Ranchos en Dodleston

“The hotel was convenient for our travels. Room was clean but bathroom smelt of dirty cleaning cloths. Staff for breakfast were uninterested. Breakfast was served and then told to make my own toast!”

“Muy agradable a la vista y con buen servicio del personal y buen desayuno. Al centro de la ciudad y a la Catedral se hacen 15 minutos caminado y a 10 minutos la estación de tren.”

“Breakfast Complaint I would like to make a formal complaint regarding the breakfast service on the first day of my stay. Despite paying approximately £400 for breakfast, the experience was extremely disappointing. Due to poor organisation and a lack of available tables, we had to wait a considerable amount of time before being seated. By the time we were able to access the breakfast buffet, there was very little food remaining. The overall service fell well below the standard I would expect,...

“El hotel está super bien ubicado para poder ir caminando al centro de Chester y el Market está literalmente a media cuadra y hay de todo incluyendo muy buenos desayunos. Pero la entrada al hotel casi que da miedo, es un medio sótano oscuro y muy sucio y maloliente. Las indicaciones para llegar a la recepción no son claras o hasta creo inexistentes por lo que uno se siente perdido e inseguro después de pasar esa entrada terrible. Fuimos al restaurante y aparte del servicio muy amable la comida...

“Staff were excellent and very clean room.”

“La habitación estaba sucia, el baño también, no servía el teléfono, no limpiaban la habitación. Pedí todos los días que repararan el teléfono y en mis 3 días de estancia, no repararon nada, por lo tanto, si necesitabas limpieza o shampoo o algo, tenías que ir directamente al escritorio a pedirlo, aunque no harían caso ya que solo lo escribían y no hacían nada. De los peores hoteles de esta cadena que regularmente son muy buenos hoteles.”

“Accommodation is fine. Breakfast menu is a selection of fried, unhealthy or coated in butter. Needs to be better to compete with other local providers”

“Thr Hotel was ok, but I"ve had a big prpblem with EXPEDIA. DON'T BOOK WUITH THEM !!! I had to leave the Hotel after the first night because I have a sight disability and it was difficult for me to reach the room. The Hotel was ok with it and told me they didn´t opose to the return of the money I had paid for the resting 4 nights. But Expedia don't want to return it to me. So, they keep 726 pounds that don't belong to them. I think I'll have to sue Expedia. ”

“Great hotel. It did the basics very well - clean, helpful staff, comfortable and nicely furnished rooms, great breakfast. We'll be back again soon.”