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The Claremont

4.0 star property
Beach hotel with free breakfast and a 24-hour business center

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View from room
Reception
Business Studio | Memory foam beds, in-room safe, desk, blackout drapes
Exterior
Memory foam beds, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Business Room, Sea View

Business Room, Sea View | Memory foam beds, in-room safe, desk, blackout drapes

Business Room, Sea View

Highlights

Heating
Free cribs/infant beds
Mini-fridge
Smart TV
Memory foam bed
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Single Room

Memory foam beds, in-room safe, desk, blackout drapes

Business Single Room

Highlights

Heating
Smart TV
Memory foam bed
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Free bottled water
Digital channels
  • Sleeps 1
  • 1 Double Bed

View all photos for Business Studio

Memory foam beds, in-room safe, desk, blackout drapes

Business Studio

Highlights

Heating
Free cribs/infant beds
Smart TV
Memory foam bed
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Memory foam beds, in-room safe, desk, blackout drapes

Classic Double Room

Highlights

Heating
Smart TV
Memory foam bed
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Free bottled water
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room

Memory foam beds, in-room safe, desk, blackout drapes

Business Room

Highlights

Heating
Smart TV
Memory foam bed
Blackout drapes/curtains
Private bathroom
Coffee/tea maker
Free bottled water
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Suite

Business Suite | Memory foam beds, in-room safe, desk, blackout drapes

Business Suite

Highlights

Heating
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Separate bedroom
Memory foam bed
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Loch Promenade 18, Douglas, IM1 2LX

What's nearby

  • Douglas Beach - 1 min walk - 0.0 miles
  • Tynwald - 5 min walk - 0.3 miles
  • Manx Museum - 5 min walk - 0.3 miles
  • Gaiety Theatre - 6 min walk - 0.4 miles
  • Palace Casino - 18 min walk - 1.0 mile

Getting around

  • Douglas Ferry Station - 5 min walk
  • Isle of Man (IOM) - 18 min drive

Restaurants

  • ‪Albert Hotel - ‬4 min walk
  • ‪Jaks Bar & Steakhouse - ‬3 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪Victoria Grill - ‬3 min walk
  • ‪Sam Webbs - ‬5 min walk

About this property

The Claremont

Upscale hotel by the sea
At The Claremont , you can look forward to free English breakfast, dry cleaning/laundry services, and a bar. The on-site restaurant, Coast Bar and Brasserie, offers breakfast, brunch, lunch, dinner, and ocean views. Free in-room WiFi, with speed of 25+ Mbps, and a 24-hour business center are available to all guests.
Other perks include:
  • Access to a nearby health club, a banquet hall, and a front-desk safe
  • Smoke-free premises, luggage storage, and a 24-hour front desk
  • Wedding services, 2 meeting rooms, and free newspapers
Room features
All 56 rooms include comforts such as 24-hour room service, as well as perks like free WiFi and safes.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch Smart TVs with digital channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

Bulgarian, English, Filipino, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free English breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Coast Bar and Brasserie

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Late check-in fee for check-in between 11:00 AM and 4:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Claremont Douglas
Claremont Hotel Douglas
The Claremont Hotel
The Claremont Douglas
The Claremont Hotel Douglas

Frequently asked questions

Is The Claremont pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Claremont ?

The Claremont doesn't offer parking.

What time is check-in at The Claremont ?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available from 11:00 AM–4:00 PM for a fee.

What time is check-out at The Claremont ?

Check-out is at 11 AM.

Where is The Claremont located?

Located in the heart of Douglas, this beach hotel is within a 10-minute walk of Douglas Beach, Manx Museum, and Tynwald. Gaiety Theatre and Tower of Refuge are also within 10 minutes. Douglas Ferry Station is only a 5-minute walk.

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The Claremont Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 152 out of 309 reviews
Rating 8 - Good. 119 out of 309 reviews
Rating 6 - Okay. 26 out of 309 reviews
Rating 4 - Poor. 6 out of 309 reviews
Rating 2 - Terrible. 6 out of 309 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Lovely older hotel - lotsa stairs to some of the rooms but not an issue for us. Very nice rooms, comfortable bed, great hotel staff. Great breakfast, great location close to shopping, train and bus, and ferry terminal. Great breakfast and nice restaurant overall.
Stayed 6 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great for me as I arrived by ferry the hotel is less then 5 minutes from ferry terminal. Fantastic breakfast and excellent house keeping.
Stayed 3 nights in May 2025

8/10 Good

Hazem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and hotel dining was great.
Stayed 4 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to ferry , Not really a fan of memory foam mattress, no support and dip in the middle otherwise stay was good .
Stayed 1 night in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Great stay over the last 2 days. The Claremont fully deserves it's 4 stars. Rooms are big and have lots of small touches you don't get in a lot of hotels today. Great views and the staff were all pleasant and welcoming. It is well situated on the front in Douglas. Parking is a nightmare but this is common to Douglas and is not the fault of the Claremont. Would we stay there again absolutely.
Stayed 2 nights in May 2025

10/10 Excellent

Karina Marie

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The overall experience at the hotel was great. However, it was let down by one particular member of staff serving breakfast. She was unhelpful, surly, and appeared ‘ inconvenienced’ when asked for simple service. She let down the professionalism and kindness of all other members of staff. I received a free upgrade to a sea facing room. The room was clean, well laid out and fitted. Check in and out was seamless. I would definitely recommend a stay.
Stayed 3 nights in May 2025

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Extremely helpful and friendly staff. The adjoining restaurant is wonderful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gerald

Liked: Amenities
Location was great. Breakfast included. Good restaurant on site
Stayed 2 nights in Oct 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smart hotel and great evening meal.

Smart hotel and great evening meal
Stayed 1 night in Aug 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, conveniently central.
Stayed 3 nights in Jun 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

Lovely hotel. Staff in the restaurant were incredibly helpful and friendly and deserve a special mention!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I genuinely felt welcomed and I am extremely happy I stayed here
Stayed 1 night in Sep 2024

8/10 Good

Clive

Could do with a evening restaurant appraisal as the food should have matched the high standards of the hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Claremont is in a perfect location on the seaside in central Douglas. Stores and restaurants are within easy walking distance. Staff are friendly and efficient. Dinner as well as breakfast the next morning were wonderful. Room had a tub AND a walk-in shower!
Stayed 1 night in Nov 2024

10/10 Excellent

Rhea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, staff were all very friendly especially the cleaning staff, the room was immaculate as was the rest of the hotel. We booked a sea view room for the weekend from the pictures online thinking we would have seats looking out to the sea however the room simply had a high window, we could see the sea from it though! This was the only real downfall. The breakfast was lovely. The lounge area was beautiful. The room was a bit small for the price but had everything we needed however the bathroom was huge and the shower was THE BEST!
Stayed 2 nights in Feb 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and friendly staff, very good food.
Stayed 1 night in Nov 2022

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Originally I was put in a room without a window which wasn’t great - the staff were helpful but I had to double up costs to get a sea view when the hotel wasn’t busy. I thought they could have been a bit more flexible on this
Stayed 2 nights in Mar 2025

10/10 Excellent

Steven Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Claremont is a great hotel, but the team running the service, housekeepers, bar and restaurant and management, ensure the overall service complements the building and accommodation. I would like to highlight the house keeping inparticular as a reason to book The Claremont. We booked a long stay and will not hesitate to do so again.
Stayed 9 nights in Oct 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for business with all the facilities I needed; helpful, knowledgeable and accommodating staff, good service and delicious food. No complaints!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great IoM hotel

Great hotel - well placed in Douglas - nice clean rooms, great staff
Stayed 2 nights in Oct 2022

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Exactly as advertised.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful and worth it

This is a great hotel on the Prom and only a few minutes walk from the ferry terminal. The bed was wonderful and bathroom was nice and big. Included breakfast was one of the best we had on our trip! Top choice for our next trip to Douglas!!
Stayed 1 night in Jun 2024

10/10 Excellent

Simon

Liked: Staff & service, amenities, property conditions & facilities
Terrific location. Great staff. Breakfast was a stand-out and excellent.
Stayed 1 night in Apr 2023

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay … really nice hotel, spotlessly clean, and great food . Only mistake we made was not to book a sea view room !
Stayed 4 nights in Jul 2022

8/10 Good

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value staff friendly and helpful
Stayed 2 nights in Oct 2022