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Best Western Hotel Universel Drummondville

3.5 star property
Eco-certified hotel with free parking connected to the convention center in Drummondville

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Photo gallery for Best Western Hotel Universel Drummondville

Lobby
1 bedroom, memory foam beds, desk, laptop workspace
1 bedroom, memory foam beds, desk, laptop workspace
Interior entrance
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Suite, 2 Queen Beds, Non Smoking, Refrigerator | Living area | 42-inch TV with satellite channels, first-run movies, MP3 dock

Suite, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Separate dining area
Separate sitting area
Air conditioning
Refrigerator
Dining table
TV
Memory foam bed
Blackout drapes/curtains
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator

1 bedroom, memory foam beds, desk, laptop workspace

Suite, 1 Queen Bed, Non Smoking, Refrigerator

Highlights

Separate dining area
Separate sitting area
Air conditioning
Refrigerator
Dining table
TV
Memory foam bed
Blackout drapes/curtains
  • 51 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly) | 1 bedroom, memory foam beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Air conditioning
Mini-fridge
TV
Memory foam bed
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, memory foam beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Highlights

Air conditioning
Refrigerator
TV
Memory foam bed
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, memory foam beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Memory foam bed
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool Access

1 bedroom, memory foam beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Pool Access

Highlights

Air conditioning
Mini-fridge
TV
Memory foam bed
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator | Living area | 42-inch TV with satellite channels, first-run movies, MP3 dock

Suite, 1 King Bed, Non Smoking, Refrigerator

Highlights

Separate dining area
Separate sitting area
Air conditioning
Refrigerator
Dining table
TV
Memory foam bed
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, memory foam beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
TV
Memory foam bed
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
915 rue Hains, Drummondville, QC, J2C3A1

What's nearby

  • Centrexpo Cogeco Drummondville - 10 min walk - 0.6 miles
  • Drummondville Golf and Curling Club - 2 min drive - 1.2 miles
  • Maison des arts Desjardins Drummondville - 5 min drive - 2.1 miles
  • Wodyatt Park - 5 min drive - 2.3 miles
  • Village Québécois d'Antan - 5 min drive - 3.9 miles

Getting around

  • Montreal–Trudeau Intl. Airport (YUL) - 89 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪Cafe St Pierre - ‬4 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Resto du Quartier - ‬2 min drive
  • ‪A&W Restaurant - ‬3 min drive

About this property

Best Western Hotel Universel Drummondville

Eco-certified hotel near Village Québécois d'Antan
Located close to Drummondville Golf and Curling Club and Maison des arts Desjardins Drummondville, Best Western Hotel Universel Drummondville provides an adjacent golf course, a terrace, and a garden. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
Other perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and an elevator
  • A vending machine, 21 meeting rooms, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 116 rooms include comforts such as first-run movies and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Memory foam beds, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
  • Bathrooms with deep soaking tubs and showers
  • 42-inch TVs with premium channels and first-run movies
  • Wardrobes/closets, mini fridges, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 7 to 30 for adults and CAD 5 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels
  • First-run movies
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night, plus a deposit of CAD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Cribs (infant beds) are available for CAD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 7 to 30 for adults, and CAD 5 to 12 for children
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2023-11-30, 057735

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Hotel Universel
Best Western Plus Hotel Universel Drummondville
Best Western Plus Universel Drummondville
Drummondville Best Western
Hotel Best Western Drummondville
Best Western Plus Universel
BEST WESTERN PLUS Hotel Universel Drummondville Quebec
Best Western Drummondville
Best Western Hotel Drummondville
Best Western Universel Drummondville
Best Western Universel
Best Universel Drummondville
Best Western Hotel Universel Drummondville Hotel
Best Western Hotel Universel Drummondville Drummondville
Best Western Hotel Universel Drummondville Hotel Drummondville

Frequently asked questions

Does Best Western Hotel Universel Drummondville have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Best Western Hotel Universel Drummondville pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of CAD 150 per stay and a fee of CAD 25 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Best Western Hotel Universel Drummondville?

Self parking is free at this property.

What time is check-in at Best Western Hotel Universel Drummondville?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Best Western Hotel Universel Drummondville?

Check-out is at noon.

Where is Best Western Hotel Universel Drummondville located?

Situated in the business district, this eco-certified hotel is within 3 mi (5 km) of Drummondville Golf and Curling Club, Maison des arts Desjardins Drummondville, and Village Québécois d'Antan.

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Best Western Hotel Universel Drummondville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1002 reviews
Rating 8 - Good. 254 out of 1002 reviews
Rating 6 - Okay. 89 out of 1002 reviews
Rating 4 - Poor. 41 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the expressway.
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms, great location
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the highway lotta of food around easy parking staff was great Place was immaculate Felt very comfortable and very nice restaurant attached to hotel with access from lobby Memory foam mattresses. Such a good sleep Would definitely stay their again
Stayed 1 night in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Right off the highway, friendly bilingual staff, clean property. Secure parking available.
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Very clean sliding glass doors to car . Easy to unload with my dog
Stayed 1 night in Jun 2025

6/10 Okay

Premjayanth

Liked: Cleanliness, staff & service
It was decent, I prefer the suites compared to the double queen bed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to highway, close to Tesla supercharger. Restaurant is great! Friendly staff who accomodate my poor French language! Merçi beaucoup!
Stayed 1 night in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good for us . A minor point is that it would be helpful to have a nightlight in the bathroom.
Stayed 1 night in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Everything great value
Stayed 1 night in Apr 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and very clean and friendly
Stayed 1 night in Feb 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient restaurant in hotel
Stayed 1 night in Feb 2025

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
We booked a room with a king sized bed and it was the best sleep that I've had a hotel in a long time. The only signage for Best Western is on the sign viewable from the street. The signage on the building is for the restaurant but reception is labeled. Staff was friendly and courteous even if we did hear one state we are not Canadian... we are Quebecois.
Stayed 1 night in May 2025

8/10 Good

Claudette

Liked: Property conditions & facilities
We had a drive up room which we needed to our pet. Very convenient close to all restaurants and off highway. However, it was very pricey for a Monday! You’d expect some kind of breakfast .. or at least fresh coffee for the price but … None!! Also we paid a substantial premium for our pet compared to other places! Overall I wouldn’t stay there again. Room was adequate but not enough value for the price!
Stayed 1 night in Jun 2025

10/10 Excellent

Gregory

Best in-room coffee yet. Nespresso machine. Room very comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Joaquim

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Jennyfer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were nice. Clean hotel. It would be nice to have a continental breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelling through from Ontario, don’t speak English and was worried about the English barrier, had no problems at all! Nice, clean room. Great restaurants within walking distance !
Stayed 1 night in Mar 2025

10/10 Excellent

Marie-Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient hotel near highway 20
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Large clean room, very comfortable bed. 👌
Stayed 1 night in Jan 2025

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Nice pool area with a whirlpool and direct access to our room. Great beds.
Stayed 1 night in Dec 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it all...
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Room was nice and clean, bed was firm but comfortable. The heater was a bit irritating as it rattled when it was on, but was able to sleep through it mostly
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very nice and clean with good amenities. Parking was limited at times otherwise all good.
Stayed 1 night in Nov 2024