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The Sefton

4.0 star property
Hotel on the beach, with indoor pool

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Photo gallery for The Sefton

Exterior
1 bedroom, in-room safe, desk, iron/ironing board
Indoor pool
Reception
Lobby sitting area

Popular amenities

  • Parking available
  • Bar
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Portable fan
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds (Atrium)

Ocean views, open daily

Twin Room, 2 Twin Beds (Atrium)

8.8 out of 10
Excellent
(16 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Portable fan
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Atrium)

Ocean views, open daily

Double Room (Atrium)

9.4 out of 10
Exceptional
(36 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Portable fan
Shower/tub combination
Hair dryer
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 King Bed

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Exterior

The Claremont

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Business services
8.8 out of 10, Excellent, 332 reviews
The Claremont

About the neighborhood

Map
Harris Promenade, Douglas, England, IM1 2RW

What's nearby

  • Douglas Beach - 1 min walk - 0.0 miles
  • Gaiety Theatre - 1 min walk - 0.0 miles
  • Tynwald - 6 min walk - 0.4 miles
  • Manx Museum - 6 min walk - 0.4 miles
  • Palace Casino - 12 min walk - 0.7 miles

Getting around

  • Douglas Ferry Station - 10 min walk
  • Snaefell Mountain Railway Laxey Station - 20 min drive
  • Isle of Man (IOM) - 19 min drive

Restaurants

  • ‪Albert Hotel - ‬9 min walk
  • ‪Jaks Bar & Steakhouse - ‬3 min walk
  • ‪The Woodbourne - ‬11 min walk
  • ‪Terrace Chippy & Diner - ‬7 min walk
  • ‪Victoria Grill - ‬8 min walk

About this property

The Sefton

Upscale hotel by the sea
At The Sefton, you can look forward to a library, dry cleaning/laundry services, and a bar. Treat yourself to spa services, such as a facial, Ayurvedic treatments, or a manicure/pedicure. The on-site Asian cuisine restaurant, Bonzai, offers breakfast, brunch, lunch, dinner, and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities such as a health club and a business center.
Other perks include:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and luggage storage
  • Free newspapers, a 24-hour front desk, and meeting rooms
  • A computer station, a vending machine, and a banquet hall
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 102 rooms include comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 4 per night)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 5 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bonzai
  • Sir Normans

Things to do

  • Health club
  • Indoor pool
  • Library
  • Piano
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the bay
  • On the beach

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 5.00 to 15.00 per person
  • Self parking fee: GBP 4 per night
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sefton Douglas
Sefton Hotel
Sefton Hotel Douglas
The Sefton Hotel
The Sefton Douglas
The Sefton Hotel Douglas

Frequently asked questions

Does The Sefton have a pool?

Yes, this property has an indoor pool.

Is The Sefton pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Sefton?

Self parking is available for GBP 4 per night. Limited spots are available.

What time is check-in at The Sefton?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Sefton?

Check-out is at 11 AM. Late check-out is available for GBP 30 (subject to availability).

Where is The Sefton located?

Located in Douglas, this beachfront hotel is in the city center, just steps from Gaiety Theatre and Douglas Beach. Manx Museum and Tynwald are also within 10 minutes. Douglas Ferry Station is 10 minutes by foot.

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The Sefton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 230 out of 514 reviews
Rating 8 - Good. 178 out of 514 reviews
Rating 6 - Okay. 72 out of 514 reviews
Rating 4 - Poor. 18 out of 514 reviews
Rating 2 - Terrible. 16 out of 514 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location airport bus stopped right outside , quirky rooms overlooking atrium. Reception staff very friendly good breakfast selection .
Stayed 3 nights in Jul 2025

10/10 Excellent

ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Staff & service, amenities, property conditions & facilities
Love the rooms staff friendly
Stayed 5 nights in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Central location with excellent atrium rooms with balconies and an especially good quality breakfast
Stayed 4 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant property and nicely situated. Staff brilliant, breakfasts excellent. Would stay again without doubt.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dianne

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location near shops, eating places and attractions. The Atrium was unique and it was wonderful having a balcony overlooking the courtyard. Superb breakfast and would Bonzai, the restaurant attached to the botel.
Stayed 6 nights in Jun 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spacious room and the bed was much appreciated. It was also very quiet.
Stayed 4 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fantastic property in a great location on the promenade. We stayed in one of the atrium rooms overlooking the gardens . Rooms are very clean ,modern and very spacious. We were with a group of eight and we would all return
Stayed 2 nights in Jul 2025

10/10 Excellent

philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Position was brilliant, some public areas could do with a coat of paint
Stayed 3 nights in Jul 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a room in the atrium lovely large room with balcony.I think bathrooms had been upgraded they were spotless.Staff were really friendly.A lot cheaper than Premier Inn
Stayed 2 nights in Jun 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, friendly helpful staff
Stayed 4 nights in Apr 2025

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
The location is great. The room and bathroom were large. It could use a refresh to return it to its prior grandeur. It was clearly once a grand hotel. The atrium would be a great place for bar service. It met our needs.
Stayed 1 night in Jul 2025

10/10 Excellent

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
A lovely hotel. Breakfasts were excellent with a very extensive menu. The swimming pool was beautiful. We had a very large balcony overlooking the atrium. There were free water bottles daily and a good sized fridge. A very central location. We would definitely recommend this hotel.
Stayed 6 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at hotel very pleased
Stayed 7 nights in Apr 2025

8/10 Good

Celia

Liked: Cleanliness, staff & service
Spent four nights at the Sefton. Location is good with a bus stop right outside. Walkable in Douglas shopping area. Had room facing the internal atrium, so no outside view. Room very warm and although a fan was provided it didn't cool the room down. Staff were friendly and helpful. Room was spacious as was the bathroom but was rather dated.
Stayed 4 nights in Jul 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely friendly hotel and excellent location

Visited to attend an event on the island . Staff extremely helpful. Food was excellent . Room was exactly what we needed
Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was great. Only problem we had, it was too warm. Our room faced the central part and there was no flow of air. It wouldnt stop us going back but we would chose a room with a window that opened to the outside
Stayed 4 nights in Jul 2025

10/10 Excellent

Willian Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good and the balcony over the internal atrium was nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that has some really good recent refurbs, great hotel bar and food and entertainment, breakfast as always fabulous 👌 We stayed in an Atrium room, lovely, would recommend 👍
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel ... possibly in need of some tlc .. but nice fiendly staff, ..good breakfasts.. and nice room onto the interior atrium
Stayed 7 nights in Apr 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy and very central for bars and restaurants. The hotel restaurant and bar were very good!
Stayed 1 night in Jan 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style ‘proper’ hotel. Room was spacious if a little dated. Breakfast wasn’t great unfortunately. Hard over cooked eggs that would have bounced, and sausages needed a sharper knife to cut! Then again I have never had a hotel buffet style breakfast that was any different. Apart from that, lovely stylish old school’proper’ Hotel. Lovely staff and ambience, and good price for one night on Expedia, and £30 cheaper than booking directly with hotel which is a shame. Would stay again tho. Very convenient for Douglas.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressed with the quiet and the good sleep that I got. The bed was marvellous and the view of the indoor garden
Stayed 7 nights in Apr 2025

8/10 Good

Mal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in an atrium room, which was too warm at night , had to close the patio doors due to noise from below, was ok after about midnight. Room was OK but bathroom needed a refresh. Room was supposed to be serviced on third day, this consisted of tea/coffee/biscuit refresh, a new toilet roll and bin emptied, no bed make or new towels until fourth day, the day before leaving! Otherwise excellent, great location on Douglas Prom, brilliant staff and good food options at reasonable prices.
Stayed 4 nights in Jul 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely few nights and it is a lovely hotel. A couple of points though: Parking is limited and the car park very tight. Had a DJ playing music on the Saturday night..was far too loud and he seemed to be playing for himself not the guests..never heard anything like it. Went to sit in the lobby and still deafened so asked if we could shut the door into the bar. Compromised by shutting half the door as the manager wanted to entice restaurant customers into the bar..well guess what..they all took one look and hastily left! In complete contrast there was a fantastic singer on the night before..was pitched just right for guests in the bar.
Stayed 3 nights in Jul 2025