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Saffana Hôtel

3.0 star property
Travelers start the day with a hearty breakfast buffet before exploring nearby restaurants or firing up the hotel's barbecue grills for a local flavor experience

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Photo gallery for Saffana Hôtel

Lobby sitting area - Saffana Hôtel (Douala)
Free daily buffet breakfast - Saffana Hôtel (Douala)
Lounge - Saffana Hôtel (Douala)
Economy Room | Desk, blackout drapes, free WiFi - Saffana Hôtel (Douala)
Breakfast, lunch, dinner served; local and international cuisine - Saffana Hôtel (Douala)
Located near Douala Grand Mall, Saffana Hôtel offers a convenient airport shuttle and satisfying breakfast buffet. Enjoy an on-site restaurant, relaxing terrace, and coffee shop/cafe. In-room WiFi keeps everyone connected. Previous visitors consistently praise their experience.

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Standard Room | Desk, blackout drapes, free WiFi

Standard Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Comfort Room | Desk, blackout drapes, free WiFi

Comfort Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, blackout drapes, free WiFi

Family Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Economy Room

Economy Room | Desk, blackout drapes, free WiFi

Economy Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Room

Elite Room | Desk, blackout drapes, free WiFi

Elite Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Douala, Saffana Hôtel is near the airport. Looking to enjoy an event or a game? See what's going on at Stade de la Reunification or Japoma Sports Complex. Visit our Douala travel guide
Map
Route 3, Douala

What's nearby

  • Douala Grand Mall
    11 min walk - 0.6 miles
  • Cathedral of Saints Peter and Paul
    6 min drive - 3.9 miles
  • Espace Doual'art
    7 min drive - 4.0 miles
  • Port of Douala
    8 min drive - 5.3 miles
  • Japoma Sports Complex
    13 min drive - 9.4 miles

Getting around

  • Douala (DLA-Douala Intl.)
    3 min drive

Restaurants

  • Rendezvous Bar
    3 min drive
  • Mokolo Restaurant
    4 min drive
  • Aquarius Marina 2000
    6 min drive
  • Le Lili Marleen Restaurant
    5 min drive
  • Elf, village
    6 min drive

About this property

Saffana Hôtel

Hotel near Douala Grand Mall
Located close to Stade de la Reunification and Cathedral of Saints Peter and Paul, Saffana Hôtel provides a free breakfast buffet, a free roundtrip airport shuttle, and a terrace. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
Other perks include:
  • Luggage storage, tour/ticket assistance, and a 24-hour front desk
  • A TV in the lobby, barbecue grills, and 1 meeting room
  • A front-desk safe, a banquet hall, and concierge services
Room features
All 70 rooms feature comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with free toiletries
  • Flat-screen TVs with premium channels
  • Daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour free roundtrip airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Saffana Hôtel DOUALA
Saffana DOUALA
Saffana
Saffana Hôtel Hotel
Saffana Hôtel Douala
Saffana Hôtel Hotel Douala

Frequently asked questions

Is Saffana Hôtel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Saffana Hôtel?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Saffana Hôtel?

Check-out is at noon.

Does Saffana Hôtel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Saffana Hôtel located?

Situated near the airport, this hotel is 0.8 mi (1.3 km) from Douala Grand Mall and within 6 mi (10 km) of Port of Douala and Espace Doual'art. Cathedral of Saints Peter and Paul and Stade de la Reunification are also within 6 mi (10 km).

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Reviews

Saffana Hôtel Reviews

7.8

Good

7.4

Cleanliness

2.6

Location

8.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 23 out of 56 reviews
Rating 8 - Good. 14 out of 56 reviews
Rating 6 - Okay. 7 out of 56 reviews
Rating 4 - Poor. 10 out of 56 reviews
Rating 2 - Terrible. 2 out of 56 reviews

Reviews

10/10 Excellent

Danail

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located nearby the airport. My flight was delayed and arrived very late but they were waiting for pick me. Breakfast is good
Stayed 1 night in Sep 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and enjoyed the great food served at the restaurant.

4/10 Poor

Dr Pascal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOT AT ALL
Stayed 1 night in Dec 2025

10/10 Excellent

EMMANUEL

Liked: Cleanliness, amenities
It was great experience
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2023

4/10 Poor

Samson

Disliked: Cleanliness, property conditions & facilities

Fair

Acceptable
Stayed 1 night in Nov 2022

10/10 Excellent

Tambe Harry

Liked: Cleanliness, staff & service
I will like the owners to add windows in rooms that are airlock like 213 where I spent a night
Stayed 1 night in May 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is old and lacks maintenance. It us situated in dirty surroundings. Lights are not switched on in corridors. Bathrooms are not cleaned properly. Breakfast is monotonous.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jean Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tip top et très très professionnel et accueillant

Personnels super sympa et très réactif à toutes demandes. Je futs très agréablement surpris par la qualité de l'ensemble des prestations proposées par l'établissement. Je conseille et recommande cet hôtel à tous européens ayant besoin pour ses vacances ou déplacements professionnels de réserver les yeux bandés
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un très bon choix

Séjour très agréable, personnel accueillant et très serviable. Proximité de l'aéroport et quartier tranquille.
Stayed 1 night in Aug 2025

10/10 Excellent

Ella Muguette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien à signaler C'était super Merci à toute l'équipe
Stayed 1 night in Aug 2025

6/10 Okay

Jacques

Liked: Staff & service, property conditions & facilities
Secteur pas recommandé
Stayed 1 night in Dec 2024

8/10 Good

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel sympathique et a l'écoute des clients
Stayed 1 night in Jan 2024

6/10 Okay

Jean-Paul

Liked: Cleanliness, staff & service, property conditions & facilities
J'ai aimé le service la tranquillité la sécurité ce n'est pas un 5 étoiles mais pour la qualité et le prix c'est très bon.
Stayed 1 night in Oct 2023

4/10 Poor

Annette

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Très bon accueil.Mais j etais vraiment déçue des chambres .douche pas pas pratique.des petites bêtes qui ont fait la fête sur le lit tte la nuit .la chambre était pas aéré, tres humide aussi .Du coup j avais déclenché mon allergie tte la nuit .pas beaucp de choix concernant le petit déjeuné proposé. Seul l accueil m a plu dans cet établissement.
Stayed 1 night in Jan 2023

4/10 Poor

ibrahim sani

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Their airport taxi, reception and restaurant are good
Stayed 2 nights in Jun 2022

6/10 Okay

Claude jacquis

Liked: Cleanliness, staff & service, property conditions & facilities
Le personnel est accueillant et serviable, seulement je n’ai pas apprécié de rester sans connexion internet toute mon après midi jusqu’à mon départ. Dons je n’ai pas pu communiquer avec ma hiérarchie, ni avec ma famille.
Stayed 1 night in May 2022

10/10 Excellent

CHU

Liked: Staff & service, amenities, property conditions & facilities
Customer service was excellent. Cleanliness of hotel is appropriate. They have breakfast every morning. It was a comfortable stay.
Stayed 4 nights in Apr 2022

6/10 Okay

Brondon

Je trouve inadmissible qu'un hotel comme celui la possède des blattes La moins des choses cest un minimum de propreté
Stayed 25 nights in Dec 2021

8/10 Good

HERVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel Saffana

Petit déjeuner à améliorer, hôtesses réceptionniste très bien, bon séjour.
Stayed 1 night in Jan 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressed with Saffana

It was great for a small older hotel. Service was good. Very polite and knowledgeable in hotel and restaurant management. Although l speak french, l refused to as a test. I was impressed by their bilingualism.
Stayed 1 night in Jan 2022

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best staff ever, Im very happy with my stay :)
Stayed 1 night in Jan 2022

6/10 Okay

Chris

Near to the airport
Stayed 1 night in Nov 2021

4/10 Poor

Christian

Disliked: Staff & service, property conditions & facilities, room comfort
surfait hôtel vieillissant dans un quartier peu intéressant pour la clim, on la choisit c'est une glacière, on l'arrête un sauna petit déjeuner à pleurer ; on donne l'impression de déranger
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love their pick up services. The guy was there on time and waited for me to finish with all the procedures at the airport. Very friendly staff which made my stay so pleasing. Thanks for your services
Stayed 1 night in Jul 2021