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Carlton Tower Hotel

4.0 star property
Waterfront hotel with 2 restaurants and a nightclub

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Photo gallery for Carlton Tower Hotel

Pool
Minibar, in-room safe, individually decorated, individually furnished
Reception
Exterior
Junior Suite | Minibar, in-room safe, individually decorated, individually furnished

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Housekeeping
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room (Creek View)

Deluxe Room (Creek View) | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room (Creek View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Private bathroom
Bidet
  • Canal view
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Separate bedroom
Blackout drapes/curtains
Bidet
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite Creek View

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite Creek View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
  • Canal view
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Deluxe Twin Room With City View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Twin Room With City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Budget Single Room

Minibar, in-room safe, individually decorated, individually furnished

Budget Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite With City View

Living area | 24-inch TV with cable channels

Junior Suite With City View

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room Creek View

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room Creek View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Twin Room Creek View

  • Sleeps 2
  • 2 Twin Beds

Junior Suite Creek View

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room City View

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Baniyas Street, near to Deira Twin Towers, Dubai, 1955

What's nearby

  • Naif Souq - 6 min walk - 0.4 miles
  • Al Ghurair Centre - 12 min walk - 0.7 miles
  • Gold Souk - 12 min walk - 0.7 miles
  • Dubai Cruise Terminal - 4 min drive - 2.1 miles
  • BurJuman Mall - 5 min drive - 2.3 miles

Getting around

  • Baniyas Square Station - 6 min walk
  • Dubai Intl. Airport (DXB) - 13 min drive

Restaurants

  • ‪ماكدونالدز - ‬5 min walk
  • ‪Cando Restaurant - ‬4 min walk
  • ‪Tavolino Grill House - ‬3 min walk
  • ‪Danial Restaurant - ‬2 min walk
  • ‪Fast Meal resturant - ‬6 min walk

About this property

Carlton Tower Hotel

Upscale hotel near Gold Souk
Take advantage of a nightclub, a poolside bar, and a terrace at Carlton Tower Hotel. For some rest and relaxation, visit the sauna or steam room, and indulge in a Thai massage, a manicure/pedicure, or a body scrub. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
You'll also find perks like:
  • Outdoor pool access nearby with sun loungers
  • Buffet breakfast (surcharge), a free shopping center shuttle, and babysitting (surcharge)
  • A 24-hour front desk, meeting rooms, and luggage storage
  • Multilingual staff, free newspapers, and a banquet hall
Room features
All 158 individually furnished rooms have perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 24-inch TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Arabic, English, Filipino, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 68 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Arbat
  • Cafe De Creek
  • La Marguerite

Things to do

  • Gym
  • Nightclub
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On the waterfront
  • Pool loungers
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Manicures/pedicures
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 157 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 1000 per stay
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 68 per person
  • Airport shuttle fee: AED 105 per room (one-way)
  • Rollaway bed fee: AED 157 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Carlton Hotel Tower
Carlton Tower
Carlton Tower Dubai
Carlton Tower Hotel
Carlton Tower Hotel Dubai
Hotel Carlton Tower
Carlton Tower Hotel Dubai
Carlton Tower Hotel Hotel
Carlton Tower Hotel Dubai
Carlton Tower Hotel Hotel Dubai

Frequently asked questions

Does Carlton Tower Hotel have a pool?

Yes, this property has outdoor pool access.

Is Carlton Tower Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Carlton Tower Hotel?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Carlton Tower Hotel?

Check-out is at 12:30 PM.

Does Carlton Tower Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AED 105 per room applies.

Where is Carlton Tower Hotel located?

Located in Deira, this hotel is within a 15-minute walk of Deira Twin Towers Shopping Centre and Gold Souk. Dubai Cruise Terminal and Dubai Creek are also within 3 mi (5 km). Baniyas Square Station is 6 minutes by foot and Union Station is 11 minutes.

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Carlton Tower Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 172 out of 619 reviews
Rating 8 - Good. 217 out of 619 reviews
Rating 6 - Okay. 128 out of 619 reviews
Rating 4 - Poor. 59 out of 619 reviews
Rating 2 - Terrible. 43 out of 619 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10

Stayed here 5 times now the location for me is perfect next to a metro station and loads of local food places hotel is clean and staff friendly
Stayed 5 nights in Dec 2024

2/10

Terrible Reception
Stayed 2 nights in Apr 2025

6/10

Was told I was getting an upgrade on my room as CB I was told to wait on checkin. At the end I was not given an upgrade. Other than that, service was good.
Stayed 4 nights in Apr 2025

6/10

Perfect location to explore the old city and creek area.
Stayed 2 nights in Dec 2022

6/10

Good for the price
Stayed 2 nights in Aug 2024

10/10

I had a wonderful stay. The hotel suite had a nice view of the creek. Room was spacious and nicely decorated. Staff were friendly. Short walk to metro, food, old souq and many historical places. I would recommend it.
Stayed 3 nights in Feb 2024

10/10

this is a wonderful place close to everywhere and the door man is very nice all of them. Thank you so much for everything.
Stayed 1 night in Feb 2024

4/10

I was there for 4 night Not hot water, very bad internet, no water in the pool
Stayed 4 nights in Sep 2024

6/10

Easy for commute
Stayed 7 nights in Feb 2024

4/10

Staff was really great. The property is very old and sad.
Stayed 2 nights in Nov 2023

10/10

That stuff is very nice. Specially, the bell man. Jawed is very helpful.
Stayed 1 night in Feb 2024

10/10

Very good
Stayed 3 nights in Sep 2023

4/10

Walls are very thin you can hear everything the person next door is doing. My room smelt like musty cigarettes. Theres a nightclub connected to the hotel that blasts music all night on the weekend. When I arrived to the hotel the staff tried to tell me my Expedia booking confirmation was not valid and did not exist. I showed staff my confirmation from Expedia and they stated that since it is a third party they do not recognize it. I had to get in contact with Expedia while in Dubai and get this sorted which took over an hour.
Stayed 3 nights in Jan 2025

6/10

Staff were polite and available for needs throughout stay. Room was just okay, nothing to shout about or complain too much about. One niggle was that we booked the deluxe city view room for two adults and two kids under 5 but the room only had one super king size bed in it
Stayed 7 nights in Aug 2023

2/10

Front desk don't know how to talk to guest .No car parking at all club gards are running the hotel air conditioner dose not work and so so.
Stayed 2 nights in Aug 2024

6/10

Poor
Stayed 2 nights in May 2023

8/10

Ok
Stayed 1 night in May 2023

2/10

fridge bar our of use inside the tea maker rusted old furniture no recomend it

4/10

Disappointing, extra money poor service

4/10

The Aircondition in the allotted rooms was not working, Inspite of reporting the Refrigerator condition , the replaced Mini Refrigerators are not working while the rooms were not vacuumed before giving to us. The windows were not cleaned and very dusty! On top of all these, we requested upfront cancellation of one of the rooms for 1 day which was approved by Hotels.com and sent me an email while the Carlton hotel reception did not refund the amount saying the Reservation team did it approval the cancellation. Strongly recommend not to book this hotel due to the condition.
Stayed 5 nights in Nov 2021

10/10

朝食も美味しくスタッフも対応が良かったです。 ありがとうございました。 また宿泊させていただきます。
Stayed 2 nights in Apr 2025

8/10

Stayed 3 nights in Feb 2025

6/10

Wir haben ein Raucher Zimmer bekommen,ohne gefragt zu werden.Wir konnten erst am nächsten Tag das Zimmer und due Etage tsuschen,trotzdem kriegt man diesen Geruch nicht weg.
Stayed 7 nights in Feb 2025

10/10

Stayed 1 night in Jan 2025

8/10

Stayed 3 nights in Jan 2025