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Crystal Resort Dickwella

Property class: 3.5

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Photo gallery for Crystal Resort Dickwella

A resort with a swimming pool, multiple balconies, and a well-lit facade. - Crystal Resort Dickwella (Dikwella)
A dining area with wooden tables and chairs, a flat-screen TV mounted on the wall, and blinds covering the windows. - Crystal Resort Dickwella (Dikwella)
A beach with boats, a sandy shore, and a forested background. - Crystal Resort Dickwella (Dikwella)
A neatly made bed with a red and white striped blanket, a fruit bowl on the nightstand, and a painting of a sunset on the wall. - Crystal Resort Dickwella (Dikwella)
Outdoor wicker furniture with green cushions, a pathway, and a view of the ocean. - Crystal Resort Dickwella (Dikwella)
Hiriketiya Beach is located near Crystal Resort Dickwella, which provides an airport shuttle, a swim-up bar, and a beach bar. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room, Balcony, Beach View

A hotel room with a bed, a desk, a chair, and a painting on the wall.

Deluxe Double Room, Balcony, Beach View

  • Sea view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, Balcony, Beach View

A hotel room with two beds, each with white bedding and red and yellow patterned pillows. There is a painting on the wall above the beds and a wooden chair in the corner.

Family Triple Room, Balcony, Beach View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Superior Suite, Multiple Beds, Balcony

A hotel room with a bed, two sofas, a glass coffee table, and a sliding door to the outside.

Superior Suite, Multiple Beds, Balcony

  • Sea view
  • 47 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Family Room, Private Bathroom, Corner

A hotel room with two beds, each with white linens and patterned red and beige bedspreads. There is a painting of colorful elephants on the wall above the beds.

Family Room, Private Bathroom, Corner

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

About the neighborhood

Located in Dikwella, Crystal Resort Dickwella is on the beach. The area's natural beauty can be seen at Hiriketiya Beach and Tangalle Beach. Take an opportunity to explore the area for water adventures such as fishing. Visit our Hiriketiya travel guide
Map
Pehebiya Rd, Dikwella, Matara, 81454

What's nearby

  • A tropical beach with clear turquoise waters, surrounded by dense palm trees and a small island.
    Hiriketiya Beach
    16 min walk - 0.9 miles
  • A beach with palm trees, a rocky outcrop, and the ocean.
    Mirissa Beach
    40 min drive - 24.9 miles
  • Dickwella Beach
    2 min walk - 0.1 miles
  • Wewurukannala Vihara Temple
    2 min drive - 1.6 miles
  • Tangalle Beach
    18 min drive - 11.9 miles

Restaurants

  • Garlic Cafe
    17 min walk
  • Malu
    13 min walk
  • Bokka
    16 min walk
  • Smoke & Bitters
    4 min walk
  • Lemon Grass Cafe
    2 min drive

Similar properties

An aerial view of a beach with clear turquoise waters, surrounded by lush greenery and a few buildings.
Hiriketiya Beach Resort
Dikwella
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very good, 10 reviews
Hiriketiya Beach Resort
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:30 AM to 10:30 AM for a fee: USD 5 per person
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar

Things to do

  • Bicycle rentals
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Bidet
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 10 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for English breakfast: approximately USD 5 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Does Crystal Resort Dickwella have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Crystal Resort Dickwella pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crystal Resort Dickwella?

Check-in start time: 1 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Crystal Resort Dickwella?

Check-out is at 11 AM.

Does Crystal Resort Dickwella provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Crystal Resort Dickwella located?

Nestled on the beach, this Dikwella hotel is within a 15-minute walk of Dickwella Beach and Hiriketiya Beach. Maaliyadda Beach and Wewurukannala Vihara Temple are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crystal Resort Dickwella Reviews

7.4

Good

7.4

Cleanliness

8.2

Location

7.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 21 out of 50 reviews
Rating 8 - Good. 12 out of 50 reviews
Rating 6 - Okay. 3 out of 50 reviews
Rating 4 - Poor. 6 out of 50 reviews
Rating 2 - Terrible. 8 out of 50 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel.Very clean Room.everything was very comfortable.Excellent facilities .Great value for money. The staff helped. we will come back.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Accomodation and facilities were also excellent. Really impressed with the pool . An excellent place to spend time freely with the family & kidds.All staff were friendly and helpful. Would recommend. Also got upgraded with a room with an ocean view.
Stayed 1 night in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist didn’t know I was even checking in and looked incredibly confused when I turned up. Got into the room and there were marks ALL over the wall. The bedding wasn’t clean and I didn’t even stay, I booked another hotel instead. The bathroom was okay and the balcony was nice.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended ,excellent place to stay 、very Good sea view 、Room is big and very clean、It is a very safe place. very comfortable and nice sea view of the beach from the rooms.brekfast very Good. everything perfect、we definitely come again.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Resort ,Clean seaview room. perfect, hot water, airconditioner excellent, nice pool,good breakfast we will enjoyed.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended 、fantastic sea views room, The room is clean .great shower & bathtub、.air conditioner is very good. Beatiful hotel with amazing pool. Very clean ,excellent food at the breakfast、
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly Recommending this hotel .Great value for money room was comfortable with efficient airconditioner and very clean. good manager,The bathroom is very clean and had everything you needed including We have stayed here before and would definitely stay again .I would have no hesitation ,we are happy.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money highly recommend The room was comfortable with efficient airconditioner 、hot water ,bathtub,pool,24 hours security guard,Room very clean. The bathroom was spotlessly clean and had everything you needed including a good shower.breakfast very good, We have stayed here before and would definitely stay again .I would have no hesitation in recommending this Resort
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suberb sea view room, clean property & very clean room .Good stay,Goodfood. sea view rooms with balcony. nice pool,Good staff,Good stay. we are highly recommend this resort.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
property was very good room was spacious clean would have been perfect if it had a safe
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location right on Dikwella Beach

Killer location, and a perfectly nice, if basic, hotel right on Dikwella Beach. Clean, comfortable, and unfussy rooms, most with views of the ocean, which is just across the street. Not much in the way of a restaurant, but plenty of local options right on its doorstep. Lovely pool. Nice staff, if a little absentee. So-so WiFi.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended 、 Lovely place to stay.Room is very clean.great Resort. superb food and wonderful sea view location , Breakfast nice. fruit plate for breakfast very nice、breakfast Mango fresh juice so delicious 、Nice pool good airconditioner ,nice hot water bath tub . great staff ,Really enjoyed it 、we are come again
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth for the money!
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt like no one had stayed in this hotel for years and we were the only guests. There were SO many bugs and it was just a very weird experience. We left 2 days early.
Stayed 5 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Deceiving photos showing the property as being at the beach front, In fact there is a very busy road in front and you step straight on it through the gates (not the gated walkway but car’s gate). This place should never be called a resort it is a 2 star hotel at best. All toilets are very smelly and the family suite only has on a/c for 2 sizeable and very dated rooms. Avoid unless desperate and no other properties are available in the area.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best value for money!

Beautiful location, clean rooms, seaview and beachview from the room and balcony. Best value for money, and extremely friendly staff. They arranget the best prices on the beach for scooter rental, and they reduced the price for brekfast by 90%. I did encounter a broken window that wouldnt close. But their extremely handy staff fixed in in a minute, with a big smile on their face! The hotel is suitable for both families, couples and friends. I really want to come back here.
Stayed 2 nights in Dec 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Worst hotel in Sri Lanka and we had a horrible experience there. Extremely dirty and the staff did nothing. They were laughing instead of acknowledging their mistake and apologising. Everything was dirty and especially the bathroom. No towels an asked us to wait for 2h if we Plugs did not work. Woke us up at 7am for no reason. Terrible experience and would not recommend it at all. want ed some.
Stayed 3 nights in Dec 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities
Would not recommend staying here at all. There was such a weird vibe at the hotel with the staff. The rooms are extremely dirty - and have a horrible drain smell. When asked if we wanted our room cleaned they said we would have to be there to use our key as they don’t accept responsibility for staff going in without you being present. This gave us issues about leaving anything at any time. Further, every morning the staff downstairs blast their music from 8am to the point you can’t hear your own conversations. Overall really poor experience.
Stayed 2 nights in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE

Appalling service from staff. I confirmed that I wished to stay another night and was told the price and it was no problem. I tried to pay but was told to pay at checkout. Then in the morning they refused this saying as I had not paid yet they did not need to honour this. Ants all through the room and dirty sheets!
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service
Sengetøjet var beskidt, så vi fik det skiftet to gange. Håndklæderne var beskidte. Der var ikke gjort ordentligt rent på værelset.
Stayed 5 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Heel vriendelijk personeel Kamer is wat gedateerd maar prima, heerlijk balkon met uitzicht op zee. Enige minpunt is douchen in het bad wat van te voren niet bekend gemaakt was en de laatste drie dagen geen warm water.
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Badrummet var inte så trevligt, ganska slitet, mycket insekter, nästan säker på att jag två mindre kackerlackor i badrummet. Men sovrummet var ganska fräscht. Läget var bra, nära hirikiteya och härligt med pool.
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness
Frukosten hade inte kylda frukter trots att jag sa till om det. Man kunde inte beställa vin utan bara öl vilket är ett minus. Personalen var trevliga men långsamma med att leverera handdukar vid incheckning, fick vänta 30 min på det. Annars hade rummet AC och havsutsikt vilket uppskattades.
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
Smutsigt. Ofräscht.
Stayed 3 nights in Dec 2025