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City Stay Grand Hotel Apartments

Guests find a stylish retreat just steps from Ski Dubai's slopes and Mall of Emirates shopping, with attentive staff ready to enhance their stay

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Photo gallery for City Stay Grand Hotel Apartments

Front of property - City Stay Grand Hotel Apartments (Dubai)
Interior entrance - City Stay Grand Hotel Apartments (Dubai)
Apartment | Living area | 32-inch LCD TV with satellite channels, TV - City Stay Grand Hotel Apartments (Dubai)
Gym - City Stay Grand Hotel Apartments (Dubai)
Apartment | Living area | 32-inch LCD TV with satellite channels, TV - City Stay Grand Hotel Apartments (Dubai)
City Stay Grand Hotel Apartments offers a peaceful haven in central Dubai. Relax in the steam room after a busy day and enjoy free WiFi. Conveniently located near Mall of the Emirates, the hotel also provides helpful luggage storage and knowledgeable concierge services.

Reviews

6.4 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Studio

In-room safe, desk, soundproofing, iron/ironing board

Classic Studio

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Bathroom | Bathtub, free toiletries, hair dryer, bathrobes

Deluxe Studio

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Apartment

In-room safe, desk, soundproofing, iron/ironing board

Family Apartment

  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment

Full-size fridge

Apartment

  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Al Barsha, a neighborhood in Dubai, is home to City Stay Grand Hotel Apartments. Mall of the Emirates and Souk Madinat Jumeirah are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Marina Beach and Dubai Creek. Wild Wadi Water Park and Aquaventure are not to be missed. Visit our Dubai travel guide
Map
11th B Street, Al Barsha, Dubai, Dubai, 00000

What's nearby

  • Mall of the Emirates
    Mall of the Emirates
    12 min walk - 0.7 miles
  • Ski Dubai
    Ski Dubai
    12 min walk - 0.7 miles
  • The Biltmore Spa
    15 min walk - 0.8 miles
  • Al Barsha Pond Park
    19 min walk - 1.0 mile
  • Fatima Abdullah Mohammed Rasheed Mosque
    19 min walk - 1.1 miles

Getting around

  • Mall of the Emirates Station
    16 min walk
  • Dubai Intl. Airport (DXB)
    28 min drive

Restaurants

  • Bougee Lounge
    6 min walk
  • Sarvana Bhavan
    5 min walk
  • Pizza king
    4 min walk
  • The Huddle Sports Bar & Grill
    5 min walk
  • Chops N Hopes
    3 min walk

About this property

City Stay Grand Hotel Apartments

Hotel near Mall of the Emirates
City Stay Grand Hotel Apartments provides a steam room and more. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • A porter/bellhop, concierge services, and luggage storage
  • A 24-hour front desk
Room features
All 60 rooms feature comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathtubs, free toiletries, and hair dryers
  • 32-inch LCD TVs with satellite channels
  • Full-sized refrigerators/freezers, daily housekeeping, and desks

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  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Free covered self parking on site

Things to do

  • Steam room

Family friendly

  • In-room full-sized refrigerator/freezer
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Full-sized refrigerator/freezer

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 714008

We should mention

This property does not have elevators

Frequently asked questions

Is City Stay Grand Hotel Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at City Stay Grand Hotel Apartments?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at City Stay Grand Hotel Apartments?

Check-out is at noon.

Where is City Stay Grand Hotel Apartments located?

Located in Al Barsha, this hotel is within a 15-minute walk of Fatima Abdullah Mohammed Rasheed Mosque and Mall of the Emirates. Burj Al Arab is 2.6 mi (4.2 km) away. Mall of the Emirates Station is 16 minutes by foot and Mashreq Metro Station is 18 minutes.

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Reviews

City Stay Grand Hotel Apartments Reviews

6.4

6.6

Cleanliness

6.0

Amenities

7.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 2 out of 9 reviews
Rating 8 - Good. 3 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 2 out of 9 reviews
Rating 2 - Terrible. 2 out of 9 reviews

Reviews

Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Rooms require refurbishing, bathroom sink was not working, shower water was coming out to the open area and it was not ideal situation, at a same price we found Hilton with better service and standard
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

Texan

Disliked: Cleanliness, property conditions & facilities
Not all the stuff is friendly
Stayed 7 nights in Jan 2023
Verified

4/10 Poor

Jean-Fabrice

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I will start with what I liked : they have good blackout curtains that really block sun lights. And the staff was respectful and nice. That's all. What I didn't like is : rooms that I stayed in were dirty. I had to change rooms during my stay. The first one was really gross, especially the bathroom. I saw cockroaches in the room. When I got there, there was leftover food in the fridge, which means that they didn't clean thoroughly after the previous guess. And after 2 nights, I just couldn't take it anymore and I asked for another room. The 2nd room was cleaner, but the faucet in the bathroom leaked water, so it was unusable. Plus there was a constant loud noise coming from another room 24/7 (I don't know what it was exactly) that made it impossible to fall asleep. I had to use earplugs and even then, it was tough. One day I wanted to do laundry. And the washing machine was like a jet engine. It was so loud and vibrating so strongly that I had to leave the room and come back later. And guess what, when I came back after a whole day out, I realized that the cycle had failed and the machine was displaying an error message. So my clothes were still dirty and soaked. The hotel itself had a weird smell. And they know it, so they have this very strong scent in the ventilation system to cover it but it was not good. In short, this was the worst experience I've ever had in a hotel, and I cannot recommend this place to anybody.
Verified

10/10 Excellent

Adheed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Anbefales

Vi leide en leilighet på hotellet for en natt, og den var rent og stille. Takk til hotellpersonalet for god mottakelse og service.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LIMPIEZA EN TU CUARTO

En general bien el personal muy amable y siempre atendían con esmero nuestro requerimiento. Nos percatamos que si no dejabas la llave del cuarto no hacían la limpieza. Por ejemplo las tasas no te las cambiaban y se quedaban sucias entonces tenias que hablar para que sucediera.
Stayed 4 nights in Oct 2022
Verified

8/10 Good

György

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

barátokkal Dubajban

Kiváló hotel. Sajnos reggeli nem volt, ettől függetlenül a Hotel rendben van. Kellően tiszta. A személyzet segítőkész. Nagyon jó helyen van. 5 perc kb a Ski Dubai és attól kb 3 perc a metró. Nagyon jó választás.
Stayed 4 nights in Oct 2022
Verified

8/10 Good

Shah

Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Nafisah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025
Verified

2/10 Terrible

attia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024