Ratings based on 2,017 Verified Reviews

4.6 out of 5
87% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
AARP Travel Center Verified Reviews
4 out of 5
by A verified traveler

Posted Jan 18, 2020 on Expedia
The way they treated us was nice they even brought a little treat for my son for his birthday
5 out of 5
by A verified traveler from Sydney

Posted Jan 15, 2020 on Expedia
Great location to waterfront, Gastown and city centre. Has all the facilities for a comfortable stay.
Comment from Hotel Management
Jan 15, 2020 by Aurelie Stoeckel, Hotel Management
Thank you for your high praises! Sincerely, Aurelie Stoeckel Guest Experience Manager
5 out of 5
by A verified traveler

Posted Jan 13, 2020 on Expedia
It's a nice property it's near the water is beautiful in Vancouver it's beautiful it's snowing tonight too
Comment from Hotel Management
Jan 13, 2020 by Bob, Hotel Management
Thank You for commenting on your stay at Fairmont Waterfront! I happy to hear you are liking it. It was a magical night indeed.
5 out of 5
by A verified traveler

Posted Jan 11, 2020 on Expedia
The staff is warm, welcoming and always there to help with everything from directions to a chocolate shop to where best to find local top chefs. I am so impressed with the quality of the food, beverages, room service and of course the speedy internet! Lovely toiletries as well, well-curated. Also, it is so quiet at the waterfront at night, you will be guaranteed a quiet sleep. Lastly, the view of the waterfront and sunset is spectacular.
Comment from Hotel Management
Jan 11, 2020 by Front Office Team, Hotel Management
Thank you for taking the time to review your recent stay at Fairmont Waterfront. We are glad that you have enjoyed your stay with us. We look forward welcoming you again at Fairmont Waterfront!
5 out of 5
by A verified traveler

Posted Jan 11, 2020 on Expedia
The view from our room was spectacular. Bed was comfy and the room was clean.
Comment from Hotel Management
Jan 11, 2020 by Front Office Team, Hotel Management
Thank you for your compliments!
3 out of 5
by A verified traveler

Posted Jan 7, 2020 on Expedia
Comment from Hotel Management
Jan 7, 2020 by Aurelie Stoeckel, Hotel Management
Thank you for taking the time to review your recent stay at Fairmont Waterfront. Sincerely, Aurelie Stoeckel Guest Experience Manager
4 out of 5
by A verified traveler

Posted Jan 7, 2020 on Expedia
View from the room was nice. Could see the Sound and people below.
Comment from Hotel Management
Jan 7, 2020 by Bob, Hotel Management
Thank You for taking time to comment on your stay. I am very glad to hear you enjoyed the view. Please, if you feel inclined so, let us know if there is anything you'd like us do, or do differently that would improve the quality of stay for both you and all other guests. Thank You for staying at Fairmont Waterfront, and I hope you will choose our property on your future visits to Vancouver!
4 out of 5
by A verified traveler

Posted Jan 7, 2020 on Expedia
Hotel and areas are really clean, but room was not clean as expected.
Comment from Hotel Management
Jan 7, 2020 by Aurelie Stoeckel, Hotel Management
Our teams believe in the importance of delivering a memorable experience to all our guests. Therefore, we are very disappointed to hear that your stay hasn’t been completely satisfactory. Please rest assured that your concerns have been shared with the relevant department heads for review and improvement. Sincerely, Aurelie Stoeckel Guest Experience Manager
5 out of 5
by A verified traveler

Posted Jan 6, 2020 on Expedia
Comment from Hotel Management
Jan 7, 2020 by Aurelie Stoeckel, Hotel Management
Thank you for your fantastic rating! Sincerely, Aurelie Stoeckel Guest Experience Manager
5 out of 5
by A verified traveler

Posted Jan 6, 2020 on Expedia
Comment from Hotel Management
Jan 7, 2020 by Aurelie Stoeckel, Hotel Management
Thank you for your great rating! Sincerely, Aurelie Stoeckel Guest Experience Manager