Does Al Habtoor Polo Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Al Habtoor Polo Resort pet-friendly?

Yes, dogs are allowed at this property. There's a fee of AED 100 per pet, per day. A cleaning fee of AED 150 also applies. Service animals are exempt from fees.

How much is parking at Al Habtoor Polo Resort?

Self parking and valet parking are free at this property.

Where is Al Habtoor Polo Resort located?

This family-friendly hotel is in the center of Dubai, within 9 mi (15 km) of Dubai Outlet Mall, Global Village, and 117Live Arena. Zayed University and Emirates Aviation University are also within 9 mi (15 km).

10/10 Excellent

Darin Bachir

Mar 10, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great villa and super clean

Stayed 1 night in Mar 2023

6/10 Okay

Alexander

Jan 11, 2025

Liked: Cleanliness, amenities

Disliked: Property conditions & facilities

Property needs renovation staff need to be more aware . 1 day they forgot to clean our room. On chek out they were nice enough to give is a late chek out as we were traveling with a small child so that is a big

Stayed 5 nights in Jan 2025

4/10 Poor

Verified traveler

Feb 22, 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Doesn't live up to expectations

I was quite disappointed with my stay in Al Habtoor. I expected so much more than what was on offer. Upon checking in, the room was clearly not cleaned properly, but I overlooked until the damp/sewage smell started coming through the bathroom. The AC was set to 25/26 degrees but the room was so cold we had to ask for a heater in Dubai! Never had that experience all my time travelling to Dubai. And of course, despite asking for a heater all day, it wasn't brought until later that evening. By day 2, it was unbearable, and had to ask to be moved to a new room, after already unpacking everything, with a baby as well. The second room wasn't any better in terms of cleanliness, and whenever they were supposed to tidy and clean the room in the mornings, they never changed the sheets, didn't vacuum or clean the floor properly and didn't bother cleaning any surfaces. They would only make the beds and take the rubbish out. It was such poor service. Baby and I were also bitten by some kind of insects and covered in spots. The breakfast on offer too was terrible. Poor options, the bread and pastry was always hard and stale. I skipped breakfast most days, that's how poor it was. Definitely don't recommend. It sounds fancier than it actually is.

Stayed 7 nights in Feb 2025

10/10 Excellent

Paul

Mar 19, 2025

Liked: Amenities, property conditions & facilities

This place is stunning and relaxing. The room was spacious and clean with a beautiful view of the polo field and the Burji khalifa in the distance. The food we had was delicious and a good variety. We used the hotel to stay while we visited our son who lives close by and we will use this hotel again. Fantastic place for relaxing or entertainment. Evening was lovely to sit and enjoy each others company or have a bar meal.

Stayed 4 nights in Mar 2025

2/10 Terrible

Dr. Abdulrahman

Mar 3, 2025

Disliked: Staff & service, property conditions & facilities, room comfort

Disastrous Stay: A Five-Star Hotel That Misses the

I recently stayed at a so-called five-star hotel in Dubai, and I was deeply disappointed with both the service and the amenities. The check-in process was slow, and the valet completely ignored me, failing to offer luggage assistance. The bed was rock-hard and uncomfortable, making it impossible to sleep well. The TV was malfunctioning with no channels available, and the Nespresso machine was provided without any coffee capsules. The room’s insulation was poor, allowing cold air and dust to enter, and the AC had no heating option, leaving me freezing on a cold winter night. The water pressure in the bathroom was abysmally low, making it difficult to shower properly. For a hotel of this caliber, these issues are unacceptable. Overall, the hotel’s lack of attention to basic details and poor service makes it feel more like a 2- or 3-star property. I would strongly advise against staying here, as it failed to meet even the most basic expectations.

Stayed 1 night in Feb 2025

10/10 Excellent

Mathew

Jan 6, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Royal Stay

Excellent room

Stayed 1 night in Dec 2024

10/10 Excellent

Gaby

Oct 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Veterans World Fencing Championships

Great place to stay, wonderful service, bath room a bit tired

Stayed 12 nights in Oct 2024

4/10 Poor

Mark

Oct 20, 2024

Liked: Cleanliness

Disliked: Staff & service

Stayed 8 nights in Oct 2024

6/10 Okay

Krishnan

May 5, 2024

Liked: Cleanliness, staff & service, amenities

Ok property, far away from anything.

Stayed 3 nights in Apr 2024

6/10 Okay

joaquin

Apr 28, 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

La habitación está muy bien. El servicio bastante pésimo en general. Buena gente pero desorganizados.

Stayed 2 nights in Apr 2024

10/10 Excellent

Jennifer

Jan 11, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

We absolutely loved our 2 day stay. This hotel had everything. We loved all the amenities and made use of the Padel and tennis courts, pool & gym. The hotel itself was so clean and felt very glamorous and new. We loved our room, which faced the polo field. It was very clean, spacious and luxurious. The staff were incredible, including all the reception and pool staff, and also those at the Horse and Hound restaurant where the food was absolutely delicious. We also payed for breakfast in our stay for a great price which was a wonderful buffet with so much choice. They even had a live cooking station for omelettes and eggs. We loved all the activities/ games that were available- for example you could play darts or pool in the Horse and Hound restaurant and they also had a snooker table in the hotel. They have a large chess board and other games by the pool. The only disappointment was that there were no table tennis (ping pong) balls available despite having 2 table tennis tables so please make sure to restock those for future guests. It was lovely seeing the polo horses on the field in the afternoon from our balcony. I wish we could have stayed longer and I look forward to returning again in the future.

Stayed 2 nights in Jan 2024

6/10 Okay

Abdulah

Oct 6, 2023

Disliked: Cleanliness, staff & service

التظافه سيئة جدا و الافطار لا يليق بفندق خمسة نجوم

Stayed 2 nights in Sep 2023

10/10 Excellent

YASMIN

Nov 29, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s good I’m happy

10/10 Excellent

Chukwuemeka

Nov 25, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel, awesome room. Had lots of fun there ;-)

Stayed 4 nights in Nov 2022

8/10 Good

Stefan

Nov 6, 2022

Liked: Cleanliness, staff & service, amenities

Es war sehr ruhig da etwas außerhalb. Große Zimmer , gute Möglichkeiten zum Essen gehen.

10/10 Excellent

Claudia

Mar 13, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is perfect for the equestrian aficionado. It has an equestrian center with a great indoor and outdoor sitting area. Polo tournaments are amazing. The food at all restaurants are of a very good quality with a vert friendly and welcoming staff. Breakfast is amazing with a wide variety of options. The pool area is great as well. The gym is small but has enough equipment for a basic training.

Stayed 11 nights in Feb 2022

2/10 Terrible

Kevin

Mar 1, 2022

Disliked: Cleanliness, staff & service

Very poor overall; very expensive.

Went there for the polo and stayed the night. Polo was great and food was nice in Horse and Hound. Service was very slow though, simply not enough staff available. It went further downhill when we had to ring ten times to move rooms due to noise from the dj they set up, even then they moved us to a worse room closer to the dj. There was empty packet of cigarettes left in the non smoking room when we arrived. The room we eventually moved to the shower was stuck on hot. The window wasn’t sealed properly and the ac vent was think with dust. The next day the pool was only one person there serving everyone drinks collecting food etc so for long periods no one was there, for example when he went to collect food from the kitchen. A layer of scum on the tiles in the pool at surface level. The pool was very dirty and had a lot of stuff floating in it. Even then we went back to horse and hound and after 20 minutes left because only one person was there preparing drinks, taking food orders, seating people etc. then when we eventually went back to the room to get our stuff and leave the door had locked from the inside and then maintenance had to break the door down - obviously not the first time it had happened judging by their lack of surprise. Overall it was bad for a budget hotel - for a premium five start price hotel it was shockingly bad and we will not return there. The only positive thing to say was the food in horse and hound we had the first day was nice.

Stayed 1 night in Feb 2022

8/10 Good

Mona

Jan 27, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

اقامه رائعه

Stayed 1 night in Dec 2021

8/10 Good

Vanessa

Jan 13, 2022

Liked: Staff & service, amenities

Disliked: Cleanliness

We loved the pool and our room as it overlooked the polo field

Stayed 11 nights in Dec 2021

4/10 Poor

Harada

Jan 2, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

部屋のポットを使ったら黒い汚れが、ばーと出てきて少し大きい茶葉？みたいなものも出てきて衛生面が怖くて使うのをやめました。湯船に浸かろうとお湯を出したら水が茶色？濁った水がでてきて使うのをやめました。ホテルのレストランのご飯はまあまあでルームサービスのご飯もまあまあでした。受付スタッフの方に両替をお願いしたところ、大きなお金はもらえたけどコインが今ないから用意しとくね。と言われたので用意ができたら部屋に電話をしてほしいと伝えたら分かったと言われたものの電話はこず、次の日のチェックアウトの時に聞いたら、まだ用意できてないと言われ、謝りもせず言い訳から始まり昨日は忙しかったんだと言われた。ホテルの部屋のベットは寝心地がよくて部屋の内装も素敵だったけれど一部のスタッフのせいで、せっかくのリフレッシュの時間が少し嫌な気持ちになりました。

Stayed 1 night in Dec 2021

10/10 Excellent

ROZANA

Dec 31, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Stayed 1 night in Dec 2021

2/10 Terrible

Fatma

Dec 30, 2021

Liked: Room comfort

Disliked: Cleanliness, staff & service

The service and cleanliness was soooo bad, the hotel clients was not friendly and welcoming.

Stayed 3 nights in Dec 2021

6/10 Okay

Dennis

Oct 17, 2021

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

Being told we couldn’t use the swimming pool after 3.30pm as the Irish cricket team had booked it.

Stayed 21 nights in Sep 2021

4/10 Poor

Hind

Jun 20, 2021

Disliked: Cleanliness, staff & service, room comfort

Run for your life..

We checked me and my daughter as a part of a family group into the hotel it was 5 PM. unfortunately the lobby was too hot it seems air-conditioning was not on. the Arabic gentleman in the reception was very gentle and check in was smooth. Corridors were hot very warm and smells like kitchen. While entering to the room I was surprised that it was small one,no working desk, for a glance it looked OK after stepping in I found that curtains were stained furniture all over the room where scratched and room weird was hot as well. Our family members in the villas complained on low air conditioning as well but it was much better than it was in the hotel it’s self. villas were too far from the main building I need to use club car to reach there. it was funny enough that the receptionists are the same people who will drop you to the villas. unfortunately although my family was there for a staycation I was there to have some time to be around and work which I couldn’t do because it was too hot to work in the room specially with no desk and In the lounge was temporarily hot as well. Menu for room dining was limited and expensive unfortunately taste was awful and cookie quality was too bad. we barely spent the night due to the low conditioning. in the morning I asked reception to come and fix the air conditioning when I found out that it’s a common problem in the whole hotel. Breakfast was another horrible experience Please run for your life and stay away

Stayed 1 night in Jun 2021

2/10 Terrible

yousef

Jun 14, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

The villa is dirty and very old. The guests there all partying and not comfortable for families at all. The kitchen in the villa not well equipped. The private pool in the villa is too hot, we asked to fix it but they ignored. It was extremely hot. Not all the rooms have towels, we asked for towels and they took more than 1 hour to send it. One of the rooms don’t have shower 🚿, only toilet. The security came each few hours to ask all the guests IDs for the security check!!!!!!!!!! The weirdest ever!!!!! We ordered food and it was horrible and not well cooked. The price was too expensive comparing with other hotels, but the worst. And it’s not recommended at all.

Stayed 1 night in Jun 2021

Al Habtoor Polo Resort

Choose dates to view prices

Photo gallery for Al Habtoor Polo Resort

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Royal Suite, 2 Bedrooms

Royal Suite, 2 Bedrooms

Highlights

View all photos for Villa, 4 Bedrooms (Polo View)

Villa, 4 Bedrooms (Polo View)

Highlights

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Highlights

View all photos for Villa, 4 Bedrooms

Villa, 4 Bedrooms

Highlights

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Highlights

You may also like

JA Ocean View Hotel, Jumeirah Beach Dubai

About the neighborhood

What's nearby

Getting around

Restaurants

About this property