Douglas Vacations

I canceled my stay that i paid for in full then they charged me 109.00 to cancel and refund was nothing they suck

Perfection every way

I hate to give bad reviews, but there are time when it becomes necessary. I found the staff inattentive, my room reeked of stale cigarette smoke (in spite of numerous notices saying it was a non-smoking establishment), and the "free" breakfast inedible (the imitation scrambled eggs cooked to dry crumbs). In addition, in our bathroom I found the shower fixture loose on the wall and an incorrectly installed electric outlet (a large gap between the wall and the fixture). The establishment was tired and warn out. I will not be visiting them again.

Beautiful ground level apartment ! 10/10

Great location

Beautiful property with lovely restaurant but rooms are small/tight compared to other luxury hotels. AC system was loud and inefficient. Reminded me of old Marriotts from 1990’s. Butler is a nice concept but slow responses $10 coffee was good but….seems a bit much. Good location. Overall there’s other nice hotels we’ve enjoyed that are superior to this hotel and less expensive