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FAYA Hotel

3.5 star property
Central hotel with 2 restaurants connected to a shopping center in Douala

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Photo gallery for FAYA Hotel

Reception
Indoor pool
Deluxe Suite | Living area | 43-inch Smart TV with digital channels, TV, smart speakers
Executive Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Deluxe Suite | Living area | 43-inch Smart TV with digital channels, TV, smart speakers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Free airport shuttle
  • Breakfast available
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Twin Room

Highlights

Soundproofed
Private pool
Air conditioning
Smart TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
  • City view
  • 36 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Executive Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Private pool
Air conditioning
Smart TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite | Living area | 43-inch Smart TV with digital channels, TV, smart speakers

Deluxe Suite

Highlights

Separate sitting area
Soundproofed
Private pool
Air conditioning
Smart TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Twin Room

Highlights

Soundproofed
Private pool
Air conditioning
Smart TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room

Highlights

Soundproofed
Private pool
Air conditioning
Smart TV
Pillow menu
Egyptian cotton linens
Blackout drapes/curtains
Down duvet
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
Akwa, Boulevard du 27 Aout, Douala, Région du Littoral, 37

What's nearby

  • Cathedral of Saints Peter and Paul - 16 min walk - 0.9 miles
  • Eko Market - 17 min walk - 0.9 miles
  • Stade de la Reunification - 3 min drive - 1.9 miles
  • Port of Douala - 4 min drive - 1.7 miles
  • Douala Grand Mall - 4 min drive - 2.5 miles

Getting around

  • Douala (DLA-Douala Intl.) - 35 min drive

Restaurants

  • ‪La Reine - ‬16 min walk
  • ‪Opiom Bali - ‬15 min walk
  • ‪Caf'Art Bali - ‬17 min walk
  • ‪Mc Burger - ‬8 min walk
  • ‪Restaurant Table d'OR - ‬17 min walk

About this property

FAYA Hotel

Hotel located in Akwa II
Free airport pick-up, a poolside bar, and an art gallery on site are just a few of the amenities provided at FAYA Hotel. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as designer stores on site and a coffee shop/cafe.
Other perks include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), coworking spaces, and an elevator
  • A vending machine, a TV in the lobby, and a banquet hall
Room features
All 132 rooms feature comforts such as private pools and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Egyptian cotton sheets, down comforters, and cribs/infant beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • 43-inch Smart TVs with premium channels
  • Wardrobes/closets, smart speakers, and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free airport pick-up shuttle on request
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 7.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Yam's

Things to do

  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Indoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Private pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2,153 square feet of conference space
  • 24-hour business center
  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in hallways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels
  • Private pool
  • Smart speaker

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 23.0 per night
Cribs (infant beds) are available for EUR 16.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.57 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 7.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 16.0 per night
  • Rollaway bed fee: EUR 23.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

FAYA HOTEL Hotel
FAYA HOTEL Douala
FAYA HOTEL Hotel Douala

Frequently asked questions

Does FAYA Hotel have a pool?

Yes, this property has an indoor pool.

Is FAYA Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at FAYA Hotel?

Self parking is free at this property.

What time is check-in at FAYA Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at FAYA Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does FAYA Hotel provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs on request.

Where is FAYA Hotel located?

Located in Akwa II, this hotel is within 1 mi (2 km) of Cathedral of Saints Peter and Paul and Eko Market. Espace Doual'art and Douala Maritime Museum are also within 2 mi (3 km).

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FAYA Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 12 out of 27 reviews
Rating 8 - Good. 11 out of 27 reviews
Rating 6 - Okay. 2 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 1 out of 27 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10

Great place
Stayed 2 nights in May 2025

8/10

The hotel is nice but the beds tend to be very soft around the edges which makes things uncomfortable.
Stayed 1 night in Jan 2025

8/10

This is my preferred hotel in Douala. One issue is the bed with edges that are too soft and one can easily fall off the bed. Other than that, everything else is great.
Stayed 1 night in Jan 2025

10/10

Excellent service, the room is big and comfortable, friendly staff.
Stayed 3 nights in Oct 2022

8/10

The hotel is spacious and their staffs re friendly too,
Stayed 1 night in Feb 2023

10/10

I really enjoyed my stay over there . Staff was very nice and always willing to help .
Stayed 3 nights in Jul 2022

10/10

This hotel is located in Akwa and accessible to many areas. Finex voyage, market, and shopping center are within a shot walk. The guest wifi was non accessible. The hotel had to provide me with their own internet access. Overall, the staff were very helpful. I would not hesitate to book another stay on my next travel to Douala.
Stayed 5 nights in Nov 2024

10/10

Excellent front-desk service!
Stayed 1 night in May 2024

10/10

Staffs very friendly
Stayed 9 nights in Feb 2023

8/10

Tourist Levy should included by Expedia at purchase.

10/10

They conceal the requirement to remit additional tax obligations that exceed the amounts indicated by the application.
Stayed 1 night in Nov 2024

6/10

The hotel staff , food were great but we constantly had issues with water. Either it’s no water available
Stayed 3 nights in Dec 2023

8/10

The hotel seem a bit worn out for its short period of time. The customer service was helpful especially since they forgot to pick me up, and later send a vehicle to get me. Breakfast for great, love the varieties. The rooms were small as compared to what I saw online, however, the bed was comfortable. All the same love the customer service, very friendly.

6/10

The problem of dirtiness and crowds around the neighborhood could be of the city and or state level of responsibility other than that the hotel is performing okay in terms of safety and cleanliness. One other thing that could be added is the fact that there is no shower curtains in the bathrooms.
Stayed 3 nights in Aug 2023

8/10

Wiffi compliquer
Stayed 1 night in May 2025

8/10

Tres bon service, courtois et professionnel. Un peu bruyant du fait de sa localisation Mais tres bien dans l'ensemble
Stayed 1 night in Jan 2024

10/10

Stayed 1 night in Dec 2023

8/10

Stayed 1 night in Dec 2023

8/10

Stayed 2 nights in Nov 2023

2/10

Stayed 3 nights in Aug 2023

8/10

Stayed 1 night in Aug 2023

10/10

Stayed 2 nights in Jul 2023

10/10

Stayed 5 nights in Jul 2023

10/10

Stayed 3 nights in Jan 2023

10/10

Service var super god og personalet venlige og alt hjælpsomme - som at føle sig hjemme. Gode rene værelser - super en rigtig god og dejlig oplevelse - jeg glæder mig til næste besøg
Stayed 7 nights in Oct 2022