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Best Plaza West Bay

5.0 star property
Luxury hotel with a full-service spa and free valet parking

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Photo gallery for Best Plaza West Bay

Exterior
Indoor pool, outdoor pool
1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Lobby
1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Spa
  • Parking included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 85 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

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Lobby

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About the neighborhood

Map
District Zone No 61, West Bay, Doha, 21336

What's nearby

  • City Centre Shopping Mall - 4 min walk - 0.3 miles
  • Doha Corniche - 10 min walk - 0.6 miles
  • Doha Exhibition and Convention Center - 12 min walk - 0.7 miles
  • Katara Cultural Village - 5 min drive - 3.6 miles
  • Museum of Islamic Art - 8 min drive - 4.6 miles

Getting around

  • DECC Station - 13 min walk
  • Hamad Intl. Airport (DOH) - 24 min drive

Restaurants

  • ‪Market by Jean-Georges - ‬4 min walk
  • ‪Benjarong Doha - ‬5 min walk
  • ‪Starbucks (ستاربكس) - ‬10 min walk
  • ‪Tropicana 360 - ‬7 min walk
  • ‪Il Caffé Di Roma - ‬9 min walk

About this property

Best Plaza West Bay

Luxury family-friendly hotel near City Centre Shopping Mall
Located close to Doha Exhibition and Convention Center and Khalifa International Tennis Complex, Best Plaza West Bay provides a poolside bar, a coffee shop/cafe, and a hair salon. Indulge in aromatherapy, a hot stone massage, and a body scrub at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool
  • Free self parking, valet parking, and extended parking
  • Limo/town car service, buffet breakfast (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and a reception hall
Room features
All 314 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
More amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Rainfall showers, bidets, and shower/tub combinations
  • LCD TVs with satellite channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Arabic, English, Filipino, French, Hindi, Indonesian, Italian, Russian, Spanish, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Limo/town car service
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: QAR 120 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • NIDAAYA
  • RIQQA CAFE

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station
  • Conference center (9,028 square feet of space)

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 39 floors
  • Art Deco architecture
  • Ballroom
  • Built in 2012
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 23 to April 21:
  • Bar/Lounge
The following facilities are closed during Ramadan:
  • Bar/lounge

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for QAR 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately QAR 120.00 per person
  • Rollaway bed fee: QAR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 7:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Melia Doha Hotel
Melia Doha
M Doha
Crowne Plaza Doha West Bay Hotel
M Hotel Doha
Best Plaza West Bay Doha
Best Plaza West Bay Hotel
Crowne Plaza Doha West Bay
Best Plaza West Bay Hotel Doha
Crowne Plaza Doha West Bay an IHG Hotel

Frequently asked questions

Does Best Plaza West Bay have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM–6:00 PM.

Is Best Plaza West Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Plaza West Bay?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at Best Plaza West Bay?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Plaza West Bay?

Check-out is at noon.

Where is Best Plaza West Bay located?

This family-friendly Doha hotel is located in the business district, within a 15-minute walk of City Centre Shopping Mall and Doha Corniche. Doha Exhibition and Convention Center and Khalifa International Tennis Complex are also within 3 mi (5 km). DECC Station is 13 minutes by foot.

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Best Plaza West Bay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 124 out of 229 reviews
Rating 8 - Good. 57 out of 229 reviews
Rating 6 - Okay. 28 out of 229 reviews
Rating 4 - Poor. 13 out of 229 reviews
Rating 2 - Terrible. 7 out of 229 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Janne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with amazing staff

Amazing hotel with excellent staff. Service level great, breakfast good and different options to choose from. If we visit Doha again we will for sure be back at this hotel!
Stayed 4 nights in Feb 2025

10/10 Excellent

Abdallah

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed the stay and they provided us a nice room with sea view. I would definitely visit Best Plaza West Bay again.
Stayed 3 nights in Dec 2024

8/10 Good

Mahroof

Liked: Cleanliness, staff & service, property conditions & facilities
The overall stay at great for all conveniences. The hotel was room were cleaned daily and provided with water bottles. The breakfast club was great especially when travelling with kids. We had a great time with a 5 yr old. Thanks to all the staff at Best Plaza Hotel.
Stayed 10 nights in Mar 2025

10/10 Excellent

Djoher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big Thanks for the staff and specially for Maria for the welcoming and support
Stayed 4 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is great
Stayed 3 nights in Mar 2025

10/10 Excellent

HAZEM M

Liked: Cleanliness, staff & service, property conditions & facilities
Big room, clean, good location
Stayed 2 nights in Dec 2024

10/10 Excellent

Sameh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and good service
Stayed 6 nights in Dec 2024

4/10 Poor

Mitra

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very friendly. However we had a major issue with the hot water in the shower. They cane numerous times to fix it and told us we need to open and run all faucets in the bathroom and wait
Stayed 1 night in Apr 2025

10/10 Excellent

Kishore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, Clean and Amazing Food ;-)

Friendly Staff, great service and the food for breakfast and dinner was simply amazing!
Stayed 2 nights in Jul 2023

8/10 Good

Mariana

The room looks very dark and old. Old fashion furniture.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fasar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel - everything from the standard of the room to the exceptional customer was above and beyond what we expected. Great location and excellent facilities. Will definitely be looking to go back and stay here again.
Stayed 10 nights in Oct 2023

8/10 Good

Lioudmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was hreat. Variety, quality, space all great. Gym was small and pool unfortunately not heated. Sad as booked to use the pool. Otherwise all good Other thsn tat
Stayed 5 nights in Feb 2025

10/10 Excellent

Vindra Cathyann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely give this hotel 100! The entire staff were very helpful and kind. It’s impeccably clean. The rooms are spacious and I had the best city view ever. One will realize the entire hotel smells really good even the elevators. Breakfast was amazing! So much to chose from. I totally enjoyed my stay here and will definitely be staying here again
Stayed 8 nights in Dec 2024

10/10 Excellent

Assad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in very good condition, good deco, spacious room, good value for money.The staff were very cheerful, helpful and attentive.I would definitely recommend the hotel.
Stayed 5 nights in Nov 2023

10/10 Excellent

giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are great, nice people and super efficient!!!
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Top notch stay, property was in excellent condition with 5 star service and amenities. The offering for breakfast was solid and the property has several restaurants and nightclubs onsite.
Stayed 3 nights in Feb 2023

6/10 Okay

mohamed amine

We asked for twi baby cribs. They provided only one and said there no available ones … a five star hotel. Elevator were not working properly
Stayed 3 nights in Mar 2025

10/10 Excellent

Halil

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is very good I will come again thank you
Stayed 4 nights in Jun 2023

6/10 Okay

Nassim Davide

Liked: Staff & service, amenities
Personally, I would rate it 4 stars instead of 5. The quality of the restaurant is really poor, with very limited choices, and the food quality is comparable to a school canteen.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Best everything

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel. Understaffed, especially at breakfast...the staff could not cope with the volume of guests.
Stayed 4 nights in Feb 2023

10/10 Excellent

Solaiman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, modern clean property. Helpful accommodating staff. Barnabas was pleasant and made the check in process very smooth. Breakfast a bit hectic but adequate. Concierge helpful in getting taxis and general info. The attendant in the Cafe was very friendly and helpful.
Stayed 4 nights in Oct 2023

10/10 Excellent

mihrez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 3 nights in Feb 2023

10/10 Excellent

Saim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City centre mall very nearby (10 min walk). Lots of restaurants and shopping there. Cinema also and a massive inflatable park inside. Pearl city, corniche, musuems, lusail all easy to get to by an uber (very cheap) and within 20 mins everything. There is also a metro and buses but we went in August so was super hot to walk anywhere. Uber was very handy
Stayed 5 nights in Jul 2023

4/10 Poor

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was terrible. It was 4pm and we cannot get a beer !!!! There is no 24h service ( only room service ) terrible My hair dryer was broken
Stayed 2 nights in Jun 2022