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Hotel Excelsior

Guests find genuine hospitality and comfort in this city-center hotel where staff members go above and beyond to create a memorable experience

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Photo gallery for Hotel Excelsior

Standard Triple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace - Hotel Excelsior (Dortmund)
Front of property - Hotel Excelsior (Dortmund)
Lobby - Hotel Excelsior (Dortmund)
Dining - Hotel Excelsior (Dortmund)
Lounge - Hotel Excelsior (Dortmund)
Hotel Excelsior sits in Innenstadt-West's center, where travelers discover attentive service that previous guests consistently praise. The property offers WiFi throughout and a bar where visitors can unwind after exploring the city, delivering excellent value for the location.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Parking available
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room Single Use

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room Single Use

9.0 out of 10
Wonderful
(17 reviews)
  • City view
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room

7.6 out of 10
Good
(28 reviews)
  • City view
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Triple Room

7.6 out of 10
Good
(7 reviews)
  • City view
  • 19 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double Room (3 Persons)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room (3 Persons)

8.0 out of 10
Very good
(19 reviews)
  • City view
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room (4 Persons)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room (4 Persons)

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Family Room (5 Persons)

Family Room (5 Persons) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room (5 Persons)

8.2 out of 10
Very good
(15 reviews)
  • City view
  • 30 sq m
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

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About the neighborhood

Located in Innenstadt-West neighborhood, Hotel Excelsior is connected to a rail/subway station. Westfalenhallen and Starlight Express Theater are cultural highlights of the area. German Football Museum and Children Museum Adlerturm are also worth visiting. Visit our Dortmund travel guide
Map
Lange Straße 1, Dortmund, NW, 44137

What's nearby

  • Dortmund City Centre which includes heritage architecture and a square or plaza
    Westenhellweg Street
    1 min walk - 0.1 miles
  • Dortmund
    Dortmunder U
    3 min walk - 0.2 miles
  • Thier-Galerie featuring shopping and interior views
    Thier-Galerie
    4 min walk - 0.3 miles
  • Dortmund
    German Football Museum
    6 min walk - 0.4 miles
  • subway station Westfalenhallen
    Westfalenhallen
    4 min drive - 1.5 miles

Getting around

  • Westentor U-Bahn
    3 min walk
  • Dortmund Central Station
    9 min walk
  • Dortmund (DTM)
    24 min drive

Restaurants

  • dean&david
    8 min walk
  • Kraftstoff
    2 min walk
  • Hövels Hausbrauerei
    4 min walk
  • Starbucks
    5 min walk
  • Olafs
    3 min walk

About this property

Hotel Excelsior

Hotel near Westfalenhallen
Hotel Excelsior provides a bar and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Smoke-free premises, an elevator, and luggage storage
  • Guest reviews give top marks for the overall value and helpful staff
Room features
All 54 rooms offer comforts such as laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

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Staircase
Hotel Unique Dortmund Hauptbahnhof
  • Free WiFi
  • Breakfast available
  • Parking available
  • Bar
8.8 out of 10, Excellent, 574 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 14.90 per day)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 14.90 for adults and EUR 7.90 for children
  • A bar/lounge

Restaurants on site

  • Lobby Bar

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 14.9
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 14.9

Special check-in instructions

The check-in location differs from the property location; go to: [Hoher Wall 38]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately EUR 14.9 for adults and EUR 7.9 for children
  • Covered self parking fee: EUR 14.90 per day
  • Early check-in fee: EUR 14.9 (subject to availability)
  • Late check-out fee: EUR 14.9 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Novum Hotel Excelsior Dortmund
Novum Hotel Excelsior
Novum Excelsior Dortmund
Novum Excelsior
Hotel Excelsior Hotel
Novum Hotel Excelsior
Hotel Excelsior Dortmund
Hotel Excelsior Hotel Dortmund

Frequently asked questions

Is Hotel Excelsior pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 14.90 per day. Limited spots are available.

What time is check-in at Hotel Excelsior?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 14.9 (subject to availability).

What time is check-out at Hotel Excelsior?

Check-out is at 11 AM. Late check-out is available for EUR 14.9 (subject to availability).

Where is Hotel Excelsior located?

Located in Innenstadt-West, this hotel is within a 5-minute walk of Westenhellweg Street, Dortmunder U, and Museum Ostwall. Thier-Galerie and German Football Museum are also within 10 minutes. Westentor U-Bahn is only a 3-minute walk and Unionstrasse U-Bahn is 7 minutes.

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Reviews

Hotel Excelsior Reviews

7.8

Good

8.0

Cleanliness

7.6

Amenities

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 330 out of 897 reviews
Rating 8 - Good. 295 out of 897 reviews
Rating 6 - Okay. 132 out of 897 reviews
Rating 4 - Poor. 68 out of 897 reviews
Rating 2 - Terrible. 72 out of 897 reviews

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location
Stayed 2 nights in Jun 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and reception, next to shopping center
Stayed 2 nights in Jul 2024

10/10 Excellent

Tony

Very clean Friendly staff Close to town centre
Stayed 3 nights in Jul 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot, location for Dortmund town.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was excellent and the staff were very friendly and very helpful I have not got anything bad to say about my stay at the hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked my stay again this time, ideal location, everything I need is in walking distance and the lobby of the hotel is just really nice. I'm sure I'm gonna stay here again next time I visit Dortmund
Stayed 2 nights in Dec 2023

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very grand hotel, if perhaps a little tired in places. Close to the station, so great from transport perspective.
Stayed 1 night in Jul 2024

10/10 Excellent

Kees

Nice room. Very good breakfast.
Stayed 1 night in Apr 2024

8/10 Good

Leon

Liked: Cleanliness, property conditions & facilities
Generally a nice hotel with good staff. Its location is superb with great restaurants and the town centre so close . Only minor problem was they have irons with no ironing boards .
Stayed 4 nights in Jul 2024

10/10 Excellent

Nimete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked this property because it was clean and easy to get to places that we needed. Affordable
Stayed 3 nights in Mar 2024

10/10 Excellent

elva

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Apr 2024

8/10 Good

Kazuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable. The central station(dortmund Hbf) is within walking distance and the nearest metro station is right in front of the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Baziar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a very clean, big and beautiful building. It has a very good parking lot. I recommend it to everyone.
Stayed 1 night in Nov 2023

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful last minute find

What an amazing hotel. It is beautiful inside and out. Great customer service. Wonderfully large rooms and spacious bathrooms. Good range of hanging space. Would highly recommend you book at this hotel.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel

Good location - close to the city centre and Dortmund Hbf train station. No A/C in the room - it was very hot in the room.
Stayed 1 night in Aug 2024

8/10 Good

jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a good location and the staff were helpful. Rooms were a bit outdated and the rooms were very hot, along with all 6 pillows in the room being poor. Overall a good experience and decent quality place for the price.
Stayed 3 nights in Jul 2024

8/10 Good

Zahir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand building and entrance. Professional and friendly staff. Good standard as always, have been staying here for past 10 years. Will always come back here.
Stayed 2 nights in Nov 2023

8/10 Good

CARLO

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is large and can accommodate a big group. The room was adequate and comfortable. Occasional noise coming from the street and the smell of pedestrians’ cigarette smoke. The front desk was friendly. Overall, the hotel looks old and feels old but is adequate for a couple of days stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

robbert

Liked: Cleanliness, amenities, property conditions & facilities
First impression in the lounge was superb. The rooms were in excelent condition. Excelcior, keep going on like this.
Stayed 1 night in Dec 2023

8/10 Good

Koji

Liked: Cleanliness, property conditions & facilities, room comfort
部屋は広く、清潔で少し過ごしやすかった。 ただ、タオルの交換がない日があり、その点は少し残念だった。Rooms were spacious, clean and a little more comfortable. However, there were days when the towels were not changed, which was a little disappointing.
Stayed 12 nights in Jun 2024

8/10 Good

Lesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this property due to its proximity to Dortmund HBF. Great hotel for our needs, could benfit with air conditioning in the bedrooms, however i belive a refit is being undertaken. Massive bedroom, clean bathroom and excellent breakfast. Dortmund city centre is quite litrally across the road, so a great location for exploring the centre. This hotel is located on a very busy intersection (inner ring road) so please be aware when booking. Also 30 minute walk away from the Dortmund stadium!
Stayed 2 nights in Jul 2024

8/10 Good

Michard

Liked: Cleanliness, staff & service, amenities
Because of the renovation was it a little messy but clean. The room we have was like a sellar with a bad vieuw (E119) but it was clean and we only stay in the room for sleeping. 😃.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and very friendly staff. Worth all the money. We booked the cheapest room and got a luxurious room. There is no difference between Hotel Unique and Excelsior, apart from the color of the carpet - so it is exactly the same reception and hotel.
Stayed 3 nights in Jan 2024

4/10 Poor

Adam

Liked: Property conditions & facilities
Disliked: Cleanliness
The room, bar and staff were all wonderful! The only issue i had was that the room was never cleaned so no fresh towels or toilet roll or bin emptied. Had to ask reception 3 times. Other than that it was good.
Stayed 3 nights in Sep 2024

8/10 Good

Nikki

Liked: Property conditions & facilities
Room was delayed and they moved to other room for night and complimentary breakfast to apologise. So was all fine. Room, location, food and staff were all excellent. Lower score as didn’t tell us about working going on at hotel so early morning and late banging which did disrupt sleep and some of the comfort for the trip.
Stayed 10 nights in Jun 2024