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The Sefton

4.0 star property
Hotel on the beach, with indoor pool

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Photo gallery for The Sefton

Indoor pool
Interior detail
Exterior
Interior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

Highlights

Heating
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Shower/tub combination
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds (Atrium)

Lobby

Twin Room, 2 Twin Beds (Atrium)

Highlights

Heating
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Shower/tub combination
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Atrium)

Lobby

Double Room (Atrium)

Highlights

Heating
Flat-screen TV
Portable fan
Hair dryer
Private bathroom
Shower/tub combination
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Harris Promenade, Douglas, England, IM1 2RW

What's nearby

  • Douglas Beach - 1 min walk - 0.0 miles
  • Gaiety Theatre - 1 min walk - 0.0 miles
  • Tynwald - 6 min walk - 0.4 miles
  • Manx Museum - 6 min walk - 0.4 miles
  • Palace Casino - 12 min walk - 0.7 miles

Getting around

  • Douglas Ferry Station - 10 min walk
  • Isle of Man (IOM) - 19 min drive

Restaurants

  • ‪Jaks Bar & Steakhouse - ‬3 min walk
  • ‪The Woodbourne - ‬11 min walk
  • ‪Terrace Chippy & Diner - ‬7 min walk
  • ‪Victoria Grill - ‬8 min walk
  • ‪Sam Webbs - ‬1 min walk

About this property

The Sefton

Upscale hotel by the sea
At The Sefton, you can look forward to a library, dry cleaning/laundry services, and a bar. Treat yourself to spa services, such as aromatherapy, a manicure/pedicure, or a massage. The on-site Asian cuisine restaurant, Bonzai, offers breakfast, brunch, lunch, dinner, and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities such as a health club and a business center.
Other perks include:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a banquet hall
  • A 24-hour front desk, a vending machine, and luggage storage
  • Meeting rooms, a computer station, and free newspapers
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 102 rooms include comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 4 per night)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 5 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bonzai
  • Sir Normans

Things to do

  • Health club
  • Indoor pool
  • Library
  • Piano
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • On the beach

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 5.00 to 15.00 per person
  • Self parking fee: GBP 4 per night
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sefton Douglas
Sefton Hotel
Sefton Hotel Douglas
The Sefton Hotel
The Sefton Douglas
The Sefton Hotel Douglas

Frequently asked questions

Does The Sefton have a pool?

Yes, this property has an indoor pool.

Is The Sefton pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Sefton?

Self parking is available for GBP 4 per night. Limited spots are available.

What time is check-in at The Sefton?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Sefton?

Check-out is at 11 AM. Late check-out is available for GBP 30 (subject to availability).

Where is The Sefton located?

Located in Douglas, this beachfront hotel is in the city center, just steps from Gaiety Theatre and Douglas Beach. Manx Museum and Tynwald are also within 10 minutes. Douglas Ferry Station is 10 minutes by foot.

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The Sefton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 214 out of 479 reviews
Rating 8 - Good. 163 out of 479 reviews
Rating 6 - Okay. 69 out of 479 reviews
Rating 4 - Poor. 18 out of 479 reviews
Rating 2 - Terrible. 15 out of 479 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, friendly helpful staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at hotel very pleased
Stayed 7 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel ... possibly in need of some tlc .. but nice fiendly staff, ..good breakfasts.. and nice room onto the interior atrium
Stayed 7 nights in Apr 2025

10/10 Excellent

Ann Orlicek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a beautiful work of architecture, the atrium was very pleasant, and the staff was absolutely helpful and sweet in every way. I definitely want to come back!!!
Stayed 11 nights in Apr 2025

10/10 Excellent

Willian Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good and the balcony over the internal atrium was nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that has some really good recent refurbs, great hotel bar and food and entertainment, breakfast as always fabulous 👌 We stayed in an Atrium room, lovely, would recommend 👍
Stayed 2 nights in Mar 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overwhelmed by this hotel and island. From the moment of check in by 2 lovely ladies we received an Atrium room which was an absolute delight. Newly refurbished rooms and a little balcony with chairs to sit out overlooking an indoor garden with lots of natural light. We don’t want to leave it’s been the best trip 🙏
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with the quiet and the good sleep that I got. The bed was marvellous and the view of the indoor garden
Stayed 7 nights in Apr 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy and very central for bars and restaurants. The hotel restaurant and bar were very good!
Stayed 1 night in Jan 2025

10/10 Excellent

Arkadiusz Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, private, quiet swimming pool. Very comfortable room with see view.
Stayed 2 nights in Jan 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort

Convenient stay on the island

Stayed in the older part of the hotel which was a little run down, but we had a spacious room, clean and comfortable. Breakfast was good, lovely view from the restaurant. Great location and staff really helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Sefton. The location was perfect as we walked to our planned destinations. Wonderful breakfasts.
Stayed 4 nights in Jan 2025

10/10 Excellent

Arkadiusz Lukasz

Very happy about my stay and will be back soon
Stayed 1 night in Dec 2024

10/10 Excellent

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were really friendly and had a good laugh with the front desk.
Stayed 4 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good few days away

Good few days away excellent staff especially Margaret and wan.
Stayed 3 nights in Dec 2024

6/10 Okay

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Close to center of town
Stayed 6 nights in Dec 2024

6/10 Okay

Ray

Liked: Staff & service, amenities
Property is not a 4 star property. It is tired looking and bedrooms need an update. Not impressed with the mould around the bath and definitely not for a 4 star hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
The room and staff were excellent as was the breakfast
Stayed 4 nights in Nov 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

We had a new upgrade room, everything good, suggested some minor changes
Stayed 3 nights in Jan 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Break

Excellent hotel, great location on the sea front. Felt very relaxing there and breakfast was very good too.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel near the centre of Dougles ,great staff and great food
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great room. Nice and warm. Great bed and pillows.. Buffet breakfast excellent. We went off season and managed to use the pool, which is an unusual design and only 6 people allowed in the pool at same time so not sure how useful in the summer. We were with family - 6 of us, so we had pool to ourselves and the children loved it.
Stayed 3 nights in Feb 2025

6/10 Okay

George

Liked: Staff & service
Disliked: Property conditions & facilities
The position of the hotel is fantastic but this is absolutely not a 4star hotel The decor is very dated especially the rooms, the sofa and curtains very very much past their acceptable condition, the smell of the kitchen came into the room everyday. The lifts were the slowest I have ever experienced! The staff are nice and breakfast was good but I’m afraid that doesn’t make it any better than a 3 star at best.
Stayed 1 night in Apr 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent friendly and very helpful staff. Can thoroughly recommend this hotel for a stay in Douglas.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alan Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, loved the atrium.
Stayed 7 nights in Jul 2024