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Hyatt Regency Dongguan

4.0 star property
Family-friendly hotel with 4 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Hyatt Regency Dongguan

Bar (on property)
Lobby
Indoor pool, seasonal outdoor pool, lifeguards on site
LED TV
Exterior
Hyatt Regency Dongguan provides a serene lakeside escape where guests can relax at the spa after a day of exploration. The property features multiple dining options, convenient WiFi throughout, and welcoming coffee service in the lobby for morning refreshment.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Breakfast available
  • Gym
  • Parking included

Room options

Check availability for these dates

Tonight

Sep 8 - Sep 9
Check availability for tonight Sep 8 - Sep 9

Tomorrow

Sep 9 - Sep 10
Check availability for tomorrow Sep 9 - Sep 10
Available filters for rooms
Showing 24 of 24 rooms

View all photos for 1 King Bed with Lake View

1 King Bed with Lake View | 1 bedroom, premium bedding, minibar, in-room safe

1 King Bed with Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Premium bedding
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Regency)

Executive Suite, 1 King Bed (Regency) | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed (Regency)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

1 King Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Premium bedding
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Bes with Lake View and Club Access

1 bedroom, premium bedding, minibar, in-room safe

2 Twin Bes with Lake View and Club Access

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Premium bedding
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Regency Suite Lake View King

1 bedroom, premium bedding, minibar, in-room safe

Regency Suite Lake View King

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 90 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Suite King

1 bedroom, premium bedding, minibar, in-room safe

Regency Suite King

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Separate bedroom
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Lake View and Club Access

1 bedroom, premium bedding, minibar, in-room safe

1 King Bed with Lake View and Club Access

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Premium bedding
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds with Club Access

1 bedroom, premium bedding, minibar, in-room safe

2 Twin Beds with Club Access

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Premium bedding
  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed with Club Access

1 bedroom, premium bedding, minibar, in-room safe

1 King Bed with Club Access

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Premium bedding
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

2 Twin Beds

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Premium bedding
  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Twin Beds with Lake View

1 bedroom, premium bedding, minibar, in-room safe

2 Twin Beds with Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Premium bedding
  • 48 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Hyatt Regency Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Hyatt Regency Twin Room

  • Sleeps 2

View all photos for Regency Lake-view Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Regency Lake-view Twin Room

  • Sleeps 2

View all photos for Regency Lake-view Double Bed Room

1 bedroom, premium bedding, minibar, in-room safe

Regency Lake-view Double Bed Room

  • Sleeps 2

View all photos for Grand Club Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Grand Club Twin Room

  • Sleeps 2

View all photos for Hyatt Lake-view Double Bed Room

1 bedroom, premium bedding, minibar, in-room safe

Hyatt Lake-view Double Bed Room

  • Sleeps 2

View all photos for Club Suite King

1 bedroom, premium bedding, minibar, in-room safe

Club Suite King

  • Sleeps 2

View all photos for Regency Premier Suite

1 bedroom, premium bedding, minibar, in-room safe

Regency Premier Suite

  • Sleeps 2

View all photos for Hyatt Lake-view Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Hyatt Lake-view Twin Room

  • Sleeps 2

View all photos for Hyatt Regency Double Room

1 bedroom, premium bedding, minibar, in-room safe

Hyatt Regency Double Room

  • Sleeps 2

View all photos for Grand Club Double Bed Room

1 bedroom, premium bedding, minibar, in-room safe

Grand Club Double Bed Room

  • Sleeps 2

View all photos for Regency Lake-view Suite

1 bedroom, premium bedding, minibar, in-room safe

Regency Lake-view Suite

  • Sleeps 2

View all photos for Presidential Suite

1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite

  • Sleeps 6

Children's Themed Room (Double Bed)

  • Sleeps 2

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About the neighborhood

Map
Song Shan Lake Central Dist, Science & Technology Ind Park, Dongguan, Guangdong, 523808

What's nearby

  • Dongguan Songshanhu Central Park - 3 min drive - 0.9 miles
  • Menghuan Baihuazhou - 5 min drive - 1.8 miles
  • Songshan Lake Park - 6 min drive - 3.7 miles
  • Dalingshan Town Square - 10 min drive - 5.6 miles
  • Jinduogang Golf Club - 12 min drive - 6.2 miles

Getting around

  • Humen Railway Station - 31 min drive
  • Shenzhen Intl. Airport (SZX) - 59 min drive

Restaurants

  • ‪麻辣英雄（大朗店） - ‬11 min drive
  • ‪Song Shan Tea House 松山茶居 - ‬12 min drive
  • ‪星巴克 - ‬11 min drive
  • ‪跳松湖（大浪店） - ‬11 min drive
  • ‪Luckin Coffee - ‬11 min drive

About this property

Hyatt Regency Dongguan

Upscale family-friendly hotel located in Songshan Lake
You can look forward to a terrace, a coffee shop/cafe, and a garden at Hyatt Regency Dongguan. Treat yourself to a facial, hydrotherapy, or a body treatment at the onsite spa. Be sure to enjoy a meal at the 4 on-site restaurants, including breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, along with a lifeguard on site
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and babysitting (surcharge)
  • Free newspapers, a front-desk safe, and wedding services
Room features
All 275 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and separate sitting areas.
Other amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with separate tubs/showers and hair dryers
  • LED TVs with cable channels
  • Balconies, separate sitting areas, and refrigerators

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 176 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cafe
  • Qin Yuan
  • Song Shan Tea House
  • The Copper Grill

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Banquet hall
  • Communal living room
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 204.05 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 176 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 204.05 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May to October
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Dongguan Hyatt
Dongguan Hyatt Regency
Hyatt Dongguan
Hyatt Regency Dongguan
Hyatt Regency Hotel Dongguan
Hyatt Regency Dongguan Hotel Dongguan
Hyatt Regency Dongguan Hotel
Dongguan Hyatt Regency
Hyatt Dongguan
Hyatt Regency Dongguan Hotel
Hyatt Regency Dongguan Dongguan
Hyatt Regency Dongguan Hotel Dongguan

Frequently asked questions

Does Hyatt Regency Dongguan have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is Hyatt Regency Dongguan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hyatt Regency Dongguan?

Self parking is free at this property.

What time is check-in at Hyatt Regency Dongguan?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Dongguan?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hyatt Regency Dongguan located?

This family-friendly Dongguan hotel is located in a regional park, within 3 mi (5 km) of Song Shan Lake and Songshan Lake Park. Dongguan Songshanhu Central Park and Lixiang Wetland Park are also within 6 mi (10 km).

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Reviews

Hyatt Regency Dongguan Reviews

9.0

Wonderful

9.2

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 97 out of 176 reviews
Rating 8 - Good. 66 out of 176 reviews
Rating 6 - Okay. 10 out of 176 reviews
Rating 4 - Poor. 2 out of 176 reviews
Rating 2 - Terrible. 1 out of 176 reviews

Reviews

10/10 Excellent

JAIME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was truly impressed by this property. Walk paths in an area with lots of nature and a huge beautiful lake. I got upgraded to a Lake View room in a top floor. Wonderful breakfast buffet. Quick check in and check out. Luxury hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Jung Hwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Feb 2024

6/10 Okay

Xiang Qian

Liked: Cleanliness, property conditions & facilities, room comfort
The food quality and variety was not comparable to it was before the pandemic
Stayed 3 nights in Sep 2023

8/10 Good

king sau

Stayed 1 night in May 2025

10/10 Excellent

FEI SHING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

度假豪华之选

去东莞松山湖旅游度假，可以选这个酒店住宿，它是一个老牌的国际性品牌五星级酒店。 位置：位于松山湖风景区的北部，自成一个度假区，私隐度高。 酒店装饰：经典豪华典雅风格、云石、木与玻璃材质的结合。 房间：房间大、有露台、可看到松山湖景。 娱乐休闲设施：健身室、单车租赁、室内及室外游泳池、私家人造沙滩、私家湖边漫步小径。 餐厅：日式、西式、自助餐厅、中式餐厅二家。 服务：职员有礼、服务周到。 住宿体验：整体感觉住得舒适，是度假休闲一流的酒店。 不足之处：电视接收不良、画面不清。室内空调不能调较。
Stayed 1 night in May 2025

8/10 Good

Yee Nam

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Erez

Stayed 2 nights in Mar 2025

10/10 Excellent

KAM FONG JERRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The hotel is clean and tidy. Staffs at front desk are very friendly. Overall, it's a very nice hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Helena WY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Emmanuel

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Hoover

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高

最高の施設です。
Stayed 2 nights in Dec 2024

6/10 Okay

GUOHUA

Stayed 3 nights in Nov 2024

6/10 Okay

Matthew

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Jacqueline

Nice environment and quiet. The park is nice and near hawei
Stayed 1 night in Sep 2024

10/10 Excellent

CHIHYI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Yin Man

Liked: Cleanliness, staff & service, property conditions & facilities
一家人入住欣賞湖景在湖邊踏單車，樂而忘返，酒店環境設施一流，惟獨我們住在13樓房間的每個角落，Wi-Fi九成時間連接不到，詢問職員也沒法解決，這個原因可能會令我卻步，下次再入住
Stayed 1 night in Aug 2024

10/10 Excellent

MITSURU

Stayed 1 night in Aug 2024

8/10 Good

Yawen

Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at your hotel over the weekend and would like to share my experience. Building Size and Age: The hotel buildings are impressively large, though they are showing their age, being over 10 years old. Service During Breakfast: During breakfast, the servers seemed overwhelmed by the number of guests, resulting in slower and less attentive service. Room Issues: I booked two rooms, and unfortunately, the air conditioner in one of them didn't function properly. It took a long time to cool the room, which was inconvenient during the summer heat. Outdoor Swimming Pool: The outdoor swimming pool did not meet my cleanliness expectations. Despite these issues, my overall experience during the 2-day stay was good.
Stayed 2 nights in Jul 2024

8/10 Good

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Man Tak

Liked: Cleanliness, amenities, property conditions & facilities
安全舒適
Stayed 1 night in Jun 2024

10/10 Excellent

Szu Hao Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

WENJUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Mar 2024

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