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Best Western Hotel Universel Drummondville

3.5 star property
Golfers find their paradise at this retreat where nature meets relaxation, with an indoor pool and fireplace waiting after a day on the greens

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Photo gallery for Best Western Hotel Universel Drummondville

Indoor pool, open 8:00 AM to 10:00 PM, sun loungers - Best Western Hotel Universel Drummondville (Drummondville)
Lobby - Best Western Hotel Universel Drummondville (Drummondville)
Bar (on property) - Best Western Hotel Universel Drummondville (Drummondville)
Suite, 1 Queen Bed, Non Smoking, Refrigerator | Memory foam beds, desk, laptop workspace, blackout drapes - Best Western Hotel Universel Drummondville (Drummondville)
Exterior - Best Western Hotel Universel Drummondville (Drummondville)
Best Western Hotel Universel Drummondville sits amid the natural beauty of the area. Visitors can play a round on the 18-hole golf course, relax in the spa tub or garden, and connect with complimentary high-speed WiFi. Past guests consistently praise the attentive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi

About the neighborhood

Located in Drummondville, Best Western Hotel Universel Drummondville is connected to the convention center. Don't miss out on a visit to Village Québécois d'Antan. Spend some time exploring the area's activities, including snow tubing, golfing, and snowshoeing. Visit our Drummondville travel guide
Map
915 rue Hains, Drummondville, QC, J2C3A1

What's nearby

  • Promenades Drummondville
    7 min walk - 0.4 miles
  • Centrexpo Cogeco Drummondville
    13 min walk - 0.7 miles
  • Drummondville Golf and Curling Club
    4 min drive - 1.2 miles
  • Village Québécois d'Antan
    6 min drive - 4.1 miles
  • Maison des arts Desjardins Drummondville
    7 min drive - 2.3 miles

Getting around

  • Montreal–Trudeau Intl. Airport (YUL)
    94 min drive

Restaurants

  • Tim Hortons
    7 min walk
  • Resto Chez Mel et Julie
    13 min walk
  • Casa Grecque
    11 min walk
  • McDonald's
    15 min walk
  • Café Morgane
    9 min walk

About this property

Best Western Hotel Universel Drummondville

Hotel near Drummondville Golf and Curling Club
Located close to Village Québécois d'Antan and Maison des arts Desjardins Drummondville, Best Western Hotel Universel Drummondville provides an adjacent golf course, a terrace, and a garden. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
Other perks include:
  • An indoor pool along with sun loungers
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and meeting rooms
  • An elevator, wedding services, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 116 rooms include comforts such as first-run movies and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Memory foam beds, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
  • Bathrooms with deep soaking tubs and showers
  • 42-inch TVs with premium channels and first-run movies
  • Wardrobes/closets, mini fridges, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 7 to 30 for adults and CAD 5 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels
  • First-run movies
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night, plus a deposit of CAD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Cribs (infant beds) are available for CAD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 7 to 30 for adults, and CAD 5 to 12 for children
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2026-11-30, 057735

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Hotel Universel
Best Western Plus Hotel Universel Drummondville
Best Western Plus Universel Drummondville
Drummondville Best Western
Hotel Best Western Drummondville
Best Western Plus Universel
BEST WESTERN PLUS Hotel Universel Drummondville Quebec
Best Western Drummondville
Best Western Hotel Drummondville
Best Western Universel Drummondville
Best Western Universel
Best Universel Drummondville
Best Western Hotel Universel Drummondville Hotel
Best Western Hotel Universel Drummondville Drummondville
Best Western Hotel Universel Drummondville Hotel Drummondville

Frequently asked questions

Does Best Western Hotel Universel Drummondville have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Best Western Hotel Universel Drummondville pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of CAD 150 per stay and a fee of CAD 25 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Hotel Universel Drummondville?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Best Western Hotel Universel Drummondville?

Check-out is at noon.

Where is Best Western Hotel Universel Drummondville located?

Situated in Drummondville, this golf hotel is within 3 mi (5 km) of Drummondville Golf and Curling Club, Maison des arts Desjardins Drummondville, and Village Québécois d'Antan.

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Reviews

Best Western Hotel Universel Drummondville Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 593 out of 1011 reviews
Rating 8 - Good. 268 out of 1011 reviews
Rating 6 - Okay. 89 out of 1011 reviews
Rating 4 - Poor. 32 out of 1011 reviews
Rating 2 - Terrible. 29 out of 1011 reviews

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times years ago. It was excellent as always. The pool and hot tub were a treat after a long drive.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Vanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pool was so warm the kids love it.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room qas cmwan and comfortable. The staff was friendly. I would definitely stay there again
Stayed 1 night in Mar 2026
Verified

8/10 Good

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Thé room was extremely clean and the staff were extremely nice and helpful.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Heather

The hotel was ok for an overnight stay en route. Close to the highway, fairly quiet, ok restaurant on site, close to other restaurants etc. Room was fine, nothing special, nothing wrong either. Bed was ok.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff were helpful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property with good amenities and nice staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and very helpful staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Al-Nasir

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very attentive and courteous. Room was very clean and comfortable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Naveed

Liked: Cleanliness, staff & service, amenities
Clean room; comfortable bed; very nice shower head; quick hot water; loved the choice of soap and shampoo.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service
Clean room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jo-Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet, very clean, nice restaurant on site.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Al-Nasir

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfortable. Front Desk delivered excellent service.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food. Comfortable clean room great staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Dieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, enjoyed the stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great room The shower was fantastic 👏👏👏 Big beds with memory foam tops Comfortable pillows
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

BINU

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Courteous staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. Staff, room, checking in and the city itself. Enjoyed and highly recommend.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and hot tub
Stayed 1 night in Oct 2025
Verified

8/10 Good

Bobby

Liked: Cleanliness, staff & service, amenities
Great front desk staff, clean property could use some update
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast not available , friendly staff , pool was clean .
Stayed 1 night in Nov 2025
Verified

8/10 Good

Jeff

The staff was very friendly and helpful. We were traveling with 2 small dogs and the room was very well clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jenna

Liked: Amenities
Great spot for family and pets
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay. Very clean and well maintained.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Adil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just off the highway and walking to shops and restaurants.
Stayed 3 nights in Jun 2025