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Best Western Hotel Universel Drummondville

3.5 star property
Eco-certified hotel with free parking connected to the convention center in Drummondville

Choose dates to view prices

Photo gallery for Best Western Hotel Universel Drummondville

Lobby
Memory foam beds, desk, laptop workspace, blackout drapes
Interior entrance
Memory foam beds, desk, laptop workspace, blackout drapes
Exterior
Best Western Hotel Universel Drummondville sits amid the natural beauty of the area. Visitors can play a round on the 18-hole golf course, relax in the spa tub or garden, and connect with complimentary high-speed WiFi. Past guests consistently praise the attentive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator

Suite, 2 Queen Beds, Non Smoking, Refrigerator | Living area | 42-inch TV with satellite channels, first-run movies, MP3 dock

Suite, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Refrigerator
Dining table
TV
Memory foam bed
Blackout drapes/curtains
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator

Memory foam beds, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Non Smoking, Refrigerator

Highlights

Separate dining area
Separate sitting area
Air conditioning
Refrigerator
Dining table
TV
Memory foam bed
Blackout drapes/curtains
  • 51 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly) | Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Memory foam bed
Blackout drapes/curtains
Shower/tub combination
Deep soaking bathtub
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(35 reviews)

Highlights

Air conditioning
Refrigerator
TV
Memory foam bed
Blackout drapes/curtains
Shower/tub combination
Deep soaking bathtub
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Memory foam bed
Blackout drapes/curtains
Shower/tub combination
Deep soaking bathtub
Hair dryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool Access

Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Pool Access

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Memory foam bed
Blackout drapes/curtains
Shower/tub combination
Deep soaking bathtub
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator | Living area | 42-inch TV with satellite channels, first-run movies, MP3 dock

Suite, 1 King Bed, Non Smoking, Refrigerator

Highlights

Separate dining area
Separate sitting area
Air conditioning
Refrigerator
Dining table
TV
Memory foam bed
Blackout drapes/curtains
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Memory foam beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Mini-fridge
TV
Memory foam bed
Blackout drapes/curtains
Shower/tub combination
Deep soaking bathtub
Hair dryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
915 rue Hains, Drummondville, QC, J2C3A1

What's nearby

  • Centrexpo Cogeco Drummondville - 10 min walk - 0.6 miles
  • Drummondville Golf and Curling Club - 2 min drive - 1.2 miles
  • Maison des arts Desjardins Drummondville - 5 min drive - 2.1 miles
  • Wodyatt Park - 5 min drive - 2.3 miles
  • Village Québécois d'Antan - 5 min drive - 3.9 miles

Getting around

  • Montreal–Trudeau Intl. Airport (YUL) - 89 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min walk
  • ‪Casa Grecque - ‬8 min walk
  • ‪Ben & Florentine - ‬10 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Resto Du Quartier - ‬2 min drive

About this property

Best Western Hotel Universel Drummondville

Eco-certified hotel near Village Québécois d'Antan
Located close to Drummondville Golf and Curling Club and Maison des arts Desjardins Drummondville, Best Western Hotel Universel Drummondville provides an adjacent golf course, a terrace, and a garden. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in the lobby.
Other perks include:
  • An indoor pool along with sun loungers
  • Free self parking
  • Full breakfast (surcharge), an electric car charging station, and an elevator
  • 21 meeting rooms, a TV in the lobby, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 116 rooms include comforts such as first-run movies and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Memory foam beds, rollaway/extra beds (surcharge), and cribs/infant beds (surcharge)
  • Bathrooms with deep soaking tubs and showers
  • 42-inch TVs with premium channels and first-run movies
  • Wardrobes/closets, mini fridges, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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8.8 out of 10, Excellent, 1,025 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 7 to 30 for adults and CAD 5 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Fireplace in lobby
  • Mosquito nets
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels
  • First-run movies
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night, plus a deposit of CAD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Cribs (infant beds) are available for CAD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 7 to 30 for adults, and CAD 5 to 12 for children
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2023-11-30, 057735

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 10:00 PM
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Hotel Universel
Best Western Plus Hotel Universel Drummondville
Best Western Plus Universel Drummondville
Drummondville Best Western
Hotel Best Western Drummondville
Best Western Plus Universel
BEST WESTERN PLUS Hotel Universel Drummondville Quebec
Best Western Drummondville
Best Western Hotel Drummondville
Best Western Universel Drummondville
Best Western Universel
Best Universel Drummondville
Best Western Hotel Universel Drummondville Hotel
Best Western Hotel Universel Drummondville Drummondville
Best Western Hotel Universel Drummondville Hotel Drummondville

Frequently asked questions

Does Best Western Hotel Universel Drummondville have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Best Western Hotel Universel Drummondville pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of CAD 150 per stay and a fee of CAD 25 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Best Western Hotel Universel Drummondville?

Self parking is free at this property.

What time is check-in at Best Western Hotel Universel Drummondville?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Best Western Hotel Universel Drummondville?

Check-out is at noon.

Where is Best Western Hotel Universel Drummondville located?

Situated in the business district, this eco-certified hotel is within 3 mi (5 km) of Drummondville Golf and Curling Club, Maison des arts Desjardins Drummondville, and Village Québécois d'Antan.

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Reviews

Best Western Hotel Universel Drummondville Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

9.0

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 598 out of 1026 reviews
Rating 8 - Good. 269 out of 1026 reviews
Rating 6 - Okay. 88 out of 1026 reviews
Rating 4 - Poor. 39 out of 1026 reviews
Rating 2 - Terrible. 32 out of 1026 reviews

Reviews

8/10 Good

Dieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, enjoyed the stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Amenities
Beautiful hotel great location
Stayed 1 night in Aug 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful in hotel and restaurant!
Stayed 1 night in Aug 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Jul 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities
Convenient close to highway, dog friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay as always
Stayed 1 night in Aug 2025

10/10 Excellent

Jenna

Liked: Amenities
Great spot for family and pets
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 1 night in Sep 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Great price and convenient off the highway.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean roof, excellent staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Judith

Liked: Cleanliness, property conditions & facilities
The staff were all very friendly and helpful but especially Jeremy
Stayed 1 night in Sep 2025

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable beds. My son loved the pool and the hot tub
Stayed 1 night in Aug 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very close to highway
Stayed 1 night in Aug 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable and room was quiet
Stayed 1 night in Aug 2025

10/10 Excellent

DARLENE

Liked: Cleanliness, staff & service, property conditions & facilities
Very good sized room, very clean. Restaurant downstairs is fabulous. Restaurant outside and over is also excellent. STaff friendly
Stayed 1 night in Sep 2025

8/10 Good

Aleshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very nice and parking outside the room was a plus
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room | Staff | Business-friendly | Gym
Stayed 2 nights in Aug 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant was nice, the food was good.
Stayed 1 night in Jul 2025

8/10 Good

Terrie

Liked: Cleanliness, property conditions & facilities
Clean room Nice stadd
Stayed 1 night in Sep 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Easy to get to, lots of amenities close by. Friendly front desk staff
Stayed 1 night in Aug 2025

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable for a one night stay. Room was large & clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean room with very comfortable bed. Onsite restaurant was amazing.
Stayed 1 night in Aug 2025

8/10 Good

Myriam

Liked: Staff & service, property conditions & facilities
Friendly and helpful management .
Stayed 1 night in Sep 2025

10/10 Excellent

Enid

Liked: Cleanliness
Excellent facility for dog. Staff amazingly friendly and knowledgeable
Stayed 1 night in Aug 2025

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