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Citymax Hotel Business Bay

Property class: 4

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Photo gallery for Citymax Hotel Business Bay

A bar area with a long counter, multiple hanging pendant lights, and a brick wall backdrop. - Citymax Hotel Business Bay (Dubai)
A modern hotel room with a large bed, a desk, a chair, and a painting of a sunset over the ocean. - Citymax Hotel Business Bay (Dubai)
A hotel lobby with seating areas, a reception desk, and a large window. - Citymax Hotel Business Bay (Dubai)
A spacious café with exposed brick walls, modern seating, and a staircase leading to an upper level. - Citymax Hotel Business Bay (Dubai)
A modern high-rise hotel with a prominent 'CityMax' sign, surrounded by lush greenery and other high-rise buildings. - Citymax Hotel Business Bay (Dubai)
Located close to Dubai Fountain and Dubai Mall, Citymax Hotel Business Bay provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

A modern hotel room with a large bed, a desk, a chair, and a painting of a sunset over the ocean.

Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

A modern hotel room with a large bed, a desk, a chair, and a painting of a sunset over the ocean.

Family Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Inter-connecting Room - includes 20% off Food & Beverage (excluding in-room dinning)

A modern hotel room with two beds, a desk, a chair, and a large window with a city view.

Family Inter-connecting Room - includes 20% off Food & Beverage (excluding in-room dinning)

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

A modern hotel room with a large bed, a desk, a chair, a TV, and a painting of a sunset.

Executive Double Room - includes 20% off Food & Beverage (excluding in-room dinning)

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room - includes 20% off Food & Beverage (excluding in-room dinning)

A modern hotel room with two beds, a desk, a chair, and a large window with a city view.

Twin Room - includes 20% off Food & Beverage (excluding in-room dinning)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

A modern hotel room with a large bed, a sofa, a small table, and a city view.

Executive Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

A modern hotel room with a large bed, a desk, a chair, a TV, and a painting of a sunset.

Executive Suite

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Double Room

A hotel lobby with seating areas, a reception desk, and a large window.

Double Room

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Suite

A modern hotel room with a large bed, a sofa, an orange armchair, and a small table. There is a mirror, a nightstand, and a window.

Family Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Interconnecting Room Non smoking

A modern hotel room with a large bed, a desk, a chair, a TV, and a city view.

Family Interconnecting Room Non smoking

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Located in Downtown Dubai, a neighborhood in Dubai, Citymax Hotel Business Bay is near a metro station. Dubai Mall and City Centre Deira are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Dubai Aquarium & Underwater Zoo. Dubai Fountain and Burj Khalifa are two other places to visit that come recommended. Visit our Dubai travel guide
Map
Al Khaleej Al Tejari 2 St, Dubai, Dubai

What's nearby

  • A nighttime cityscape with a bridge and a water feature with purple lighting.
    Dubai Water Canal
    4 min walk - 0.3 miles
  • A cityscape with modern skyscrapers, a river, and a sunset sky.
    O-14 Tower
    12 min walk - 0.7 miles
  • A multi-level shopping mall with a glass ceiling, featuring stores like 'Galeries Lafayette' and 'GEOX'.
    Dubai Mall
    3 min drive - 1.9 miles
  • The Burj Khalifa, a tall skyscraper, surrounded by modern buildings and a bridge over a turquoise pool.
    Burj Khalifa
    5 min drive - 2.3 miles
  • Godolphin's Al Quoz Stables
    2 min drive - 1.1 miles

Getting around

  • Business Bay Station
    4 min drive
  • Dubai Intl. Airport (DXB)
    21 min drive

Restaurants

  • Loop Dubai
    5 min drive
  • Occo
    12 min walk
  • Kimi
    4 min drive
  • Anbar Restaurant & Cafe
    11 min walk
  • Katsuya
    13 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 30 for adults and AED 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 30 for adults and AED 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property Registration Number 801459

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Citymax Hotel Business Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Citymax Hotel Business Bay?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Citymax Hotel Business Bay?

Check-out is at noon.

Where is Citymax Hotel Business Bay located?

Located in Downtown Dubai, this hotel is 2.7 mi (4.3 km) from Burj Khalifa and within 6 mi (10 km) of Dubai Fountain and Dubai Mall. Dubai Aquarium & Underwater Zoo and Dubai World Trade Centre are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Citymax Hotel Business Bay Reviews

8.8

Excellent

8.6

Cleanliness

8.4

Amenities

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 90 out of 143 reviews
Rating 8 - Good. 31 out of 143 reviews
Rating 6 - Okay. 7 out of 143 reviews
Rating 4 - Poor. 8 out of 143 reviews
Rating 2 - Terrible. 7 out of 143 reviews

Reviews

Verified review

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location in Business Bay. Easy to take a taxi from location. All staff were very friendly and helpful. Room was very nice and clean.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the restaurant/bar were great. Good overall stay.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Fatmata

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and nice. The staff were very friendly. They let me check in before 2pm which was a plus. I will recommend.
Stayed 3 nights in Nov 2025
Verified review

4/10 Poor

Debra Myra

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly however the breakfast is horrible, the hotel is definitely a three star not four.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

SAID

Liked: Cleanliness, staff & service
Good place , Thanks for staff
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Ikram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained hotel. Friendly staff. Impressive customer service.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Ajuk

Liked: Amenities
Unique location
Stayed 4 nights in Apr 2025
Verified review

8/10 Good

fatih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pizza was really good. Staff is helpful. It was not expensive and not cheap . They can use some better and more good quality towels . For one night stay it was normal . Sympathic and clean hotel
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Zain

Liked: Cleanliness, amenities, property conditions & facilities
Staff is courtious
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Funky

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. The service was above and beyond. I will definitely stay there again. The pool, gym, room 10/10
Stayed 1 night in May 2025
Verified review

8/10 Good

SVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally, thebhotel is in the best location, only the rooms are a bit in cheap condition for a 4* hotel in a vibrant city like Dubai. However, the staff is generally very professional and polite, with only one minor point: the room's relatively low status.
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Nallayen

Liked: Cleanliness, staff & service, property conditions & facilities
Good service. Courteous staff
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in the Business Bay area..just 7 mins taxi to the Dubai mall and Burj Kalifa. Citymax Business Bay offers great value for a very comfortable stay. Rooms are quiet with comfortable beds. Full breakfast offerings and very helpful staff. Onsite offers Sports bar, Asian restaurant, and 24hr coffee and snack area on ground floor. Rooftop pool...what else do you need? Great value stay.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Lucyann Snyder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good place to stay with a variety of restaurants, taxi pick up, and the staff was polite and helpful. There is a small supermarket directly across the street which was convenient. The one issue is the very small and crowded breakfast room. Food was not laid out logically, with bread at one end and the toaster at the other. People were constantly bumping into each other as they tried to select their food from the buffet.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a standard double bed room and there was an issue with our bathroom. We spoke with the reception, they were very helpful. They apologised for the invonvinence and gone beyond and over and upgraded our room to a huge family suite. The staff and management were very friendly, breakfast buffet was very good for the price as well.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

KFM

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are nice and friendly, the evening shift of valet parking guy were polit person. But the security guard at night shift has to improve the way of talking with guest, not polit and professional
Stayed 5 nights in Mar 2025
Verified review

8/10 Good

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear Santish, I just wanted to provide some feedback on my recent stay at CityMax Business Bay. Overall, I had a great experience at the hotel, with comfortable accommodations and friendly staff. However, I do have a small suggestion for improvement. As a British customer who enjoys a traditional cup of tea, I was disappointed to see that the room only had powdered milk available. Many British tea drinkers prefer to use fresh milk in their tea, as it provides a richer and creamier taste. I would recommend providing small cartons of fresh milk in the rooms for guests who prefer this option. I did, of course, ask for non powdered milk on no less than 3 occasions to 3 different people and they all said politely that it was not possible for me to have any. I hope you will consider this feedback for future guests, as it would greatly enhance the tea-drinking experience for British customers staying at CityMax Business Bay. Thank you for your attention to this matter.
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Anup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All well
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

VENKAT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more staff to manage guests
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Roland

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jagvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Staff was so kind and welcoming.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

R

Liked: Cleanliness, staff & service, amenities
Room clean, check in smooth and staff very helpful
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Abed Elmonem

Disliked: Staff & service
Rooms no clean Staff not welcome face
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Abed

Disliked: Cleanliness
Cleaning in the room is bad The air condition with nousy voice The staff withowet welcom look or asmile
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mohammad

Liked: Amenities
very nice
Stayed 3 nights in Jan 2026