Ratings based on 2,293 Verified Reviews

4.5 out of 5
90% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
AARP Travel Center Verified Reviews
2 out of 5
by A verified traveler

Posted May 20, 2019 on Expedia
When I got to my room there were sticky stains all over the furniture and the mini bar was ransacked with hardly anything in it.
5 out of 5
by A verified traveler from Hollister

Posted May 19, 2019 on Expedia
I have stayed a couple of times love the access to attractions I will stay again
5 out of 5
by A verified traveler from Longmeadow

Posted May 9, 2019 on Expedia
Great location and atmosphere. Check in was a little disorganized.
Comment from Hotel Management
May 9, 2019 by Laura , Hotel Management
Thank you for the high score. We are happy that your stay was exceptional. Take care .
5 out of 5
by A verified traveler

Posted May 6, 2019 on Expedia
Comment from Hotel Management
May 9, 2019 by Laura , Hotel Management
Thank you Anonymous for the perfect score.
5 out of 5
by A verified traveler from cape cod, us

Posted Apr 26, 2019 on Expedia
Food for dinner was excellent. Staff also. Pleasure
Comment from Hotel Management
Apr 27, 2019 by Laura , Hotel Management
Perfect score with a positive feedback. Thank you ! We are happy that you have enjoyed your time in Boston and with us. Please visit soon ! Take care .
3 out of 5
by A verified traveler

Posted Apr 24, 2019 on Expedia
everything is average. room lacks tiny tings as shoehorn.
Comment from Hotel Management
Apr 27, 2019 by Laura , Hotel Management
Thank you for your feedback, Anonymous!
5 out of 5
by A verified traveler

Posted Apr 23, 2019 on Expedia
Comment from Hotel Management
Apr 27, 2019 by Laura, Hotel Management
Thank you for staying at Kimpton Nine Zero. We really appreciate the positive feedback.
5 out of 5
by A verified traveler

Posted Apr 22, 2019 on Expedia
The only issue I had was that there was nowhere on the property where I could obtain a cup of coffee to go. The restaurant had no "to go" cups, which meant that I could not take the coffee with me, and the rooms also had no "to go" coffee cups. Otherwise, everything was good.
Comment from Hotel Management
Apr 23, 2019 by Gilma Hernandez , Hotel Management
Thank you for feedback! I do apologize for the inconvenience with the to go cups. I will make sure to pass it on to the restaurant manager. I totally understand that having a coffee to go is so important since I am a coffee lover as well. please come back to visit us on your next travel to Boston!
5 out of 5
by A verified traveler

Posted Apr 22, 2019 on Expedia
Waiting for the elevator was painful. for one period only one elevator was running and we waited approximately 20 minutes for the elevator to arrive.
Comment from Hotel Management
Apr 23, 2019 by Gilma Hernandez, Hotel Management
We appreciate you taking the time to share your feedback. We regret that our elevators didn't meet your expectations. We'll be sure to pass this along to the appropriate members of our team for future improvement.
5 out of 5
by A verified traveler

Posted Apr 19, 2019 on Expedia
Comment from Hotel Management
Apr 20, 2019 by Laura , Hotel Management
Thank you Anonymous for the amazing score ! Please visit Boston again.