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Somatel Hotel

3.0 star property
Beaux Arts hotel with free parking connected to the convention center in Douala

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Photo gallery for Somatel Hotel

Exterior
Lobby lounge
Standard Double Room | In-room safe, individually furnished, desk, blackout drapes
Executive lounge
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Bar
  • Free airport shuttle
  • Breakfast available
  • Room service
  • Laundry

Room options

View all photos for Room (Annex)

Room (Annex) | In-room safe, individually furnished, desk, blackout drapes

Room (Annex)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 12 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually furnished, desk, blackout drapes

Standard Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room

Junior Room | In-room safe, individually furnished, desk, blackout drapes

Junior Room

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Rue Akwa-Bali, Douala, 17546

What's nearby

  • Cathedral of Saints Peter and Paul - 6 min walk - 0.4 miles
  • Eko Market - 17 min walk - 0.9 miles
  • Port of Douala - 2 min drive - 0.9 miles
  • La Nouvelle Liberte - 3 min drive - 2.5 miles
  • Douala Grand Mall - 5 min drive - 2.9 miles

Getting around

  • Douala (DLA-Douala Intl.) - 26 min drive

Restaurants

  • ‪Le Boj - ‬16 min walk
  • ‪Opiom Bali - ‬3 min walk
  • ‪Caf'Art Bali - ‬8 min walk
  • ‪Mc Burger - ‬8 min walk
  • ‪La Cigale - ‬13 min walk

About this property

Somatel Hotel

Hotel located in Akwa II
Take advantage of a free roundtrip airport shuttle, a poolside bar, and a terrace at Somatel Hotel. Treat yourself to a massage or other spa services. The on-site local cuisine restaurant, La Voute, offers breakfast, lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an area shuttle, and babysitting (surcharge)
  • An elevator, a front-desk safe, and multilingual staff
Room features
All 52 individually furnished rooms include comforts such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies, daily housekeeping, and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Voute

Things to do

  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Beaux Arts architecture
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 5.14 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Somatel
Somatel Douala
Somatel Hotel
Somatel Hotel Douala
Somatel Hotel Hotel
Somatel Hotel Douala
Somatel Hotel Hotel Douala

Frequently asked questions

Does Somatel Hotel have a pool?

Yes, this property has an outdoor pool.

Is Somatel Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Somatel Hotel?

Self parking is free at this property.

What time is check-in at Somatel Hotel?

Check-in end time: anytime.

What time is check-out at Somatel Hotel?

Check-out is at noon.

Does Somatel Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Somatel Hotel located?

Located in Akwa II, this hotel is within a 15-minute walk of Cathedral of Saints Peter and Paul and Espace Doual'art. Eko Market and Douala Maritime Museum are also within 1 mi (2 km).

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Somatel Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 3 out of 54 reviews
Rating 8 - Good. 14 out of 54 reviews
Rating 6 - Okay. 22 out of 54 reviews
Rating 4 - Poor. 5 out of 54 reviews
Rating 2 - Terrible. 10 out of 54 reviews

6.4/10

Cleanliness

6.6/10

Staff & service

7.4/10

Amenities

6.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Qualité/Prix abordable
Stayed 3 nights in Dec 2024

8/10 Good

BERNARD

Liked: Cleanliness, staff & service, property conditions & facilities

Un bon cadre pour un court séjour

Stayed 1 night in Dec 2024

6/10 Okay

HUBERT

Stayed 1 night in Nov 2023

2/10 Terrible

Jean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

6/10 Okay

jean-marie

Liked: Cleanliness

Convenable sans plus

Hôtel tout à fait ordinaire, néanmoins convenable pour y passer une nuit.
Stayed 1 night in Feb 2022

6/10 Okay

Babary

Stayed 1 night in Jan 2022

2/10 Terrible

michael, Bloomington

Stayed 4 nights in Dec 2021

8/10 Good

Antoine BOLA

Liked: Staff & service
Disponibilité
Stayed 1 night in Nov 2021

8/10 Good

Valentin

Stayed 1 night in Jun 2021

2/10 Terrible

RaoulPao, Cincinnati oh

Disliked: Cleanliness
My trip who's called i going to let you know when is the next trip
Stayed 2 nights in Nov 2020

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveler

Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
piscine bar et terrase interieur au lien de vilaine bache il y a 2 ans.
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Service, et personnel correct. Mais la chambre était vêtus, le lit trop petit, la déco pas du tout. Pour 51€ c'est en-deçà d'un hôtel qui se dit 3 étoiles.
Stayed 1 night in Aug 2018

6/10 Okay

Jahn Birger

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2018

2/10 Terrible

James, US

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget Hotel

Employees was not able to access to my online reservation.
Stayed 1 night in Jan 2018

10/10 Excellent

Duclos, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with good food and security

The Staff are very friendly with customers The food are served on time
Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

viajero SP, spain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Habitacion pequeña y baño sucio

Habitacion y baño muy pequeño, La tapa del baño por abajo tenia mucha sucia y daba hasta pena. Calidad precio no recomendable .
Stayed 1 night in Oct 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Camille

Disliked: Room comfort
Was good in general Restaurant prices way over the top . Swimming pool area constantly noisy with kids Mattresses on beds need updating.... too old . Still recovering from pain due to sleeping on these hard mattresses
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Very old, with mold on the walls. The food at the hotel is really overpriced, and there isn't a place around to eat (within walking distance).
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Christie, New Orleans

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible! Dirty! Too expensive!

This hotel was terrible for the price. The room was not very clean and it was very small. There was hardly any place for me to put my bags. There was lots of mold/mildew in the bathroom on the walls. There was no proper air circulation in the room. I wasn't expecting anything of 5-star quality, but I was very disappointed. Won't recommend and won't stay here again.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Adisa, Cleveland

Disliked: Staff & service, room comfort

No concept of professionalism or customer service

The staff was unbelievably rude. They were also indifferent and slow to resolve the plumbing problems in my room. Customer service is not even a concept at the hotel. I was also told that breakfast was included but was given a bill upon checkout. I told the receptionist NOT to use the chip reader on my ATM card because it won't accept it and it will deactivate my card. He ignored me and I emphatically told him a second time. He did it anyway. The card was not accepted and my bank, who advised me not to use the chip reader abroad, deactivated my card. I will never stay at this hotel again. It was a terrible experience. The WiFi was also weak
This review was submitted before 2018 and has not been verified.

6/10 Okay

Yannick, Boston

Liked: Cleanliness

Not bad

Not bad hotel
This review was submitted before 2018 and has not been verified.

8/10 Good

Brian, Ottawa

Liked: Staff & service, room comfort

Friendly and helpfull staff. Overall expensive.

Hotel and room are clean. Bed, bathroom, and air-conditioning are ok. They lost my paid-and-confirmed booking but me and the staff stayed polite and it got resolved. Very nice of them to go to pharmacy for me when I cought a cold. They offered to call taxi but they called an expensive private driver, which I admit is a lot more safe than yellow cab. Buffet food was very good. Relatively a good price for an all-you-can-eat buffet. But when eating a simple meal would have been ok, it is expensive (you still pay buffet if you only take 1 plate).