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Hôtel SAWA

4.0 star property
Escape to a world of relaxation where every moment feels like a getaway. Enjoy international cuisine, unwind by the pool or rejuvenate at our spa.

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Photo gallery for Hôtel SAWA

Front of property - evening/night - Hôtel SAWA (Douala)
Reception - Hôtel SAWA (Douala)
Bar (on property) - Hôtel SAWA (Douala)
Outdoor pool, pool umbrellas - Hôtel SAWA (Douala)
Lobby - Hôtel SAWA (Douala)
In the heart of the business district, Hôtel SAWA offers an upscale retreat with a swim-up bar and poolside bar. Unwind in the steam room or indulge in international cuisine at the on-site restaurant, then take advantage of free WiFi and shopping on site.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Double Room, City View

Comfort Double Room, City View | Premium bedding, memory foam beds, in-room safe, individually furnished

Comfort Double Room, City View

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room, Pool View

Comfort Double Room, Pool View | Premium bedding, memory foam beds, in-room safe, individually furnished

Comfort Double Room, Pool View

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Prestige)

Premium bedding, memory foam beds, in-room safe, individually furnished

Double Room (Prestige)

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, memory foam beds, in-room safe, individually furnished

Standard Double or Twin Room

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

Executive Room

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Senior Suite

Senior Suite | Premium bedding, memory foam beds, in-room safe, individually furnished

Senior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Bonanjo, a neighborhood in Douala, Hôtel SAWA is in a shopping district and near a boardwalk/promenade. Cathedral of Saints Peter and Paul and La Nouvelle Liberte are local landmarks, and travelers looking to shop may want to visit Eko Market and Douala Grand Mall. Looking to enjoy an event or a game while in town? See what's happening at Stade de la Reunification or Japoma Sports Complex. Visit our Douala travel guide
Map
488 Rue De Verdun - Bonanjo, Douala, 2345

What's nearby

  • Douala Maritime Museum
    7 min walk - 0.4 miles
  • Port of Douala
    8 min walk - 0.5 miles
  • Espace Doual'art
    15 min walk - 0.8 miles
  • Cathedral of Saints Peter and Paul
    3 min drive - 1.1 miles
  • Eko Market
    4 min drive - 1.7 miles

Getting around

  • Douala (DLA-Douala Intl.)
    14 min drive

Restaurants

  • La Chaumiere
    3 min drive
  • The Spot
    2 min drive
  • Sky Bar
    2 min drive
  • Le Boj
    9 min walk
  • Mc Cofee
    3 min drive

About this property

Hôtel SAWA

Upscale hotel located in Bonanjo
At Hôtel SAWA, you can look forward to a free roundtrip airport shuttle, a swim-up bar, and a poolside bar. For some rest and relaxation, visit the steam room, and indulge in a manicure/pedicure or a massage. Be sure to enjoy international cuisine at the on-site restaurant. Stay connected with free WiFi in public areas, and guests can find other amenities such as a terrace and shopping on site.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with pool umbrellas and a swim-up bar
  • Free self parking
  • Buffet breakfast (surcharge), an outdoor tennis court, and multilingual staff
  • A front-desk safe, a TV in the lobby, and tour/ticket assistance
Room features
All 288 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • Flat-screen TVs with satellite channels
  • Private yards, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 30 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Beaux Arts architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 17 per pet, per day
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 31.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 7.04 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Pet fee: USD 17 per pet, per day
  • Crib (infant bed) fee: USD 31.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

SAWA Douala
Hôtel SAWA Hotel
Hôtel SAWA Douala
Hôtel SAWA Douala
Hôtel SAWA
Hôtel SAWA Hotel Douala

Frequently asked questions

Does Hôtel SAWA have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hôtel SAWA pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 17 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hôtel SAWA?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hôtel SAWA?

Check-out is at noon.

Does Hôtel SAWA provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Hôtel SAWA located?

Located in Bonanjo, this hotel is within a 15-minute walk of Douala Maritime Museum, Port of Douala, and Espace Doual'art. Cathedral of Saints Peter and Paul and Eko Market are also within 2 mi (3 km).

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Reviews

Hôtel SAWA Reviews

7.0

Good

6.8

Cleanliness

6.6

Location

7.0

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 7 out of 46 reviews
Rating 8 - Good. 15 out of 46 reviews
Rating 6 - Okay. 17 out of 46 reviews
Rating 4 - Poor. 4 out of 46 reviews
Rating 2 - Terrible. 3 out of 46 reviews

Reviews

Verified

10/10 Excellent

Fallone Saloline

Liked: Cleanliness, amenities, property conditions & facilities
The room was good and the staffs were friendly
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Arthur Michael

Liked: Property conditions & facilities
Disliked: Amenities
Room was acceptable. Power outages and appliances ( coffee pot and hair dryer) not working are the reason for the rating.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Romaric Belmier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Jean-Jacques

Disliked: Cleanliness
Old or vetust shower tower on bath room. Room not smell fresh at all
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Alexandre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
nothing
Stayed 4 nights in Sep 2022
Verified

8/10 Good

Håkan

Liked: Cleanliness, staff & service, room comfort

Mycket bra hotel.

Mycket mysig hotel med bra service ,bra restaurang samt nära till stranden.Poolen är helt ok.Dåligt internet som kommer och går.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff. The facilities need an upgrade.
Stayed 4 nights in Mar 2022
Verified

8/10 Good

Amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Veey good

Very good stay, near the airport and the room was clean
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
First red flag my booking wasn't available when I there. Second the receptionist 😡
Stayed 2 nights in Oct 2021
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
It is a mistake to book this property through Expedia. Expedia did not send my reservations information to the property and it caused me so much headache. I paid for breakfast on one of the days I reserved but Expedia claimed to the property that there was no breakfast included.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Dennis A

Liked: Cleanliness, staff & service, room comfort

Hotel SAWA is a great deal for a great hotel.

Hotel SAWA is a great hotel in a good location. It is a good deal. The staff is very helpful. The on-site restaurant is clean and serves good food as well. The rooms are clean and serviced daily. The front desk staff are available and helpful. We have stayed there 3 times now. The main lobby is under construction at the moment, but they have done a good job of making the construction invisible.
Stayed 3 nights in Sep 2019
Verified

6/10 Okay

Dave

Liked: Staff & service

Hotel needs updating badly

Very old hotel in a great location. Staff very friendly and helpful. Pool area great for sunset drink and snack.
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Needs some work !

AC didn't go below 23deg, rooms are in desperate need of attention, there is a new lobby area being built. The pool and garden are a very nice place to relax and unwind, very friendly & helpful staff.
Stayed 1 night in Jun 2019
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Nice but tired hotel, good for short stay only.

Old hotel in need of some renovation, the grounds were nice especially out by the pool area, the staff were extremely friendly and helpful.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Dennis A

Our choice hotel in Douala.

We have stayed at the Sawa Hotel on two different trips. We are always excited to arrive there. They have a nice restaurant attached to the hotel, with a buffet style service. The tap water always has plenty of pressure and hot which is a nice change from several hotels we have been in. The air conditioning is always working well and the linens on the bed and in the restroom are always clean. It is our choice hotel when we are in Douala.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort

SAWA for Business and swimming

I stay at the SAWA on business fairly regularly. It is an older property and you can have issues in the room on occasion with things such as the AC. Service is very good with some great. The outside eating area is very nice but the inside is a bit lacking. They do keep the rooms clean, pool is nice and a bit crazy on the weekends with families. WiFi is very spotty and I would recommend getting a local hotspot.
Stayed 6 nights in Jul 2018
Verified

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasing staff

The staff was amazing et the rooms were very big and comfortable.
Stayed 2 nights in Jun 2018
Verified

8/10 Good

ponpon

Liked: Staff & service, property conditions & facilities, room comfort

建物は古いけれど清潔で快適。

建物は古いですがエアコンの調整もちゃんと出来ていたし、シャワーのお湯も熱いくらいで疲れが取れました。従業員も親切でよかったです。ただしVIPがよく来るのでそのたびにけたたましいサイレンや、警備が厳重になり面倒だったです。
Stayed 3 nights in Feb 2018
Verified

4/10 Poor

Michelle

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Conference hotel, moldy.

The hotel staff are friendly, but the rooms are a bit moldy and damp--constant struggle for places in douala. The restaurant takes a long time to order, and for large conferences they can't keep up with the demand, even though they do try hard. I'd rate this as a 2.5/5 hotel because I find it just under average.
Stayed 4 nights in Oct 2017
Verified

6/10 Okay

willi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Central, noisy

Restaurants: Menuecarte contents lots of things which are not available eg. Demi bottle of vine, vine in the glass spaghetti carbonara Quality of buffet in the evening: poor + expensive
Stayed 3 nights in Jul 2017
Verified

6/10 Okay

D

Okay

It is a very old hotel but besides that its okay. There was internet connection. Not a prefect one tho.
Stayed 3 nights in Jun 2017
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Improving!

The SAWA has been slowly sprucing back up. I have been coming here on business for a number of years and the last two years have shown improvements. The room had been freshened up, was clean (never an issue) AC worked well (improvement) and the hand held shower had a bracket (improvement). I don't do the breakfast buffet. Internet seemed more reliable this trip but it was a short stay.
Verified

8/10 Good

Zabou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hotel propre lit confortable...

Tranquille, près de tout... confortable et accueillant. J'ai apprécié mon séjour et je le recommanderait
Verified

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Disliked: Room comfort

An okay spot on a business trip.

Have stayed here a number of times and they are working to spruce the place up. Fresh paint, new elevators, generally cleaner. However, it is an old property and there is still work to be done. For example on the air conditioning in the rooms, fixing shower heads (though always plenty of hot water), and providing ammenities like a water boiler for tea and coffee. The outside area is pleasant especially for breakfast (skip the breakfast buffet) or for the evening wind down.
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel near to the airport

The hotel is very nice good swimming pool that you can relax and good restaurant bar beside.