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Hotel NeuHaus

3.0 star property
Find your perfect blend of comfort and convenience on the rooftop terrace or while exploring nearby attractions.

Choose dates to view prices

Photo gallery for Hotel NeuHaus

A rooftop terrace with lounge chairs, potted plants, and a view of the cityscape. - Hotel NeuHaus (Dortmund)
A modern hotel building with a flat facade, multiple windows, and a prominent sign reading "Neuhaus HOTEL". - Hotel NeuHaus (Dortmund)
A modern dining area with wooden tables and chairs, large windows, and pendant lighting. - Hotel NeuHaus (Dortmund)
Lobby - Hotel NeuHaus (Dortmund)
A modern conference room with large windows, white tables, and grey chairs. - Hotel NeuHaus (Dortmund)
Nestled in Innenstadt-West, Hotel Neuhaus Integrationshotel invites you to experience modern comforts with a rooftop terrace and free in-room WiFi. Enjoy the convenience of a vending machine, luggage storage, meeting rooms, elevator access and stay informed with free newspapers.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room

A hotel room with a bed, a desk with a laptop, a TV on the wall, and a vase with flowers.

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Single Room

A hotel room with a bed, a desk with a laptop, a TV on the wall, and a vase with flowers.

Standard Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a neatly made bed, a television on the wall, and a desk with a chair.

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Double Room, 2 Twin Beds, Mobility Accessible, Non Smoking

A neatly made bed with white linens and a red blanket, a wall-mounted light, and a framed picture on the wall.

Standard Double Room, 2 Twin Beds, Mobility Accessible, Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Innenstadt-West neighborhood, Hotel NeuHaus is connected to a rail/subway station. Children Museum Adlerturm and German Football Museum are local attractions and those in the mood for shopping can visit shoping and pedestrian area and Westenhellweg Street. Looking to enjoy an event or a game? See what's going on at Signal Iduna Park or Westfalenhallen. Visit our Dortmund travel guide
Map
Agnes-Neuhaus-Str. 5, Dortmund, 44135

What's nearby

  • A historic church with a tall tower, surrounded by trees and outdoor cafes.
    St. Reinold's Church
    7 min walk - 0.4 miles
  • A historic building with a clock tower and arched windows.
    Westenhellweg Street
    7 min walk - 0.4 miles
  • A bustling Christmas market with stalls and a prominent church tower in the background.
    Dortmund Christmas Market
    7 min walk - 0.4 miles
  • A modern building with a curved glass facade and a green patterned roof.
    Dortmund Opera House
    12 min walk - 0.7 miles
  • A modern shopping mall with a glass ceiling, multiple levels, and various retail stores.
    Thier-Galerie
    13 min walk - 0.7 miles

Getting around

  • Dortmund Ostentor Station
    5 min walk
  • Ostentor U-Bahn
    5 min walk
  • Dortmund (DTM)
    23 min drive

Restaurants

  • Kaiser-Schlips
    4 min walk
  • ALEX
    8 min walk
  • Lemongrass
    2 min walk
  • Cafe Extrablatt Dortmund
    6 min walk
  • Suppen-Fabrik
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 6 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Portable shower seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:30 AM - 4:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15.00 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Frequently asked questions

Is Hotel NeuHaus pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel NeuHaus?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel NeuHaus?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel NeuHaus located?

Located in Innenstadt-West, this hotel is steps from Museum Ostwall and 2 mi (3.2 km) from Signal Iduna Park. Children Museum Adlerturm and shoping and pedestrian area are also within 10 minutes. Dortmund Ostentor Station is only a 5-minute walk and Ostentor U-Bahn is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel NeuHaus Reviews

8.6

Excellent

9.2

Cleanliness

8.2

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 31 out of 80 reviews
Rating 8 - Good. 42 out of 80 reviews
Rating 6 - Okay. 6 out of 80 reviews
Rating 4 - Poor. 0 out of 80 reviews
Rating 2 - Terrible. 1 out of 80 reviews

Reviews

Verified review

10/10 Excellent

Billy

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel , great staff
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Suprisingly good breakfast! Didn’t expect much, since it’s not a large brand hotel, but it was a pleasant stay, with decent rooms, clean room and enjoyable
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

GIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was surprisingly good although the coffee machine doesn’t work. The hotel is great value for money although the room wasn’t cleaned properly it is still a nice place to stay.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Shoji

Liked: Cleanliness, amenities, property conditions & facilities
Always very good. My regular stay at Dormund
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Bo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could be slightly improved
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist sehr zentral gelegen. Zimmer sehr sauber, Personal super freundlich und hilfsbereit. Frühstück top (frische Brötchen, Rührei mit Speck, genügend frischer Aufschnitt)Einziger Negativpunkt kein eigener Parkplatz, vor der Tür stehen Parkplätze gegen Gebühr zu Verfügung. Alternativ empfehle ich, kostenlose Parkplätze in der Kronprinzenstr. (Wohngebiet) da findet man irgendwo noch eine Lücke. Ist fußläufig ca 10 Minuten vom Hotel entfernt.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes Zimmer, ganz tolles Frühstück, tolle Dachterasse und sehr nettes Personal. Preis/Leistung absolut klasse. Öffis in der Nähe. Vielen Dank, bis zum nächsten Mal 😊🌻🌻🌻
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt super zentral und ist in jedem Fall empfehlenswert! Das Frühstück ist absolut klasse, insbesondere, wenn man die Größe des Hotels betrachtet. Alles war sauber und ordentlich. Das Personal sehr freundlich und hilfsbereit - ein klares 👍 In unmittelbarer Entfernung gibt es kostengünstige Parkmöglichkeiten. Öffentliche Verkehrsmittel sind fußläufig erreichbar. Wenn Dortmund dann hier. Was evtl. wichtig ist, es gibt keine Klimaanlage und es liegt direkt an einer Hauptverkehrsstrasse 😉
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Nähe zur Innenstadt, Inklusionsbetrieb, schallgedämmte Fenster, überschaubares Hotel, keine Massenabfertigung.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Julia

Liked: Cleanliness
Frühstück war gut, Preis-Leistung insgesamt sehr gut, Parken sehr schwierig, Umgebung/Viertel eher etwas schwach, laut am Wochenende.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Sungjin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war eine schöne Übernachtung!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Spyridon

Liked: Cleanliness, staff & service, property conditions & facilities
Die Restaurants sind in der Nähe Einkauf Möglichkeit auch,Frühstück auch gut mehr brauchen wir nicht!!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Stein Rune

Liked: Cleanliness, property conditions & facilities
Rent og ryddig. Bra lokasjon.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todos miy amables y amigables. Habitaciones sumamente espaciosas y el baño impecable. Todo muy bien.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Der Service, die Atmosphäre und die Freundlichkeit des Personals waren gut. Schade dass die Fenster keine Aussenverschattung haben, so war es sehr warm.
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hat alles gepasst
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities
Das Personal war sehr zuvorkommend und hilfsbereit. Due Zimmer waren sehr sauber und das Frühstück war vielfälltig. Das Hotel können wir immer gerne empfehlen.
Stayed 2 nights in May 2023
Verified review

8/10 Good

Sanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trevligt hotell i utkanten av citykärnan

Mycket trevligt!
Stayed 5 nights in Mar 2023
Verified review

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centralt beliggende og billigt

Dejligt centralt beliggende hotel i gåafstand til Dortmund centrum med caféer og indkøbsmuligheder. Der er gratis parkering lige rundt om hjørnet fra hotellet. Der kan dog være at der først er en ledig plads der om aftenen, men så kan man parkere lige foran hotellet mod betaling. Personalet var meget venlige og der var en dejlig varieret morgenmad, som vi havde bestilt med. Der var meget støj i nabolaget, da hovedgaden var ved at blive renoveret, men ellers virkede det som et forholdsvist stille kvarter, på trods af en større vej foran hotellet. Alt I alt et godt valg, hvis man vil have en billig overnatning i Dortmund og gerne vil være tæt på alting.
Stayed 3 nights in Jul 2021
Verified review

10/10 Excellent

Loreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr nettes hotel

Von aussen so lala. Aber innen das hotel ist schön. Die Zimmer sind gemütlich, alles sehr sauber. Das Personal und service ist freundlich und Wünsche werden erfüllt. Das Frühstück ist sehr lecker. Danke für den tollen Aufenthalt.
Stayed 4 nights in Aug 2020
Verified review

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
War alles super Personal sehr freundlich
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solides Hotel mit großen, behindertengerechten Zimmern und Bad. Die Rezeptionszeiten sind leider nicht so gut und die Frühstücksauswahl mau.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Viel kann man bei einer Nacht nicht beurteilen. Nettes Personal. Tee und Kaffee standen den ganzen Tag kostenfrei bereit
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Nähe zu den Lokalen alles war fußläufig zu erreichen
Stayed 2 nights in Jan 2020