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Citymax Hotel Al Barsha

3.0 star property
Hotel with free parking, near Mall of the Emirates

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Outdoor pool
Restaurant
1 bedroom, in-room safe, desk, laptop workspace
Reception
Twin Room with 20% off F&B | 1 bedroom, in-room safe, desk, laptop workspace

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Housekeeping
  • Gym

Room options

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Showing 3 of 3 rooms

View all photos for Family Room with 20% off F&B

1 bedroom, in-room safe, desk, laptop workspace

Family Room with 20% off F&B

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Rainfall showerhead
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Trundle Bed

View all photos for Double Room with 20% off F&B

1 bedroom, in-room safe, desk, laptop workspace

Double Room with 20% off F&B

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Rainfall showerhead
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room with 20% off F&B

Twin Room with 20% off F&B | 1 bedroom, in-room safe, desk, laptop workspace

Twin Room with 20% off F&B

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Rainfall showerhead
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

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Rooftop pool

Citymax Hotel Al Barsha at the Mall

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Citymax Hotel Al Barsha at the Mall

About the neighborhood

Map
Plot no 3731298, Al Barsha Rd, Dubai, Dubai

What's nearby

  • Mall of the Emirates - 8 min walk - 0.5 miles
  • Ski Dubai - 8 min walk - 0.5 miles
  • Souk Madinat Jumeirah - 3 min drive - 2.3 miles
  • Wild Wadi Water Park - 4 min drive - 2.5 miles
  • Burj Al Arab - 5 min drive - 2.8 miles

Getting around

  • Mall of the Emirates Station - 14 min walk
  • Dubai Intl. Airport (DXB) - 28 min drive

Restaurants

  • ‪الامور اكسبرس - ‬4 min walk
  • ‪Red Tomato Pizza Restaurant - ‬3 min walk
  • ‪ستاربكس - ‬2 min walk
  • ‪Masmat Baha - ‬4 min walk
  • ‪Grand Abu Shakra Restaurant - ‬1 min walk

About this property

Citymax Hotel Al Barsha

Hotel near Mall of the Emirates
Ski Dubai is located near Citymax Hotel Al Barsha, which provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at City Cafe, the on-site restaurant. In addition to a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), luggage storage, and a front-desk safe
  • A 24-hour front desk, multilingual staff, and an elevator
Room features
All 120 rooms boast comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Rainfall showers, tubs or showers, and free toiletries
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Arabic, Bulgarian, English, Filipino, French, Hindi, Russian, Turkish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 44 for adults and AED 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • City Cafe

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch LCD TV
  • MP3 dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 44 for adults and AED 22 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Citymax Hotel
Citymax Al Barsha
Citymax
Citymax Hotel Al Barsha Hotel
Citymax Hotel Al Barsha Dubai
Citymax Hotel Al Barsha Hotel Dubai

Frequently asked questions

Does Citymax Hotel Al Barsha have a pool?

Yes, this property has an outdoor pool.

Is Citymax Hotel Al Barsha pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citymax Hotel Al Barsha?

Self parking is free at this property.

What time is check-in at Citymax Hotel Al Barsha?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Citymax Hotel Al Barsha?

Check-out is at noon.

Where is Citymax Hotel Al Barsha located?

Located in Al Barsha, this hotel is within 1 mi (2 km) of Ski Dubai and Mall of the Emirates. Burj Al Arab is 2.5 mi (4 km) away. Mall of the Emirates Station is 14 minutes by foot and Mashreq Metro Station is 21 minutes.

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Citymax Hotel Al Barsha Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 26 out of 58 reviews
Rating 8 - Good. 15 out of 58 reviews
Rating 6 - Okay. 12 out of 58 reviews
Rating 4 - Poor. 3 out of 58 reviews
Rating 2 - Terrible. 2 out of 58 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hussein

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Stayed 8 nights in May 2025

10/10 Excellent

Matt

Liked: Cleanliness, amenities, property conditions & facilities
Nice property, friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

Hussein

Liked: Cleanliness, amenities, property conditions & facilities
Good plave
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Citimax does what it says it does

Clean, modern well lit room. Hotel was efficiently run. Good value for money.
Stayed 1 night in Feb 2025

6/10 Okay

Mahmoud

Liked: Cleanliness, staff & service
.
Stayed 7 nights in Feb 2025

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

It was nice to stay in the hotel.Neighborhood was also pleasant
Stayed 1 night in Dec 2020

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value deal, friendly staff, nice quite pub with good food and beer
Stayed 6 nights in Jan 2021

10/10 Excellent

z

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel for a weekend / quick stay

Excellent stay and fantastic service . A big Thankyou to Manmeet working on reception desk as he was very helpful, welcoming and went above and beyond his job! Definitely recommend this hotel . A big Thankyou to James as welll! What wonderful staff this hotel has.
Stayed 1 night in Apr 2019

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, room comfort

Miss Aishakor is the best

Miss Aishakor is amazing ! She take care of you and follow until its done !
Stayed 7 nights in Oct 2020

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay..

It was pleasant stay, Everything was neat and tidy. The bed was comfortable, so was the amenities. 3-4 mins from Mall of Emirates. My only problem was how the water spilled out from the shower into bathroom floor. The staff at the receptions was very kind and polite during checkin and checkout, I believe one one them was marylyn. The price paid is fantastic considering the vicinity.
Stayed 1 night in Nov 2020

4/10 Poor

Verified traveler

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I booked a non smoking room yet the air coming into my room from the ventilation system was full of cigarette smoke smell every night all night, i suffocated
Stayed 4 nights in Mar 2021

2/10 Terrible

Mohammed taif

Disliked: Cleanliness, staff & service, room comfort

I will never come back to this horrible hotel

Where to start? I made a mistake while booking so I had to book 2 days and I arrived 1 day in advance so I had to book with them directly. Checking-in process was ok, the room was full of smoke like someone has just left the room. The bed wasn’t good and comfy at all I woke up with pain in my back. The buffet was ok but the waiter kept on asking to put the mask on(bar the foreign people of course l!!) My friend showed up at my room to say hello and the security guy (African guy) acted like he was undercover mafia at the left with us as later on the recipient called to tell me that you brought someone at your room send him back and ask him to present his ID lol what a joke! OTHER INCIDENT! When I asked for disposable cutlery and they asked me to pay 10 dirhams for deposit hahah. Overall, l will never come back to this hotel please seek other options around the area cause it’s really good. Terrible experience as the whole hotel was running by unprofessional and unqualified bunch of people.
Stayed 2 nights in Jul 2022

8/10 Good

Hans Rudolf

Stayed 5 nights in May 2025

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel!

Hotel novo, super limpo, com colaboradores muito educados e simpáticos. Café da manhã excelente! Quarto ótimo , e a localização dez!!! Fica a poucos metros do Mall of Emirates que tem tudo! Os ônibus hop on hop off tem ponto no estacionamento do Mall...outras linhas de ônibus que levam por exemplo ao Miracle Garden e ao Global Village partem de frente ao mall também, linhas 105 e 106 respectivamente.Foi tudo maravilhoso e recomendamos este hotel!
Stayed 3 nights in Feb 2025

8/10 Good

MEHMET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kannan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2023

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023

8/10 Good

Maina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Sofiane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2021

6/10 Okay

Joseph

Liked: Cleanliness

Bad service, not homest

I lost my usb hub .i called them and talked tk receotiin because I'm sure i forgot it there . And i told them to call me back but nobody called me back !
Stayed 2 nights in Oct 2020

6/10 Okay

Jido

Stayed 6 nights in Oct 2020

6/10 Okay

Sarah, Southampton

Liked: Cleanliness, amenities, property conditions & facilities
The rooms and beds were very comfortable and the hotel is very close to the Mall of the Emirates which is great, it literally takes 5 minutes to walk there. The reason I marked it down was that it's very close to another Citymax Hotel but has a weird address which appears to very hard for taxis to find which is annoying, it really needs to do something about that. Also when we were leaving I specifically requested a Dubai state metered taxi and they got me yet another rip-off taxi cab who I assume they get paid for using - not acceptable and why I probably would not stay there again.
Stayed 1 night in Feb 2020

10/10 Excellent

yasumori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Idris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best of the best! Loved my stay!

City max Al Barsha is a gem right in the centre of Al Barsha, having nice restaurants, grocery stores nearby and above all the Mall of Emirates is just a 5 minute walk. The hotel staff is excellent and the rooms are spacious and in immaculate condition. The breakfast has many choices and the quality of food is very good. I loved my stay here and I would surely recommend anyone visiting Dubai to stay here. You will not be disappointed for sure.
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Séjour très décevant. Nous avons dut changé trois fois de chambres... des problèmes dut aux bruits des portes mal insonorisés et des pannes de plomberie qui nous empêcher de dormir. Nous avons même était transféré dans l'autre hôtel de la chaîne, et même dans celui-ci, les deux derniers jours, nous n'avions plus accès à l'eau chaude en fin d'après-midi...
Stayed 11 nights in Feb 2020