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Hotel Akwa Palace

4.0 star property
Family-friendly hotel with 3 restaurants and airport shuttle service

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Photo gallery for Hotel Akwa Palace

2 bars/lounges, cocktail bar
Outdoor pool, open 6:00 AM to 6:00 PM, pool umbrellas, sun loungers
Junior Suite (Suite Junior) | 1 bedroom, premium bedding, pillowtop beds, minibar
Senior Suite (Suite) | 1 bedroom, premium bedding, pillowtop beds, minibar
Senior Suite (Suite) | 1 bedroom, premium bedding, pillowtop beds, minibar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Free airport shuttle
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Renovated in 2022
Blackout drapes/curtains
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Renovated in 2022
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Suite Junior)

Junior Suite (Suite Junior) | 1 bedroom, premium bedding, pillowtop beds, minibar

Junior Suite (Suite Junior)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Senior Suite (Suite)

Senior Suite (Suite) | 1 bedroom, premium bedding, pillowtop beds, minibar

Senior Suite (Suite)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • River view
  • Sleeps 2
  • 1 King Bed

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  • Free airport shuttle
  • Pet friendly
  • Parking included
8.8 out of 10, Excellent, 122 reviews
ONOMO Hotel Douala

About the neighborhood

Map
920 Boulevard De La Liberte, Douala, 4007

What's nearby

  • Eko Market - 1 min walk - 0.0 miles
  • Cathedral of Saints Peter and Paul - 11 min walk - 0.6 miles
  • La Nouvelle Liberte - 3 min drive - 1.3 miles
  • Port of Douala - 3 min drive - 1.5 miles
  • Douala Grand Mall - 5 min drive - 3.3 miles

Getting around

  • Douala (DLA-Douala Intl.) - 30 min drive

Restaurants

  • ‪La Reine - ‬4 min walk
  • ‪La Kora Restaurant - ‬12 min walk
  • ‪Mc Burger - ‬13 min walk
  • ‪La Fourchette - ‬7 min walk
  • ‪Café De France - ‬3 min walk

About this property

Hotel Akwa Palace

Upscale family-friendly hotel in the business district, with rooms renovated in 2022
A free roundtrip airport shuttle, a poolside bar, and a terrace are just a few of the amenities provided at Hotel Akwa Palace. For some rest and relaxation, visit the Turkish bath/hammam or steam room, and indulge in a massage. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. In addition to designer stores on site and mini golf, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Buffet breakfast (surcharge), tennis courts, and supervised childcare (surcharge)
  • Evening entertainment, outdoor furniture, and a computer station
Room features
All 184 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, balconies, and LED light bulbs

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 21 for adults and USD 12.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of USD 28; reservation required
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Le Bistro
  • Le Tournebroche
  • Le TSA

Things to do

  • 24-hour health club
  • Books
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Library
  • Mini golf
  • Outdoor pool
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,830 square feet of conference space
  • 8 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Renovated guestrooms - January 2022
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 6.85 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 21 for adults and USD 12.5 for children
  • Hosted evening meal: USD 28

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Long-term renters welcome
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Akwa Hotel
Akwa Palace
Akwa Palace Douala
Akwa Palace Hotel
Hotel Akwa Palace
Hotel Akwa Palace Douala
Hotel Akwa Palace Hotel
Hotel Akwa Palace Douala
Hotel Akwa Palace Hotel Douala

Frequently asked questions

Does Hotel Akwa Palace have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–6:00 PM.

Is Hotel Akwa Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Akwa Palace?

Self parking is free at this property.

What time is check-in at Hotel Akwa Palace?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Akwa Palace?

Check-out is at noon.

Does Hotel Akwa Palace provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Hotel Akwa Palace located?

This family-friendly Douala hotel is located near the airport, within a 10-minute walk of Eko Market and Cathedral of Saints Peter and Paul. Douala Maritime Museum and La Nouvelle Liberte are also within 2 mi (3 km).

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Hotel Akwa Palace Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 47 out of 135 reviews
Rating 8 - Good. 57 out of 135 reviews
Rating 6 - Okay. 17 out of 135 reviews
Rating 4 - Poor. 9 out of 135 reviews
Rating 2 - Terrible. 5 out of 135 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

CHUKWUKA SEAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good and no complains
Stayed 1 night in Apr 2025

6/10 Okay

Desmond

Liked: Cleanliness, staff & service
The staffs were polite and welcoming but the hotel can do better with regards to upgrading their rooms
Stayed 1 night in May 2025

10/10 Excellent

Sullivan Makaka

Liked: Cleanliness, staff & service, property conditions & facilities
Simply the best in the City
Stayed 3 nights in Jan 2025

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Dec 2024

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Consider including the buffet breakfast in the breakfast.
Stayed 2 nights in Dec 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Great place to live. Very safe!
Stayed 1 night in Jun 2024

10/10 Excellent

mireille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very kind and ready to help
Stayed 3 nights in Apr 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to live when coming home from abroad !
Stayed 1 night in Nov 2023

8/10 Good

Takeshi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good breakfast.
Stayed 2 nights in Jul 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and Staff are awesome! I would recommend to anyone wanting peace and comfort.
Stayed 10 nights in Apr 2022

8/10 Good

HYGINUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was great
Stayed 1 night in Dec 2023

10/10 Excellent

Takeshi

Liked: Staff & service, property conditions & facilities
Breakfast is perfect! Room is very clean. All workers are good.
Stayed 2 nights in Mar 2023

8/10 Good

Constant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Akwa Palace for 7 nights. Beautiful hotel, for me the best in Douala right now. Friendly and very helpful staff. Good service and the room was clean with a lot of amenities. I will definitely come back. Shout out to Donald from the cleaning service.
Stayed 2 nights in Aug 2022

4/10 Poor

Chris

I stayed there twice within a week, staying in three different rooms. The best thing about the hotel is the rooms: they are clean, relatively modern and a fair size. The rooms facing the pool are quiet. The shuttle to and from the airport is free. The were several things that weren’t so good: On my second stay I arrived at 7.30pm to be told that the hotel is full. It eventually transpired that they were still cleaning some rooms, presumably due to some customers being allowed extremely late checkouts despite those rooms being sold for the following night. I eventually got a room after standing at reception for 1 hour and 20 minutes. I suggested that some compensation might be in order but they only offered a free drink ($3!). It was later increased when I complained to the manager. The aircon in one room didn’t work well. On the first stay , the airport pick up didn’t show up despite reconfirming it the day before, so I had to take a local taxi to the hotel at night time. There’s quite a lot of traffic noise from the street side of the hotel. One morning there was only a trickle of running water for several hours, but that might not be the hotel’s fault. Some rooms safely deposit boxes are key operated. They only provide the key if you sign that you will re-imburse them US$750 if you lose the key which is outrageous and more than my valuables are worth!
Stayed 1 night in Feb 2025

8/10 Good

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Pascal

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Frederique Avril

Liked: Cleanliness, staff & service, property conditions & facilities
Tout à été parfait pour moi , mais j’ai pas choisi l’hôte par hasard ,j’ai effectué plusieurs séjours ici depuis 2016,
Stayed 3 nights in Feb 2025

4/10 Poor

Shuo

Disliked: Room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Raoul Brice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ils sont très accueillant, offre de belles choses et respecte les demandes
Stayed 1 night in Jan 2025

10/10 Excellent

Theodore

Stayed 2 nights in Dec 2024

10/10 Excellent

Haffiz

Stayed 3 nights in Dec 2024

8/10 Good

MATS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L’hôtel est composé en deux parties, l’ancienne et la nouvelle. Les chambres dans l’ancienne aille sont plus simples, mais plus spacieuses, plus fonctionnelles et moins chères. Elles sont équipées de clims splits individuelles. Les chambres de la nouvelle aile sont déconseillés, car moins grandes et équipées d’une climatisation centrale parfois bruillante, et non fiables. La restauration est correcte sans plus. Le grand atout est la piscine
Stayed 3 nights in Dec 2024

6/10 Okay

Denis

Stayed 2 nights in Dec 2024