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ibis Douala

3.0 star property
Hotel in Douala with airport shuttle service and a 24-hour front desk

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Photo gallery for ibis Douala

Breakfast, lunch and dinner served
Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes
Exterior
Outdoor pool, pool umbrellas, sun loungers
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Free airport shuttle
  • Pet friendly
  • Laundry
  • 24/7 front desk

Room options

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Showing 2 of 2 rooms

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Renovated in 2014
Premium bedding
Blackout drapes/curtains
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Twin Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Renovated in 2014
Premium bedding
Blackout drapes/curtains
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

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9.6 out of 10, Exceptional, 62 reviews
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About the neighborhood

Map
184, Rue Pierre Loti, Bonanjo, Douala, 12086

What's nearby

  • Cathedral of Saints Peter and Paul - 9 min walk - 0.5 miles
  • Port of Douala - 18 min walk - 1.0 mile
  • Eko Market - 20 min walk - 1.1 miles
  • La Nouvelle Liberte - 4 min drive - 2.7 miles
  • Douala Grand Mall - 5 min drive - 2.8 miles

Getting around

  • Douala (DLA-Douala Intl.) - 25 min drive

Restaurants

  • ‪Le Boj - ‬2 min walk
  • ‪Opiom Bali - ‬16 min walk
  • ‪Caf'Art Bali - ‬17 min walk
  • ‪Mc Burger - ‬2 min drive
  • ‪La Cigale - ‬11 min walk

About this property

ibis Douala

Hotel located in Bonanjo
At ibis Douala, you can look forward to a free roundtrip airport shuttle, a poolside bar, and a terrace. The on-site restaurant, Le Restaurant IBIS Douala, offers breakfast, lunch, dinner, and happy hour. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, a 24-hour front desk, and a TV in the lobby
  • An elevator, ATM/banking services, and multilingual staff
Room features
All 160 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 28-inch flat-screen TVs with cable channels
  • Free extra beds, daily housekeeping, and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour free roundtrip airport shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Bar IBIS Douala
  • Le Restaurant IBIS Douala

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 753 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - April 2014
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 11 per pet, per night
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.57 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 11 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

ibis Douala
ibis Hotel Douala
ibis Douala Hotel
Ibis Douala Hotel Douala
ibis Douala Hotel
ibis Douala Douala
ibis Douala Hotel Douala

Frequently asked questions

Does ibis Douala have a pool?

Yes, this property has an outdoor pool.

Is ibis Douala pet-friendly?

Yes, ibis Douala allows cats and dogs (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a fee of EUR 11 per pet, per night.

How much is parking at ibis Douala?

Self parking is free at this property.

What time is check-in at ibis Douala?

Check-in begins at 2:00 PM.

What time is check-out at ibis Douala?

Check-out is at noon.

Does ibis Douala provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is ibis Douala located?

Located in Bonanjo, this hotel is within a 10-minute walk of Espace Doual'art and Douala Maritime Museum. Cathedral of Saints Peter and Paul and Port of Douala are also within 1 mi (2 km).

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ibis Douala Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 36 out of 160 reviews
Rating 8 - Good. 75 out of 160 reviews
Rating 6 - Okay. 33 out of 160 reviews
Rating 4 - Poor. 12 out of 160 reviews
Rating 2 - Terrible. 4 out of 160 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service
Friendly, helpful staff. Room was clean, breakfast was good. Airport shuttle was prompt. Will stay there again.
Stayed 1 night in Jul 2022

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, friendly staff. Airport shuttle was timely.
Stayed 1 night in Jul 2022

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Bathroom was dirty, which is not usual in this hotel. It is always very clean. Shower and walls black with moist.
Stayed 1 night in Jan 2020

8/10 Good

KARIM

Liked: Cleanliness, staff & service, property conditions & facilities
Pour du travail , c'est un hôtel qui convient. Une petite piscine pour ceux qui veulent se détendre après une journée de travail . Un petit déjeuner copieux et un menu varié pour le déjeuner et diner. Mais un personnel vraiment agréable souriant . Vraiment j'ai beaucoup apprécié.
Stayed 8 nights in May 2025

10/10 Excellent

David w

Stayed 1 night in Jan 2025

8/10 Good

Jean sadrick

Bien que les installations soient vieillissantes. Globalement propre. Petit déjeuné inclus est un plus.
Stayed 1 night in Apr 2024

10/10 Excellent

Cécile

Stayed 1 night in Feb 2023

8/10 Good

claudine

Stayed 2 nights in Jan 2023

8/10 Good

mitterand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gefallen hat uns die Sauberkeit und Personal Freundlichkeit. Nicht gefallen: Kinderfreundlichkeit null ( keine Kinder Spielmöglichkeit ) keine Kinderkanal, Organisation des Personals könnte verbessern werden. zB Shuttlebus Vorort nicht gesehen, Check- out war kompliziert ( keine gute Absprache zwischen den Personalien ). Keine Liegestühle am Strand
Stayed 4 nights in Aug 2022

8/10 Good

Jahn Birger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

8/10 Good

Jessica

Liked: Staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amabilité et professionnalisme des équipes. Très bon buffet petit-déjeuner,très varié.
Stayed 1 night in May 2022

10/10 Excellent

gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel pour un voyage d'affaires

Excellent hôtel. J'y retournerai sans problème. Par expérience, je sais qu'il est difficile de trouver un hôtel de cette qualité au Cameroun.
Stayed 4 nights in Jan 2022

6/10 Okay

Jerome

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres correct

Accueil et service tres bien
Stayed 1 night in Nov 2021

8/10 Good

Jahn Birger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness
Right security, that was great! No air conditioning or deliberately put it to malfunctioning, needs fresh air or smells around, no sufficient ventilation in the rooms or the one I was. However, there is room for improvement. Thank you
Stayed 8 nights in May 2021

6/10 Okay

Verified traveler

Stayed 2 nights in May 2021

8/10 Good

alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquillité

Très bon service aussi bien au restaurant qu’à la réception. Établissement sécurisé.
Stayed 4 nights in May 2021

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Apr 2021

8/10 Good

Elsa

Liked: Cleanliness, staff & service, room comfort

Update property

Rooms were outdated.....the buffet was awesome
Stayed 2 nights in Mar 2021

2/10 Terrible

Rose

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Excellent hotel mais ...

J’ai l’habitude de séjourner à cet hôtel lors de mes voyages au Cameroun, d'habitude parfait! Mais cette fois ci, je n’ai malheureusement pas pu prendre mon vol et donc y séjourner vu que je n’avais pas le bon test Covid. J’ai donc du reporter mon voyage d’une semaine mais... ils n’ont rien voulu savoir! La compagnie aérienne a bien voulu décaler mon vol d’une semaine, vu la situation sanitaire exceptionnelle, mais Ibis, non! Je suis bien évidemment terriblement déçu par cette décision. Je vais donc dorénavant séjourner la semaine prochaine à La Falaise Bonanjo et adopter cet hôtel pour mes futurs voyages.
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Stayed 6 nights in Dec 2020

6/10 Okay

Radoslav

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Verified traveler

Stayed 1 night in Sep 2020