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Acacia Boutique Hotel

Property class: 4

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Photo gallery for Acacia Boutique Hotel

Room - Acacia Boutique Hotel (Douglas)
Room - Acacia Boutique Hotel (Douglas)
Bathroom - Acacia Boutique Hotel (Douglas)
Room - Acacia Boutique Hotel (Douglas)
Room - Acacia Boutique Hotel (Douglas)
Take advantage of free English breakfast, dry cleaning/laundry services, and a restaurant at Acacia Boutique Hotel. Stay connected with free WiFi in public areas.

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Restaurant
  • Laundry
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Terrace, Ocean View (Acacia)

Room

Superior Suite, 1 Queen Bed with Sofa bed, Terrace, Ocean View (Acacia)

  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Double or Twin Room, Ensuite

Room

Standard Double or Twin Room, Ensuite

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Double or Twin Room, Ensuite, Sea View

Room

Double or Twin Room, Ensuite, Sea View

  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Double Room, Ensuite

Room

Standard Double Room, Ensuite

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

About the neighborhood

Located in Douglas, Acacia Boutique Hotel is on the beach. Tower of Refuge and Laxey Wheel are local landmarks, and some of the area's activities can be experienced at Douglas Bay Horse Tramway and Castletown Golf Links. Isle of Man Arts Centre and Curraghs Wildlife Park are also worth visiting. Visit our Douglas travel guide
Map
Marathon Terrace, Queen's Promenade, Douglas, England, IM2 4NH

What's nearby

  • Douglas Beach
    1 min walk - 0.0 miles
  • Douglas Bay Horse Tramway
    4 min walk - 0.3 miles
  • Palace Casino
    7 min walk - 0.4 miles
  • Gaiety Theatre
    19 min walk - 1.0 mile
  • Manx Museum
    3 min drive - 1.5 miles

Getting around

  • Douglas Ferry Station
    9 min drive
  • Snaefell Mountain Railway Bungalow Station
    13 min drive
  • Isle of Man (IOM)
    21 min drive

Restaurants

  • Thie Bee Coffee Shop
    7 min drive
  • The Crooked Dagger
    3 min drive
  • The Conister Arms (JD Wetherspoon)
    3 min drive
  • The Barbary Coast Grill & Bar
    3 min drive
  • The Coffee Shop
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • Free English breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant

Restaurants on site

  • NEW MANILA

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the beach

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individually decorated
  • Individually furnished
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 9 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

Pets allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30 per day
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • American Express
  • Visa

Important information

Optional extras

  • Rollaway bed fee: GBP 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is Acacia Boutique Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Acacia Boutique Hotel?

Check-in start time: 5:00 PM; Check-in end time: 9 PM.

What time is check-out at Acacia Boutique Hotel?

Check-out is at 11:00 AM.

Where is Acacia Boutique Hotel located?

Nestled on the beach, this Douglas hotel is within a 5-minute walk of Douglas Beach and Douglas Bay Horse Tramway. Onchan Pleasure Park and Palace Casino are also within 15 minutes. Douglas Ferry Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Acacia Boutique Hotel Reviews

6.8

8.0

Cleanliness

8.4

Location

7.2

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 0 out of 11 reviews
Rating 8 - Good. 7 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

Reviews

Verified review

6/10 Okay

Liked: Room comfort
Disliked: Staff & service

a bit mixed

The room had an amazing view and was quite comfortable. Breakfast was ok but not great. The service however was poor. No customer service skills whatsoever. The chap who checked us in and out acted as though we were a huge inconvenience. What a shame as apart from this we would stay again!
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Acacia

staff friendly room clean and serviced every day only problem kitchen extract exhaust finished by the window which although was locked shut did not seal It came on at 6am and room smelt of breakfast and later on until around midnight it smelt of malaysian food for that reason I would not stay there again
Stayed 6 nights in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kleines Hotel an der Promenade

Kleines Hotel mit 12 Zimmern und asiatischem Restaurant. Kein Lift und enges Treppenhaus. Unser Zimmer war groß genug, das Bad sogar überdurchschnittlich. Frühstück individuell zubereitet und gut. Horse - Tram bzw. Bushaltestelle direkt am Hotel.
Verified review

4/10 Poor

Disliked: Staff & service, room comfort

Not really a hotel

This place should really not refer to itself as either a hotel or boutique. It's a few rooms above a restaurant, that's it. Our room was small but that in itself wasn't a problem for one night, and especially given the price. The bathroom though was tiny and it was almost impossible to get to the sink, and there was mould on the ceiling. The breakfast was great though, really good although there was no coffee available at the time which I find quite incredible. All-in-all, a step-up from your typical Douglas B&B but certainly not hotel class.
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Good weekend break

Enjoyable stay, a few minor niggles but I'd happily stay again.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, enjoyable staff VFM

Good Value, staff assisted with and worked around our travel arrangements
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schlechtes Hotel mit gutem Restaurant

Hatten ein Doppelzimmer mit ca 11qm Fläche und direktem Lärm und Geruch aus der Küche. Das entspricht in keiner Weise den Angaben oder 4 Sterne Standard. Ein Bett mit 140 * 195 cm ist kein Doppelbett. Restaurant ist gut, Frühstück für kontinentaleuropäischen Geschmack leider sehr mager ausgestattet. WLAN leider nur sporadisch nutzbar. TV winzig.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Ok, Choose room carefully, also see other reviews

Good choice if you have a car as 24 hour parking available just across the road. Breakfasts excellent.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort

Bit of a let down

Room was nothing like hotel photos. Smallest bedroom we have ever stayed in. Described as a "boutique" hotel and each photo shows a couch in the room. Wasn't even space for a dining chair in our room. There was one suite in the hotel and I reckon that is where all the photos were taken. Bit of a con and felt let down as a result. Pity as otherwise the hotel was ok.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Away!

Even thought the hotel is hidden between a restaurant and ice cream shop the location was good. The morning breakfast that came with our booking was excellent. The hotel seemed to have been update --- and for the price a great deal during our August stay. Rooms without a view were small --- and nothing fancy. I would stay there again.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort