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SUR PALACE HOTEL

Travelers start each day with a delicious continental breakfast at this Sur hotel, where two cozy coffee shops and a welcoming manager's reception await

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Photo gallery for SUR PALACE HOTEL

Restaurant - SUR PALACE HOTEL (Diyarbakir)
Reception - SUR PALACE HOTEL (Diyarbakir)
Standard Room | Bathroom | Shower, free toiletries, hair dryer, slippers - SUR PALACE HOTEL (Diyarbakir)
Standard Room | Egyptian cotton sheets, premium bedding, free minibar items, desk - SUR PALACE HOTEL (Diyarbakir)
Front of property - SUR PALACE HOTEL (Diyarbakir)
Sur Palace Hotel, in the heart of Sur, offers travelers a warm welcome with daily continental breakfast and manager's reception. Guests enjoy in-room WiFi, two coffee shops, a bar, and a restaurant to unwind. The helpful staff enhances every stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, free minibar items, desk

Standard Room

8.0 out of 10
Very good
(17 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, free minibar items, desk

Family Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Diyarbakir, SUR PALACE HOTEL is in the city center. Dort Ayakli Minare and Hasan Pasa Hani are notable landmarks, and travelers looking to shop may want to visit Ceylan Karavil Park and Diyarbakir Forum. St. Giragos Armenian Church and Great Mosque of Diyarbakir are two other places to visit that come recommended. Visit our Diyarbakir travel guide
Map
CAMI KEBIR MAHALLESI NO 42 SUR, 05417870521, Diyarbakir, Diyarbakir, 21200

What's nearby

  • Mar Petyun Catholic Church
    2 min walk - 0.1 miles
  • St. Giragos Armenian Church
    3 min walk - 0.2 miles
  • Great Mosque of Diyarbakir
    3 min walk - 0.2 miles
  • Hasan Pasa Hani
    3 min walk - 0.2 miles
  • Diyarbakır Citadel
    8 min walk - 0.5 miles

Getting around

  • Diyarbakir Station
    6 min drive
  • Diyarbakir (DIY)
    11 min drive

Restaurants

  • Sülüklü Han
    2 min walk
  • Meşhur Kahvaltıcı Edip Usta
    2 min walk
  • Güzel İş Lokantası
    2 min walk
  • Espressolab
    3 min walk
  • Mona Rosa
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 8:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (20 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% organic food
  • Eco-friendly cleaning products used
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 107-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 21236

Frequently asked questions

Is SUR PALACE HOTEL pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at SUR PALACE HOTEL?

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at SUR PALACE HOTEL?

Check-out is at 12:30 PM.

Where is SUR PALACE HOTEL located?

Located in Sur, this hotel is steps from Dort Ayakli Minare and St. Giragos Armenian Church. Hasan Pasa Hani and Great Mosque of Diyarbakir are also within 5 minutes. Diyarbakir Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

SUR PALACE HOTEL Reviews

8.6

Excellent

8.6

Cleanliness

8.6

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 47 out of 79 reviews
Rating 8 - Good. 20 out of 79 reviews
Rating 6 - Okay. 3 out of 79 reviews
Rating 4 - Poor. 5 out of 79 reviews
Rating 2 - Terrible. 4 out of 79 reviews

Reviews

Verified

10/10 Excellent

Afzahl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel that I stayed in with great breakfast. Staff were also helpful despite language barriers and I would definitely stay here again.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here it was so comfortable with very nice breakfast. Staff were lovely and helpful
Stayed 1 night in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, perfect location and good value for money
Stayed 1 night in May 2024
Verified

8/10 Good

HELEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good, but not excellent. The amount was a bit small, and I wish the bread and eggs were served warm. It would also be better if there were more options or a self-service breakfast. Also, when the room was cleaned, paper towels, soap, and extra supplies were not always replaced, so we had to ask for them every time. Overall, it was a really good hotel with a beautiful view and an excellent location. The staff were friendly and very helpful.
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Deirdre

At the heart of Diyarbakir

Very convenient location in the old city but no parking of its own; helpful staff, generous breakfasts
Stayed 2 nights in May 2024
Verified

2/10 Terrible

Hakim

Disliked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sevim Evin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Evet oda temi di kirik bir sey yoktu yanliz çalisanlar cok asik suratliydi odel çok guzel bir konumdaydi gece sahura indiyumizde Ahmet bey mukemel anlayiṣli ve nazikti çok tesekurler bir de servis yapan bayan da cok dikatli ve temizdi onda kocaman bir tesekur calisanlar biraz guler yu lu ve nazik olsalar harika olur
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Furkan

Liked: Cleanliness, staff & service, property conditions & facilities
Çalışanlar oldukça profesyoneldi. Konum çok iyiydi. Temizlik de gayet iyiydi ancak duşakabin gibi cam yüzeyler tam temiz olsaydı mükemmel bile diyebilirdim. Yine gelsem yine burda kalmak isterim. Meşhur kebapçı hacı halid lokantasına kesin uğrayın, her şeyi lezzetli ve ekonomik.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hasan Abdülkerim

Liked: Staff & service, property conditions & facilities
Temizlik daha iyi olabilirdi, ama yeterliydi. Çalışanlar mükemmel, her isteğimize anında yanıt verdiler, yardım etmeye hazırlardı.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Berna

Liked: Property conditions & facilities
Yataktan gıcırtı geliyordu. Banyo da şampuan, duş jeli bitmişti. Oda büyüklüğü idealdi
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Berfu

Liked: Cleanliness, staff & service, amenities
Personel çok ilgiliydi oda ferah ve temiz
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Enez

Liked: Cleanliness, staff & service, amenities
Otelin gerek konumu, gerek temizliği çok iyi. Çalışanlar ilgili ve güler yüzlü.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ali Altan

Liked: Cleanliness, staff & service, amenities
Odalar çok temiz, personel çok nazik.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Orhan

Disliked: Cleanliness, staff & service
otel kirli ve heryer kokuyordu konaklama yapmadan otelden ayrıldım
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ILYAS

Liked: Cleanliness, staff & service, amenities
Konum olarak çok iyi ve güzel bir yer . Gayet temiz ve çalışanlar gayet güler yüzlü.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

ZAFER

Liked: Cleanliness, staff & service
Oda temiz personel ilgiliydi. Hava koşulları nedeniyle çok üşüdük. Banyoda su ya aşırı sıcak ya da buz gibi akıyordu ortasını bulamadık. Konum şehir merkezinde olduğu için tercih ettik.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Soner

Liked: Cleanliness, staff & service, amenities
Oda temiz çalışanlar kibar
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Asli Banu

Otel çok merkezi, kahvaltısı çok güzel.Personeli çok yardımsever ve güler yüzlü kişiler
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ozgur Savas

Liked: Cleanliness, staff & service, amenities
Güzeldi
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

FIRAT

Liked: Cleanliness, staff & service, amenities
Oda temizdi ve lokasyon çok merkeziydi
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Katleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ontbijt was prima, alleen jammer dat er weinig variatie was. We verbleven er 4 nachten en kregen 4 keer hetzelfde ontbijt voorgeschoteld. Gamze hanım was zeer vriendelijk en behulpzaam bij het serveren van het ontbijt, her zaman güler yüzlü:-)
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Wietske

Liked: Cleanliness, amenities, property conditions & facilities
Schone, ruime en smaakvol ingerichte kamer. Behulpzaam en vriendelijk personeel, zowel van de receptie, schoonmaak als van de ontbijtservice. Met name Gamze was bijzonder attent.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Hazal Dicle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gayet güzeldi konumu müthişti
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ferhat

Liked: Cleanliness, staff & service, amenities
konum olarak aşırı iyi her yere yürüme mesafesi oda gayet temizdi eksik olanları hemen giderdiler. Kahvaltısı beklentimin çok çok üstündeydi diyarbakır’a yakışır bir kahvaltıydı ve kahvaltı sunumunu yapan sanırım Gamze Hanımdı gayet güler yüzlü ve sürekli bir isteğimizin olup olmadığını sorması gayet insanı iyi hissettiriyordu ve simit olmamasına rağmen dışarıdan temin edip getirmesi çok hoşnut ediciydi emeklerine teşekkür ederiz
Stayed 2 nights in Dec 2025
Verified

8/10 Good

MEHMET

Liked: Cleanliness, staff & service, amenities
Konumu iyi, kahvalti yeterli, temizlik normal duzeyde
Stayed 2 nights in Dec 2025