Ratings based on 1,843 Verified Reviews

4.5 out of 5
89% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
AARP Travel Center Verified Reviews
5 out of 5
by A verified traveler

Posted Jan 17, 2020 on Expedia
So nice and relaxing. Loved the whole place and experience.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 13, 2020 on Expedia
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 12, 2020 on Expedia
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 12, 2020 on Expedia
5 out of 5
by A verified traveler from Columbia SC

Posted Jan 4, 2020 on Expedia
The staff was very courteous and caring. The rooms and the hotel in general were very clean. They were very accommodating with early check in and late check out. The use of the hotel shuttle was a plus. I throughly enjoyed my stay.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 31, 2019 on Expedia
4 out of 5
by A verified traveler

Posted Dec 30, 2019 on Expedia
Towels can be updated/upgraded as it is past its expiry date. Good location in downtown Houston.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 24, 2019 on Expedia
4 out of 5
by A verified traveler

Posted Dec 23, 2019 on Expedia
Great prompt service. Multiple options for parking around the area, most were costly.
4 out of 5
by A verified traveler

Posted Dec 23, 2019 on Expedia
Beautiful foyer and lobby - excellent location. Parking was a bit odd but worked out just fine - this is downtown after all. Lovely building and loved the Einstein Bagels!