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Hyatt Regency Dongguan

4.0 star property
Family-friendly hotel with 4 restaurants and a full-service spa

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Photo gallery for Hyatt Regency Dongguan

Indoor pool, seasonal outdoor pool, lifeguards on site
1 bedroom, premium bedding, minibar, in-room safe
LED TV
Outdoor wedding area
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • Room service

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for 1 King Bed with Lake View

1 King Bed with Lake View | 1 bedroom, premium bedding, minibar, in-room safe

1 King Bed with Lake View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Lake view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Regency)

Executive Suite, 1 King Bed (Regency) | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed (Regency)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Bes with Lake View and Club Access

1 bedroom, premium bedding, minibar, in-room safe

2 Twin Bes with Lake View and Club Access

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Regency Suite Lake View King

1 bedroom, premium bedding, minibar, in-room safe

Regency Suite Lake View King

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Lake view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Suite King

1 bedroom, premium bedding, minibar, in-room safe

Regency Suite King

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Lake View and Club Access

1 bedroom, premium bedding, minibar, in-room safe

1 King Bed with Lake View and Club Access

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Lake view
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds with Club Access

1 bedroom, premium bedding, minibar, in-room safe

2 Twin Beds with Club Access

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed with Club Access

1 bedroom, premium bedding, minibar, in-room safe

1 King Bed with Club Access

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

2 Twin Beds

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Twin Beds with Lake View

1 bedroom, premium bedding, minibar, in-room safe

2 Twin Beds with Lake View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Lake view
  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Hyatt Regency Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Hyatt Regency Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Regency Lake-view Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Regency Lake-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Regency Lake-view Double Bed Room

1 bedroom, premium bedding, minibar, in-room safe

Regency Lake-view Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Club Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Grand Club Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Hyatt Lake-view Double Bed Room

1 bedroom, premium bedding, minibar, in-room safe

Hyatt Lake-view Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite King

1 bedroom, premium bedding, minibar, in-room safe

Club Suite King

  • Sleeps 2
  • 1 King Bed

View all photos for Regency Premier Suite

1 bedroom, premium bedding, minibar, in-room safe

Regency Premier Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Hyatt Lake-view Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Hyatt Lake-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Hyatt Regency Double Room

1 bedroom, premium bedding, minibar, in-room safe

Hyatt Regency Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Club Double Bed Room

1 bedroom, premium bedding, minibar, in-room safe

Grand Club Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Regency Lake-view Suite

1 bedroom, premium bedding, minibar, in-room safe

Regency Lake-view Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite

  • Sleeps 6
  • 1 King Bed

Children's Themed Room (Double Bed)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Song Shan Lake Central Dist, Science & Technology Ind Park, Dongguan, Guangdong, 523808

What's nearby

  • Dongguan Songshanhu Central Park - 3 min drive - 0.9 miles
  • Menghuan Baihuazhou - 5 min drive - 1.8 miles
  • Songshan Lake Park - 6 min drive - 3.7 miles
  • Dalingshan Town Square - 10 min drive - 5.6 miles
  • Jinduogang Golf Club - 12 min drive - 6.2 miles

Getting around

  • Humen Railway Station - 31 min drive
  • Shenzhen Intl. Airport (SZX) - 59 min drive

Restaurants

  • ‪The Copper Grill高派扒房 - ‬12 min drive
  • ‪Song Shan Tea House松山茶居 - ‬12 min drive
  • ‪泰和都 - ‬10 min drive
  • ‪罗汉堂 - ‬12 min drive
  • ‪湘汁源 - ‬11 min drive

About this property

Hyatt Regency Dongguan

Upscale family-friendly hotel located in Songshan Lake
You can look forward to a terrace, a coffee shop/cafe, and a garden at Hyatt Regency Dongguan. Treat yourself to a body treatment, hydrotherapy, or a body scrub at the onsite spa. Be sure to enjoy a meal at the 4 on-site restaurants, including breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, with a lifeguard on site
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and babysitting (surcharge)
  • Coffee/tea in the lobby, a front-desk safe, and a banquet hall
Room features
All 275 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and separate sitting areas.
Other amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Partially open bathrooms with separate tubs/showers and hair dryers
  • LED TVs with cable channels
  • Balconies, separate sitting areas, and refrigerators

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 176 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cafe
  • Qin Yuan
  • Song Shan Tea House
  • The Copper Grill

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Banquet hall
  • Communal living room
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 204.05 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 176 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 204.05 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to October
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Dongguan Hyatt
Dongguan Hyatt Regency
Hyatt Dongguan
Hyatt Regency Dongguan
Hyatt Regency Hotel Dongguan
Hyatt Regency Dongguan Hotel Dongguan
Hyatt Regency Dongguan Hotel
Dongguan Hyatt Regency
Hyatt Dongguan
Hyatt Regency Dongguan Hotel
Hyatt Regency Dongguan Dongguan
Hyatt Regency Dongguan Hotel Dongguan

Frequently asked questions

Does Hyatt Regency Dongguan have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is Hyatt Regency Dongguan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hyatt Regency Dongguan?

Self parking is free at this property.

What time is check-in at Hyatt Regency Dongguan?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Dongguan?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hyatt Regency Dongguan located?

This family-friendly Dongguan hotel is located in a regional park, within 3 mi (5 km) of Song Shan Lake and Songshan Lake Park. Dongguan Songshanhu Central Park and Lixiang Wetland Park are also within 6 mi (10 km).

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Hyatt Regency Dongguan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 94 out of 172 reviews
Rating 8 - Good. 65 out of 172 reviews
Rating 6 - Okay. 10 out of 172 reviews
Rating 4 - Poor. 2 out of 172 reviews
Rating 2 - Terrible. 1 out of 172 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

KAM FONG JERRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The hotel is clean and tidy. Staffs at front desk are very friendly. Overall, it's a very nice hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Jacqueline

Nice environment and quiet. The park is nice and near hawei
Stayed 1 night in Sep 2024

10/10 Excellent

CHIHWEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great place to stay

very beautiful place to stay. comfortable
Stayed 2 nights in Dec 2023
This review was submitted before 2018 and has not been verified.

10/10 Excellent

bao shuang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, highly recommend
Stayed 1 night in Dec 2017

10/10 Excellent

MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with good breakfast range

The hotel is very new and nice Breakfast range is good
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Great property beautiful, but rooms are older. Food is very good a lot of tourist stay here.
Stayed 2 nights in Jan 2019

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel!

Great room! Great views!
Stayed 1 night in Oct 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Very nice hotel. Quite large.
Stayed 1 night in Dec 2017

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a beautiful location Rooms are very nice and also clean Huge facility great breakfast! Chinese Supper restaurant is nothing special
Stayed 2 nights in Oct 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

smar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and spacious hotel. You wake up in the morning to a beautiful view. The grounds are kept clear and the hospitality is amazing.
Stayed 3 nights in Nov 2017

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dongguan Business Trip

Short business trip to Dongguan
Stayed 3 nights in Dec 2018

10/10 Excellent

Jung Hwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Feb 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The laichee trees inside the property is very nice.
Stayed 1 night in Apr 2019

10/10 Excellent

Maximillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Stayed 1 night in Jun 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business & Pleasure

Lovely walking around the lake in the late afternoon!
Stayed 4 nights in Mar 2018

8/10 Good

Jan Hinrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place for sports stuff and relaxing

the hotel is huge and in a nice location. great for long walks etc. not all hotel facilities are well maintained especially outside and you can see that it's old for China. The gym, pool and spa are is the super good! Good hotel if you just want to do stuff like that, there's not much else
Stayed 1 night in Dec 2019

10/10 Excellent

WENJUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel overall is good. However, the price as well as the food is expensive. It situates at the lakeside. There is no shuttle going to city centre or stations.
Stayed 1 night in Jul 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Staffan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in a nice location near a lake

I am enthusiastic about this hotel. It is one of the best hotels I have visited. This was the second visit to the hotel. When I go there on business trips I usually stay there for a full week. Very friendly staff, nicely decorated, multiple really good restaurants in the hotel and good internet connection. Please, don't forget to include the breakfast in the reservation. If you have time I can also recommend the swimming pool.
Stayed 5 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, but could use improvements

everything was good, except the menus at the restaurants... little or no descriptions in English
Stayed 1 night in Aug 2019

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service and location

The property is amazing. Right on the lake and there are fruit trees everywhere. Service was top notch with employees walking you everywhere you need to go. On two ocassions I asked where something was and the staff stopped what they were doing and walked me where I needed to go.

6/10 Okay

Xiang Qian

Liked: Cleanliness, property conditions & facilities, room comfort
The food quality and variety was not comparable to it was before the pandemic
Stayed 3 nights in Sep 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a quiet location.

Nice modern hotel. Good service for a hotel in China, where service from local employees can be underwhelming. Check in could have been better. The lady who checked me in didn't bother to make eye contact and didn't bother to let me know where the elevators were located or what time breakfast would be served - something that's regular at 5 star establishments. The room was clean and modern. Wifi was good, and the breakfast spread was adequate.
Stayed 1 night in Jun 2018

8/10 Good

michael

Liked: Cleanliness, staff & service, room comfort

awesome value with minor lapses in quality

I found bugs/droppings on a few occasions granted, they probably snuck in through cracks in the door and were plentiful in the rainy season. My shower heavily leaked water all over the bathroom floor. The bathtub on the balcony combined with king sized bed and regular room service is in total, an awesome value, sure, there are blemishes in quality in some spots but for the most part, for the money, this was a wonderful room to stay in.
Stayed 5 nights in Apr 2019

8/10 Good

Yawen

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at your hotel over the weekend and would like to share my experience. Building Size and Age: The hotel buildings are impressively large, though they are showing their age, being over 10 years old. Service During Breakfast: During breakfast, the servers seemed overwhelmed by the number of guests, resulting in slower and less attentive service. Room Issues: I booked two rooms, and unfortunately, the air conditioner in one of them didn't function properly. It took a long time to cool the room, which was inconvenient during the summer heat. Outdoor Swimming Pool: The outdoor swimming pool did not meet my cleanliness expectations. Despite these issues, my overall experience during the 2-day stay was good.
Stayed 2 nights in Jul 2024