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Marriot Metropolitan Hotel

Property class: 4.5

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Photo gallery for Marriot Metropolitan Hotel

A modern outdoor seating area with white chairs and a table, large windows, and a curved balcony overlooking a cityscape. - Marriot Metropolitan Hotel (Douala)
A luxurious bedroom with a large bed, ornate furniture, and a decorative wall. - Marriot Metropolitan Hotel (Douala)
A modern lounge area with blue seating and yellow tables, featuring large windows and a view of the city. - Marriot Metropolitan Hotel (Douala)
A round dining table with gold and white tableware, including plates, bowls, and napkins, set for a formal meal. - Marriot Metropolitan Hotel (Douala)
A lobby with a blue and white color scheme, a reception desk, a clock, and a potted plant. - Marriot Metropolitan Hotel (Douala)
Located close to Douala Grand Mall and Stade de la Reunification, Marriot Metropolitan Hotel provides free airport pick-up, a grocery/convenience store, and a free daily manager's reception. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as shopping on site and a coffee shop/cafe.

Reviews

6.6 out of 10

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

View all photos for Standard Room

A hotel room with a red accent wall, a large bed with white bedding, a blue headboard, and a small table with a lamp.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

A hotel room with a large bed, a blue sofa, a wooden coffee table, and a patterned carpet.

Deluxe Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

A bedroom with a large bed, a sofa, a nightstand, and a mirror.

Executive Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Douala, Marriot Metropolitan Hotel is near the airport. Cathedral of Saints Peter and Paul and La Nouvelle Liberte are notable landmarks, and travelers looking to shop may want to visit Douala Grand Mall and Eko Market. Looking to enjoy an event or a game? See what's going on at Stade de la Reunification or Japoma Sports Complex. Visit our Douala travel guide
Map
Terminus St. Michelle, Douala

What's nearby

  • Douala Grand Mall
    1 min drive - 0.9 miles
  • Cathedral of Saints Peter and Paul
    5 min drive - 3.3 miles
  • Eko Market
    5 min drive - 3.3 miles
  • Stade de la Reunification
    6 min drive - 3.7 miles
  • Port of Douala
    7 min drive - 3.7 miles

Getting around

  • Douala (DLA-Douala Intl.)
    10 min drive

Restaurants

  • Carrefour Belle Hollandaise
    5 min drive
  • Rendezvous Bar
    3 min drive
  • MTN Business Lounge
    4 min drive
  • Restaurant Barack Obama / Boulangerie
    1 min walk
  • Ethnic
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport pick-up shuttle
  • Free secured, covered self parking on site

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Built in 2021
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 7.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Marriot Metropolitan Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Marriot Metropolitan Hotel?

Check-in start time: 1:00 PM; Check-in end time: midnight.

What time is check-out at Marriot Metropolitan Hotel?

Check-out is at 11:00 AM.

Does Marriot Metropolitan Hotel provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel.

Where is Marriot Metropolitan Hotel located?

Situated near the airport, this luxury hotel is within 3 mi (5 km) of Douala Grand Mall, Stade de la Reunification, and Eko Market. Cathedral of Saints Peter and Paul and La Nouvelle Liberte are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Marriot Metropolitan Hotel Reviews

6.6

7.2

Cleanliness

3.4

Amenities

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 5 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 4 out of 14 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally located and good value for the money
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness
I like the cleanliness, polite and friendly staff. It is also accessible to the airport, shopping center and other important places in Douala
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was great. They were very helpful and polite. The phone in my room wasn't working. Snack bar on the ground floor plays music very late on the weekends until 3 am (Fridays and Saturdays) which is an issue for sleep those days. Location is not very far from the airports and big mall.
Stayed 8 nights in Feb 2024
Verified review

2/10 Terrible

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
seems the owner has invested some money but the stuffs are irresponsible. Reception stuffs are very good and very helpful but break fast area, cleaning stuff has problem. I could not have my break fast because they are not ready even at 8 am ... they did not even tell me sorry .. just careless.. cleaning was not done. stuffs needs to terminated for sure otherwise, the owner will keep on losing..
Stayed 1 night in Mar 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The shower water teater was in the shower with a power point which was very dangerous. The tv only had 2 channels nothing else worked. There was no fridge in the room or tea and coffee making facilities. Breakfast was limited to only an omlette every day no other choices. The omlettes were tasty but they ran out of butter/margarine after Day 2 were not too concerned about fixing problem. No real milk for coffee or tea only powder which never seemed to completely disolve. The staff were lovely and did the best they could with what management gave them
Stayed 6 nights in Oct 2024
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Wi-Fi needs to work if you are not providing suitable Wi-Fi then there's no point in staying at this hotel
Stayed 2 nights in May 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
전기는 자주 끊기고, 벌레에 물리고 했습니다.
Stayed 12 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Alentours bruyant, personnel accueillant
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Stayed 4 nights in Jun 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024
Verified review

2/10 Terrible

Stayed 7 nights in Mar 2023
Verified review

10/10 Excellent

Stayed 2 nights in Mar 2023