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Andaz Family Suites by Hyatt - Palm Jumeirah

5.0 star property

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Outdoor pool, open 8:30 AM to 8:00 PM, free cabanas, pool umbrellas - Andaz Family Suites by Hyatt - Palm Jumeirah (Dubai)
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Outdoor pool, open 8:30 AM to 8:00 PM, free cabanas, pool umbrellas - Andaz Family Suites by Hyatt - Palm Jumeirah (Dubai)
4 restaurants, breakfast, lunch, dinner served; international cuisine - Andaz Family Suites by Hyatt - Palm Jumeirah (Dubai)
Daily buffet breakfast (AED 160 per person) - Andaz Family Suites by Hyatt - Palm Jumeirah (Dubai)
Dubai Marina's luxury takes shape at Andaz by Hyatt – Palm Jumeirah Residences. Guests enjoy the private beach or book Thai massages at the spa. The property offers rooftop views and international cuisine across three restaurants, with a coffee shop nearby.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

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Showing 6 of 6 rooms

View all photos for Andaz Family Studio

Andaz Family Studio | Premium bedding, in-room safe, individually furnished, desk

Andaz Family Studio

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Family Suite with Kitchen

One Bedroom Family Suite with Kitchen | Living area | Flat-screen TV

One Bedroom Family Suite with Kitchen

  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Family Suite with Kitchen

Two Bedroom Family Suite with Kitchen | Living area | Flat-screen TV

Two Bedroom Family Suite with Kitchen

  • 137 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One Bedroom Family Suite With Kitchen

Premium bedding, in-room safe, individually furnished, desk

One Bedroom Family Suite With Kitchen

  • Sleeps 3

View all photos for Andaz Family Studio

Premium bedding, in-room safe, individually furnished, desk

Andaz Family Studio

  • Sleeps 2

View all photos for Two Bedroom Family Suite With Kitchen

Premium bedding, in-room safe, individually furnished, desk

Two Bedroom Family Suite With Kitchen

  • Sleeps 4

About the neighborhood

Located in Palm Jumeirah, a neighborhood in Dubai, Andaz Family Suites by Hyatt - Palm Jumeirah is near the airport and on a private beach. Mall of the Emirates and Dubai Marina Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaventure and Wild Wadi Water Park. Looking to enjoy an event or a game while in town? See what's happening at Dubai International Stadium or Dubai Autodrome. Visit our Dubai travel guide
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Map
Palm Jumeirah, Dubai, Dubai

What's nearby

  • Palm Jumeirah Mall
    1 min walk - 0.1 miles
  • AURA SKYPOOL Dubai
    4 min walk - 0.3 miles
  • The View at The Palm
    4 min walk - 0.3 miles
  • Palm West Beach
    11 min walk - 0.6 miles
  • The Pointe
    3 min drive - 1.5 miles

Getting around

  • Nakheel Mall Station
    5 min walk
  • Dubai Intl. Airport (DXB)
    31 min drive

Restaurants

  • Cou Cou Rooftop
    12 min walk
  • Gatsby
    4 min walk
  • SUSHISAMBA
    13 min walk
  • La Romana
    12 min walk
  • Bateel بتيل Cafe
    13 min walk

About this property

Andaz Family Suites by Hyatt - Palm Jumeirah

Catch some rays on Andaz Family Suites by Hyatt - Palm Jumeirah's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the aparthotel's 4 restaurants. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Conveniences include a dining area and a coffee/tea maker, and guests will appreciate thoughtful touches like bathrobes and slippers. Weekly housekeeping is available.
Andaz Family Suites by Hyatt - Palm Jumeirah offers 116 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodations at this 5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Dubai aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

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Exterior
Sofitel Dubai The Palm Resort & Spa
Palm Jumeirah
  • On private beach
  • Pool
  • Spa
  • Kids pool
9.2 out of 10, Wonderful, 1,280 reviews
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Property amenities

Beach

  • On a private white sand beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Free pool cabanas
  • Full-service spa
  • Hot stone massages
  • Lifeguards
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room
  • Swedish massages
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool
  • Free crib

Restaurants on site

  • Andaz x Mokha 1450 Lounge
  • La Coco Social
  • Le Petit Chef
  • The Locale
  • The Magic Table

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Ice maker
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: AED 100 for adults and AED 50 for children
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Room service (24 hours)
  • Snack bar/deli

Bedrooms

  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Window screens

Entertainment

  • Flat-screen TV with cable/satellite channels
  • TV in common areas

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 4 meeting rooms
  • Business center
  • Conference center
  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Electrical adapters
  • Free bottled water
  • Gift shop/newsstand
  • Grocery/convenience store
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Beach volleyball
  • Children's pool
  • Gym
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 100% renewable energy
  • 116 units
  • 15 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Grey water recycling system
  • Individual furnishings
  • Living plant wall
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: AED 1750
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 100 for adults and AED 50 for children
  • Airport shuttle fee: AED 550 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 1336625

We should mention

Pool access available from 8:30 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Andaz Dubai The Palm Residences
Andaz by Hyatt – Palm Jumeirah Residences
Andaz Family Suites by Hyatt - Palm Jumeirah Dubai
Andaz Family Suites by Hyatt - Palm Jumeirah Aparthotel
Andaz Family Suites by Hyatt - Palm Jumeirah Aparthotel Dubai

Frequently asked questions

Does Andaz Family Suites by Hyatt - Palm Jumeirah have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:30 AM–8:00 PM.

Is Andaz Family Suites by Hyatt - Palm Jumeirah pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Andaz Family Suites by Hyatt - Palm Jumeirah?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Andaz Family Suites by Hyatt - Palm Jumeirah?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Andaz Family Suites by Hyatt - Palm Jumeirah provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 550 per vehicle applies.

Where is Andaz Family Suites by Hyatt - Palm Jumeirah located?

Nestled on the beach, this Palm Jumeirah aparthotel is within a 15-minute walk of Palm Jumeirah Mall, Palm West Beach, and The View at The Palm. Al Sufouh Beach and The Pointe are also within 3 mi (5 km). Nakheel Mall Station is 5 minutes by foot and Al Ittihad Park Station is 9 minutes.

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Reviews

Andaz Family Suites by Hyatt - Palm Jumeirah Reviews

9.2

Wonderful

9.2

Cleanliness

8.8

Amenities

7.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 26 out of 34 reviews
Rating 8 - Good. 3 out of 34 reviews
Rating 6 - Okay. 3 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

Reviews

Verified

10/10 Excellent

Fred

Liked: Cleanliness, property conditions & facilities, communication
Staff were excellent Rooms cleaned & fridge replenished each day with water & juice choice
Stayed 11 nights in Dec 2025
Verified

10/10 Excellent

Pauls

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing location and Family apartments
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Wallace Ewane

Liked: Amenities
Clean and amazing staff
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Janette

Liked: Cleanliness, amenities, communication
Staff friendly
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Yamina

Liked: Cleanliness, amenities, property conditions & facilities, communication
amazing hotel
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great for families
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities, communication
Walkable to other areas on the Palm
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sita

Liked: Cleanliness, room comfort, communication

Short stay, great stay

From start to finish the staff were very welcoming, professional but mostly very down to Earth.
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities, communication
We would everything about tge Andaz Hyatt! Could not fault it in anyway.
Stayed 5 nights in Feb 2023
Verified

8/10 Good

Reza

Liked: Cleanliness, property conditions & facilities, communication
Washing machine in unit was acting up and no one could help us fix it.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

TNANI

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nous avons été upgradés avec un très bel appartement ! Qualité de services excellente !
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Hovsep Martin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Espectacular hotel en Dubai. Super moderno y lujoso
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Marion

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent on a profité. Seul bemol c’est qu’il n’y a pas de miniclub sinon c’etait parfait nous reviendrons
Stayed 19 nights in Aug 2025
Verified

8/10 Good

Christian M

Liked: Cleanliness, room comfort, communication

Una buena opcion

Staff muy amable, hotel bien ubicado y con playa
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked that there was an adult pool and the spa was amazing.
Stayed 7 nights in Sep 2021
Verified

10/10 Excellent

Charmaine Kayne

Liked: Cleanliness, room comfort, communication
Awesome! We definitely had fun!
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Randa

Liked: Cleanliness, room comfort, communication

Comfort and luxury

Loved our stay. Enjoyed the adults pool and the pool on the beach
Stayed 1 night in Jun 2021
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Size of the one bedroom apartment is a nice size for one person. The studios are pokey and very small
Stayed 11 nights in Jan 2021
Verified

10/10 Excellent

M

Liked: Cleanliness, room comfort, communication

Great 5 nights at a fantastic hotel

Stayed here for 5 days on business and I thought the hotel was fantastic! The staff were so helpful and attentive at all times. I stayed in one of their studio apartments which was really well laid out and it was great to have a kitchen area. The pool is shared with Tiara residences and has stag on hand at all times. Can’t recommend this hotel enough!
Stayed 5 nights in Sep 2020
Verified

10/10 Excellent

Grant

Liked: Cleanliness, room comfort

Great hotel

Nice Hotels
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay at Andaz, The Palm. My one bedroom apartment was great - everything you'd need for 1 week away. Fully fitted kitchen, seating area and dining area, floor to ceiling windows, nice views, super comfy bed, lots of wardrobe space, large bathroom with bath and walk in shower. I would prefer softer pillows and perhaps slightly better choice of TV programs ie movies but that's only my preference. The design of the hotel is modern with Arabic twist - very cool! Breakfast buffet was one of the best I've ever had, amazing selection of everything from hot to cold, fresh to baked, traditional or healthy. Sadly I only got to enjoy it for half of my stay as the hotel had to follow guidelines related to Covid-19 and offered breakfast to order instead which was fine but not as good. Loved the pool on the 14th floor, very relaxing with great views. The hotel staff was very friendly and helpful. The newly opened Nakheel Mall is just across the road with variety of shops, food outlets and large Waitrose as well as Monorail Station on the top floor. All in all great stay and highly recommended.Thank you for a great stay.
Stayed 7 nights in Mar 2020
Verified

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The initial few days of the stay were fine. There were a few issues that ensued later one 1) with a fire test alarm going off at 2 am 2) no hot water for the best part of the day once 3) sustaining some sort of insect bed in bed by which I saw were bed bugs but the staff failed to find.
Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

Ebrahim

Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jessy

Stayed 5 nights in Nov 2025
Verified

6/10 Okay

gurdev

Liked: Room comfort
Disliked: Communication
Stayed 7 nights in Jul 2025