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Citymax Hotel Business Bay

4.0 star property
Hotel with free parking, near Dubai Fountain

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Photo gallery for Citymax Hotel Business Bay

Outdoor pool
Lobby
Bar (on property)
Exterior
Executive Suite | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Inter-connecting Room - includes 20% off Food & Beverage (excluding in-room dinning)

Family Inter-connecting Room - includes 20% off Food & Beverage (excluding in-room dinning) | In-room safe, desk, laptop workspace, iron/ironing board

Family Inter-connecting Room - includes 20% off Food & Beverage (excluding in-room dinning)

Highlights

Air conditioning
Connecting rooms available
LED TV
Rainfall showerhead
Hair dryer
2 bathrooms
Private bathroom
Satellite channels
  • 52 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Suite

Executive Suite | In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hair dryer
Satellite channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

View from room

Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

Highlights

Air conditioning
LED TV
Private bathroom
Rainfall showerhead
Hair dryer
Satellite channels
Desk
Daily housekeeping
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

View from room

Family Room

Highlights

Air conditioning
LED TV
Private bathroom
Rainfall showerhead
Hair dryer
Satellite channels
Desk
Daily housekeeping
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Twin Room - includes 20% off Food & Beverage (excluding in-room dinning)

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room - includes 20% off Food & Beverage (excluding in-room dinning)

Highlights

Air conditioning
LED TV
Private bathroom
Rainfall showerhead
Hair dryer
Satellite channels
Desk
Daily housekeeping
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

Family Suite | In-room safe, desk, laptop workspace, iron/ironing board

Family Suite

Highlights

Air conditioning
LED TV
Separate bedroom
Private bathroom
Rainfall showerhead
Hair dryer
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

View from room

Executive Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

Highlights

Air conditioning
LED TV
Private bathroom
Rainfall showerhead
Hair dryer
Satellite channels
Desk
Daily housekeeping
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Al Khaleej Al Tejari 2 St, Dubai, Dubai

What's nearby

  • Dubai Mall - 2 min drive - 1.5 miles
  • Dubai Aquarium & Underwater Zoo - 3 min drive - 2.5 miles
  • Dubai Fountain - 3 min drive - 1.9 miles
  • Burj Khalifa - 4 min drive - 2.9 miles
  • Dubai World Trade Centre - 6 min drive - 4.6 miles

Getting around

  • Business Bay Station - 4 min drive
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Hyde Hotel Dubai - ‬12 min walk
  • ‪Cleo - ‬12 min walk
  • ‪Sports On 4 - ‬8 min walk
  • ‪Katsuya - ‬13 min walk
  • ‪Anbar Restaurant & Cafe - ‬12 min walk

About this property

Citymax Hotel Business Bay

Upscale hotel near Dubai Aquarium & Underwater Zoo
Located close to Dubai Fountain and Dubai Mall, Citymax Hotel Business Bay provides a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), concierge services, and a banquet hall
  • A 24-hour front desk, luggage storage, and meeting rooms
Room features
All 348 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Rainfall showers, tubs or showers, and hair dryers
  • LED TVs with satellite channels
  • Daily housekeeping, desks, and phones

Languages

Arabic, English, Filipino, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 49 for adults and AED 24.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 49 for adults and AED 24.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Citymax Business Bay Dubai
Citymax Hotel Business Bay Hotel
Citymax Hotel Business Bay Dubai
Citymax Hotel Business Bay Hotel Dubai

Frequently asked questions

Does Citymax Hotel Business Bay have a pool?

Yes, this property has an outdoor pool.

Is Citymax Hotel Business Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citymax Hotel Business Bay?

Self parking is free at this property.

What time is check-in at Citymax Hotel Business Bay?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Citymax Hotel Business Bay?

Check-out is at noon.

Where is Citymax Hotel Business Bay located?

Located in Business Bay, this hotel is within 6 mi (10 km) of Dubai Fountain, Dubai Mall, and Dubai Aquarium & Underwater Zoo. Burj Khalifa and Dubai World Trade Centre are also within 6 mi (10 km).

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Citymax Hotel Business Bay Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 28 out of 46 reviews
Rating 8 - Good. 13 out of 46 reviews
Rating 6 - Okay. 0 out of 46 reviews
Rating 4 - Poor. 2 out of 46 reviews
Rating 2 - Terrible. 3 out of 46 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Unique location
Stayed 4 nights in Apr 2025

8/10

Good service. Courteous staff
Stayed 1 night in May 2025

10/10

Very good service, great bar and fantastic staff.
Stayed 2 nights in Mar 2025

8/10

Clean
Stayed 2 nights in May 2025

10/10

The staff are nice and friendly, the evening shift of valet parking guy were polit person. But the security guard at night shift has to improve the way of talking with guest, not polit and professional
Stayed 5 nights in Mar 2025

10/10

We booked a standard double bed room and there was an issue with our bathroom. We spoke with the reception, they were very helpful. They apologised for the invonvinence and gone beyond and over and upgraded our room to a huge family suite. The staff and management were very friendly, breakfast buffet was very good for the price as well.
Stayed 1 night in Mar 2025

10/10

All good
Stayed 6 nights in Apr 2025

8/10

Not really upscale as they claim it. But its ok.
Stayed 4 nights in Jan 2025

10/10

Comfortable room and well located
Stayed 4 nights in Mar 2023

10/10

Excellent service
Stayed 1 night in Jul 2022

2/10

The management is rude Saniyah and Egyptian guy front desk. I have booked three times...meaning i get three reviews..be smart people...be nice to eveyone..because your reviews matter. Have respect for your guest.

8/10

Dear Santish, I just wanted to provide some feedback on my recent stay at CityMax Business Bay. Overall, I had a great experience at the hotel, with comfortable accommodations and friendly staff. However, I do have a small suggestion for improvement. As a British customer who enjoys a traditional cup of tea, I was disappointed to see that the room only had powdered milk available. Many British tea drinkers prefer to use fresh milk in their tea, as it provides a richer and creamier taste. I would recommend providing small cartons of fresh milk in the rooms for guests who prefer this option. I did, of course, ask for non powdered milk on no less than 3 occasions to 3 different people and they all said politely that it was not possible for me to have any. I hope you will consider this feedback for future guests, as it would greatly enhance the tea-drinking experience for British customers staying at CityMax Business Bay. Thank you for your attention to this matter.
Stayed 2 nights in Mar 2024

2/10

The management is rude Saniyah Shaikh. I called and she had terrible listening skills and when asked a question instead of answering she asked another question. The feont desk staff rude. I pay tourism fee by credit card. Even after the see a booking..the will harass over and over for 30 dirham fee as if im running away when im staying here. The front desk Egyptian guy. Constantly harassing for tourism fee even after it was paid. These people have no customer service skill. Im not sure of they are just rude or racist. Either way. I wont be back.

10/10

The staff was amazing. The service was above and beyond. I will definitely stay there again. The pool, gym, room 10/10
Stayed 1 night in May 2025

10/10

Stayed 4 nights in Mar 2025

2/10

Stayed 4 nights in Feb 2025

8/10

Gutes Business Hotel mit angemessenem Service. Das Badezimmer hätte etwas sauberer sein können.
Stayed 1 night in Feb 2025

10/10

スタッフの対応も良く、ホテルもダウンタウンにアクセスしやすいです。
Stayed 1 night in Dec 2023

8/10

Stayed 3 nights in Dec 2023

10/10

Séjour bien passé. Hôtel bon rapport qualité/prix
Stayed 4 nights in Apr 2023

8/10

Stayed 1 night in Apr 2023

10/10

Stayed 3 nights in Mar 2023

4/10

Camera sporca, biancheria da letto macchiata, non lo consiglio
Stayed 1 night in Nov 2022

10/10

Stayed 12 nights in Jul 2022

8/10

Stayed 1 night in Jun 2022