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The Town House

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Photo gallery for The Town House

A view from a window overlooking a beach with a small island, a sandy area with a fence, and a few people. - The Town House (Douglas)
A modern bedroom with a bed, bedside table, lamp, and a view of a cityscape through a window. - The Town House (Douglas)
A living room with a sofa, armchair, coffee table, and a view of the sea through large windows. - The Town House (Douglas)
A dining area with a table and chairs, a chandelier, and a view of the sea through an arched window. - The Town House (Douglas)
A living room with a sofa, chairs, a television, and a window with curtains. - The Town House (Douglas)
Luxury
4.0 star property
9.8

Exceptional

Upscale family-friendly hotel by the sea

A free grocery shopping service, a playground, and dry cleaning/laundry services are just a few of the amenities provided at The Town House. Enjoy the gym, as well as activities like racquetball/squash. In addition to a business center and a restaurant, guests can connect to free in-room WiFi.

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Luxury Apartment, 1 Bedroom

A neatly arranged bedroom with a large bed, a bedside table, a nightstand, and a painting on the wall.

Luxury Apartment, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Sea View

A hotel room with a large bed, a television mounted on the wall, a painting above the bed, and a window with curtains.

Luxury Apartment, 2 Bedrooms, Sea View

  • 49 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

A modern hotel room with a bed, bedside table, lamp, and a small round table. There is a desk with a chair and a TV mounted on the wall.

Junior Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

A bedroom with a bed, a nightstand, a TV, a desk with a chair, and a carpeted floor.

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment, 1 Bedroom, Sea View

A hotel room with a large bed, a chandelier, a wooden wardrobe, a chair, and a window with curtains.

Luxury Apartment, 1 Bedroom, Sea View

  • Sea view
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Apartment, 1 Bedroom, Sea View

A neatly made bed with a plaid headboard, white bedding, and two bedside lamps.

Premium Apartment, 1 Bedroom, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Apartment, 2 Bedrooms, Sea View

A living room with a sofa, armchair, coffee table, and a view of the sea through large windows.

Premium Apartment, 2 Bedrooms, Sea View

  • 5 sq m
  • Sleeps 4
  • 2 King Beds

About the neighborhood

Located in Douglas, The Town House is in the city center and near the beach. Gaiety Theatre and Manx Museum are cultural highlights, and some of the area's activities can be experienced at Douglas Bay Horse Tramway and Castletown Golf Links. Traveling with kids? Consider Isle of Man Arts Centre, or check out an event or a game at National Sports Centre. Visit our Douglas travel guide
Map
The Town House, 24 Loch Promenade, Douglas, Isle of Man, IM1 2LX

What's nearby

  • A coastal city with a harbor, industrial buildings, and a bridge connecting two parts of the city.
    Tynwald
    4 min walk - 0.3 miles
  • Douglas Beach
    1 min walk - 0.1 miles
  • Manx Museum
    4 min walk - 0.3 miles
  • Gaiety Theatre
    5 min walk - 0.3 miles
  • Palace Casino
    16 min walk - 0.9 miles

Getting around

  • Douglas Ferry Station
    5 min walk
  • Isle of Man (IOM)
    17 min drive

Restaurants

  • Thie Bee Coffee Shop
    6 min drive
  • The Crooked Dagger
    4 min walk
  • The Conister Arms (JD Wetherspoon)
    1 min walk
  • The Barbary Coast Grill & Bar
    6 min walk
  • The Coffee Shop
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 11.95 to 23.50 per person
  • A restaurant

Things to do

  • Gym
  • Playground
  • Racquetball/squash

Family friendly

  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • High chair
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Direct access to the beach

Accessibility

  • Elevator
  • Thin carpet in room

More

  • 3 floors
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 11.95 to 23.50 per person
  • Airport shuttle fee: GBP 27 per person (one-way)
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is The Town House pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at The Town House?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Early check-in is available for a fee of GBP 20.00 (subject to availability).

What time is check-out at The Town House?

Check-out is at 11 AM. Late check-out is available for GBP 20.00 (subject to availability).

Does The Town House provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 27 per person applies.

Where is The Town House located?

Offering direct access to the beach, this Douglas hotel is in the city center and within a 5-minute walk of Douglas Beach and Manx Museum. Tynwald and Gaiety Theatre are also within 10 minutes. Douglas Ferry Station is 5 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Town House Reviews

9.8

Exceptional

10

Cleanliness

9.0

Location

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 57 out of 66 reviews
Rating 8 - Good. 8 out of 66 reviews
Rating 6 - Okay. 1 out of 66 reviews
Rating 4 - Poor. 0 out of 66 reviews
Rating 2 - Terrible. 0 out of 66 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay - great location - would stay again
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well placed for shopping in the strand and close to the ferry terminal. Jon the owner was very friendly. We stayed in the executive suite number 5. We had everything we needed in there and the welcome pack was a lovely touch. We would definitely stay at The Town House again.
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here. A two bedroom apartment which was very clean and had everything we needed. A lovely place to stay 👍
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
4 night stay for first visit to the Isle. Perfect position for the ferry and other transport links
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment in perfect location

Fabulous apartment with great view of the ocean and main promenade.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing!! Everything about this place is awesome! The view from our room was spectacular. Staff was amazing. Loved it so much!!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, great views, nice kitchen with food provided. Close to the sea with shopping/bars/restaurants nearby. Very accommodating and friendly and personable staff. Would love to come back!
Stayed 5 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms. Codes sent in advance. Lovely choice of extras with plenty of choice. Quiet building. Great views.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful view over the bay

We stayed one night at the Town House as we had an early ferry the next day. The hotel manager allowed us to check in early with no extra charge so we could leave our bags and go exploring for the rest of the day. The two room suite had fantastic views into the bay and we enjoyed a bit of a relax after eating out just sitting and watching people walking along the Promenade. Would have been happy to have stayed a day or two longer.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great concept of having hotel options in an apartment. Good location on seafront with easy access to shops, restaurants and public transport. Staff were lovely and helpful. Gym and laundry were a nice bonus for a small hotel. 2 minutes drive or 5 mins walk from ferry terminal. Only downside was the rear rooms look onto the back of other buildings, but didn’t bother us as we were out and about most of the day.
Stayed 8 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a superior room with a sea view. It was everything you could want. The view over the water was superb. The fit out was great. The convenience to the ferry terminal was great as was the access to the bus. The breakfast basket was as comprehensive as we have ever had and satisfied our requirements excellently. As for Isle of Man, we did not know what to expect but it far exceeded our expectations, The steam train, the vintage electric railway, the train up the mountain and horse drawn tram was all very different and complemented the extensive bus network so we saw a lot. We could have stayed more than 3 nights.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always feel like home!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay here, would fully recommend.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb stay - everything was perfect for us.

Superb stay - everything was perfect for us. Wouldn't hesitate to stay again!
Stayed 3 nights in Sep 2022
Verified review

8/10 Good

Liked: Amenities
Nice hotel.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here’s a polished version of your review: “For us, this is the best place to stay on the Isle of Man, and it’s the only accommodation we choose whenever we visit the island. Our apartment is perfect—extremely clean, with beautiful sea views, and a well-equipped kitchen that has everything we need. We always feel very welcome thanks to Jon, and we are already looking forward to coming back again soon.”
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - lots of space in the apartment 👍
Stayed 3 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and homey, pass code system worked very well. Excellent location, walking distance to bus, train station, Strand Street, Promenade. Nice bakery nearby and excellent shopping at Marks and Spencer.
Stayed 14 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Comfortable apartment.

I enjoyed my stay. Apartment was comfortable with small kitchen dining area, living area and bedroom. Laundry facilities in building. Location was very convenient. Central location in Douglas and short walk to ferry terminal.
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a gorgeous apartment on the 2nd floor with fantastic views of the sea, amazing location 5 mins walk from the ferry terminal and the town centre is very close, the bus stop is right outside the hotel which is handy, we even got an email from the hotel asking what we would like in our welcome pack, That was a lovely touch, we are already considering booking again
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This apartment had a beautiful bay window view of the sea and the little castle in the bay. There is a small lift which was great for bringing up luggage. There was a fully stocked kitchen and they provided bread, butter, jam and some cake/cookies, coffee and tea. The reception was able to print our boarding tickets, as apparently IOM airport doesn't take boarding tickets from mobile devices for some reason.
Stayed 2 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

The apartments are very comfortable and it looks like they were recently renovated. In good condition and with lovely amenities. There was a basket full IOM complimentary breakfast stuff.
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay in Douglas, Isle of Man

This facility is superb. My accommodation consisted of a living room, bedroom with en suite and a small kitchen. The bedroom and living room were spotless. I had a view out to the sea. The kitchen was very useful and was provided with tea, coffee, bread, butter/margarine and cakes. Very highly recommended.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfy hotel

Lovely comfortable hotel, run.by very professional, courteous and competent people.
Stayed 6 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous. Spotless . Spacious. I loved it. Great location and lovely homemade cakes.
Stayed 2 nights in Sep 2019