lots of items not working. 3 of the 4 treadmills were out of order. Luckily when I went the one working was free. Also, no water machine or towles and only tissues avaialble to clean the equipment after. However, I got what I needed from it, as only user each time. On the last night the people in the adjacent room had a party that went on all night, full volume Indian tunes waking me at 1:30, 3 and then 5 but as I was going I let them get on with it. Not the hotels fault, but I wonder if anybody else complained and if so, what they would have done about it. Overall good stay, I would consider staying there again.
Stayed 4 nights in Feb 2025

4/10

Spacious room. Customer service and room cleaning are not good at all.
Stayed 6 nights in Nov 2022