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Mercure Hotel Dortmund City

3.0 star property
Hotel in Dortmund with a 24-hour front desk and a bar

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Photo gallery for Mercure Hotel Dortmund City

Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Reception
Shower, eco-friendly toiletries, towels
Shopping mall

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Pet friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Privilege, Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Shower, eco-friendly toiletries, towels

Standard Room, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

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8.2 out of 10, Very Good, 586 reviews
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About the neighborhood

Map
Kampstr. 35-37, Dortmund, NW, 44137

What's nearby

  • Dortmund Christmas Market - 5 min walk - 0.3 miles
  • German Football Museum - 7 min walk - 0.4 miles
  • Westfalenpark Dortmund - 6 min drive - 2.6 miles
  • Signal Iduna Park - 6 min drive - 2.5 miles
  • Westfalenhallen - 7 min drive - 2.9 miles

Getting around

  • Kampstrasse U-Bahn - 1 min walk
  • Dortmund Central Station - 5 min walk
  • Dortmund (DTM) - 25 min drive

Restaurants

  • ‪Nordsee - ‬2 min walk
  • ‪Five Guys Dortmund Westenhellweg - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Coffee Fellows - ‬3 min walk
  • ‪Nhy Star - ‬2 min walk

About this property

Mercure Hotel Dortmund City

Hotel near Signal Iduna Park
Mercure Hotel Dortmund City provides a bar and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, an elevator, and a front-desk safe
  • Smoke-free premises, free newspapers, and ATM/banking services
  • Guest reviews say good things about the overall condition
Room features
All 82 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 14 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 11.50 per person
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 11.50 per person
  • Self parking fee: EUR 14 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Mercure Dortmund City
Mercure Hotel Dortmund City
Accor Hotel Dortmund City
Mercure Dortmund City Dortmund
Mercure Hotel Dortmund City Hotel
Mercure Hotel Dortmund City Dortmund
Mercure Hotel Dortmund City Hotel Dortmund

Frequently asked questions

Is Mercure Hotel Dortmund City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Hotel Dortmund City?

Self parking is available for EUR 14 per day.

What time is check-in at Mercure Hotel Dortmund City?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Mercure Hotel Dortmund City?

Check-out is at noon.

Where is Mercure Hotel Dortmund City located?

Located in Dortmund City Centre, this hotel is steps from Westenhellweg Street and 1.9 mi (3.1 km) from Signal Iduna Park. Museum of Art and Cultural History and Hansaplatz are also within 5 minutes. Kampstrasse U-Bahn is only a 2-minute walk and Westentor U-Bahn is 6 minutes.

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Mercure Hotel Dortmund City Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 143 out of 431 reviews
Rating 8 - Good. 183 out of 431 reviews
Rating 6 - Okay. 77 out of 431 reviews
Rating 4 - Poor. 16 out of 431 reviews
Rating 2 - Terrible. 12 out of 431 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10

Thank you
Stayed 4 nights in Apr 2025

10/10

Good breakfast!
Stayed 1 night in Aug 2024

10/10

Nice location, great room
Stayed 2 nights in Apr 2024

10/10

Great central spot literally a 5 min walk from the main train station. Very quiet and comfortable as well.
Stayed 1 night in Jun 2024

10/10

Amazed at how central and easy to get to from the main train station it was. So quiet as well. Would definitely stay again.
Stayed 2 nights in Jun 2024

8/10

Super hotel.
Stayed 3 nights in Dec 2023

10/10

Easy and Nice
Stayed 1 night in Jun 2024

10/10

Good central location, friendly, helpful, staff. Easy check in. Recommend as a no frills place to stay.
Stayed 1 night in Oct 2022

10/10

Okay
Stayed 1 night in Oct 2024

2/10

Not a good hotel Minimum service and the area ugly
Stayed 2 nights in Jun 2024

10/10

Lovely hotel, for a reasonable price I got a big room, double bed with a bath and an array of coffees and teas. The room was lovely, my only minor negative was the price of the breakfast; €20 is a bit steep!
Stayed 4 nights in Apr 2023

6/10

It was an okay hotel and I would not stay there again. Becuse the room did not have Iron and a refrigerator.
Stayed 2 nights in Sep 2024

8/10

Entrance was difficult to find - small sign and door next to shopping center and have to get the lift to go in/ out of hotel which is on 3rd floor Close to station and walking distance from bars and restaurants Shower was inside bath and a bit awkward to get in and out Room was a good size with mini fridge and working aircon
Stayed 3 nights in Jun 2024

10/10

Good location near the alt stadt and shopping. Recommend for football visitors. Staff kept bar open (for Bier) after football match on a friday night. Friendly check-in and check out. Short walk from the hbf.
Stayed 1 night in Oct 2023

4/10

Got a very smelly smoker’s room although the booking said nosmoker. They could only give me a new room next day, so my clothes and stuff all smelled very bad. All ok apart from that
Stayed 3 nights in Oct 2024

10/10

Very good
Stayed 3 nights in Nov 2023

4/10

not good, we arrived late, could not find the parking lot; and try to call the reception, nobody answered. Only after I went to the reception, I found the staff and got some support and help. Please clearly mention the park lot in the booking process !
Stayed 1 night in Jun 2024

8/10

it was fine.
Stayed 1 night in Feb 2024

6/10

On a one way street with limited access. One of the elevators was broken during our stay. Parking was available but inconvenient. Area surrounding hotel was noisy all night and dirty.
Stayed 3 nights in Sep 2022

6/10

We were in Dortmund for a football match. We stayed in this Mercure the first night (the Centrum one for the second night). This Mercure was nowhere near as good as the Centrum one. The entrance, when you find it, is just a door. Then use an elevator to 3rd floor for check-in. This one was £144 a night, the other £257, so this one cheaper. But there's a reason for that. When approaching from the main station you can see the sign on the roof, but there;'s no entrance. So you go around the side and see another vertical sign - but no entrance. Backwards and forward, then a full circuit of the block reveals that you have apprached from the back and there is no signage to tell you to go around to the other street. Then you enter thru' a glass door and go up in the elevator. Signs and advice is in short supply. The hotel is tired. Hair dryer was very week. Bath towels are not very big. And the usual question - would I stay there again. The answer is No, I wouldn't - unless it was desperate. Use the other Mercure and pay the extra.
Stayed 1 night in Feb 2023

6/10

Man wartet lange am Check-In, man wir trotz 1. Nacht nur von dem Service Mitarbeiteren früh gestört trotz Check-Out bis 12 Uhr
Stayed 1 night in Mar 2025

10/10

Ein ruhiges sauberes Hotel mitten in der City. U-Bahn direkt unter dem Hotel, Einkaufsmöglichkeit rundum. Reichhaltiges Frühstück. Alles in allem ein sehr guter Aufenthalt.
Stayed 2 nights in Mar 2025

10/10

Stayed 1 night in Feb 2025

6/10

Bien localizado pero incomodo de acceder...tercer piso. Pocos enchufes en la habiatcion y dispersos. No se puede abrir ninguna ventana, como una jaula. Desayuno bien y personal able
Stayed 3 nights in Feb 2025

6/10

Stayed 2 nights in Jan 2025